I popped in here after dropping off my friend at LAX. Of COURSE her suitcase was not meeting the…read more40lb domestic limit United enforces, so I was mailing the extra 11lbs to her PA hotel. There was a line when I entered, but all seemed calm, not stressful, or people sighing heavily, shifting their legs and feet impatiently, and I soon found out why.... One clerk motioned a group over for passport help. The customer recognized him from the 2nd floor passport office and asked if it was slow up there, so they brought him down. No, no, he answered, someone didn't show up for the windows so he came down to help. As he was telling her this, and managing her docs, he put a pile of mail down for the next person in line to grab and go. Then another postal worker arrived to open, but as she did, she motioned to the man in front of me, about 3 from the front, and set a pile of mail down. He went and picked it up and left. Seems these workers KNOW their regulars and multitask to give them their accumulated mail to keep the line moving - BRILLIANT! My overall wait time + service time was about 10 mins then I was out the door. I was able to compare the price for my friend's domestic delivery to PA vs the cost of sending it to her home in France. $43 compared to $113 - domestically for the win! I appreciate the efficiency of this office and that they recognize their regulars. If I ever need to do this type of forwarding items for a friend again, I will definitely return to this branch. Cheers! "CC"

I got to give credit where credit is due. Yvette hooks me up everytiime I come in here. I yell…read more"dear Evette" she opens the door and hand me a package. Check out the picture I have of her!!!

Mail person hasn't been coming to deliver my mail for a while now even tho I haven't received…read moreanything I have informed delivery and it notifys me it's coming today and it doesn't I've been trying to get ahold of someone no help I've been going to usps office no help and rude I have very important stuff on the mail and it doesn't show it goes missing I've had this problem since last year

I have been trying to resolve an issue since early November, and it's been a long and frustrating…read moreprocess with no resolution in sight. My mother-in-law sent a birthday package to her son from Italy, ensuring it would arrive before November. However, my husband waited, and nothing arrived. Upon checking, the tracking information showed that it had been delivered, but to the wrong address-- a large box! The post office claimed they had retrieved the package and placed it in the "back" area, and my husband was told he could pick it up. When he arrived, the package was no longer there. Only certain employees have access to the "back room." One employee, named CHRISTIAN, told my husband to sign a receipt acknowledging the package had been received and promised it would be delivered the next day. My husband complied, but, of course, the package never arrived. Makes me question if Christian knows what happened to the package or took advantage of my Husband's anxious attempt to get his package to sign off any fault. This all happened on November 7th. Since then, we've been calling, visiting, and emailing everyone I could find in hopes of resolving the issue, but nothing has worked. The manager, Shanice Adams, did attempt to help, but in the end, there was no resolution. She issued a letter accepting fault, but I can never reach anyone for follow-up. At this point, we have no choice but to visit our local Post Office, but I am deeply disappointed in the service we've received in Inglewood. These kinds of issues highlight the broader geographical disparities and inequalities that certain areas suffer from, and unfortunately, our local Post Office seems to be the worst example of this. If anyone has any suggestions or advice, I would greatly appreciate it. I just want to get this resolved. Moreover, I am unable to file a claim online as the package was sent from Italy. My Mother-in-Law can't file a complaint because the package is marked as delivered.

The five stars are for postal clerk Shay, who saved the day! Shay was polite and provided detailed…read moreinformation about the service I was requesting--professional all around. Staff like her should be promoted so she can assist with training the others (see below). As for the other two postal clerks working the same shift (whose names I wish I'd noted--one may have been "Clerk 29"), they get **ZERO** stars. They were rude and snapped at me when I explained that the USPS online system indicated that postal staff would print the required form at the post office if I couldn't print it myself (not sure why a printout is required anyway given that my information was in the USPS online system, but that's a rant for another time). They also snapped at me because one of the documents I was presenting was not acceptable. The overall interaction felt hostile, like they were looking for a fight rather than helping a customer. I have empathy for employees who are tired and ready to clock out. But when this kind of behavior happens, it creates an unsafe environment for everyone. After working several government-level jobs, I also know that many employees stay in roles they don't enjoy because it's hard to leave (limited alternatives), and/or because union protections can make it difficult to hold people accountable--even when performance is not at the level it should be. And now, after reading some of the other reviews about this specific post office, I guess I'll be worrying about my mail getting stolen! :D The above interactions took place on Tuesday, June 9, 2026 between 4-5pm.

I had a prepaid return label for priority mail that was printed in July and they refused to accept…read morethe return. The clerk wouldn't even scan it and refused to take it with a smirk on her face, saying she would only accept a label printed the same day. I've never heard of such a thing. This was not a regular prepaid Click-N-Ship label. It was a merchant-issued USPS Priority Mail Return label. I immediately took it to a different post office and they accepted the return with no questions and issues. I don't understand why the clerk refused to even scan it. Boo. Do better.

If you advertise that you close at 1:30pm for lunch, then the doors should still be open to drop…read moreoff a package at 1:20pm. This goes for closing at 5pm... the doors should still be open by 4:20pm. Tried dropping off another package by the time they should've been open for 20 minutes after lunch and the door were still closed

Just plain rude whenever I come. The young AA girl with the curly hair ponytail. Clerk 4 is what's…read moreon the tracking receipt. Just scan my packages and stop complaining about doing it. Telling me all of her customers use a scan form! Well I don't know how to use a scan form! Just do your job!

