Let's get the reason for the loss of a star out of the way - Communication could be better…read more I am a gamer. I have an MSI gaming laptop. I started having issues with my video card overheating, despite being on a cooling pad. After some research I determined that the issue was that the fans were probably either dead or failing and needed to be replaced. I called Adrian, who was able to pick up my laptop at my house and returned it to my house (sweet!). It did take almost 2 weeks for my laptop to be repaired as it is a computer that he doesn't usually work on so he didn't have spare parts just lying around (completely cool - I knew that was doing to happen). I had to reach out to him a few times for updates though. He also suggested that while he had it open he could upgrade the RAM which is a no brainer for me. All in all it works great - no issues now. I would recommend AZ Computer Services.

There are a lot of things I could say about my last experience here, but let's make it simple: they…read moresubstantially overcharge. I was quoted hundreds for routine maintenance another small business did for less than a hundred. The quality here has declined substantially over time. There are better options. Go elsewhere.

It was great. Jeremiah, owner of 27Solutions, was wonderful. They are knowledgeable, professional,…read moreknow what they are doing. He explained everything to me about what was wrong with my computer and how to repair it. I was very pleased with their knowledge and workmanship.

Great communication, said exactly what was wrong with the printer and a good estimate of what it…read morewould cost to fix. Fast turnaround time. Highly recommend!

I cannot say enough good things about my experiences with this company. They have helped me with…read moreall of my IT headaches and fears. Mr. Knight has taken the time to ask me what I'm looking for and what I need (instead of telling me what I'm supposed to want and need). He presents options and the pros and cons of each AND he deserves a halo for the way he patiently explains things to me in a way I understand which I know is hard to do! They are professional, on time and trustworthy.

Last minute complications with my laptop and I.T. Just Works was very timely efficient, extremely…read moreresponsive, and had the best value! I highly recommend I.T Just Works for your needs!

Highly recommended…read more Excellent work and prompt communication. Took my desktop gaming rig to him to resolve blue screen issue I couldn't solve myself, along with an audio problem and a restore issue. He diagnosed and fixed it all very quickly, at a very competitive price. Will definitely use again.

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.

A2Z Technology Services is my 'go to' resource for all forms of PC support! I met Ari at a…read morenetworking event a few years ago and have even referred him to my own clients here in silver spring. Great services. :)

I am posting this on behalf of an elderly person who is limited in her mobility and is thus highly…read moredependent on the Net for her daily needs and social interaction. She recently acquired a new PC-to replace a ten-year old one, and asked me to please find some help for her to install it in her home. A2Z responded promptly to our request and, in just a brief visit to her home, the technician (Ari G.) configured her computer, connected it to the Internet, restored a lapsed email account, installed an anti virus program and several apps and shortcuts that she used regularly on her old computer. The next day, she told me thankfully that Ari completed all of these tasks successfully, that he was proficient, very kind and patient, that he explained what he was doing, and clear in his instructions in what she could safely do and not do with her new PC. She is very thankful and would recommend A2Z and Ari highly to anyone needing help of any kind with their computer.

They have handled every kind of computer issue for me for several years, from selling me the…read moredesktop and installing it to sending it to recycling for me when it was due for replacement. I have purchased two computers from them now. Phone and remote consultations to fix issues with audio and other performance issues have been really helpful. Always with a professional, patient, can-do attitude!

Very slow service and poor communication…read more The diagnostic process took far longer than expected, despite my repeatedly following up for updates. Communication throughout the process was poor, and I was rarely informed about the status of my laptop. In the end, I was simply told that the motherboard was damaged and the laptop could not be repaired. If I just wanted a second opinion that my laptop was broken, I could have gotten one much much faster and at no cost. The experience cost me both time and money, and I was left frustrated by the lack of timely updates and clear communication. I can't comment on the quality of their repair work since no repair was performed, but based on my experience, their communication and turnaround time need significant improvement.

My Windows computer was restarting constantly and couldn't be used, so I took it to the Computer…read moreTechnology Center. It had restarted so many times that some security feature was preventing all logins. First, they had to solve the login problem by cracking Windows security. Then they ran diagnostic tests that revealed RAM faults, requiring a new motherboard. In a few days, the new motherboard arrived, and now the computer is back home and working perfectly. This is the same sort of experience I've had before with the Computer Technology Center, so I was not surprised. Their office is open--they don't take your machine to another room. They'll do the diagnosis right in front of you. If the repair is simple, they'll make the repair while you watch. This openness gives one great confidence in their work. The price for the work was very reasonable. I hope I don't have another computer failure soon, but when I do, there's no question where I will go.

Fast service at a very reasonable cost. Laptop is running well, now. I would not hesitate to use…read moreagain. The office is accessed to the side of the building, up stairs and on your left. Thank you.