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    Primary Plumbing & Heating

    4.8 (42 reviews)
    Closed 7:30 am - 6:00 pm

    Services - Primary Plumbing & Heating

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    3 More Services

    Plumbing inspection

    Water heater installation

    Water heater repair

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    Old boiler prior to replacement.

    The boiler in my home was over 40 years old and should have been replaced years ago. I pushed off replacing it as it was still working. However, with increase heating costs I wanted to replace the boiler with something that was more efficient. I called three plumbers for estimates and I went with Carmine and not the lowest bidder. Carmine was able to explain the entire installation process, any National Grid rebates that were available, and most importantly explain that the unit was not up to safety standards and with a young family it was even more important for me to change the boiler. Since the boiler was swapped (September 2017) it is substantially more efficient and the basement room where it is stored is no longer sweltering hot. You will not go wrong if you choose Carmine. He is honest and will not up-sell you things you do not need.

    Completed new boiler and hot water heater by Carmine. So neatly installed and easy to service.

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    3 months ago

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    5 months ago

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    3 years ago

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    Robert C. P.

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    4 years ago

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    8 years ago

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    4 years ago

    Carmine is the best plumber I've ever had, and he is reasonably priced. Thank you Carmine!!!!!!

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    10 years ago

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    9 years ago

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    6 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    10 years ago

    I highly recommend Carmine. He got back to me right away, worked me into his schedule and figured out and solved my boiler problem.

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    11 years ago

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    9 years ago

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    11 years ago

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    10 years ago

    A pleasure to deal with. Thank you Carmine. Fast and thorough mechanic. This company is for boiler installation and repairs only.

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    Page 1 of 2

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    Review Highlights - Primary Plumbing & Heating

    However, with increase heating costs I wanted to replace the boiler with something that was more efficient.

    Mentioned in 19 reviews

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    Brownstone Heating & Air Conditioning

    Brownstone Heating & Air Conditioning

    (19 reviews)

    Ocean Parkway, Midwood

    Ben solved some very thorny problems with my boiler. I have a 325 MBH Burnham 2009 steam boiler in…read moremy brownstone that was failing to start up especially after it had been down for a while. I mistakenly thought it was a worn out thermocouple and tried to replace it since I saw it done last time the problem arose. Unfortunately I was doped up on Benedryl to treat a bad head cold and caused a major short circuit of the controls while attempting the work. Having no idea of the extent of the damage and how to repair it and having bad luck with my previous contractor, I submitted inquiries to several contractor referral sites. Ben is on Yelp & Thumbtack and responded to me quickly. It was the weekend and the house was getting cold so I thought I should try him. He was very methodical and thorough in his work. It took several days while he was testing and replacing wires and testing the controls. While prepared to replace all the controls, he found that he only had to replace the 12 volt transformer and low water cutoff. He drained and cleaned out the boiler prior to installing the new cutoff. Apparently the boiler had been failing to start due to sediment from the dirty water on the water level probe of the low water cut off. He advised me how to periodically clean out the boiler to prevent the problem from recurring. Contrary advice I got from my prior company led to this problem. Unlike me he knew exactly what he was doing. His solutions followed an expert step by step diagnosis which lead to finding what needed to be replaced and not replacing more than was necessary and then checking all controls to make sure the boiler is operating properly and safely. He was also a pleasure to work with: friendly and respectful. I learned three major lessons from this experience: 1. Don't assume that the solution to a problem will be the same solution next time the same problem arises. The main original problem was not a worn out thermocouple but rather dirty water. Correlation is not causation. 2. A little bit of knowledge can be a dangerous thing and never try to do possibly hazardous work when you are not clear headed no matter how smart or brave you think you are, and 3. Always call Ben if you have another problem with the boiler even if it is just replacing a thermocouple! Thanks again Ben

    I will confess that I am always leery of service providers in areas that I know nothing about. My…read morewife found Ben and Brownstone Heating and AC online and we took the leap [overly dramatic]. They were on time, knowledgeable, friendly and efficient and the price was in line with what we were accoustomed to paying for similar service. Brownstone is a keeper and I added them to my contact list.

    Primary Plumbing & Heating - plumbing - Updated May 2026

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