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    Cool Bros

    5.0 (4 reviews)
    Closed • 8:00 am - 5:00 pm

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    21 days ago

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    7 years ago

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    8 years ago

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    Optimum Mechanical of NY - LG installation

    Optimum Mechanical of NY

    (59 reviews)

    Ruh-rohhhh.The motor on our air handler died in August. It was only a 89 degree day, and a super…read morehot week. We come to find out the system is around 35 years old. It's old enough to have a family, a career, a mortgage... Uhh. Time for a replacement. After speaking to 7 companies and getting 3 quotes, I landed on Nick's company. Almost immediately after reaching out, he was asking questions, requesting pictures, and really trying to get an idea of my space. He was kind, thoughtful, and extremely communicative. Unlike one company I dealt with, he was also open to giving me multiple options. There were no pushy sales tactics. He definitely isn't a salesman, he's an installer. Replacing your entire HVAC system is not cheap, and honestly, it is intimidating if you don't know a darn thing about SEER ratings and tonnage. I can research just about anything, so I really appreciated being given the information and having the opportunity to take it back and analyze it for myself and compare. The entire install went great, the team was courteous, respectful and seem to work well with Nick! They were joking around like old friends while working their tails off getting the install done. FYI he is not located on long Island any more, but that doesn't stop him from providing excellent service. He is on the island all the time. We're extremely happy with everything so far and we couldn't have picked a nicer person to do it with. Ps: if you need further proof that he's an all around great guy, he loves animals, too!!

    Absolutely amazing overall! My AC stopped working, and instead of immediately trying to charge me…read morefor a service call, Nick took the time to troubleshoot the issue with me over the phone. He figured out exactly what was wrong, told me which motor to purchase, replace the capacitor and patiently explained how to replace both and get everything working again all without ever having to come to my house. He was extremely knowledgeable, honest, patient, and genuinely cared about helping me. It's rare to find someone who provides this level of customer service and doesn't try to take advantage of you. I highly recommend him to anyone who needs AC repair. Nick definitely knows his stuff and will be the first person I call for any future HVAC issues or new purchases!

    Carefree Air Conditioning & Heating - The Carefree Maintenance Van

    Carefree Air Conditioning & Heating

    (34 reviews)

    Seems like a lot of people came here to complain... we've used them twice in the past 2 years, and…read moreboth experiences were incredibly positive. The staff is great. Technicians are very knowledgeable and strive to make sure the job is done right. They also were honorable, which is not something you normally see from contractors in this industry. They made sure we were only paying for what we needed and were proactive about it. This should (hopefully) be the last time we need to install mini splits for quite some time... or ever... but if our needs change I'll definitely be giving these guys a call first.

    Here is why you should NOR\t contact this company here is my latest attempt to deal with them…read more ______________ Carefree Air Team, I am escalating this matter once again due to your continued lack of response and the unresolved issues with the TCL Advantage 3-ton heat pump and air handler installed at my home on May 1, 2026. In addition to the system never functioning properly and the heat pump/heating mode remaining completely inoperable, I must emphasize that your company has not provided an invoice for the installation, despite multiple requests. This is a basic requirement for any contracted work and is necessary for my records, warranty, and any future service needs. To date, I have received no written response to my emails sent on May 26 and May 29. TCL has also been unable to proceed with troubleshooting under Ticket #US05202629347 because you have not contacted them as required. The Town of Malverne has confirmed that your HVAC permit application was not processed due to missing documentation, yet the installation was completed without an approved permit. At this point, I am requesting immediate action. Within three (3) business days, I expect a written response confirming: When you will provide the missing installation invoice; A scheduled date for TCL-directed troubleshooting at my home; or A complete repair or replacement plan to restore full system functionality. If I do not receive a response within this timeframe, I will proceed with my formal complaint to Nassau County Consumer Affairs and pursue all available remedies. I expect your prompt attention to this matter.

    A-All Plumbing, Heating and Air Conditioning - We offer full bathroom remodeling services.

    A-All Plumbing, Heating and Air Conditioning

    (23 reviews)

    My gas furnace was working intermittently. Robert came to diagnose the problem. He was unable to…read moredetermine the cause, but explained that I needed a new inducer motor. He quoted a price of $1700 to replace it and also suggested that I may want to replace the entire furnace instead, for $9000+. In fact, another HVAC company came and found that there was water in the inducer motor. He blew out the pipes leading to it and emptied the water out of the inducer motor. No need to replace the inducer motor and certainly no need to replace entire furnace. Tom either did not know what he was doing or was not honest about the problem. Please beware!

