They were perfect. They called me back promptly, gave me an appointment the next day, our…read morerepairman Kory came on time and knew exactly what he was doing. The charge was reasonable, he was friendly and neat and I could not be more pleased.

Great place for repairs. They were quick to respond and came out and fixed my refrigerator issue…read moreright away which is what you want. The technician was nice as well. Thank you.

Had a fridge that the water dispenser wasn't working on. Reached out to Roush Home Services and got…read morescheduled. Scheduling was easy and communication was gr eat. Brian was prompt, friendly, and knew exactly what the issue was. Let us know how to fix it if it occurs again. Was fairly priced and would definitely call again for any appliance/handy man issues.

Mr Roush is a magician. He's exceptionally knowledgable about his craft and explains issues…read moreclearly. His repair of my gas dryer was an outstanding experience all around and his charge was very, very fair and reasonable. He's a very nice gentleman.

Eddie came to my home on a Saturday! He fixed a short in the wiring in my dishwasher. He was honest…read moreand didn't try to charge me for something I didnt need. He even called to let me know he would be a little later than discussed.

The first time John's Appliance fixed our fridge, we thought he was too good to be true. The second…read moretime he came to fix a different fridge, we were convinced that John's Appliance Repair is one of the best true examples of outstanding workmanship, skill and talent. He really knows what he's doing. Is a great family man. Fantastic work ethic. Reasonably priced. Once he fixes it, it stays fixed.

Had a little scheduling snafu, but it was addressed quickly. Technician showed up in time as…read morescheduled, was very knowledgeable and very deliberate in repairs to our refrigerator. Tech verified everything was working as required multiple times prior to completing all the work. Cost seemed to be very competitive from what I have seen/heard from others.

My refrigerator stopped cooling, so I called this company based on a recommendation from someone on…read moreFacebook. The technician told me the compressor had failed and that I needed to buy a new refrigerator. I wasn't confident in that diagnosis, so I called Sears Appliance Repair for a second opinion. Their technician quickly identified that the compressor start switch had failed. He replaced the switch, and the refrigerator has worked perfectly ever since. I contacted this company to request a refund because of the incorrect diagnosis, but I've heard nothing from them since. Do yourself a favor--save your money and call someone else.

I cannot recommend Liberty highly enough. My Whirlpool refrigerator was leaking water and the ice…read morecube maker and water dispenser were broken. I made an online request and Jamie was able to squeeze me in the same day. His attention to detail, knowledge and experience gave me confidence that he was going to fix these issue - and he did! This is now my "go to" place for appliance repairs.

My Maytag dishwasher wasn't working, they came and gave an estimate. It was a case of repair or…read morereplace (cost wasn't too dissimilar), but I had such confidence in the service tech Jamie, that I went the repair route (one less appliance in a landfill). From scheduling, ordering parts, scheduling install and install everything was a breeze. Janessa in the office possesses great communication skills as well. Five Stars start to finish.

Andrew arrived to repair my ice maker on time and looked professional. After looking over the…read moreissue, he gave me a couple different ways I could go about the repair. He informed me that there was a class action lawsuit regarding my particular model and was very knowledgeable. I then gave him my decision on what I wanted replaced. He immediately went out and got the parts and returned promptly to do the repair. I typically don't like small talk with people doing work in my house. It's just seems awkward. But not with Andrew. We discussed everything from different appliances to solving World Peace. lol He was a pleasure to have in my home. The job was done and was on his way! I now have ice again! Hooray! And I saved almost $100 from what I had been quoted by his competitors. The only thing I was unhappy with was scheduling. It took longer than I expected to receive a callback from the secretary. And when I missed her call and tried to call back (twice) , no one would answer. But don't let that discourage you. The actual technicians seem to be top notch! I'll definitely use them again.

The owner is rude and talks down on people. Misdiagnosed the issue and kept trying to charge me…read morefor something I didnt need

Zeyad was fantastic. He diagnosed the issue with my refrigerator--refrigerant leak, but then asked…read moreadditional questions and was able to determine that the starter had also failed. I was going out of town, which made an expedited repair important. He ordered the parts for overnight delivery and when the part was not the right one, reordered, got it within a day and finished the repair which included not just loading more refrigerant, but finding the place that was leaking and welding it before adding refrigerant. He did all of this on a Sunday. His price was reasonable, and he was polite and professional. He was very diligent about ensuring that he completed the repair the right way, and that he did so in a timely manner. If I needed another appliance repaired, I would definitely call him again.

Great communication, got back to me right away, identified the issue and was able to install a new…read moredishwasher pump.

This was our first time in working with Northwest Appliance Sales & Service and I would recommend…read moreto others. They were on time for their service appointment as promised! They were able to fix our dryer quickly and cleaned up well behind their work.

Hey Northwest Appliance. Thanks for one of your drivers cutting me off on the Hamilton Rd to 270 N…read morefreeway entrance. Proceeded to flip me off and act like he was shooting my 15 year old son in the passenger seat. Totally unprovoked. I hope everyone reads this and stays clear of your stupid business that needs to do a better job screening its employees. You'll never get my business lol. Fuck off.

Had a 7 year old fridge start fluctuating temp wildly. Tech showed up on time and was very…read moreprofessional. Explained the 3 things it could be and even showed me photos of what "best case" and "worst case" would look like before taking things apart. My luck, it was worse case and he recommended to scrap the fridge and buy a new one due to repair cost. He took the time to explain to me why the repair would be so much. He even spent some time sharing his experiences with repairing various brands and helped guide my replacement purchase with his advice. Top notch service and I appreciate not trying to upsell or trying to bandaid to make it work for a while only to have me need to call again. Hopefully won't need their services again anytime soon, but if I do will have no doubts about calling them.

I requested an appointment online to fix a leaky KitchenAid dishwasher. Was texted back that they…read moredo not repair leaky dishwashers of any kind. They were highly recommended by a local appliance parts company. I guess it is my fault as I didn't read the fine print on their website. They texted the fine print to me. Quick response.

Jim answered right away (after hours) and came the next morning. He secured the part and was able…read moreto fix my problem quickly. He was very professional and stayed to make sure the issue was resolved with the new part. I will definitely call him again!

Knowledgeable and professional service at a reasonable price. Jim was a great technician and took…read morethe time to explain everything to us. Would call him back in a heartbeat for appliance issues.