My furnace went out and i had to call early. A very professional technician arrived not long after…read moreand had everything working again in no time. I'm shocked at how fast they arrived and how quickly they were able to fix it. I will definitely use this business again!

I called the company yesterday afternoon and they scheduled my service call for the next mornin the…read moretechnician arrived right on time. I explained the noise coming from the furnace. The technician completed his examinatio picked up the part and the repair was completed by 1:30 pm. I highly recommend this company for furnace and ac repair and maintenance. Staff were responsI've, friendly, an professional. The technician explained the problem, noted some potential issue but di not push to make the repairs immediatel.

Our furnace broke down last week. I called Rightway heating and cooling. They sent out a technician…read more(hunter) that afternoon. The found there was a leak. They sent out another technician (Blake) who had a device that allowed him to locate the leak. It was in the cooling system and the unit needed to be replaced. The next day they found the cooling system was under warranty, located a system locally and then installed it. They gave me a quote for the labor which the warranty did not cover. Matt came out that evening and installed the new cooling system. All three technicians were outstanding and knowledgeable and were courteous and did their jobs. Matt who installed the new system was the best technician I have ever seen. Great company with great employees. They did not try to upsell you on anything and even their office researched and found and coordinated the warranty process for us. Our a/c unit was only two years old in a new build house.

I called them to check if the AC is ready for the summer. I…read morewas very disappointed with the service: 1- They did not clean the AC coils 2- They did not replace the cups 3- The filter installed was the wrong size I will never call them again.

As a retired developer and builder who owns rentals and whose HVAC trade guy finally said, I'm not…read morerunning service anymore, even for you. I personally thought they offered a stark contrast to all the PE nonsense in the mechanicals trades. I won't mention names to protect the guilty. West Jefferson is dual or tri-licensed so I don't have to fight getting the correct trade to the site when there may be black iron or a control or manifold leaking from a furnace. I've been around a long time and I was pleasantly surprised and satisfied.

Kaleb Boyd was here today (on time) to fix my garbage disposal issue and rectified the problem I…read morewas having very quickly! He was knowledgeable, professional, efficient and very friendly. He also educated me on using the disposal. I highly recommend him, as well as West Jefferson Plumbing and Heating!!

The team at Uptown were fantasitc to work with. Keith did a thorough job and pointed out…read moreimprovements that other service providers failed or refrained to call out. I appreciate his honest feedback and how well they service our home.

we had these people out last year and I told them something was wrong with the ac. he said no it's…read moresupposed to throw sparks out sometime. well they installed a furnace and moved the ac condenser and replaced a ac line and guess what still doesn't work. on top of it all they won't answer their phone or call back. they charged us a up charge from our home warranty and the fu**ing unit still don't work I wouldn't recommend them to anyone garbage

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

I recently purchased a property in Columbus and discovered there were a couple issues with the…read morefurnace that the home inspection did not catch (broken ignitor and wrong filter size). I found Mike from Thermo Pros on Yelp and requested for a quote. Mike got back with me within a few minutes and I scheduled an appointment with him later that week. Mike on was time, honest, and true to his quote. Despite me not being on-site, he kept me in the loop through texts/calls and updated me throughout the entire repair process. Mike checked if the repair was under warranty and found parts for me the same day. He was able to fix the issue and get the furnace up-and-running in less than three-hours. Thank you Mike!

Outstanding service and very informative! I would recommend Mike to anyone for reliability, honest…read moreand detailed work. If you want to know what's wrong and have it fixed right this is who to call

Installed our water heater 4/21 same day. Did a great job. Pilot light kept going out so we asked…read morethem to come out to service and they were out the next day and were able to fix it that same day. These guys provide great service and are absolute pros. Thank you Tim and Pat

I noticed my twenty-four-old hot water was leaking, needed to be replaced quickly…read more So I first visited two big box home improvement stores. Thought one estimate seemed high, while other one didn't even offer in-store installation. Then went on Yelp to gather more information. Noticed that Only Water Heaters had only positive reviews. So I contacted business on Saturday, spoke with Tim. He was professional, knowledgeable, patient and had excellent customer service skills. On Sunday, texted Tim to find out more information about Rheem models. He provided all the information requested, was scheduled for that Wednesday. The installation went smoothly. Jim was on time, knowledgeable, helpful and even removed an anode rod just installed. Highly recommend Only Water Heaters

Came out same day service call. Very professional and knowledgeable. A locally owned and operated…read morebusiness, would recommend!

While in the middle of a heat wave, our AC stopped cooling the house down. We called Guaranteed…read moreHeating and Cooling and they came out. After looking at our compressor, condenser, and HVAC, the technician told my wife that we needed a new compressor at a minimum, which would be $10k and suggested we replace our HVAC for an additional $6k. As I was away from home due to work, she called relaying this information to me. I requested she get a 2nd and even 3rd opinion. She contacted another company that came out and within 3 mins of being there he showed my wife that the breaker had been flipped off, which is why the condenser wasn't working. He also told my wife that there was nothing wrong with our condenser or HVAC other than it needed Freon. This person from the 2nd company told my wife that since our unit took R22 freon he could not service it as he did not carry R22. He was very nice, did not try to sell my wife anything but told her that the only way he could fix it was to replace the unit with a newer version. He suggested we reach out to another company that carries R22 as it would be far cheaper. We contacted the person that originally installed the condenser and HVAC and he came out. He put 3lbs of R22 freon in and it worked great after that, only charging us $450 for the service, freon, and repair. The person from Guaranteed Heating and Cooling deliberately shut off my breaker to my condenser and tried to sell my wife a overpriced system that I didn't need. They tried to take advantage of a woman, thinking she would not know any better. If it wasn't for my brother-in-law stepping in, they would have probably gotten away with it. When my Brother-in-law called to request her money back for the service call since they were blatantly dishonest, the Guaranteed person tried lying to him, saying he just spoke to me, her husband. When my brother-in-law called him out on the lie, because I wasn't even in the country at the time, he tried to back out and said he was talking about another customer. This tells me they tried this an another customer that day as well. DONT TRUST THIS COMPANY. THEY WILL SCAM YOU!