Hello there , My name is Mihaela Hrisțodor . I saw I had a miss call from you and VM . You ask me…read moreto come pick up my package . Well...I was there and regardless that EVERYWHERE you advertise your hours : M-F 9am -5 pm , at 9 am when I was there ? A girl start yelling at me, from inside through the window, telling me you guys open at 11. I faxed you attaching my maps history showing the time and the fact that I was there . Here is the issue : my husband went late to work that day to give me a ride there . I can't ask him to take a day off ( as at 11 am , with the trip there and back , his work day is almost gone !) to give me a ride mam'! AGAIN! We have bills to pay. So for this reason and not only , I also mentioned that in the fax I sent: please (!!!!) mail that package to my address : 2023 S Corning St. , Apt. 7 , Los Angeles , Ca 90034 . Please do that and will comeback here and give you a great review as you deserve if you understand the situation and realize : Is not my fault ! I was there ! The hours? Every place I looked says 9.00am . You don't know only when you are the door that you are open at 9 yet not for packages ! I never heard that one ! You can imagine how I felt , seeing I made my husband go late to work , drive more then an hour to reach there ( rush hour right ? ), for nothing ! I tried to explain to that girl and she was yelling at me , showing me some schedule on the door. She didn't let me say a word! I left extremely disappointed and....yeah ....so please! Is not that I don't want to come there. I have no transportation anymore, so please mail me the package. I gave you a three stars as I don't know yet what you'll do. But I know what I will do : will write or a good review here and to your executives or a complaint . Sorry ...is really up to you . Thank you This site is great ! I just learned that you can post pictures too ...So yes, there is the screenshot I took that day ! And as you see , was last Monday. So please do not send the package back, out of state! Please send it to me as am here in LA! Call me or email me if you refuse to ship it to me . I looked for different options .. a Uber there? Would cost me a lot ! So best is to please , ship it to me at the address above . Thank you . P.S. : If I see you rather ship it back , which is out of state , then to me , to a Los Angeles address? I will see that really evil, as I paid money to order that. The vendor won't be happy , I won't be happy , and ultimately ? You won't be happy as will file a complaint , sorry ! Sending it back ? Really doesn't benefit anybody ! You have to send it out anyway , so I don't see why wouldn't you rather ship it where it was intended to be! I hope you are understanding and a nice person . I am sorry for any inconvenience that this may bring to you, and all I can say is that I will rather send a letter to headquarters letting them know how great you are ! That would make all of us happy ! You know ? God bless us all as he teached all of us to be good people ! And now that I mentioned God ? Would like to post a screenshot from a video I took , to show you that God is truly really real!!! P. S. I didn't lost my car that night , but I lost it soon after . Is a different story . Will refrain ...as is irrelevant . But I have to explain now so you know : I lost my car . So I don't have transportation there . Sorry but I have to mention this, as I just saw the pictures posted here with regard to your schedule ( see attachm) , pictures that fully support me !!¡

I have been trying to resolve an issue since early November, and it's been a long and frustrating…read moreprocess with no resolution in sight. My mother-in-law sent a birthday package to her son from Italy, ensuring it would arrive before November. However, my husband waited, and nothing arrived. Upon checking, the tracking information showed that it had been delivered, but to the wrong address-- a large box! The post office claimed they had retrieved the package and placed it in the "back" area, and my husband was told he could pick it up. When he arrived, the package was no longer there. Only certain employees have access to the "back room." One employee, named CHRISTIAN, told my husband to sign a receipt acknowledging the package had been received and promised it would be delivered the next day. My husband complied, but, of course, the package never arrived. Makes me question if Christian knows what happened to the package or took advantage of my Husband's anxious attempt to get his package to sign off any fault. This all happened on November 7th. Since then, we've been calling, visiting, and emailing everyone I could find in hopes of resolving the issue, but nothing has worked. The manager, Shanice Adams, did attempt to help, but in the end, there was no resolution. She issued a letter accepting fault, but I can never reach anyone for follow-up. At this point, we have no choice but to visit our local Post Office, but I am deeply disappointed in the service we've received in Inglewood. These kinds of issues highlight the broader geographical disparities and inequalities that certain areas suffer from, and unfortunately, our local Post Office seems to be the worst example of this. If anyone has any suggestions or advice, I would greatly appreciate it. I just want to get this resolved. Moreover, I am unable to file a claim online as the package was sent from Italy. My Mother-in-Law can't file a complaint because the package is marked as delivered.

We made a tight connection in bad weather on United Airlines at Denver for Los Angele. Our bags did…read morenot. We were informed by the U A folks, not quite clearly enough, what was going to happen. We had to do a number of on-hold texts/calls to U A. No real info. Eventually we asked for the courier name. We got yours. We phoned your Ohio number. Your man was efficient. "It'll be at your hotel by 5 am." It got there. Good job!

Fantastic service! A huge shout-out to Irene for being so attentive. She contacted me right away at…read more12:30 when I forgot my apartment number, and she was so professional and kind. We appreciated the text updates and how carefully she handled our bags. The live tracking link provided by the company was also a great touch.

Paid for an overnight package delivery and 4 days later still hasn't arrived. Called and was told I…read morecould get it for pickup. Show up to this location and was getting the worst customer service. She just stood there blinking at me and refused to attempt to pick up package. Stated it's too much work. Asked for her name so I could report her and she refused to give me employee number and legal name. Will post her here instead hoping the manager realizes that some people should get trained before hiring.

