My LAX Post Office on Aviation - 5 Stamps for Service, Kindness, and Consistency…read more Let me give some credit where credit is due. I've been coming to this post office for over 30 years back when it was on Century, then Airport, and now at its current location on Aviation. Through all those moves, one thing has remained the same: the kindness and consistency of the staff. They've helped me out countless times--especially with packaging up my books and making sure I get the best rate possible. They go above and beyond, and I've noticed something: even when people are rude (and I've seen it), the team still responds with professionalism and patience. You show them kindness, and they'll reflect it right back at you. Special shout-out to Kiki and the entire crew at the counter. They've always greeted me with a smile and made the process smooth. And if you show up early in the morning and hit the buzzer for package pickup, you'll catch a little vibe--they've got the music going in the back, setting a good tone for the day. I'm giving them 5 stamps for being reliable, consistent, welcoming, and genuinely kind. Thank you all for what you do.

For an experience at usps, this was five star. Was in and out along with a guest and had absolutely…read moreno issues whatsoever. The line move quickly, and the customer service was on point. At least for now, would highly recommend this location.

Hello there , My name is Mihaela Hrisțodor . I saw I had a miss call from you and VM . You ask me…read moreto come pick up my package . Well...I was there and regardless that EVERYWHERE you advertise your hours : M-F 9am -5 pm , at 9 am when I was there ? A girl start yelling at me, from inside through the window, telling me you guys open at 11. I faxed you attaching my maps history showing the time and the fact that I was there . Here is the issue : my husband went late to work that day to give me a ride there . I can't ask him to take a day off ( as at 11 am , with the trip there and back , his work day is almost gone !) to give me a ride mam'! AGAIN! We have bills to pay. So for this reason and not only , I also mentioned that in the fax I sent: please (!!!!) mail that package to my address : 2023 S Corning St. , Apt. 7 , Los Angeles , Ca 90034 . Please do that and will comeback here and give you a great review as you deserve if you understand the situation and realize : Is not my fault ! I was there ! The hours? Every place I looked says 9.00am . You don't know only when you are the door that you are open at 9 yet not for packages ! I never heard that one ! You can imagine how I felt , seeing I made my husband go late to work , drive more then an hour to reach there ( rush hour right ? ), for nothing ! I tried to explain to that girl and she was yelling at me , showing me some schedule on the door. She didn't let me say a word! I left extremely disappointed and....yeah ....so please! Is not that I don't want to come there. I have no transportation anymore, so please mail me the package. I gave you a three stars as I don't know yet what you'll do. But I know what I will do : will write or a good review here and to your executives or a complaint . Sorry ...is really up to you . Thank you This site is great ! I just learned that you can post pictures too ...So yes, there is the screenshot I took that day ! And as you see , was last Monday. So please do not send the package back, out of state! Please send it to me as am here in LA! Call me or email me if you refuse to ship it to me . I looked for different options .. a Uber there? Would cost me a lot ! So best is to please , ship it to me at the address above . Thank you . P.S. : If I see you rather ship it back , which is out of state , then to me , to a Los Angeles address? I will see that really evil, as I paid money to order that. The vendor won't be happy , I won't be happy , and ultimately ? You won't be happy as will file a complaint , sorry ! Sending it back ? Really doesn't benefit anybody ! You have to send it out anyway , so I don't see why wouldn't you rather ship it where it was intended to be! I hope you are understanding and a nice person . I am sorry for any inconvenience that this may bring to you, and all I can say is that I will rather send a letter to headquarters letting them know how great you are ! That would make all of us happy ! You know ? God bless us all as he teached all of us to be good people ! And now that I mentioned God ? Would like to post a screenshot from a video I took , to show you that God is truly really real!!! P. S. I didn't lost my car that night , but I lost it soon after . Is a different story . Will refrain ...as is irrelevant . But I have to explain now so you know : I lost my car . So I don't have transportation there . Sorry but I have to mention this, as I just saw the pictures posted here with regard to your schedule ( see attachm) , pictures that fully support me !!¡

I have been trying to resolve an issue since early November, and it's been a long and frustrating…read moreprocess with no resolution in sight. My mother-in-law sent a birthday package to her son from Italy, ensuring it would arrive before November. However, my husband waited, and nothing arrived. Upon checking, the tracking information showed that it had been delivered, but to the wrong address-- a large box! The post office claimed they had retrieved the package and placed it in the "back" area, and my husband was told he could pick it up. When he arrived, the package was no longer there. Only certain employees have access to the "back room." One employee, named CHRISTIAN, told my husband to sign a receipt acknowledging the package had been received and promised it would be delivered the next day. My husband complied, but, of course, the package never arrived. Makes me question if Christian knows what happened to the package or took advantage of my Husband's anxious attempt to get his package to sign off any fault. This all happened on November 7th. Since then, we've been calling, visiting, and emailing everyone I could find in hopes of resolving the issue, but nothing has worked. The manager, Shanice Adams, did attempt to help, but in the end, there was no resolution. She issued a letter accepting fault, but I can never reach anyone for follow-up. At this point, we have no choice but to visit our local Post Office, but I am deeply disappointed in the service we've received in Inglewood. These kinds of issues highlight the broader geographical disparities and inequalities that certain areas suffer from, and unfortunately, our local Post Office seems to be the worst example of this. If anyone has any suggestions or advice, I would greatly appreciate it. I just want to get this resolved. Moreover, I am unable to file a claim online as the package was sent from Italy. My Mother-in-Law can't file a complaint because the package is marked as delivered.

