Honest, knowledgeable and intelligent. Great organization they gave me wise advice and made the…read morerepair work easy. Will use them again!

I was in contact with Travis 12 days ago and provided him with details, photos, etc. for water…read moreheater replacement. I am still awaiting estimate(s) I have decided to go with another plumber.

Update 6-3-2025. Just hired these folks again to take care…read moreof an urgent and difficult issue. They sent out Kyle and Tyler. These guys are true professionals. Diligent, thoughtful, good communicators (they listen), polite, and very "likeable." Kyle and Tyler worked like surgeons: precise and clean. They also gave good advice. These are the guys you want working in your home! From 2024: Safe Electric & Plumbing is the only firm you should hire. These people are not only diligent experts who are highly responsive, they are also decent and kind people. We had them work in our home several times - and its always the same: Wonderful. They diagnose the problems with the disciplined approach of scientists. They communicate clearly, are polite and extremely pleasant - but most of all, they are the absolute best. If you hire any other company besides Safe Electric & Plumbing, you have made a mistake.

I reached out because our hot water heater was not working after the breaker tripped multiple…read moretimes. The technician arrived, and my husband showed him our laundry room with our water heater and electric panel and explained what was happening and concern about a sizzle sound after the breaker tripped most recently. The technician did not inspect the water heater, only glancing over and saying it "looks new." He went over to the electric panel and began confirming our fears that what my husband described was a safety concern. He went outside for approximately 5 minutes to look at our outside electric box. He suggested we get it fixed because it's not flush against the house but focused on claims that it would be best to replace our electric panel because it is worn out and a fire hazard. He claimed the reason it was a fire hazard was due to breakers that had been replaced. He repeatedly expressed concerns for our safety and continued to look over at the breakers and claimed he could tell they would fail soon. In under 30 minutes he gave my husband an estimate with options for replacing the main panel for approximately $5,000 or approximately $7,000 to replace the entire electrical panel. My husband and I talked and agreed since the technician was so adamant our existing panel was a fire hazard and claimed we are in danger, we agreed to the full panel replacement. I was handed a tablet to complete a financing application. Nothing about the financing was explained and I had no idea if it's a loan or line of credit. I do know I would be paying for 7 years at 13% interest. While I was completing the financing process, the technician was extremely talkative and joked with my husband about sports. He scheduled an appointment for the following week. He again claimed our existing panel was a fire hazard and that he was glad he was going to help keep us safe by replacing it. After he left, I had a bad feeling. He never said anything about the water heater, which was the whole reason for the visit. Combined with the short inspection, never explaining what made him decide the breaker box was dangerous, the high cost estimate, the invoice that doesn't include a breakdown of material vs labor, or any description of the work to be done, and the incessant overly friendly talking. It began to hit me how many hard sell tactics were used during the short visit. I decided to talk to a family member who said I should get a second opinion and that there's no way any of what the technician said was true. He suggested an electrician who came out the next morning. The electrician quickly found the real issue, which was a loose screw! He told us that nothing was wrong with our electrical panel and that he turned his screw driver 5 times before he could hear the hot water heater come back on. He did not charge us for the visit. He also informed us that Safe Electric and Plumbing has a reputation for unnecessary overly expensive work. I called to cancel with Safe and received unclear answers from their both their AI and weekend answering service about the status of the loan through their lender. I was eventually told to call the finance department next week. I also went back and looked more closely at their reviews and was horrified to see how many of both the positive and negative reviews described similar experiences. This includes many of the positive reviews reporting "electric panel replacement or upgrade" after hiring this company for unrelated work and the negative reviews who also experienced hard sell scare tactics. I'm feeling upset and manipulated. We came so close to paying over $7,000 plus 13% interest for 7 years for a loose screw. After several calls, I did at least get confirmation that the loan would not move forward without any work being done. I cannot adequately put into words how sickened I am by the realization that this business we trusted to come into our home engages in tactics to take advantage of unsuspecting customers. Please beware.

Called first thing in the morning and I had Mike Y show up before noon. Mike fixed our inside unit…read morein less than ideal conditions. Had a good attitude, answered my questions, provided estimates for potential service work in the future, even voiced concerns for future issues that our unit from '09 is likely to face. He also managed to crack a few jokes while he was at it. No complaints. Will definitely keep them at the top of the list for when future issues arise.

I paid Comfort Crew $4,200 upfront to install 3 AC units. They installed one unit and provided…read moreexcuses for delays for 3 weeks. After initial excuses, the owner, Tim Smith, said the installation would be done by September 18. When I called him on September 23, he gave me "his word" it would be done by September 25. They missed that deadline too. Since that September 23 call, I've received no update and have been unable to get a response for nearly a month and multiple calls. As of October 16, they still have my deposit and two units have not been installed. Taking half the payment, missing repeated commitments, and then going silent is unacceptable. This company is a scam and the owner is not trustworthy.