If I could give it a negative star I would, sometimes people don't appreciate the job they have the…read moreway they treat the customer can cause negative impact to not want to go back. Madison was very rude. I helped her put my own package on top of the roller and while I was giving her the QR code for a prepaid label I noticed that the tape was peeling from from the box and I let her know if she could help me tape it back down and she said if I wanted the package back and I told her well you don't wanna help me just put the tape back to the box she said that we sell tape do you want to buy and I am telling her that they should be able to help the customer even if the tape is not sticking, but she looked at her coworker laughing like if it was a joke they don't take their job seriously.

No one was inside. It was clean. Customer service was great, no complaints . I never have to go in…read morethe post office and all I hear are horror stories so I was shocked that I had such a wonderful experience

I was rudely turned away while trying to enter this location on Sat 1/10 at 2:38pm because the…read morepostal worker left behind the counter to come lock the front door and say no more customers. I was shocked as it's not even 3pm! I live in Inglewood and i need to mail something but wasn't "allowed" to. Who's running this location.

Hercules was such a rude prick for absolutely no reason. We came in to mail a package, didn't even…read moreask anyone for help, and this a*hole was rushing to get us out of here like we were inconveniencing him. Sir, if you hate your job, just quit! You don't have to treat us like we're not worth your time.

Worst shipping center in CA. Empty counter all staff is…read morechatting inside when there is a long line with customers outside no one wants to come out and help. When we try to get the dropped off scans approval, the lady was looking at me like I am from another planet.... It's the madness place and please don't come if you don't have to

I went to the FedEx Ship Center and had a very smooth experience. The gentleman working the counter…read morewas very friendly and helpful. I really like that this spot is right next to a large FedEx facility, so you know you are right at the source. It was not very busy when I came in, which I appreciated. I was picking up a package. He took my information, went to the back, grabbed it, brought it out, and I was on my way. The place was very clean, well supplied, and organized. There was nothing I could complain about at all. Afterward, I looked at their Yelp page and saw a lot of really bad reviews for this location. I am sorry that other people had those experiences, but that has not been mine. Each time I have come in, they have been friendly and things have gone smoothly. I do not see any reason not to give this FedEx Ship Center 5 stars. Everything went very, very well.

0 STARS! I want to…read moreshare my recent experience at your Inglewood location to ensure it receives the attention it deserves. I went there to pick up a package after the driver was unable to access our building's call box. Unfortunately, the interaction I had with one of your agents, Carliss, was extremely disappointing. From the start, she was unprofessional, dismissive, and displayed no empathy. Most concerning, she seemed unfamiliar with FedEx's own policies, which made the situation even more frustrating. As someone who works in customer service myself, I know how important professionalism and respect are when dealing with customers. If I treated clients the way I was treated, I would likely lose my job immediately. Employees who interact with the public should be trained, knowledgeable, and committed to providing a positive experience -- this was far from the case here. I strongly urge FedEx to review this location's operations and address the customer service concerns reflected not only in my experience but also in the many negative reviews this site has already received. Thank you for taking this feedback seriously.

First let me state how amazing it was for me to find a minority women owned small business that…read moreexceeds all expectations! I was absolutely over the moon when I spoke to Cassidy and her team - it was truly like working with a team of highly trained professionals who don't wait around for the customer to follow up with them on our freight! The service here is outstanding. I know I sound crazy - but you'd be surprised just the same if you were able to locate this gem of a freight broker. When I initially emailed this group, I don't even think three minutes went by where my email request for dates was acknowledged, and after providing them with a couple extra details, my mind was blown. Surely there must be a catch. Such insanely quick service must be followed by a huge sticker? BUT NO! I shared the rate quote with my team and it's crazy to think I have been overpaying other brokers for the same shipments by over 28%! Cassidy at Streamline is truly our shero! The freight was picked up on time, tracking was provided at each and every single milestone as they promised, and the best part is - our customer sent us double the business the next month! I can't thank you guys enough for all the hard work you set forth. Thanks for making us look so good every single day. We are so grateful to you Cassidy, Daniel and the team! Keep up the good work!

Honest, competitive pricing and great customer service! I worked with Streamline on a few different…read moreoccasions last year. They're the best I've found in the business, they care about getting the best rates and making sure you're informed every step of the way. I appreciated the level of service and ease. If you're looking for a great shipping company this is it!

This place is great. The staff consistently provide timely service and are proactive in offering…read morealternative options when needed. I've read some of the negative reviews and find many of the concerns misplaced. Complaining about a business while continuing to patronize it is contradictory. It's also important to note that delays are often caused by customers arriving unprepared, which is not the responsibility of the service provider and can understandably result in longer wait times. Some may assume this is a "fake" positive review, but there's no need for that. I'm simply sharing my genuine experience as a real customer.

I made a notary appointment -showed up and was told that no one was there to do my notarization. I…read morewasted a trip and they should've notified me. This business is unreliable and unprofessional.

Very responsive and quick to reply. Communication was timely and smooth throughout the process…read more Appreciate their fast follow-up and coordination. Great！

I needed a courier and looked on Yelp for help. SMEX was highly rated and with a good amount of…read morereviews compared to the others. It held true! Great customer service and delivery went great!

We needed to ship a package late Saturday night (LAX) for Monday morning delivery (Las Vegas)…read moreduring the curfew/COVID-19/business/weekend shutdowns. Found Advanced Express at 8pm Saturday, made arrangements for their driver to pick up package Sunday afternoon, and it was delivered as promised in Las Vegas before 10AM Monday. Very professional and delivered on their promises. Highly recommended, especially when you've got a critical deadline to meet and local crises are working against you.

From the owner: Did you miss FedEx or UPS? Are you working late? Don't worry. So are we! We pick up at late as 1:00…read morea.m., with next morning or early-afternoon delivery to most U.S. cities. We'll make sure you never miss a pick-up time again!