Today was very dismissive. Just wanted to buy a cell case. The response was like no before I even…read moreasked. But, will say the Gentleman that helped me at least he checked in the back first.

I had fun in there. My aunt took me in there while she upgraded. Vony helped us. He had us laughing…read moreand he was real nice. it looked real busy in there, but they got to us real quick so it wasn't that bad. Everybody there seemed real nice but I'm glad I had the guy that helped us cuz was real down to earth and nice to look at lol. One of the managers there had really cute braids and she wasn't like most girls that don't tell you who did the hair. She actually gave me her stylist info without me having to ask first which I thought was dope. Imma come back when it's time for me to get my phone. I usually just upgrade it online cause I'm not slow but the vibes was vibin so it'll be worth the gas. Hopefully Vony will still be working there in 3 months.

Jason helped me get my office wired up in a very short time frame. I highly recommend Data Network…read moreSolutions to anyone who needs telecommunication work done in a short time frame!

From the owner: DNS offers a one-stop shop for all your Telecom needs. We…read morespecialize in structured cabling Cat5e, Cat6, Fiber installation and repair. We specialize in small to large office networks and structured cabling build-outs. Installing cabling systems in clean rooms and controlled room atmospheres We also service Restaurants, Dental Offices, Law Offices, Dealerships, Office Buildings, Office Suites, Call Centers, Data Centers, University Campus Buildings, Class Rooms, Labs, and Operating rooms.

Network Cabling directory has been crucial for our business. They do a fantastic job and are well…read moreversed in the field!

Saints in the InterTubes! These guys saved me and a friend from near certain disaster setting up an…read moreoffice & sports bar. They recommended a local Silver Spring company, Clear Communications www.clearcommunicationsinc.com, that came in and saved our bacon!

Sunday, July 17, 2022: My wife and I had a great experience at the Xfinity office in Owings Mills…read more We traveled to the Comcast Xfinity office in Owings Mills - 10132 Reisterstown Rd #20, Owings Mills, MD 21117 on Sunday, July 16, 2022. The Xfinity store had really convenient office hours on a Sunday, from 12:00 p.m. to 5 p.m. Our TV Box got fried when we lost power at the house during a severe thunderstorm that passed through the area on Tuesday, July 12, 2022. We went to the Xfinity office in Owings Mills to swap the box out for a new one. We were in and out of the store in minutes. The store is very stylish, spacious, open, clean, well-lit, and upscale appointed. A really friendly hostess greeted us as we entered the store. The store was not crowded, but there were a number of customers there. Yet we were seen by a customer service person very quickly. Our customer service person's name is Dante White. He was very helpful, knowledgeable, and friendly. He did not rush us. He acted as if he had all the time on the world to chat with us, yet in minutes he handed us a red bag with an upgraded TV Box. He walked us through the installation and activation process, and we were on our way quickly. It was a great experience. We had located the store on the internet. It had a phone number listed with the information on the store - (800) 266-2278. Do not waste your time calling that number. It goes to a central call center, and it is not efficient use of your time. Several years ago, we were really sad when the Comcast store in Westminster closed. The folks in the Westminster store were very friendly and helpful. The store was located in a central location in the county and served customers in Carroll County really well. Our customer service representative reported that he sees lots of folks from Westminster. The store in Owings Mills is only about 20-minutes from Westminster in a large shopping complex located next to Owings Mills Boulevard where Maryland Cup was once located. The drive was easy and effortless. The store is located very near - next to Wegman's - and a Cava, where we picked up our dinner after we visited the Xfinity store. After years of having Comcast internet and TV service, I hope to never-ever have to call the Xfinity customer service line again - after too many horrible user experiences. However, if I ever have a need for customer service from Xfinity in the future, I will look forward to visiting the Owings Mills store. Give it try - you will not regret it.

I am writing to formally express my dissatisfaction with the customer service i received from…read moreRaymond, the store manager at the location in Owings mills. I visited the seeking assistance with my account and spent approximately one hour attempting to resolve my issue. During that time raymond, repeatedly redirected me to several employees who were unable to assist me. He then contradicted the virtual assistant stating " that he didn't know what he was saying" which only added to the confusion and lack of resolution. Thought out our interaction, Raymond repeatedly emphasized that he had worked for the company the company for 20yrs. However, despite his claimed experience, he did not provide any meaningful assistance or take ownership of resolving my concerns. Instead, after hours of being passed between employees, I was ultimately told to contact customer service by phone. What was most concerning was raymond's demeanor. I found him to be rude, aggressive and condescending. Rather than treating me with professionalism and respect, he spoke to me in a manner that felt dismissive and belittling. As a customer, I left the store feeling embarrassed, distressed, and uncertain about how to proceed with my issue. I believe customers should be treated with courtesy, respect and a genuine effort to resolve their concerns. My experience at this location fell far below those expectations. I respectfully request that this matter be reviewed and that appropriate action be taken to address both the customer service concerns and the conduct displayed during my visit. sincerely, Unhappy Customer!

The crooks of telephone service. They will bury you in…read morepapers with the Sign Here and here, and here! I emphatically stated I will not sign a long term contract after just getting out of the previous telephone company. But so many pages and not enough days to read everything they will slip the long term contract by with your signature. That is only the first problem with these "slimeballs". They never hooked up the second office number to roll over to the main office lines. How much business or just calls never came in??? The price quote was also a big lie. I called month after month about the billing and was just brushed off as it was a partial month or it was a combined period. These guys make the Gold family of "Hardcore Pawn" look like Saints

Global Telecom Brokers, aka GTB out of Owings Mills, and its attorney Barton J Sidle make their…read moreliving by signing long-term contracts, providing less-than acceptable services and then suing their clients when they cancel the services. As of October 2013, they have filed over 330 law suits against their clients, according to the Maryland District Court record alone. Please look up their name under "Maryland Judiciary Case Search" and you will see what I mean. In our case, we signed a contract to provide 1.5 Mbps Internet speed along with telephone services. The actual speed we were getting was between 0.08 and 0.1 Mbps at all times no matter what time of day you tested it. As for the service itself, they promise you 99.99% up time, we were getting service interruptions between internet and phone service almost on a daily basis. Every time we called, they tell us that they have "opened a ticket", whatever that means, and they will fix the problem, no one ever calls or follows up with us and the service come back hours later and sometime 2 or 3 days later. Imagine running a business under these conditions. I do not recommend Global Telecom Brokers not even to my worst enemy. Service is useless, very expensive, it comes with a ton of promises and I guarantee you none will be delivered. They have a tendency of doing everything verbally (by telephone) rather than reply to emails, and now I know why, so nothing is in writing when they go to court. Avoid Global Telecom Brokers at all cost because they are a scam. I can't wait for Maryland to shut them down for their illegal activities.

Awesome service. Very meticulous and knows what they are doing. Super friendly and works very…read morequickly. You will not be disappointed.

I HIGHLY recomment Cable Connexions. These guys were professional and helpful from start to finish…read more I was initially going to have Best Buy install my two TVs, but I heard about Thumbtack and reached out for a quote. I emailed James on a Sunday, and although it was a weekend, James promptly answered all of my questions on the same day (and I sent him a ton of emailes), so I scheduled the service. The service tech (Anthony) called me in the morning and let me know when he would be arriving. Anthony arrived on time and promptly and professionally installed my two TVs. Anthony did an amazing job and is incredibly talented. He took time to measure every single angle and was very precise. If you need TVs installed, I highly encourage you to use Cable Connexions!