I noticed my twenty-four-old hot water was leaking, needed to be replaced quickly…read more So I first visited two big box home improvement stores. Thought one estimate seemed high, while other one didn't even offer in-store installation. Then went on Yelp to gather more information. Noticed that Only Water Heaters had only positive reviews. So I contacted business on Saturday, spoke with Tim. He was professional, knowledgeable, patient and had excellent customer service skills. On Sunday, texted Tim to find out more information about Rheem models. He provided all the information requested, was scheduled for that Wednesday. The installation went smoothly. Jim was on time, knowledgeable, helpful and even removed an anode rod just installed. Highly recommend Only Water Heaters

Installed our water heater 4/21 same day. Did a great job. Pilot light kept going out so we asked…read morethem to come out to service and they were out the next day and were able to fix it that same day. These guys provide great service and are absolute pros. Thank you Tim and Pat

I found XCEL through I project I created on Yelp for help with my garbage disposal which had…read morestopped working. I chose them because he answered promptly and gave me a quote for the project before asking me my address. He also did not spam me with calls and texts like some of the others did. When he came by my place, Jacob was kind and professional. He identified the problem quickly and made a plan to replace the disposal. I also had him look at the seal on another sink which was not what I called him out for. He did so willingly and was able to complete the repair. He charged an extremely reasonable price for both jobs and I didn't feel like I was being taken advantage of. It has been a few weeks and the sink and disposal are better than ever. Definitely recommend and would call him out again in the future.

I agree with all of the positive reviewers. Jacob is reliable, a hard worker, and very reasonable…read morewith his charges. He is very customer service oriented and honest in his work. I highly recommend Jacob for your plumbing needs. He is very considerate with charging someone for his expertise, and also is a very nice guy. His work for us included replacing a toilet, ring, etc. as the toilet was leaking due to a blockage in the pipe. He had to use an auger and then as the blockage was deeper in the pipe, he had another machine he used. He did extra work, but only charged the price he quoted.

I recently had the pleasure of working with Water Heaters Plus to install a new hot water tank and…read moreI couldn't be more satisfied with the entire process. From start to finish, the process was seamless, efficient, and the best part is they have baseline prices on their website so I knew what to expect the price to be. The process couldn't have been easier. Working with Jason on selecting a unit and getting the job scheduled was a breeze and the technician, Jeff, did a fantasti job installing the hot water tank and explaining the features of the unit. Thanks Jeff and Jason for making a stressful situation quite manageable.

Scott and Daniel were quick, friendly and super easy to work with. Daniel was right on time and…read morethey both were great at communicating with us on every aspect from the quote through installation. Always like to support local small companies and these two were fantastic! -Doug T.

Professional fast in friendly. I like doing business with the smaller companies as I feel I get…read moremore one on one service and they did not disappoint. I would do business with them again.

We have used McDermott Plumbing twice in the past couple years, first to replace our old garbage…read moredisposal and today to clear a really plugged line. Mike is incredibly skilled, professional, and dependable. He diagnosed and treated our plumbing issues and worked quickly and thoroughly. We trust McDermott Plumbing with our house and am impressed with their excellent service and expertise.

Tech listen to me on what I wanted done and gave me a couple options. Nice and polite …read more Thanks Nick

I highly recommend - I did a few solo house projects and had a small electrical issue come up that…read moreI didn't want to mess with, but needed to be done last minute. Apex was able to send someone out same day and provide a free estimate with no commitment (most companies will charge just to knock on your door). Nathan was at my house within 2 hours of my initial call and while I did have him complete the work after the quote, I felt no pressure to do so. Nathan was friendly, honest, and worked super fast but did a great job. One thing that sticks out with me though was that while he was packing up, he told me what I did wrong and what to do next time in order to avoid having to hire someone to do it. Some say that takes away a potential future job, but it certainly makes me want to be a repeat customer, because I'll ask for him the next time I need Apex.

Installed my water heater. The installer explained my new water heater. Very friendly and…read morecourteous. Cleaned up the area before he left. Side note: purchased water heater from HD and the installation. Not sure if they work outside of Home Depot but I'd hire them again if needed.

Will NEVER use again! Missed ALL of the scheduled service windows in 3 days. The only show-up had…read morewrong service order. No call, no show. We lost 16+ hours total waiting, and waiting. Never did solve the issue. Scheduling is a complete joke. "Buyer Beware"!

John has done outstanding work for us! The first time we used his service was for an emergency that…read moreoccurred after hours. The second time we hired him was to replace old plumbing with new to connect our new dishwasher. He also installed/connected the dishwasher. His work was superb! He took the time to explain why and what would need to be done to complete the project. We'll definitely use him again as needed!

Same as another reviewer. I made an appointment; they gave me a three hour time window. I called…read moretwice to ask for an update. The second time they said they were running late. Finally, an 1.5 hours after their three hour window, they called to say they would need to reschedule.