Ruh-rohhhh.The motor on our air handler died in August. It was only a 89 degree day, and a super…read morehot week. We come to find out the system is around 35 years old. It's old enough to have a family, a career, a mortgage... Uhh. Time for a replacement. After speaking to 7 companies and getting 3 quotes, I landed on Nick's company. Almost immediately after reaching out, he was asking questions, requesting pictures, and really trying to get an idea of my space. He was kind, thoughtful, and extremely communicative. Unlike one company I dealt with, he was also open to giving me multiple options. There were no pushy sales tactics. He definitely isn't a salesman, he's an installer. Replacing your entire HVAC system is not cheap, and honestly, it is intimidating if you don't know a darn thing about SEER ratings and tonnage. I can research just about anything, so I really appreciated being given the information and having the opportunity to take it back and analyze it for myself and compare. The entire install went great, the team was courteous, respectful and seem to work well with Nick! They were joking around like old friends while working their tails off getting the install done. FYI he is not located on long Island any more, but that doesn't stop him from providing excellent service. He is on the island all the time. We're extremely happy with everything so far and we couldn't have picked a nicer person to do it with. Ps: if you need further proof that he's an all around great guy, he loves animals, too!!

Absolutely amazing overall! My AC stopped working, and instead of immediately trying to charge me…read morefor a service call, Nick took the time to troubleshoot the issue with me over the phone. He figured out exactly what was wrong, told me which motor to purchase, replace the capacitor and patiently explained how to replace both and get everything working again all without ever having to come to my house. He was extremely knowledgeable, honest, patient, and genuinely cared about helping me. It's rare to find someone who provides this level of customer service and doesn't try to take advantage of you. I highly recommend him to anyone who needs AC repair. Nick definitely knows his stuff and will be the first person I call for any future HVAC issues or new purchases!

My heating stopped working right before the 20" snowstorm. David came to my home three times and…read morespent a total of six hours troubleshooting. He finally solved the issue -- a problem so rare that even my HVAC‑specialist friend couldn't diagnose it. I'm truly grateful for the outstanding work David did. He was a real life‑saver. And just a note: if he doesn't pick up your call right away, don't worry. It simply means he's busy, and you can trust that he will always keep his promises, fix the problem, and make sure your home stays warm and comfortable.

David came today to service my central ac unit. Just a great guy so happy that I found him. He's…read morefirst class a gentleman And he is highly skilled.

I had a project and used Ralph's services again this year. He did an amazing job cleaning the…read moreducts again. They needed a touch up. He also installed our new stove vent and faucet in the kitchen. Ralph is kind and professional and will get the job done. Thanks again Ralph!

Ralph from Dirty Ducts is a true professional! I was looking for someone to clean out my ducts and…read moreafter contacting a few other companies who gave me quotes that were through the roof Ralph came back moderately priced. Rarely do you see an owner of a company do his own work. Ralph and his assistant did the entire job in a few hours and I couldn't be happier. He also pointed out some other issues which need to be addressed. I will be using him again as his work was impeccable.

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

I received a quote the next day. But when I tried to book an appointment. I received no response. I…read morecalled the office and left a message. I emailed them and left a text message and still no response. So I hired another company

We had a small addition put on our home and had Joe come in to let us know the best way to cool…read morethis area. He recommended we replace our handler and condenser with a larger unit to compensate for the extra room, plus our equipment was nearing the end of it's life cycle age wise. It just constantly felt like it was running to make the house cold. He also added a supply and return in the small addition. We had the system put in during October 2022. Joe and his team are always extremely knowledgeable and a really nice group of people. Joe has an after hours messaging center which is 24 hours, and his team is always well equipped. Joe himself even came out a couple of times to help us with things. We are very pleased with the work and promptness that Joe and his team provide. A very stand up guy who stands behind his work, and has excellent employees! Highly recommended!

