Rod menphis was the best worker at the store, when other employees was acting rude he went out his way to do us great service. I will return just because Rod was a great employee. read more

The main reason we go to wingstop is the fabulous service. We are treated special and with such kindness every time we go!! Wings are hot, full of flavor, and vibes are real. Amen sista. Jakenna L read more

If I could give a negative number I would. Made an online order at 8:38 am for a 6:45pm pickup. Arrived at 6:40 to be told it would be a hour and a half. Maybe a refund tomorrow. Owner contact "we don't know he doesn't live here". "The system is the problem". I will make sure to spread the news wide and far not to patronize Wingstop. If I can get on the local news I will. Worst experience I've ever had anywhere. read more

Whoever is dogging this place and (not) giving 4 or 5 stars.....is nuts. Maybe not the biggest wings, but they have all the taste. And their dressings are made in house....and it shows. Their dressings aren't that junkie food service type dressings.....Wingstops are far and away better. The fries....pretty top notch fries. read more

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First I'll say I don't eat at fast food places, so this comes as no real surprise. The service was dismal, she acted like she'd rather have a root canal. I tried to order plain "naked" wings, well done. What I got, I have no idea. They were inedible. They were smothered in some kind of sauce and had been rubbed with something with sticks and leaves, near as I could tell. Will never make this mistake again! read more

This Wing stop is terrible ordered from door dash $50 order. They did not give the dasher the whole order forgot a bad and the drinks. When I asked them about it they said they would not remake the food so it would be fresh because it is too big of an order to replace. It was their mistake. Door dash had to pay for it to be resent and the second time all the dressing were spilled all over the bottom of the bag. The food was not fresh all they did was uses the same food from the previous order read more

Did I hear someone say GET THE BEST WINGS here? Agree! The flavors are the best in town. We've tried many other locations and by far we get better food and friendly service with Kathleen behind the counter. She's personable, cares about the customers, and pays great attention to details that matter. Thank you for the taking the time to get our orders placed timely and accurately. Let the cashier, Kathleen, know that we appreciate her going the extra mile. Especially when she allowed us to sample flavors we had never tried. It's amazing how one person can shift the entire mood with just a simple smile. Battlefield and Campbell location is a must. Don't wait. Donald Lee Cowboy of the south read more

If I could give 0 stars, I would. Today I was at wingstop waiting for my order and every worker was sitting on their phone. Absolutely no one was paying attention to what they were doing. There was a girl sitting on the floor on her phone, and the manager was on his phone as well. The only one doing their job was the Asian one. Props to Vietcong! Besides him, no one was doing what they were supposed to. Horrible service. read more

Wingstop - Everyone on their phone - Chicken Wings Near Me - Springfield, Missouri

Well I'm not impressed... I ordered a variety of flavors of the 2o boneless wings and 2o regular wings for delivery and it all arrived cold, not even Luke warm. The only satisfactory Items on my 50$ dollar order was the Celery and Carrots. Last I checked, Buffalo wings are supposed to be hot or at least warm. I think that I'm sticking with Buffalo Wild Wings next time at least they deliver hot food when you order hot food. read more

Absolutely HORRIBLE SERVICE!!! Every time since COVID it has sucked! I walked in at 10:59 am, ordered and paid for my order to pick up at 3:00. I was told that was NO PROBLEm, well, it is now 3:30, I've been standing her since 2:50 and still no food!!! I am sure it will be cold and I'll be lucky if it's right. I'll update when I get it and get it home. The kids working here are find and really don't care! I will NEVER BE BACK AND EILL MAKE IT A POINT TO DISUDE EVERYONE I TALK TO TO AVOID WING-STOP ON BATTLEFIELD RD LIKE THE PLAGUE!!! This is the WORST SERVICE I have a had in many years!!! Finally got 3:00 pickup order at 3:38 and not even an "I'm sorry!" Do now, the game started, I have a 15 min drive home do the point of my driving over this morning 4+ hrs early and ordering was a waste of time. If you want wings go yo coyotes, wings etc, hell even Buffalo Wild Wings! Wing Stop USED TK BE GREAT, today, ABSOLUTELY AWEFUL read more

Food was OMG! Hot, crispy chicken. The fries were perfectly seasoned. The service was fast and efficient. The guy that took our order, Samuel, was so sweet! He was very nice, and told us what good deals were! He was very kind, and I would definitely come here again! read more

Wingstop - Chicken Wings Near Me - Springfield, Missouri

Awful service; I went there 3 times; each time it took 45 minutes + just to get my 8 piece wing order

