Have not been here in a while. Bought and apple key board and monitor adapter. I was immediately…read morehelped and also given answers to many questions I had. The attendant was very helpful. There was security there so I felt safe. Gotta be honest prices for these apple accessories are high. However, the customer service was top tier.

Great service and great patience for the associates at the Apple Store!…read moreI will definitely be back to make purchases as needed!!

Adrisse is amazing and fixed my phone brand new. Had my battery replaced and now it is back to 100%read more

Parts sales service what more could you ask for five stars especially to the repair team member…read morenamed AD

If I could give less stars, I would. *Cellular Sales* (not…read morespecifically Verizon) is terrible. Currently sitting in their parking lot on the phone with corporate because I needed to escalate an issue where one of their employees attempted fraud on my account, and another customer just stormed out, having an obscenity exchange with an employee -- you literally can't make this coincidence up! lol

This Verizon store messed up our phone bill from the start. Sales person today was extremely rude,…read moreunhelpful and unapologetic. Passing the buck seems to be the game here.

They took my phone a after their cut off time and still had it ready early. The young man was so…read morenice and helpful. I would use them again.

From the owner: We Provide Mobile service as well as at our Locationread more

Very Professional and Knowledgeable staff! Great selection of Accessories! Had lot of inventory and…read morestaff was very helpful! Thank you for being here Cricket!!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Towson store today.

I was at the verizon store in Towson, MD. The store said that they couldn't give me an upgrade it…read morebecause it was on a different line and they arent allowed to swap the upgrades. Being at the store, I called verizon wireless and explained the situation. I was extremely upset, agitated and frustrated because I was put on hold for 35 minutes. Let that sink in! 35minutes. What kind of customer service is that. I am a loyal verizon customer of over 6 years and my bill is currently 275 dollars a month. What the heck am i paying for: POOR customer service. Verizon is garbage. If i didnt pay attention to someone at work for 35 minutes, I'd be fired in a heartbeat and get an extensive lecture on customer support. Ultimately, Verizon offered to overnight a new phone at the 2 year upgrade price for 13 dollars. Come on verizon, are you kidding me? You are a multi-million dollar (evil) corporation. Why are you charging a loyal customer in need 13 dollars. Why? I dont understand. I'm switching to Tmobile.

Never set foot in a Verizon retail store. All Verizon retail stores should be avoided like the…read moreplague. The wait times are endless. The stores are a zoo. Go the Best Buy where there are no long lines of folks waiting for service. The overwhelmed clerks there are saints but their management forces customers to wait and wait and wait. Order online or call them and have them overnight you a new phone. Go anywhere but a Verizon store for a new cell phone.

I'm an old technophobe who consistently struggles with my iPhone. Yesterday I visited the store in…read moreTimmonium and Victor solved my problem. Took a heavy load off of my shoulders. Thank you, Victor!

This message is not for the specific CC store, but nationwide…read more I have stopped service, and paid my dues at the time, after staying for many years w/ CC. I simply found a better deal elsewhere. But they keep on billing me. I refuse to pay. Now I receive threat of collection agency. I wish they would send me an invoice, with the date of service I am supposed to pay for, and the chronology of all this. But they don't. I am not going to spend time on their call line. If you send me an invoice, tell me at least what it is for. Also, for any potential costumer: I don't recommend it overall. The price seems low, but there s many surcharges here and there. In the end, the price per GB/min is really high, and most importantly, not transparent.

