Done Right Security quickly responded, and we were able to have a same-day walkthrough. During…read morethat visit, other important issues were uncovered. Justin was dispatched to complete the repairs, and he's been great at problem-solving. We will continue to work with Done Right Security. Especially after they showed us how a previous vendor had skipped some important safety issues. I definitely feel that our building is in a better shape than before.

I wanted this company to check out the HD on my relatively new NVR for my CCTV system. This…read morecompany did not install the system. This company said they would sell me a new system to replace system I had. On the suggestion from my wife, I called a computer repair company in Walnut Creek who sent a technician to my house to simply replace the non-functioning HD with a larger, industrial quality CCTV HD. It so happened the technician knew exactly the problem I had and ordered the correct HD. The new HD did not even to be formatted!! Cost for the new CCTV HD was $150.00!!! I don't enjoy being "played" by merchants such as these people from this company!!l Response/reply: I spoke to a "receptionist." She put me on hold for a few minutes; when she returned to the call, she told me the "manager" told her to tell me the company doesn't service systems they did not install. Plus they are not familiar the brand of CCTV. At no time was I given the option or ever asked if I wanted a technician to go to my house to check out my system. The original installer wanted to sell me a new system as well!! The original installer said my CCTV system should be replaced if it stops working because the NVR is not serviceable. My system was warranted for 3 years; the HD in the NVR failed 2 months after the warranty expired. Response: I am simply writing (recording) what I was told by the receptionist. I told her my CCTV was giving me an error message "not recording." I asked her "...do you service CCTVs?" She said the manager said they don't service my brand of CCTV. She said the manager said,, "he is not familiar with your CCTV." ***I found the NVR brand and cameras on AM.Z.N. I simply said "OK!"

Had to find a local locksmith for work to get master keys copied. Called around and they have been…read moredoing business with where I work for years. We just came in and got the keys copied on the spot and it was about $8 per master key. Glad to see this business still thriving. Located off Springs Road, there's street parking and it's pretty easy to find. Recommend calling ahead to make sure the office is open.

Been here twice and highly recommend them. I have had keys made and circle key lock unlockedread more

I'm sorry for responding so late. Here's a good spot for lunch and great wine tasting with mom…read more The Oak Farm Vineyard.

Service is worthless. Try another alarm company. ADT has totally changed from what it use to be and…read moreisn't worth subscribing to. lf you're in the Bay Area, try Bay Alarm. They have a long standing positive reputation. I am very satisfied with them and have been using them for 3 years after dropping ADT.

Do not recommend AAA Insurance and this branch. They raised our Insurance $1,046.00 in one year…read morebecause of a raise they gave themselves and CA wild fires. No claims, no issues, 18 years of Loyal service and they did not care, they increased our rates by $1,046.00, for their gain. Spoke with an Ex AAA Insurance agent and was told that they left AAA because they actually prey on California customers. Very Poor Business Practice.

I just want to share my experience with Jotish Chandra, he was very friendly and helpful he…read morediscussed matters very clearly and informative. 100 stars for Jotish.

Good company to work with. They were professional, responsive, flexible and did what they said they…read morewould do! Would use again and recommend. Thanks!

Bill Wood worked with us to design a security system that perfectly met our needs. He has also…read moreworked with many of my real estate clients with outstanding comments from them. The installation was very good and they are even returning to add a couple of items we decided we need. Thank you, team!

This is one of the few places that still refill CO2 in the area without having to exchange tanks…read more They're fast and priced well.

I needed a C02 cylinder for my kegerator and as I was pricing out a used 20 lb cylinder, filled…read morewith no exchange to offer I was surprised how much it was. This business has been in Vallejo for a long time. The guys are super friendly and helpful and the nice lady in the office is great. Also I love the shop dog...he's old and very cool. They hooked me up with a great looking freshly painted 20lb cylinder at a great price. Fast forward about a year I needed a refill during the covid shelter at home order...good thing they are definitely essential and I got my tank filled in a few hours! Awesome prices, nice people and fast service...I am a forever customer!

Kurtis helped us design a great network and entertainment setup and personally ensured everything…read morewent smoothly. he was flexible with his approach and the work is very high quality

I've worked with Kurtis for years now on a couple of different fronts. On home internet, he's been…read morecritical in designing a system with multiple access points on different floors so we've got consistent strong internet throughout the house, which is old and therefore has lots of rooms and lots of plaster walls. He's also sourced and installed several TVs for us over the years, including most recently recommending and installing two frame TVs and updating the surround sound so everything sounds theater quality. He's trustworthy, responsive, respectful of the home and does great work. You can't go wrong with Kurtis.