The food is good exactly what I wanted! Everything was warm and fresh. I got my food pretty quick too, would order again. read more

Wingstop - 8 pc Wing Combo Lemon pepper/Garlic parm - Chicken Wings Near Me - Springfield, Missouri

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The food was good, the service excellent , Miss Kathy was delightful , the Whole crew seemed to care about their jobs. It's good to see this in the food business . kudos to the cooks , perfect . read more

Lemon pepper 20 pc all flats. ate every one of them after a gym sesh and fire all the way through‍ good service, ambiance could use a little help, especially the napkin situation inside the place but decent food read more

Ordered online and was given an hour wait, got to the restaurant at time of pickup and was told it would be another 30 minutes. Waiting 1.5 hours for wings is ridiculous. read more

Whenever I actually get my food, it's good. But the other day I was waiting over an hour for my order when my app said it would be a 20 minute wait, and whenever I went to check on the food, they 'lost my order' and told me it would be another 90 minute wait to remake it all. Highly disappointed in this location. read more

There was this young woman named Addison that was going above and beyond in noticeably stressful conditions. I couldn't reach the trash can and she literally took the trash from my hands. read more

We The laced an order and 16 of the wings were missing when it got delivered. The driver said she delivered all that she had. When we called and talked to manager he basically called us a liar and said he watched it get bagged. We named off everything we got and he says d we could come pick it up or get a refund and then he hung up. We called back and he said it would be 3-5 business days before we knew how much we would get back. This is horrible customer service and he manager was very unprofessional. read more

The food has always been good and have been here a ton of times. But we had to wait over an hour just to get our order. read more

Wingstop - All the people waiting. - Chicken Wings Near Me - Springfield, Missouri

We ordered on-line for pickup. Wings were not clean. There were several feathers on all 30 bone-in wings we purchased. We attempted to pluck them off, but they were glued on the wings because of the mango habenero sauce. And, we shouldn't have to remove feathers. Yuck! It really was disgusting and a waste of over $45.00. Along with this, we ordered carrot sticks only because I am allergic to celery. We were given carrots and celery which had to be disposed of as well. We have ordered here for years, but never again! read more

Wingstop - Chicken Wings Near Me - Springfield, Missouri

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ID TEAR UP THAT 8 piece combo any day i'm honestly dreaming about it right now i love you wing stopppppppppppppppppppppp always take forever great fries read more

We paid $1 per piece for these insanely tiny wings. Delivery, so we feel we got hosed. Add in 25% cooked until chewy, and we got hosed. Such poor quality we didn't eat half of it. $60 kick in the pants is a kinda harsh. Called manager to complain, and his excuse was that supplier sent small wings. He just sells what shows up. He knows it's not the size we should expect. WTH? He knows he's serving half the chicken for the same price ... taking advantage of customers. Unbelievable. His offer was a credit on next visit. No apology or indication it's going to change. Made it clear there is zero chance I would trust him enough to order from his store again. Ripping off the public intentionally and unapologetically. read more

Wingstop - We paid $1 per piece for insanely tiny wings. Delivery, so we feel we got hosed. 25% cooked until chewy; this was horrible. - Chicken Wings Near Me - Springfield, Missouri

They offer a good product, but this location cannot manage their orders and constantly allow themselves to get so far behind that they can't service the orders they take in. We waited over an hour to get 20 wings. Other wing places do not seem to have the struggles that this location has. I expected them to be slow, because they are always slow, but tonight was the worst I have ever seen it. Buffalo Wild Wings in just a 1/2 mile down the road.....and yes they can get the food out in half of the time that it takes wingstop. read more

Cold food after waiting an extra thirty minutes on a Tuesday for our order. So total wait time was over an hour. I asked the manager why the delay and he just scoffed and basically shoved my paper bag of food at me. Won't be back. read more

Service is terrible. Was told 20 minute wait and been waiting an hour . This is not the first time this has happened. They aren't even busy. Don't go if you need your wings in a timely manner. Worst service ever. read more

Place was nasty the lady had food all over her arms like she just got done eating then there was trash and food all over the floor and tables this place makes me sick and after all that there was no one to help us for the first 20 minutes we had to wait to get service drek drek the need to clean all there bugs up before serving food we'll be calling health department read more

I love it man it's always hitting hard . The mild plus the buttery parm and some fresh fries and a nice sweet tea

