We called Prime as we weren't sure whether our AC needed replacing or just servicing. The repairman…read morearrived right on time and was really friendly and knowledgeable. He tested our compressor and diagnosed the problem then recommended re-gassing. This was a much cheaper alternative to replacing the unit! Would definitely call them again.

Received excellent service this morning from Karl at Prime Air Group. He thoroughly cleaned my A/C…read moresystem (3 air conditioners) and they are working perfectly. I highly recommend them. Excellent pricing as well.

appliance man repaired my Miele dishwasher. they came the day after I requested service and as soon…read moreas they got the part returned to do the repair. Brian was neat and cleaned up after himself and my dishwasher is working !!

We have had a very bad experience with this company since the day we started the dehumidifier…read moreinstallation. This has been one of the worst service experiences we have had. Our point of contact, Daniel, mentioned that they prioritize customers who spend more with them. We spent over $5,000 with the company, yet we felt our concerns were not treated as a priority. Daniel was often unresponsive, and we also had issues with the technicians' work. They installed a new dehumidifier, and we paid as soon as the installation was completed. However, the unit did not work properly for the next two months. On top of that, the company was very difficult to reach and slow to respond. This situation caused us to lose business. Based on our experience, I would not recommend this company. If you do decide to use them, I strongly recommend making sure the equipment is working properly before making the final payment and do not speak with Daniel.

I will confess that I am always leery of service providers in areas that I know nothing about. My…read morewife found Ben and Brownstone Heating and AC online and we took the leap [overly dramatic]. They were on time, knowledgeable, friendly and efficient and the price was in line with what we were accoustomed to paying for similar service. Brownstone is a keeper and I added them to my contact list.

Ben did a great job with a heat pump on a new property when the developers ghosted. There was a…read moreleak in the walls in one of multiple possible lines and he clearly laid out the options, chances of finding the root cause, and cost of each approach. He was professional throughout and the work looks great, even though it ended up being far more com. I highly recommend Ben's services.

I recently had my mini-split AC units deep cleaned, and I cannot recommend this company enough…read more From start to finish, the experience was seamless and highly professional. Max was fantastic to work with from the very beginning. His communication was constant, incredibly clear, and prompt. He went above and beyond to make sure all the scheduling details were perfectly aligned and that the estimate was accurate. It's so rare to find this level of responsiveness and transparency. On the day of the service, our technician, Oleksandr, was outstanding. He was incredibly thorough with the deep cleaning and treated our home with the utmost respect. What I appreciated most was how he took the time to explain exactly what he was doing at every step of the process. His work was meticulous, and he left the space spotless. If you are looking for an HVAC company that is honest, thorough, and genuinely cares about customer service, look no further. I will absolutely be using them again!

The team at Airnizer are excellent. I recently had a mini-split unit installed in one of my rooms,…read moreand a separate cleaning effort for multiple mini-split units. They are extremely responsive through text and phone calls, providing all details and cost breakdowns so there aren't any surprises. The pricing is on par with competitors in the area. As for the work itself, the team was prompt, showing up at the earlier end of the promised time window. They were efficient with both installation and cleaning efforts. The installation went seamlessly and flawlessly. Overall, I would absolutely hire Airnizer again as they provide an excellent level of communication, responsiveness, and overall service quality.

Extremely professional, gave a thorough, fair and detailed estimate over the phone, arrived…read morepromptly and returned all calls in a timely manner. Once they arrived they explained exactly what needed to be done and gave options about how to proceed. Highest recommendation, will use again.

I highly recommend Main Duct. The service I received was very professional and well done. The two…read moreservice men were very considerate and keeping my area clean and in explaining the whole process thoroughly it was a pleasure working with them.

Seems like these folks probably do good work, and I really liked their tech who came to price the…read morejob. He was thorough and thoughtful and I was really hoping to use this company. However, it seems like they only offer "premium service". The estimate was not itemized and was way higher than other estimates, so I'll be taking my business elsewhere.

Very happy with Mr Air NYC ! My split unit air conditioner stopped working in the middle of the…read moreheat wave last week. After reaching out to Mr Air, the problem was solved quickly and efficiently. Not only was the installation great but the quality of service is too. The outdoor unit wasn't working because it needed to be cleaned - something I forgot to do last year - the unit looked fine to me but when the heat wave started, the problem worsened. The repairman arrived quickly and was very knowledgeable and honest. The units are now running perfectly and it's so cooool indoors. Five stars !

He came on a Saturday and kept in touch until he arrived. Very polite and cooperative. Made good…read moresuggestions

Jay at Pro Plumbing did a great job replacing our water heater. He was efficient, professional, and…read morecompleted the installation quickly. He was a pleasure to deal with, and I would definitely recommend him and Pro Plumbing. Price was reasonable.

Been using them for my parents house for over 10 years. They come and install the windows units…read moreevery summer season. At the end of summer I usually call them to have them remove it so I can close the window. Yet this time I was cheap and didn't call them to remove the unit. During the recent snow storm we got major drafts coming in that made it uncomfortably cold. So I called Joe and he had his guys out here in a jiffy to remove the unit. I think I'm finally gonna go w one of his custom installs for my parents house so I don't have to have them back out to remove it. Thanks Joe your team has been Epic!

Joe sent a guy out who was courteous to my tenants and saved me a lot of money in the long run…read more No, these guys are not the cheapest out there, but in my experience, they did what they said they would do, and they did it on time. Joe was a good guy to work with on the phone. He will certainly be the first one I call to service my other units.

I normally don't write reviews, but this was fantastic from top to bottom. Fast and responsive…read morecommunication, early arrival time, and quick and painless installment. I wish everyone in NYC adopted this mindset! I will most definitely be using their services again.

Yev literally saved the day! We were moving into an apartment with no a/c in the middle of an…read moreextreme heatwave. Within one day of contacting Yev, he brought a window unit and installed it! He did excellent work at a fair price.

scam, the company does not exist, they charged us money and when we wanted to pay for full service,…read morethere was no company under listed adress

Very happy with the service. Found the number on Yelp,…read morecalled, they had a guy out within an hour. He was efficient and friendly, found the problem and had our split system up and running within a few hours. Highly recommend