If you enjoy paying for a "free" diagnosis and doing all the follow-up yourself, The Fix is the…read moreplace for you. I dropped my iPad off at The Fix in Towson Mall on Friday because I was on a tight deadline and needed it fixed before an upcoming flight. I showed them the error code and logs and explained that I suspected a battery issue. I specifically asked if they could test it with a known-good battery. I was told they needed to order a battery, diagnose the problem, contact me Saturday or Sunday at the latest, and have the iPad ready for me Monday. Sounds reasonable, right? Apparently, that was the fictional version of events. I eventually had to call them myself a hour before closing on Sunday just to find out what was happening. I was told they would know Monday -- conveniently, the same Monday I was originally supposed to have my repaired iPad back. Monday arrived. Still no call. I called them two hours before closing. They told me they needed to test the device and would call me back in an hour. An hour later, they called and said they "think" it's the motherboard. I asked whether they had actually tested the battery, since the error code on the device pointed toward a possible battery issue and that was specifically what I had asked them to investigate. That's when things got interesting. They told me the battery was fine and that "Google and AI don't know anything." Fair enough. I'm not expecting Google or AI to diagnose my iPad. That's why I brought it to a repair shop. The problem is that when I dropped off my device, I asked and they agreed (hence they ordered a battery) to try a test battery, they explained that would require opening the iPad. So apparently the highly sophisticated diagnostic process consisted of... not opening the iPad. In other words, the test I specifically requested and was told they would perform apparently hadn't been performed at all. I was then told they would need another week for someone to look at the motherboard. Unfortunately, my flight wasn't interested in waiting for their specialist. I told them I'd simply pick up my iPad and take it somewhere else. Then I was informed that my iPad had been moved to another city and I would have to wait until the next day to get it back. TLDR: Dropped it off Friday. Promised an update Saturday or Sunday. No update. Promised it would be ready Monday. No update. I had to call them myself. The requested battery test apparently wasn't performed. They couldn't provide a diagnosis within the promised timeframe. They then needed another week. My device had been moved to another city without me apparently being informed. And I was charged $70 for a diagnosis, despite their website stating that diagnostics are free. When I picked up the iPad Tuesday, I asked for the $70 back because, among other things, their website says diagnostics are free. I was told I needed to speak with the owner. So I called the owner expecting a simple conversation. Instead, he told me the diagnostic fee was non-refundable, and said he didn't care what his website says and hung up on me. That's certainly one way to handle customer service. I completely understand that a repair shop may not be able to fix every device and that some repairs take longer than expected. That's not what bothers me. What bothers me is being given a specific timeline that wasn't remotely followed, receiving no proactive communication, apparently not having the requested diagnostic work done, having my device sent to another city, being charged a fee their own website says is free, and then being treated like I'm the problem when I question it. Apparently at The Fix, "diagnosis" means charging you $70, not actually opening the device, telling you Google and AI are wrong, guessing it's the motherboard, keeping your iPad for several days, sending it to another city, and then hanging up when you ask about the charge. Save yourself the time and frustration. If you're on any kind of deadline, I would strongly recommend taking your device somewhere else.

From the owner: Cracked screen got you down? Don't sweat it! The Fix at Towson Town Center in Towson can get your…read morephone looking and working like new in no time. We offer top-notch repairs for all your mobile devices, from iPhones and Samsungs to tablets and laptops, at competitive prices. Need a screen replacement? We've got you covered. Water damage giving you a headache? No problem! We can even fix that cracked back glass and recover your precious data. Most repairs are whipped up in just 30 minutes, so you won't be disconnected for long. Ditch the stress and experience the Fix's difference - fast, high-quality repairs that won't break the bank.

Service transfer from Verizon by Dez D. She was welcoming, efficient and knowledgeable about her…read morejob. The store was packed for hours. Her and her associates ran that ship with professionalism. Raises and promotions for 500 Steve. Shanika, Dez got it baby!

Dez D was extremely helpful & enthusiastic throughout the upgrading process. Her personality is…read morewelcoming and it brightens the room as well as the experience. Please protect her at all costs because a worker like her doesn't come across easily.

When you drop your phone and see a vertical white line that resembles the Light Saber laser -not a…read moregood sign! After some online research (none of the tips fixed it) and consulting my Local At&T store, my screen needed to be replaced unfortunately. This spot was a Yelp find. A small store with accessories (covers, chargers mostly) & some refurbished phones for sale-but it's all about the repairs. I was quoted $129 to replace my iPhone screen. 30-40 minutes for the work. I opted to leave. When I returned my phone was not ready as the Technician noticed my battery was swollen and recommended replacing it. "No thanks as I'm not going to keep this phone much longer." I looked at their price list and noticed there was a budget screen for $95. Ok I'll go with that one instead. Would have been good to mention this in the beginning. Also a 10% discount is available with Yelp check in-didn't see this til after. Service was good and engaging overall with some good information about the repair, etc. My phone is back to pre Light Saber state. Only recommendation would be to give all of the options upfront. They provide a 90 day warranty. Would I recommend Swift Mobile-Yes

Very quick and convenient place to get fixes, but I can't say that it was good quality. I went for…read morea camera lenses repair because I was told by my phone service if I got it fixed, I could get full price trade in value. The repair was $96 and took them 9 minutes to do. When you have the camera it looks as clear as I can remember, thankfully, but on the lenses itself, you can see dust particles and the broken glass from the original lenses underneath. I would have thought the old glass would be cleared completely before putting on a new one but I guess they don't do that. I could have bought a $10/15 lenses repair kit myself off Amazon and done better in my opinion. I just over paid for convenience and hope I can't get my full trade in value for this.. or I just wasted my time/money.