these folks are magicians. 5 fried drives and no hope of seeing my data again years of memories…read moregone. These folks were my last hope. I was certain it was hopeless. Little did I know about data recovery. Almost 5 terabytes of data. RESTORED!! I had forty years of data. Everything good as new. If you need help, call these folks. They can get it done. I

I had an important external hard drive go bad and Phil was able to get it working within 72 hours…read more Would absolutely call upon his services again if I was in a similar situation. Thanks Phil, you're a real one!

Have a family member who sent their external hard drive to have it repaired. 3 weeks and no…read morecommunication what so ever. This is valuable part of his business. How do these people even stay in business with no communication? No, it will cost this much, can't fix it...just lots of limbo and uncertainty.

When I tried to download some minor software for installing dual monitors, my PC stopped working…read moreand I couldn't get to the files I needed. WIthin a few minutes, the screen said my Hard Drive C: was corrupted and there was no way to boot or even look at any drive......DEAD PC. I called Disk Doctors and took the CPU to their facility. Shahid called later that day and advised how he could fix the problem and gave me a quote. I agreed and he called 2 days later to let me know it was ready. He loaned me an external hard drive to download my data and documents to another PC. He even fixed my "dead" PC and returned it as part of the deal. Can't beat this kind of service!

Jonathan, I am so sorry I didn't write your review sooner. You are undoubtedly one of the best…read moretech support persons I have ever met. Your knowledge is incredible from computers to printers and even televisions. You are also so patient with non-tech people such as myself. Soon (I know I say this all the time) I will be purchasing a new Mac and you will be by my side or at least on the phone. Thank you for all you do for me. Without you I would be throwing this Macbook out the window. Judi Jones, Annapolis

Knowledgeable, Professional, Courteous. Made the process easy and pleasant…read more Saved what I thought was a lost cause. Not cheap, but worth the price.

My laptop took a dive and I thought I had lost all my document and picture files. I reached out to…read moreAllen through Yelp and he returned my call promptly. With my vague description of what had happened he was able to prescribe a fix! With Allen's help, I was able to recover all of my 'lost' files. He also recommended an upgrade to my hard drive which I am seriously considering. I definitely recommend this business and should I ever have computer issues again, this is the place I will call!

Great service!!!! I was in a computer bind with a short deadline and PC Solutions saved the day!!!!…read moreThey were responsive, knowledgeable, and gave great customer service. This is my go-to PC place!!

My laptop case was coming apart. Then I lost sound. Thinking they might be related, I called…read moreComputer Shop. Although it was late in the day, Craig said to bring it over and he'd take a look. I walked in; he dropped what he was doing and opened up my computer. In 10 minutes or less, I was back in business--both problems fixed. It was clear he knew what he was doing and did it extremely well! If you need tech repair and live anywhere near Columbia, MD, call the Computer Shop. You won't regret it! Quality service in every way, from his professional demeanor and kindness to the quality of his work! Thank you, Computer Shop!

This review is the sum total of two vastly different experiences. One was a five star review…read moreencounter at this Computer Shop. The other was so bad that I don't think I'll return. The Good: I came by because my computer and my brother's computer weren't working. The employee quickly diagnosed the problems, walked me through his thought process, and had me out and on my way within the 1/2 hour. I left feeling valued and empowered with knowledge. The Ugly: This shop advertises cellphone screen repair. Usually I do this myself; however, one of my tools had broken and I didn't want to wait for the replacement to come in the mail. AVOID PHONE REPAIR. I dropped my iPhone off around noon. I was informed that they would contact me when the crack in my screen was fixed. I know that a screen replacement isn't a time intensive task; so, when I hadn't heard anything after a few hours, I thought I'd call to see where my item was in the queue. As it turns out, the phone had already been examined. They did not have the proper tools to fully replace the screen and I was informed I could pick up the phone. This should have been communicated to me sooner. When I went to pick up the phone I found that in the process of examining it, they had broken the home button. After sticking around to inquire about this, I was told they could not fix this. In addition, they misplaced one of the screws to open the phone. It's not a huge deal, but it's a slight discoloration and it will be noticeable when I bring it in to the Apple store for an actual repair. This error has resulted in extreme inconvenience and increased cost, as the price for a screen and home button replacement is significantly more expensive now that I have to take it to the Apple store. The only saving grace is that I wasn't charged for this ordeal. The employees definitely know what they're talking about when it comes to computer hardware. Don't come here for cellphones. There was no remedy offered for the mistake made. I understand that mistakes happen when it comes to making repairs. A hand slips, a screw gets lost--okay. An apology and some kind of remedy go a long way to ensuring that a customer doesn't feel taken advantage of.

If you want to deal with a couple of bumbling idiots, this is the place to go! The customer service…read moreis absolutely horrible! The rep that I spoke to had absolutely no knowledge of the scheduling process AAAAAAND got mad at me because HE didn't know what he was talking about! Unfortunately, i was trying to schedule a University wide shred, and because of the poor customer service I received, and the lack of knowledge, they missed out on an easy $20,000 job. Too bad, So sad. Give your business to Shredd 360. You are guaranteed to come out better and have a more pleasant experience. I wish i could have recorded the conversation I had with this Iron Mountain Rep! He was a complete moron!

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