    STAY FAR AWAY FROM THIS COMPANY!!…read more I am a small business owner who works with oils and Shea Butters, so having good air conditioning to keep them from melting is super important. Last year we went by the reviews we had read, which seemed good, and hired A All to fix our commercial AC. Tyler told me that the internal blower motor had broken and it cost $1800 to fix. It was a 98-degree week so I said yes, and had it fixed. The reason I bring this up now is that I think I was ripped off last year. This is why I believe this to be true: Our AC relay was tripped because the fire marshall was here at our building, which is commercial and residential, and had to shut things off before his tests. I called A All and they said it could only be fixed manually so they came, spent 5 minutes, and charged me $398. That was 2 weeks ago. Bad enough. The next day the AC went off again, and when A All came back, they said that the relay switch was burning out, and although they bypassed it we needed a new one and they would order it. Then this past Saturday the AC would not kick on for 2 hours and we had a call in. It went back on so we cancelled the call. Then Monday AM, there was no air conditioning. I put a call in and 4 hours later no one had shown up yet. I called back and I was told that one of the vans had broken and the other guy had an emergency so the tech was going to come on Tues morning. Seriously, we felt like we were shoved to the side. Robert shows up on Tues. morning and tells us that the AC compressor is shot and we need a new one. We didn't even ask if we still needed a new switch. We told them to get us an estimate. We had not heard a word by Wednesday afternoon which I found strange. Meanwhile, we called 2 other HVAC companies to come give estimates for a Last year we went by the reviews we had read, which seemed good, and hired A All to fix our commercial AC. Tyler told me that the internal blower motor had broken and it cost $1800 to fix. It was a 98-degree week so I said yes, and had it fixed. The reason I bring this up now is that I think I was ripped off last year. This is why I believe this to be true: Our AC relay was tripped because the fire marshall was here at our building, which is commercial and residential, and had to shut things off before his tests. I called A All and they said it could only be fixed manually so they came, spent 5 minutes, and charged me $398. That was 2 weeks ago. Bad enough. The next day the AC went off again, and when A All came back, they said that the relay switch was burning out, and although they bypassed it we needed a new one and they would order it. Then this past Saturday the AC would not kick on for 2 hours and we had a call in. It went back on so we cancelled the call. Then Monday AM, there was no air conditioning. I put a call in and 4 hours later no one had shown up yet. I called back and I was told that one of the vans had broken and the other guy had an emergency so the tech was going to come on Tues morning. Seriously, we felt like we were shoved to the side. Robert shows up on Tues. morning and tells us that the AC compressor is shot and we need a new one. We didn't even ask if we still needed a new switch. We told them to get us an estimate. We had not heard a word by Wednesday afternoon which I found strange. Meanwhile, we called 2 other HVAC companies to come give estimates for a new compressor. I figured it would be thousands so I had to get more than one. When the first company told me that I did not need a new compressor, I was shocked and thought that maybe he didn't catch the problem. So I let the other company show up as well. He confirmed what the other guy said, but went further to tell us that the unit looked sabotaged. That was his word, not ours. The air filters had been removed and the strapping on the installation had been removed so that the piece would be sucked up against the unit and most likely burn the entire thing out. We were livid needless to say. He then told us that it is unfortunately a common thing, especially when it involves a commercial unit where the tenant (me) most likely is not going up on the roof to inspect. He fixed what had been broken and charged me $369.33! Before I let A All know what I had been told, let alone that it had been fixed, I called to get the estimated price for the new unit. I had to wait an hour and that I would get a callback with the price. No call. So I called back and waited to speak with Tyler. Neither he nor Robert would get on the phone after the assistant told me the price. She said it was going to be $4800 for a new compressor, labor, and installation. So knowing that the compressor is perfectly fine as per 2 other HVAC companies, I now believe they were going to take my money and not even replace the "broken" one. They would have just restrapped, refiltered, and rewired like the other guy and pretended they did a whole new one. STAY AWAY FROM THIS RIPOFF!!

    Cool Bros - hvac - Updated September 2026

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