Sometimes I refer to Yelp reviews to narrow down my decision in choosing a service provider. I was…read moreshopping for either DIY or professional install of security cameras -- for no particular reason at this time. And I only planned to have cameras installed after some work that was scheduled to be done on my new house. I reached out to Eyal of Protection Now via Yelp a few days before the escrow closed on my house. Eyal spent an hour on FaceTime as I showed him around the house to discuss the number and location of cameras needed. The house seemed untouched when it was filled with staging furniture for weeks. Stagers removed the furniture over the past weekend. Upon my visit at the house on Monday, I noticed the patio door of the ground-floor master bedroom was unlocked. I then saw there was water all over the master bathroom floor, the toilet seat was up, the shower door was wide open, residual water inside the bathtub basin, AND there was a lighter on the bathroom counter. Moments later as I was measuring the room, I noticed a partial footprint on the window sill and dirt smear on the side wall of the window. Of course, I called Eyal immediately. He speedily set in motion to get my cameras installed the next day. When Eyal and his team arrived on Tuesday, Eyal made a much-appreciated authoritative suggestion to me to also install an alarm system. They completed the installation of both security cameras and many alarm sensors in one day. Ernesto made sure the apps were set up correctly on my iPhone and patiently gave me a tutorial of the NVR functions. Everything was fully operational by the end of the day. All were done timely and within my budge to feel so much safer. Thank you, Eyal and team of Protection Now!

Eyal and Ernesto are honest, reliable, and caring professionals who made sure our security needs…read morewere met to the utmost quality. We inherited a complex system, but Eyal made sure that we could work with the system instead of replacing the entire thing (like most national companies had suggested). He took matters into his own hands to resolve issues that stemmed in the process of making the system our own and treated our case with attention and urgency. Ernesto was also a phenomenal tech and took detailed steps to ensure that our security system was up and running smoothly. At a time when many companies cut corners and try to upsell customers, Eyal is a breath of fresh air. We would heartily suggest working with Protection Now to everyone!

After multiple attempts and several unsuccessful hours on Xfinity's Chat Tool with online techs…read moretrying to get our account repaired after a move and transferring service to our new address, I finally stopped in to our local store to talk to someone face to face and I'm so glad I did. I wish I remembered the names of the ladies who helped me but they were in the first two desks on the right side of the door when you walk in on Tuesday, July 28th around 3pm. Help was provided from the lady at the second desk and I left the store no longer feeling frustrated and like we should be changing services. Online account would greet us with WELCOME NEW CUSTOMER even though we have had Xfinity for over a decade. All streaming services canceled. "Pending Move Order" listed in the account portal for a month making it so no services could be edited or added, and no bills could be paid. The kind woman who helped me fixed all this in less than 20 minutes and our account is back to normal. Thank you! Every time my husband or I have been in this store we have been treated kindly, our questions answered, and any issues taken care of painlessly and quickly. It's the only reason we stay with Xfinity ... if we had to only deal with the online or toll free number people we would have canceled LONG ago.

Hats off to two of THEE BEST PROFESSIONALS I've had the experience to be service by out or all four…read moretimes I visited this location in the last 2 months for the exact same issue!!! I'd been told that the phone# I gave for account look-up wasn't mine..REALLY, however hurriedly the other encounters failed to question their records... Here's the first quality of service I receive, an account professional name Kaylah O., asked me to repeat my # and voila the error was the last digit off by one#. I found they amazing because without controversy I have and still before correction unequivocally received text.‍? Go figure...THANK YOU KAYLAH..for correcting an issue that was continuously overlooked. Additionally Kaylah exhibited concern and care about my account and to ensure accuracy seeing I've been working on this for some time, she illicit the collaboration of an genuine knowledgeable, confident and professional assistant manager DJ P. He was the ultimate epitome of standout talent and quality of service all of the employees should incorporate. HE WAS the optimal in reviewing, explaining and ensuring I'm billed and charge accordingly. I really am so grateful he was there today!!! I received added value and knowledge of potential programs, I may benefit from. I was extremely impressed with their service and ability to quail my anxiety. THANK YOU FOR YOUR SERVICE AND the value of retaining another please customer.

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I asked this company to check the defunct HD on my relatively new CCTV. They said they don't work…read moreon systems they didn't install. They said they would sell me a new system. The cost for a new system was in the thousands. I called a computer repair company in Walnut Creek. They replaced the defective CCTV HD with a much greater capacity industrial quality CCTV HD in a matter of minutes! Cost of the industrial quality CCTV HD (4 times larger capacity than the original HD) was $150.00!!! Works great !!!