Communication with Alex was great. He called half an hour before he arrived and arrived right at…read morethe time we agreed on. After a quick tour to show the areas we wanted cleaned, Alex shared his recommendation with me on what he would do. He did make sure to let me know he would be cleaning a smaller area than we agreed on and adjusted the price. He also told me that if we found any spots after his cleaning to let him know and he would come back out and take care of them. I highly recommend Alex because he was personable and professional. He did a great job in a timely manner.

The professionalism shown by The Carpet Doctors was awesome. Our older carpets were expertly…read morecleaned at a very reasonable rate. Those concerned by using unknown carpet cleaning companies need not worry, you'll be in good hands with The Carpet Cleaners. I will use them again and doesn't that say it all?

Incredible service. Locally owned. Professional service with attention to detail. Super impressive…read moreand friendly. A wonderful job. Make those dryers more efficient and see how much stuff they can pull out of your vents. Stop fires! A must "to do" every year or so. We highly recommend James and the dryer vent stars. Thank you so much! 5-star. Fantastic!!

It was quick and easy to book online with Dryer Vent Stars when our dryer started throwing a "check…read moredryer vent" light. There was good communication, and James arrived in the window provided. He did a great job and was very thorough with the vent clean out. He showed the very impressive amount of lint that came out and left a magnet on the dryer with the recommended time for the next cleaning (1 year). We appreciated the friendly quality service... and apparently so does the dryer, as we have not seen the check light on since!

Very good experience, and Veteran discount! Pam in the…read moreoffice was very friendly and helpful!

First, I'm very happy with the actual vent cleaning service I received at my property, and office…read morestaff interaction was fine. I have a specific issue that I think any future customer should be aware of before agreeing to services. If you're going to use their services - and again, I was happy with the actual service - I strongly recommend you pay by cash or check. I had chosen to pay via credit card. Their credit card handling is ... not great. I expected the technician to use some kind of processor like a square reader, but the solution at the time was to call over to their office and read out my phone # and CVV to their office staff who would process the payment. That's not a great solution and borders on unacceptable in 2026. The office staff was not answering the phone at the time that my service was completed, so the technician told me that the office staff would reach out to me the next day, which from my perspective, no big deal. Ultimately I got in touch with the office staff and paid, via reading out my card # and cvv over the phone. Again, not great. A link to a payment website would do a lot to alleviate concerns. During this call I mentioned using an onsite reader or payment website as being far preferable to reading out a card # over the phone. Here's where things start to go very wrong. Later I spoke with the owner of the company who opened the phone call in an extremely aggressive manner, claiming that I had been mean to his staff and practically yelled at me because I was unwilling to pay by credit card. I was in fact at every point during this willing to pay by credit card. I do not want to get into a he said/they said re: whether or not I was mean to the office staff there. I definitely did unreservedly apologize on the phone to the owner for any negativity in my interaction with his staff. Whether or not I was actually mean is not important to the next point, and this is the important bit: The owner told me that "If I was so uncomfortable reading my card out over the phone, I could've written down my card # and given it to his guy". Now this, this is huuugely unacceptable. Anyone familiar with the standards around credit card number storage and transmission (PCI-DSS) should know that this is a big red flag. There are specific rules for storing credit card #s, and writing it down on an invoice and throwing it on the passenger seat while you drive to the next location is definitely NOT on the ok list. I really hope that the owner was just throwing out random ideas and that this doesn't reflect a common business practice. Certainly the technician did not offer this solution, as well he shouldn't given how problematic this is. I would also emphasize that practically by definition, this company doesn't just have your card # and cvv, they also have your full address (assuming you live at the location you got service at) and likely full legal name, so this is quite a bit worse than a company storing just your credit card #. Anyway, I myself will not be using their services again due to my extremely negative interaction with the owner. If you choose to use their service, please PLEASE use a check or cash, or at least verify that their card handling processes have improved since my date of service (March 2026).

Friendly and fast! Easy to schedule, and timely appointments. Clean job site left behind.read more

The problem turned out to have been caused by a recent outside paint job of my house. Karl had…read morequickly discovered that the outside dryer vent had been painted over. He managed to open up the vent and I haven't had an issue ever since. It was money well spent.

The Technician I had was Hamidou Diallo, he was very professional and polite. He called me ahead…read moreof time to let me know he was on his way. He did a very good job! I highly recommend Columbus Worthington Air I have used them for several years.

I recently went through the home‑buying process, and during the inspection the home inspector noted…read morethat the outdoor AC unit wasn't level. Columbus Worthington Air was sent out to address the issue. The technician confirmed the unit was uneven, but instead of properly leveling the entire base, he stacked two rocks under the front of the unit. Now the whole system rocks back and forth. This was incredibly disappointing workmanship and feels like a clear corner‑cutting job just to get paid quickly. Based on my experience, I do not recommend this company. For reference, this is what the technician wrote on the invoice: "House for sales inspector said Unit wasn't level raised it .5 inch and put a rock under it units level now."

Carpets were left dirty. Sofa cushion is torn. Explained that it is traffic pattern. See pictures.read more

Scheduled them to come out and clean my dryer vent. So glad I did. They came early and were very…read moreprofessional and covered their shoes so my house didn't get dirty. They found a birds nest in my vent and cleaned it out. Very grateful! They also gave me a free estimate for an air duct cleaning. I definitely recommend them. I thought the price was appropriate as well and honestly knowing my vent is clean and isn't a fire hazard anymore is worth it!

Zach installed a new furnace and central air conditioner in my daughters condo. They were on time…read moreand professional. While doing the work he noticed a couple things weren't up to code so he corrected them. His work is what we expected. If you are in need of any Hvac service give Zach a call. Service and price were very reasonable. Bill K

From the owner: Detail-oriented HVAC-R and refrigeration technician with strong work ethic and hands-on experience…read morein commercial and residential systems. Known for reliable service, honest communication, and precision troubleshooting—from walk-in coolers to prep tables and home comfort solutions. Committed to client satisfaction and doing the job right the first time

Called on Easter having discovered my water heater was leaking came that day and quoted me a…read morereasonable price and came promptly the next day and put in my new hot water heater. Were nice and professional.

I signed up for a service contract with Atlas Butler when I moved back to Columbus. The first time…read moreI had my A/C maintenance last June, I was told I needed a new system. Then, I called someone else for a second opinion and was told that the system was working well and didn't need to be replaced. Then, for the heating service in the late fall, I was told that I needed a new water heater because a light was blinking. Another company installed the water heater, so I called them, only to be told that blinking light is normal. Every time Atlas Butler was in my house, I was told something needed to be replaced at a significant cost, only to be told by someone else that things were working as expected. The final straw was that based upon the above, I didn't intend to renew my service agreement. I was told that the cancellation would be effective immediately, but would have to pay out the rest of the contract term. Never again.