This is not just a lost package--it's a full-scale exposure of corruption inside USPS. If bad…read moreactors are intercepting financial mail, this could be part of a much bigger fraud operation. This inside job should be exposed, fullly-investigated and under public scrutiny. My "SENSITIVE" mail got moved swiftly (within 3 minutes) from 90058 to 90045 and arrived 90045 within 3 hours. 90045 (Westchester, near LAX) is an international mail center. It has NOTHING to do with domestic Priority Express. 90052 (Los Angeles) is the correct mail hub for processing domestic mail--so why was it bypassed? Previously, I've received all my mail (including checks) from the same sender without issues, the most recent check received was Feb 2025--but the moment a cashier's check was sent, it mysteriously vanished after passing through USPS 90045. USPS Tracking #ER183435080US confirms it was in transit. USPS Informed Delivery showed it was scheduled for March 5, 2025 (this was an overnight package sent on the 4th of March). Delivery NEVER happened and being "INTERCEPT" at 90045 since March 4th 2025. WHY was this package rerouted to USPS 90045 Westchester location? This was mailed March 4th from USPS 90058 and scheduled for delivery March 5th, per my USPS Daily Digest. Instead of taking the direct route (90058 -- 90052 -- 91755), USPS bypassed 90052 (DTLA location) entirely and diverted it 90045 (Westchester near LAX). 90045 has NO reason to be in this route! There was NO REASON for it to be in 90045--especially for an expedited delivery. "USPS 90045 is geographically OUT of the way from the sender (90058) to the recipient (91755). Why did my cashier's check (overnight delivery) get routed to Westchester (near LAX) & mysteriously vanish? This post office has a history of sensitive documents going missing. Even worse, 90045 is notoriously known for mail theft-HUB and handling "sensitive" packages incompetently (just check their 1-star Google reviews). 90045's 5-star reviews smell FAKE, masking theft. #USPSFraud. WHO decided to reroute this package to 90045 and WHY? Investigation and accountability is long over due. I have filed complaint to: - USPS - FTC - USPS OIG - OIG (Office of Inspector General) - X post - Yelp review - Google review This isn't just a delay--this looks like mail theft or interception. The USPS facility at ZIP 90045 is NOTORIOUSLY incompetent. A quick search reveals numerous 1-star reviews on Google detailing how this location repeatedly mishandles "sensitive" packages and important documents. Why is this still happening? - How many cashier's checks have disappeared at 90045? - Time for a full investigation. #USPSFraud" If this has happened to YOU, speak up! "See my X/Google reviews for 90045's theft scandal" - Time for a full investigation. #USPSFraud" If this has happened to YOU, speak up!

Most PO's are painful to visit…read more Here, lines always move quickly. Even when the line looks long. Staff friendly and helpful.

I should've read the reviews before I went here. This place needs to be shut down for their lack of…read morecustomer service. Walked in and the young lady working there was on her phone, no greeting, no hello, couldn't even look up to give a simple "hello, how can I help you". I explained to her what I needed and she handed me an address form to fill out and pointed to the many envelopes in the corner. She literally sat there and watched me fill out the wrong envelope, I brought it to her and she said that's the wrong one while still proceeding to point to the many envelopes in the corner. Hello! Do your job and perhaps help a customer if you see they need a little assistance while mailing off important documents! I understand ppl have bad days but she seemed like she genuinely hates her job and interacting with ppl. Even though she was blatantly rude and had an attitude I still said thank you once my transaction was completed and she was completely silent...Ghetto! Do not visit here if you're needing to send off anything of importance.

If you advertise that you close at 1:30pm for lunch, then the doors should still be open to drop…read moreoff a package at 1:20pm. This goes for closing at 5pm... the doors should still be open by 4:20pm. Tried dropping off another package by the time they should've been open for 20 minutes after lunch and the door were still closed

I love it I have a customer for at least 7 years and it is the perfect place for peace and quiet…read moreand focus The staff is very professional and nice. I love this place.

A simple print job was complicated and I was overcharged. I needed to print two documents; one was…read morea 31 page workbook for class, and the other was a two page document. I asked if I can print from their desktops, and I was told printing can only be done on the printer behind the counter. I told the rep twice that the 31 page document needs to be printed on front and back, and she proceeds to print it out on one sheet, and then said "that option is not available" after the job was halfway done. She then charged me for 31 pages when that's not what was requested (it was supposed to be 15-16). My goal was to have it like a workbook like it was intended, and now I can't even staple it together cause it's twice the size and too thick. The other document was two pages and she only printed one page and said my USB only has one sheet. I was confused since I knew it was two pages, but she insisted that there's only one page on the document. I get home and lo and behold, it's a two paged document as I thought. I like that this place is local, but I find that it's always some type of complication whenever I come here.