Requested an estimate to install two ceiling fans. Note that wiring has already been prerun for…read moreboth. First estimate was for a standard height ceiling, $488. Second estimate for a 14ft ceiling was ~$1,300. By comparison, Lowe's charges 180 for a standard install. When I made the appointment I was clear about the height of the ceiling and they insisted on having the parts available to install same day. When the technician arrived he said he needs another person due to the height and would need to reschedule. Frustrating as I stayed home for this appointment. Also, technician was about 1.5 hrs late (original window was 8 am to 1 pm, showed up at 230 ish). Instead of apologizing he said they're just too busy. Called Mister Sparky who I've used before and got a significantly more reasonable quote that also comes with a warranty on the work. Needless to say I didn't move forward as I thought the pricing was way out of scope. I'm sure they probably do good work but based on my experience I wouldn't recommend. Looking at the other reviews I think I dodged one here.

The "three-ring" targeted scam is a sophisticated fraud pipeline active across Long Island where…read morecorrupt plumbers, predatory mold remediators, and crooked contractors collude to systematically drain a homeowner's finances and insurance payouts. By passing the victim from one trade to another, they artificially manufacture an emergency that escalates a minor issue into a five- or six-figure disaster. They are part of this ring and target elderly disabled people as well. Beware and stay away from hiring this company.

We needed to replace our mini split air conditioner on our first floor. Milton came and gave us an…read moreestimate. We signed with them and couldn't have been happier. They stood behind their product and their work. Everyone was super neat and the job got done in a timely manner. This is a truly dedicated company, and I would use them again in a heartbeat.

COOL BROS CORP was awesome. Our very old central air went down and within a week we had a new…read moresystem installed and a fantastic price. Much lower than most quotes I received last year when I was looking to upgrade. The crew was professional and we didn't notice they were here most of the time

This company installed our air conditioning system, so when it stopped working, we naturally called…read morethem for help. Unfortunately, the customer service we received was incredibly disappointing. The representative I spoke with stated that she was the owner, yet she was rude, dismissive, and unprofessional throughout the conversation. When I pointed out that she was being rude, rather than trying to resolve the issue or offer assistance, she hung up on me. When your air conditioning is down, especially during the summer, you expect the company that installed your system to stand behind their work and treat customers with respect. Instead, we were met with hostility and a complete lack of professionalism. If the person representing the company--and identifying herself as the owner--treats customers this way, it says a lot about how the business operates. Hanging up on a customer is unacceptable. Based on this experience, I cannot recommend this company and will be taking my business elsewhere. Since we were unable to get help from the company that installed our system, we were forced to pay another HVAC company to assess the issue. Their technician found melted, burnt electrical wiring in the system and due to the high heat the screw welded to the metal. We are fortunate our house did not burn down.

Today we had a new central AC unit put in. This is not the task anyone wants to do during a HOT…read moresummer, and let's be honest, it's not an inexpensive purchase. HOWEVER, everyone at Absolute Air was a complete pleasure to deal with. I was able to finance the unit, which made the cost manageable. The installation technicians and electrician were all so courteous and hard working, despite the sweltering temperature in the attic. They problem solved and did not leave our home until everything was up and running smoothly! The unit is name brand (Rheem) and high quality. I knew our old unit was on its last legs and was dreading the replacement but with Absolute Air and Power, the whole process was a pleasure. I want to specifically shout out Jennifer Thompson in the office, Dan Martin, and Wade Martin along with Tom, whose last name I did not get. Highly recommend them for their professionalism and work ethic!

My central AC unit failed on me about a week ago. After looking around and having my appointments…read morerescheduled MORE THAN ONCE on the DAY OF THE APPOINTMENT by other businesses, I found AC Masters. They were quick to respond and were able to come in on the same day I requested repair service. Ricardo, the technician who came, was able to make time to arrive and fix my AC. He was even kind enough to explain what was going on, what the issue was, and what he was doing. All in all, I definitely recommend this place and Ricardo.

4 phone calls with no return over several weeks. Was told "high call volume". They are in a hurry…read moreto do expensive installs but not perform warrantied service calls. Buyer beware.

Spoke to him two times, he was very professional and knowledgeable. something came up on my side i…read moredidnt get to call him but i plan on doing so based on my experience so far. i would recommend this person.

We've worked with George off and on over the past three years and he has consistently been…read morereliable, hard working and knowledgeable. He does quality work and is thoughtful about how he approaches different situations and problems. He recently went above and beyond, taking the time to secure one of the last of a discontinued HVAC unit that we needed as a replacement. This saved us thousands of dollars and undoubtedly took him a significant amount of time and effort. I'm confident in his work and wholeheartedly recommend him.