Xfinity's pricing is predatory and based on promotional pricing so that they can jack up your price…read morein an unreasonable manner. The customer service is extremely poor, I requested a callback and was put on hold. I am going on 7 hours of being on hold and at this point cannot hang up as I want to see how bad Xfinity's customer service can be. Do not choose them as they are taking advantage of their current customers.

Impossible to contact anyone at the store unless you already have an account! All I am trying to do…read moreis let them know a school bus destroyed their junction box and the innards are spread across the street. Not possible. The 800-xfinity number and the online service bot respond the same way. Impossible to report, no way to help. What is corporate thinking?

I switched to a new carrier and all they need is a detailed copy of my Verizon bill breaking down…read morethe charges including the early termination fee. I have call several times and the only bill i received is the one that doesn't include this information. So my new carrier cannot pay the bill. Why cant i have the bill that includes the break down of what I owe? I'm trying to pay them! Please, can you help me get the break down of my final charges?

Needed help with new phone. Customer Service Rep Josh helped me and he was outstanding. Excellent…read morecustomer service. I would highly recommend the store and Josh to assist you.

Fantastic sales, fantastic techs everything from the build to the cutover was perfect!!read more

I've dealt with ACC Telecom several times over the years and have experienced nothing but excellent…read morecustomer service. Their products are second to none and when I've needed support they have gone above and beyond to ensure we have little to no down-time. I would recommend ACC Telecom to any business for their telecom needs.

Network Cabling directory has been crucial for our business. They do a fantastic job and are well…read moreversed in the field!

Saints in the InterTubes! These guys saved me and a friend from near certain disaster setting up an…read moreoffice & sports bar. They recommended a local Silver Spring company, Clear Communications www.clearcommunicationsinc.com, that came in and saved our bacon!

Responded to T-mobile to resolve their mistake by not closing my account properly, leaving one line…read moreon. I was greeted by "ART" (Arthur Clark ) and he pretended to want to rectify the issue. He did half of his job, and should have called their internal office to communicate the problem, but as he observed other possible customers coming in the store, rushed my service and pretended that he had done something. He gave me my account # ( which I already had) , created a temporary pin so he could access my account, printed up old bills (as a parting gift) and gave me a phone number to call so that "the office" so they could complete the bill adjustment process. I tried to be patient with "ART" during our interaction, and came away with that he either does not know his job, or since he wasn't making a commission on me , he was rushing me out of the store without helping me. I went home and called T-mobile at the number that he gave me, and found that it was the main customer service number ! I was advised to go back to the store so that "ART" or someone could open the account and call them. I did not go back to this location as "ART" would not have become any more competent in his job position in two days. I have been with T Mobile for many decades, and do not recommend them due to their poor customer service training and their inability to service their customers. My advise find another cellular carrier.

Customer service. There was no interest what so ever, to explain to me my problem, I didnt…read moreunderstand it myself. I felt brushed off. I won't be visiting g this location ever again