Very good AC installation service. Vlad is courteous, professional and very knowledgeable about the…read morebusiness and he goes out of his way to talk you through what AC installation is best fit for you. Had good pricing options that were well worth the high quality of his work. Keep Brooklyn strong and Shop Local Business.

Great service and price was well within expected range. Technician showed up on time and explained…read morethe work performed and answered all of my questions.

Alex is awesome! Professional and friendly and does an amazing job! We've used him twice already…read more First, we hired him to fix one of our condensers. Then we hired him to clean our five units. Great job! Highly recommend.

I hired HVAC Hunters for a refrigerant recharge. The technician told me, based on his professional…read moreexperience, that this recharge would get my system through the summer. I took him at his professional word and approved the work on that basis. It did not last 12 hours. The system stopped working the same day. Only afterward did I read the fine print on the invoice, which says the opposite of what I was told in person: that a recharge carries no guarantee of operation for any period of time and that the refrigerant may keep leaking. So I was sold a "summer" fix verbally, handed a disclaimer in writing, and left with a system that quit before the next morning. To make it worse, no one had the courtesy to call me and let me know the outcome of the conversation with their technician. Having managed large operations for years, I know there's a right way and a wrong way to do business: set honest expectations, stand behind what your technician promises, and communicate directly. None of that happened here. My advice, get every promise in writing before you approve any work, or better yet, call someone else.

Prime Air just installed two ductless Mitsubishi systems in our home. They were very patient with…read moreus -answered all question, debated solutions, and showed a great deal of flexibility and professionalism when installing the system. we are pleased with their work and would recommend PrimeAir to fellow Brooklynites.

I booked Prime Air to service my A/C Splits two summers ago, based on recommendation from a…read moreneighbor. Without going into embarrassing detail, it had been (ahem) quite some time since the units were serviced and were definitely experiencing a decline in the effectiveness of our air conditioners. We weren't sure if we would need new units, or some kind of repair, but booked a cleaning/service with Prime Air first. I'm so glad we did. Kiril was polite and respectful and got right down to cleaning our mucky units and compressor. What a difference! Our A/C worked like new! We kept having to turn the A.C down because it was cooling so efficiently! About a year later, Prime Air reached out to offer a discount for a one year follow-up maintenance visit and we took them up on it. It was reassuring to know that our system was still in great shape. We had another comfortable summer with an efficiently running Air conditioning system. Thanks, Prime Air!

Professional, responsive, helpful and empathetic to my situation…read more George helped us save money by pointing out there was a con edison rebate available! Due to permit issues we had for a separate matter, I had to reschedule with Mr.Air multiple times. They also had to hold 4 mini split ACs and two condensers for months because of the rescheduling. We had to change the order a few times due to changing our minds on the location of the condenser as well as electrical work needed. At no point did they complain or demand we store the equipment or move up the date. We had all of the ACs installed in one day (9am to 8pm), and they provided plastic to cover furniture. They didn't slack and didn't complain about my father hovering over them (he loves to watch contractors so he could learn; which I'm sure isn't pleasing to any contractor). Overall, the entire team at Mr. Air was fantastic to work with and so kind to us!

Seems like these folks probably do good work, and I really liked their tech who came to price the…read morejob. He was thorough and thoughtful and I was really hoping to use this company. However, it seems like they only offer "premium service". The estimate was not itemized and was way higher than other estimates, so I'll be taking my business elsewhere.

Perfect experience. Straight to business, installed 2 splits in less than 2 hours and left no mess…read morebehind. Polite, courteous. Just the perfect transaction that you'd want with a project like this. Also, very knowledgeable. They noticed an issue with the original plan, pointed out some problems with the wall and suggested a much safer alternative. So far everything is working great and my 2-story house is perfectly cool in this hot weather.

Siarhei, arrived and asked questions on my old unit, inspected connections and looked at my…read moreelectric panel. He answered all my questions on the process of replacing the unit. His crew came on time and got right to work. They installed a Mitsubishi Mini Split , informed me on any other needed adjustments They are very respectful and will answer questions. They are excellent!!

