When my solar panels were upgraded they removed my StarLink Gen2 and I put it in storage. I got an…read moreemail in November that I needed to update it or it would be bricked, so I decided to put it up again and pay for standby mode. I called Remo group and before they could show up, my 20+ year old ham antenna was destroyed by a windstorm. So I ordered a new one and guess what? They also can set up ham gear. I installed it the first time, but that was when I was 20 years younger and no way did I feel safe at my age. So The Remo Group to the rescue. Not only are my antennas working, but the wires are much neater than before - they are hidden in the shadows of my vinyl siding. A+ again!

Starlink installation.The Remo experience was great. The response time was very quick. Remo the…read moreowner was very responsive to my whole process. Armando the installer was very attentive to every detail. Armando made sure every aspect of my system was properly functioning and showed me how the StarLink app worked...If you want a top tier local installation done Right...Call the Remo Group.....

I came to the Xfinity Store to see if I can change my home Internet and TV plan because my current…read moreplan just keeps going up in price. I made an appointment same day on a Saturday for 4:45pm. I arrived at 4pm and was told that I can either check in and wait, but will be knocked off first in line on the list or stay on the list and come back at 4:45pm. I opted go run an errand and to come back at my appointment time as there were 2 family's that just walked in ahead of me and it looked like they were short staffed. When I came back at 4:44pm, I was greeted and checked in right away and told that they will call me when they are ready for me. Unfortunately, I still had to wait over 30 minutes, maybe 40 minutes before someone was able to help me. The guy who helped me (I believe his name was Matthew) was very cool and did a very thorough job of reviewing my account and making suggestions. I had already researched what I wanted, so I just needed to know if that was the best options for me. He was very knowledgeable of all the products. In the end, I achieved my goal of shaving off a few bucks per month on Internet and TV service (saving $60/month and got a free modem/router and TV box), so I am happy. Only thing I was not happy about was waiting an extra 30-40 minutes after my appointment time. At least they had a comfortable waiting area and free WiFi.

Terrible service . I have came in here and wasted my time 4 different days within last week …read more Always problem with service or billing . On top of that I wasted my time with there customer service in India for 2 hours then Egypt for 3 hours then Florida this morning for another 2 hours . Now I just want to drop off the last of Your equipment 1 remote and 1 small box . There telling me I have to wait 3 people ahead of me and Waste more of my time and the guy checking me in could care LESS ... find another provider if you value your time . Do better Xfinity

Hats off to two of THEE BEST PROFESSIONALS I've had the experience to be service by out or all four…read moretimes I visited this location in the last 2 months for the exact same issue!!! I'd been told that the phone# I gave for account look-up wasn't mine..REALLY, however hurriedly the other encounters failed to question their records... Here's the first quality of service I receive, an account professional name Kaylah O., asked me to repeat my # and voila the error was the last digit off by one#. I found they amazing because without controversy I have and still before correction unequivocally received text.‍? Go figure...THANK YOU KAYLAH..for correcting an issue that was continuously overlooked. Additionally Kaylah exhibited concern and care about my account and to ensure accuracy seeing I've been working on this for some time, she illicit the collaboration of an genuine knowledgeable, confident and professional assistant manager DJ P. He was the ultimate epitome of standout talent and quality of service all of the employees should incorporate. HE WAS the optimal in reviewing, explaining and ensuring I'm billed and charge accordingly. I really am so grateful he was there today!!! I received added value and knowledge of potential programs, I may benefit from. I was extremely impressed with their service and ability to quail my anxiety. THANK YOU FOR YOUR SERVICE AND the value of retaining another please customer.

Horrible service from Edward the manager…read more Scenario: I had issues with activating Peacock Premium which was a service they included to my package for 2 years. We had issues with it for 3 hours yesterday and I was told to go to the Xfinity location nearest me and they can fix it. Fast forward I went to the location and I thought I might be able to get it fixed. The greeter was great. Edward not so much. I was trying to speak to Edward and he was rude, kept cutting me off mid sentence, and said you can cancel your subscription, I'm not giving any discounts. Ive been with the company since 1985. And at my new location for over 11 years. And this is how he treats customers. That is insane. And what's crazy is i was about to get 4 phones at this location. I even told them that on the very beginning but Edward didn't know. Lol. He is very unprofessional

Clean, professional, friendly, and knowledgeable. Samantha is great! Dee is pretty awesome too…read more Thank you so much!!

I went to the Vallejo Verizon store to get info on switching over to them. When I got there the…read moreparking lot was empty but for one car. A guy got out of the car and went into the store while I was parking. I took a call on my phone and then walked over. There was a security guard outside as I reached for the door he told me I had to wait outside. When I asked why, he said the doors were locked. He crossed his arms and stared me down. No "How are you doing", no "They'll be right with you", no "can I have your name and I'll let them know you are here". Just total, non welcoming rudeness.