Probably the worst wing stop I've been to. The customer service is the absolute worst. I seriously don't know if you have to be a complete d*ck bag to work there but apparently you do. They screwed up every single one of our orders. There were pieces missing from every single one. I don't know if they can't count or they got so hungry to feed their bad attitudes they ate it themselves. But when addressed about their incompetence they acted like it was our fault they suck at their job. Fire them all do not go here because you will also wait an hour for the most basic order. read more

Well, the buttered roll was good! Thigh Bites, not so much! After getting through all the hardened breading, the taste was not pleasant at all. Not even the bleu cheese could help it, seriously. I'm grateful I ordered regular wings at least. I'm not sure how long Wingstop took to develop the new product, but to me, epic fail folks, save your money read more

I am a Wing Stop loyalist, but this is my last visit to this location. Ordered medium combo, well done, all flats, half garlic Parmesan, half Louisiana rub. This is pretty much my standard order. Wings were not well done. Freezer burned. Barely seasoned. This is NOT indicative of any other Wing Stop I go to, but I've been here 3 times in as many years, and it's never up to par. Disappointing. I'm going back to Coyote Adobe for my Springfield chicken wing fix. read more

Wingstop - Not well done, and very little Louisiana rub. - Chicken Wings Near Me - Springfield, Missouri

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This was interesting to say the least. First time in a wingstop and the employees didn't seem extremely excited to see me. I was in town for a track meet so I decided to purchase the garlic parmesian chicken wings and a lemonade. A male member from my friend group forced me to try the atomic wings which measured over 1,000,000 schoviles and were hotter than the surface of Venus. I hesitantly placed the atomic wings on my tongue. My body immediately melted into a puddle on the ground or at least that's what it felt like. As time went on I felt my tongue shrink into a shriveled little object. My throat closed up and my teeth exploded into a million pieces. I drank over a gallon of lemonade to try to relieve my extreme anguish and that caused my stomach to hurt very much. Later that night while me and my 4 male friends settled into the hotel, I burst open and began vomiting in the lobby trash can. This was extremely embarrassing and I feared being harassed by my friends because of this. As it turned out they had been affected by the atomic wings as well. We all formed a line outside the bathroom and one by one we transformed into human fire hydrants and exploded out of both sides. Needless to say my stomach was in disarray after this. I do kind of want to come back to see if this happens again. read more

I have always enjoyed Wingstop throughout the years, but they have gone downhill drastically from when they first came to Springfield. Me and my husband like our wings extra crispy. It doesn't matter how many times we ask for it, it never happens. I even went to the extreme of extra, extra, extra crispy and still not crispy. Their fries are what they are really known for and those have gotten so bad I won't even order them anymore. Truly sad, because it used to be a fabulous place to eat, and the customer service was great as well. Need to improve their wait times. I cannot tell you how many times on pick up orders I've had to wait an hour past the time they told me. read more

How tf you gonna forget two ranches. Good wings tho. Can't have wings without ranch tho

The lady and I were craving some wings so we stopped in for dinner. We both had the 8 traditional combo. She had the Teriyaki, BBQ, and fries seasoned with the house fry sprinkle. I had the Smoke 9 limited time flavor, Hawaiian and fries seasoned with Parisian cheese. She liked both the Teriyaki and BBQ. My Smoke 9 really just tasted like Season Salt but I didn't mind that. Hawaiian were sweet and sticky. My fries were really bland though. They could have used a dash of salt. The cheese on them reminded me of parm from the green plastic shaker. I guess its a good option if you are worried about all the salt you are going to get eating wings. But then again its wings. The Good Hawaiian, BBQ, Teriyaki, flavors didn't disappoint. 8 Wings, ton of fries and a drink for a good price. The Bad Smoke 9 were not really smokey at all. Parm fries were needing some salt or something to take them out of the bland zone. The Ugly Nothing made this list. A-OK. read more

If you're craving wings this is the place to go. They have an abundance of flavors and seasonings. I had the garlic parm and mild wings.

Always order well done. These were not. Also celery is complementary at most wing places but wing stop charges. So I paid for and was charged for celery and received none. I wish you could tip after delivery because mine would not have been near as generous. read more

Rude and unhelpful. Lots of problems taking our order with no apologies. No smiles or thank you. The Hawaiian wings were gross and when we complained, they handed them right back to us and told us that's what they're supposed to taste like. Fries lacked seasoning. Won't ever be back. read more

I love Wingstop! My family and I eat there almost daily! Great food, great atmosphere, great people!

Great wings, didn't take long at all, very crunchy breading! The only missing star here is because the original hot isn't hot at all and was anticipating some heat. Otherwise, helpful staff and clean and covid proof here! Will definitely be back when on a work visit! read more