Came in today missing my appointment time thinking it was at 11:45 but was an hour before I asked…read moreif it was still possible to come in even though that my appointment wasn't showing on their system from the hour before and the nice young lady wasn't able to catch her name. Let me do a walk-in wasn't a long wait. It really helped a lot as I was a first time for passport. Apart from that, the older lady took her care of everything easily and they both explained it all very well. The service was really amazing. And the value of their work was good.

Monday 2/9/26 I arrive at the United States Post Office at 4:47pm and was STOPPED at the door by a…read moreUSPS employee telling me they are closing early!!!! Meanwhile there is 3 customers in line and 2 employees at the counter tending to customers. I got off work early just to get there to send off a certified check that required a dated post mark and priority tracking. Nothing difficult, typically a 2-3 minute transaction and move on. So I went down the street to UPS store and had to pay a premium. Look, I'm not outta bounds here when I remind people that USPS isn't some independent retailer in our communities providing shipping services. They are a GOVERNMENT agency that should follow the basic rules of morals and ethics. At a minimum provide a "SERVICE" within there hours of operation!!! Is that too much to ask for? BTW i was only one of a half dozen customers being turned away and most of them let them know they were not thrilled about it!!! Shame on the mid 40's looking gentleman who identified himself as the supervisor for being disrespectful to those elderly women who were refused service that afternoon.

My experience at this post office has been very disappointing, largely due to the behavior of a…read moremanager (or supervisor) who walks around the lobby speaking down to customers. He openly shouts at people and acting in a confrontational manner. At one point, after I placed my pre paid package in the bin, he directly asked me what I was sending. I explained that it was a 3D-printed plastic product that I sell. He continued to question me in a way that felt more like an interrogation than normal customer service. Very odd questioning for no reason. This consistent type of behavior toward customers is inappropriate and unprofessional. I intend to file an official complaint with USPS regarding how customers are being treated at this location.

Ugh! They don't provide customer service! They expect you to know what u want! Sometimes customers…read moredon't know! You n ex tape pencil something to write or any extra to shop ur package pls bring it. They don't provide anything. Ugh

I've been coming to this USPS location for quite some time now and the ladies at the front window…read moreare always welcoming and professional. Shawn, Denise, and Yvonne are consistently kind, patient, and helpful every single visit -- at this point they honestly feel like family. The pricing is reasonable, the location is convenient, and the customer service is what really keeps me coming back. It's hard to find people who still treat customers with genuine care and respect, but this team definitely does. Thank you all for always making my visits smooth and pleasant!

Avoid at all costs! Scheduled a passport appointment a week ahead, arrived 20 minutes early,…read morewaiting. Finally get told that they canceled all passport appointments for the next two weeks. No text, email, call, nothing. Two other people in the same boat. For something relatively time sensitive that effectively requires an appointment, how do you cancel appointments with no notice. The ONLY worker at the location, with a line out the door said someone was supposed to notify everyone, but she didn't know who. It's dirty, old, slow and the level of incompetence as there is no risk to employment is through the roof.

The customer service is normally satisfactory. The 2 complaints I have about this location are:…read more 1) There is always only 1 person servicing the 3 available windows, so if the person ahead of you has a time consuming shipment you could be stuck waiting for 20 minutes or more. 2) I have gone several times during normal business hours and the office is randomly closed for lunch. The lunch hours aren't consistent so there is a chance that if you show up between 12pm - 3pm, they could be closed. Today I went around 3:00pm and they were closed. There was not even a note on the door indicating that they would return soon. I continue to go here because its close to my house. They really need to have a backup for the attendant on duty.

Wasted my lunch break driving here to drop off prepaid packages, no drop box and entire place was…read morelocked for lunch break that isn't shown online.

Horrible service!! These people are so entitled and so rude!!!!!! I hate this place!!!read more

Possibly the worst business/service ever and if it i were able to, they would get half a star or…read morenone. They take no responsibility if they lost a package. CPB does not have control of the tracking for international packages, only USPS does. We have been waiting on a package for over 2 months now and it been "in bound customs" since the 7th of July. It is now the 18th of September. After multiple calls between USPS and CPB, both of which are not claiming responsibility for the whereabouts of the package is, we have come to the conclusion that since we have not received anything from customs saying the package is being with held, that the crappy service of USPS has lost it but won't fess up to it. Since it is an international package with insurance, we can't claim the insurance on or rather my mother in law can't claim the insurance on until USPS says they lost. It would be for the best interest of USPS to either find it or legal action will be taken on our part. It's absolutely ridiculous. We have already submitted the claim to have them search for it but yet they still insist they cannot do anything because it says it's in bound to customs. I call that a load of BS. You think maybe at some point during its processing that someone may have dropped the ball and didn't put if it was past customs. CPB has made it very clear that with the contents that were inside the box, they would not detain it, and if they did we would have gotten a letter stating so. USPS better find some way to get a hold of me or my wife to get this settled otherwise they will be settling something that doesn't have to blown out of proportion. We are taking full on lawsuit and going to the BBB.