The service was excellent! Alicia Howard was also very helpful and gave genuinely helpful service!read more

A simple print job was complicated and I was overcharged. I needed to print two documents; one was…read morea 31 page workbook for class, and the other was a two page document. I asked if I can print from their desktops, and I was told printing can only be done on the printer behind the counter. I told the rep twice that the 31 page document needs to be printed on front and back, and she proceeds to print it out on one sheet, and then said "that option is not available" after the job was halfway done. She then charged me for 31 pages when that's not what was requested (it was supposed to be 15-16). My goal was to have it like a workbook like it was intended, and now I can't even staple it together cause it's twice the size and too thick. The other document was two pages and she only printed one page and said my USB only has one sheet. I was confused since I knew it was two pages, but she insisted that there's only one page on the document. I get home and lo and behold, it's a two paged document as I thought. I like that this place is local, but I find that it's always some type of complication whenever I come here.

Monday 2/9/26 I arrive at the United States Post Office at 4:47pm and was STOPPED at the door by a…read moreUSPS employee telling me they are closing early!!!! Meanwhile there is 3 customers in line and 2 employees at the counter tending to customers. I got off work early just to get there to send off a certified check that required a dated post mark and priority tracking. Nothing difficult, typically a 2-3 minute transaction and move on. So I went down the street to UPS store and had to pay a premium. Look, I'm not outta bounds here when I remind people that USPS isn't some independent retailer in our communities providing shipping services. They are a GOVERNMENT agency that should follow the basic rules of morals and ethics. At a minimum provide a "SERVICE" within there hours of operation!!! Is that too much to ask for? BTW i was only one of a half dozen customers being turned away and most of them let them know they were not thrilled about it!!! Shame on the mid 40's looking gentleman who identified himself as the supervisor for being disrespectful to those elderly women who were refused service that afternoon.

When did it get so Expensive!!! I'd rather pay UPS and have…read morethem pick up my package from my home! I feel sick..I paid more to send my Granddaughters gift than the gift itself, I would have just given her the money. My fault, I shouldn't have sent my caregiver..I would have Not used USPS.

I had a purse ordered from Poshmark that I was tracking online to arrive at my house. When the…read morepackage arrived, it was someone else's package going to Oregon with my label taped to the top. Both tracking numbers were scanned in on 5/15/26 at 6am, mine in a box and the other in plastic. It was very clear mine was ripped off the box and affixed to a random package of the same size. Long story short, my purse was stolen. I've been filing claims and waiting for a call back for weeks. When I went in today to bring in a letter from USPS along with the evidence I had, a female employee began raising her voice as I explained the situation the manager was already aware of. She claimed no one would ever do that, and it must have "fallen off the box" and somehow landed on a random package and got sealed perfectly to it. Other customers were there and kept looking to see what was going on. I kept my voice at a normal level and it became a scene. Overall very disappointed in the worker and how she handled the situation in front of other customers. Moving forward I will only order packages with a signature required.

My experience at this post office has been very disappointing, largely due to the behavior of a…read moremanager (or supervisor) who walks around the lobby speaking down to customers. He openly shouts at people and acting in a confrontational manner. At one point, after I placed my pre paid package in the bin, he directly asked me what I was sending. I explained that it was a 3D-printed plastic product that I sell. He continued to question me in a way that felt more like an interrogation than normal customer service. Very odd questioning for no reason. This consistent type of behavior toward customers is inappropriate and unprofessional. I intend to file an official complaint with USPS regarding how customers are being treated at this location.

This place only has two stars! Nonsense. They must be under new management because I got some of…read morethe best service I have ever received at the US Post Office. They provided me tape and came up to me when I was preparing my package. They were able to answer questions. The lady who helped me had a good sense of humor. They did everything right. No complaints here.

Very rude, machines don't work! Always a long long. What's the point of keeping this location open…read more wasting Money on employees for sure.

Sh*tiest post office ever. They're always closed at random times anywhere from 12 to 2:30 for an…read morehour lunch break. The last two times I came here they weren't able to process any packages. Service is garbage and they only have one person working so if theres a line expect a long wait.

They need to do better by opening on-time after been told they open at 9 am smh it's 9:09 am…read more Disappointed

Horrible service!! These people are so entitled and so rude!!!!!! I hate this place!!!read more

Possibly the worst business/service ever and if it i were able to, they would get half a star or…read morenone. They take no responsibility if they lost a package. CPB does not have control of the tracking for international packages, only USPS does. We have been waiting on a package for over 2 months now and it been "in bound customs" since the 7th of July. It is now the 18th of September. After multiple calls between USPS and CPB, both of which are not claiming responsibility for the whereabouts of the package is, we have come to the conclusion that since we have not received anything from customs saying the package is being with held, that the crappy service of USPS has lost it but won't fess up to it. Since it is an international package with insurance, we can't claim the insurance on or rather my mother in law can't claim the insurance on until USPS says they lost. It would be for the best interest of USPS to either find it or legal action will be taken on our part. It's absolutely ridiculous. We have already submitted the claim to have them search for it but yet they still insist they cannot do anything because it says it's in bound to customs. I call that a load of BS. You think maybe at some point during its processing that someone may have dropped the ball and didn't put if it was past customs. CPB has made it very clear that with the contents that were inside the box, they would not detain it, and if they did we would have gotten a letter stating so. USPS better find some way to get a hold of me or my wife to get this settled otherwise they will be settling something that doesn't have to blown out of proportion. We are taking full on lawsuit and going to the BBB.