Sandra worked on my flat-screen 70" inch TV She did a tremendous job, and she's very straight…read moreforward when she does a diagnostics, very honest, the job was done with great expectations well done job Thank you Sandra & Staff "Gregory "

Sandra just completed another repair for us. As always, the service was excellent! Her expertise is…read morematched by her exceptional professionalism and friendly demeanor. I thought I needed a new TV. But when I called last Wednesday, she quickly diagnosed the problem and ordered the part. Now we have a very new looking TV on Monday! This saved me at least $1500! She's the best!

Lars has been a true joy to work with over the years and it pains me to read negative reviews…read moreregarding his inability to be EVERYWHERE at once. He is the DEFINITION of a ons-man-show! With clients up and down the Napa Valley (literally up, as in top of Spring Mountain) people need to understand that the care and love that independent service providers like NapaLink provide are far more valuable in the long run than Big Corporate providers. The negative reviews on here seem to be from people who are used to being transferred to Indian for an appointment setup or technical support. Lars has dozens if not hundreds of clients and he manages us and our inquiries promptly and with sincerity. You won't find a better person in local Internet Providers.

I don't see a recent review... and don't even know if he is still in business. My experience was…read morefrom 2015... so not that recent... but it was horrendous. He actually installed when he said he would, but we only had service for 6 weeks with VERY SLOW SERVICE. Then internet down for several days before he let me know ath... "someone stole the tower". With almost zero communication and ZERO internet after that, we switched to Valley Internet, which has been SUPERB! I asked Lars for a return of the installation fee... and that request was never responded to. The contract was for a year... 6 weeks was hardly close to a year. Ya get what you pay for with this guy. Less $$ up front and monthly but it was a HUGE mistake!

Worst experience! 90…read moreMinutes in the store to buy a new phone and watch. None of the pairing/set-up process worked. Ended up taking the devices home to set them up there (since I was in the store so long). Nothing works or pairs correctly. Price information on the receipt vs what I was told do not match. Back the next day for another hour. Still no success with the pairing/set-up. I'm told ONLY the original agent can assist with my incorrect bill and "we'll put you in the waiting que and you can sit on the couch" Because I am frustrated all the fake nice workers are now super short with me. Gone are the smiles. No body can offer an explanation. Nobody can apologize. Ended up leaving with NOTHING RESOLVED. Worst experience. Avoid. No accountability. Manager apparently hiding in the back office.

Hit the jackpot with Arlay! He Helped me migrate home number to cell phone! So much to know and it…read moreis great that he knew the ins/outs! Thank you Xfinity!

Awful service. Window sign and website says they are open Saturday. We drove all the way from…read morevallejo and we called them and were told they were closed. We explained our dish issue over the phone with some guy who could hardly speak english. At the end, He was not able to help us. We mentioned to him that he should update his business hours signs and he said "I'm not a dish emploee, goodbye" Wtf

From the owner: This is your last stop in your satellite needs! Servicing Northern California and Nevada since 2000.read more

Let me cut through the red tape! This business and their customer service is absolutely superb…read moreacross the board. I will tell you that Temo was very, very patient and understanding in all the questions and inquiries we had, and he answered ALL. This job and service was very important to us so we wanted to get it right. Thank you Temo. As far as the installation and the service we now receive, I want to laud and praise Mitchell for his great skills, attitude and just simply ensuring that the "customer is truly happy" with their install and service they get. He is very knowledgeable in his profession and truly takes pride in all that he does. I absolutely without a doubt will call on Mitchell again for future service and will also recommend not only him, but also Satellite Daddy to all my family and friends, etc. I welcome ALL of you to get with Satellite Daddy for all your service needs, I know that they will not let you down and also their prices as well are very reasonable - give them your business because they really do care about their customers. Thanks again to both Temo and Mitchell.

These guys are awesome! The customer service here is the best I have ever had! They will get you…read moreexactly what you need. Dish, Comcast / Xfinity. They can hook you up with your TV, Comcast high speed internet, and even home automation and security. It's quick and easy just give them a call. Authorized dealer for Comcast (Xfinity) , Dish, and many more. They do it all!!!! They will help you with all of your needs!

Been a customer for a long time. Got Fiber internet through Sonic in 2021 or so when they made it…read moreto my neighborhood, and love the speed and reliability. They're a small local business who offers Internet responsibly and fairly. Had a recent interaction with Najib K which reminded me how much I appreciate the service as well. Najib was wraping up a service call for another customer, and I happened to catch him on the street with a quick concern I had before he drove away. He was able to give me friendly, professional advice, and gave me his card to follow up if needed. Really appreciate them!

For starters this review would have been a 1-2 star review had it not been for the last tech that…read morewas sent out, Karina T. Another tech by the name of Kokob was also great. I was having issues my first 2weeks having consistent dropped connections and no service at times. I couldn't switch back to my previous provider because the line was cut! Three or 4 techs later Karina shows up. I explained all the trouble we were having and she assured me that she'd take care of it. Karina was very friendly and professional explaining everything she was doing. Two months later, my family and I are happy with the service. There is occasional buffering but for the most part solid service! Thank you again Karina, you did your thing! Give that lady a raise for going above and beyond! Raphael J Monrovia