Ben solved some very thorny problems with my boiler. I have a 325 MBH Burnham 2009 steam boiler in…read moremy brownstone that was failing to start up especially after it had been down for a while. I mistakenly thought it was a worn out thermocouple and tried to replace it since I saw it done last time the problem arose. Unfortunately I was doped up on Benedryl to treat a bad head cold and caused a major short circuit of the controls while attempting the work. Having no idea of the extent of the damage and how to repair it and having bad luck with my previous contractor, I submitted inquiries to several contractor referral sites. Ben is on Yelp & Thumbtack and responded to me quickly. It was the weekend and the house was getting cold so I thought I should try him. He was very methodical and thorough in his work. It took several days while he was testing and replacing wires and testing the controls. While prepared to replace all the controls, he found that he only had to replace the 12 volt transformer and low water cutoff. He drained and cleaned out the boiler prior to installing the new cutoff. Apparently the boiler had been failing to start due to sediment from the dirty water on the water level probe of the low water cut off. He advised me how to periodically clean out the boiler to prevent the problem from recurring. Contrary advice I got from my prior company led to this problem. Unlike me he knew exactly what he was doing. His solutions followed an expert step by step diagnosis which lead to finding what needed to be replaced and not replacing more than was necessary and then checking all controls to make sure the boiler is operating properly and safely. He was also a pleasure to work with: friendly and respectful. I learned three major lessons from this experience: 1. Don't assume that the solution to a problem will be the same solution next time the same problem arises. The main original problem was not a worn out thermocouple but rather dirty water. Correlation is not causation. 2. A little bit of knowledge can be a dangerous thing and never try to do possibly hazardous work when you are not clear headed no matter how smart or brave you think you are, and 3. Always call Ben if you have another problem with the boiler even if it is just replacing a thermocouple! Thanks again Ben

I will confess that I am always leery of service providers in areas that I know nothing about. My…read morewife found Ben and Brownstone Heating and AC online and we took the leap [overly dramatic]. They were on time, knowledgeable, friendly and efficient and the price was in line with what we were accoustomed to paying for similar service. Brownstone is a keeper and I added them to my contact list.

Ice Age Mechanical just finished another installation for me. This time it was 3x 3 head units…read more It was part of the Con Ed rebate program for heat pumps. Ice Age filed the paperwork and I was approved almost immediately which reduced my cost my almost 40%. As mentioned previously, their work is impeccable. They did the job in the time they estimated. They had to work around tenants, so they needed to work smart and neatly and clean up each day. Their electrician, Carlos, routed the power with little disruption of another apartment both in time and how he ran the line. Victor does the finish work which was included in the price and I can't tell where the lines were run. I obtained three bids on this project. Ice Age was the only one that was all-inclusive so I did not need to find an electrician or someone to do the patching. I would (and did) use them again.

Ice Age did a good job with the installation of the system. While they did not properly patch…read moreanything after, and we had to pay someone to come in and fix their work, the system has worked well for 2 years. However, now two units are not functioning properly and they do not respond to messages to set up a service call. Concerned that they do not seem to stand by their work. So keep this in mind if you are looking to have a system installed!

I've been with Carmine for years and his work is by far commensurate, if not superior in value for…read morehis level of both competency and service. A true Brooklyn hero. Thanks Carmine

Carmine is absolutely fantastic. He's been servicing our boiler for the past two years. Not only…read moredoes he do incredible work, displaying his expertise in the trade, he also is patient and offers explanations to the client so that you better understand the presenting issues. He's been very responsive and has saved our butts more than once, but yesterday takes the cake. We woke up to zero heat on one of the coldest days of the year, and after contacting him, he arrived very quickly and the entire issue was resolved in under an hour. I'm making a very strong recommendation that you go with Primary Plumbing and Heating, you won't be disappointed.

We're very sorry to report that we just had a negative experience with Kevin of MacAir. Most…read morereviews here are over 2 years old. Thought a more recent review might be helpful for folks. Kevin is a nice guy, but ultimately cared about getting paid for time rather than work, if that makes sense. In short, we paid him well (more than the rate we had been quoted over the phone), but he couldn't diagnose the problem with our HVAC unit and help us. We had to hire a second HVAC contractor to get the job done, which ended up being super simple. More detail, in case it's helpful to others: Kevin spent almost 3 hours trying to figure out why our Mitsubishi mini-split wasn't listening to our Nest thermostat and turning on. Kevin charged us $325 (the $150 diagnostic visit fee we had been quoted by Lily over the phone, plus an unexpected $150 for one hour of labor time, plus tax), saying he was "90% sure" we needed to replace the control board. Kevin expressed to us that "a licensed Mitsubishi technician" would need to troubleshoot our unit with Mitsubishi on the phone to definitively determine the problem. He said the call "would take hours." Turns out the issue was super simple and would've been caught through basic troubleshooting! We had another HVAC contractor come, and in 10 minutes he discovered the issue was a dirty drain pan.

Kevin and his team from MAC AIR did an excellent job of replacing my 30-year old central air…read moresystem. They went above and beyond, tackling unexpected issues and challenging conditions with professionalism and a positive attitude. They were extremely conscientious, making sure the work was done correctly and never rushing it or cutting corners. I found them to be prompt, courteous, respectful, and willing to work within my budget. Above all, they are honest and committed to doing the right thing. I am very happy that to have selected MAC AIR to work in my house and I highly recommend them!

Very professional and job done right...would definitely recommend them. Came on time and was very…read moreknowledgeable.

Our building's basement flooded a bit during the most recent storm, and when I called Angelo he…read morehappened to be across the street from our building and he popped by. Within minutes he found an upcapped pipe that he said was the issue, noted an issue with our drains, and pointed out a couple other issues that needed to be fixed. He's SO knowledgable and great at explanations (and also saved us tons of money) - I recommend EKG completely!