If I could give this company a zero rating I would. We have used this service 2 times, and both…read moretimes resulted extremely poorly. Situation #1: We had a broken ice cube maker in our fridge. The gentleman from Affordable Appliance removed the ice cube maker (per our request), however, he neglected to turn the refrigerator back on before he left. My husband and I didn't notice until a few days later and by then, it required us to throw out roughly $150 worth of food. We called Affordable Appliance to alert them of the mistake. After being challenged about our food loss (which we weren't asking to be reimbursed), Affordable Appliance agreed to not charge us for the fee. My husband and I believe in giving second chances, especially to small business owners, so when Situation #2 arose, we decided to give Affordable Appliance another shot. Situation #2: Our washing machine stopped working. An Affordable Appliance repairman fixed the problem, but after he left, my husband found a leaking hose connection that was severely kinked (we believe the repairman shoved the washer up against the wall which caused the kink and hose connection to start leaking). When we called Affordable Appliance, they gave us every reason as to why this was not their fault. The owner, Jeff, came out to take a look and once again was extremely stubborn and unwilling to take any accountability for the leak (which clearly started after the repairman had worked on the appliance.) This company does not take accountability for its actions and their repairmen have shown sloppy work and have lacked any attention to detail. I would not recommend this company to anyone because clearly they do not understand customer service.

Our refrigerator went out over the weekend and we called these guys based on some reviews I read on…read moreyahoo. Overall great experience. Within 4 hours of making the call the fridge was back in service and working great and the cost seemed fair. No complaints. Jeff was most helpful and really knew what he was doing. The guy that arrived first was nice enough but clearly not as good as Jeff.

I couldn't have found someone better. Our washer and dryer needed to have the hoses replaced and…read moreafter calling multiple appliance repairs specialists and plumbers I somehow landed on Damon's Appliance Repair. No one else wanted to give me a straight up answer on their rate and he gave me a rate over the phone, came by my house the next morning, replaced the old hoses, and was in and out in 30 minutes. Did an excellent job and at a fair rate. I highly recommend him!

When we had problems with our double oven we contacted this company. The first visit we were told…read morewe needed a new control board. After that $700 bill the lower oven still didn't work. On a return trip we were told the board for the lower oven needed replaced. After that $150 bill we STILL are having major problems. I have called several times to this company and have yet to receive a return call. I would NOT RECOMMEND this company.

Zeyad was fantastic. He diagnosed the issue with my refrigerator--refrigerant leak, but then asked…read moreadditional questions and was able to determine that the starter had also failed. I was going out of town, which made an expedited repair important. He ordered the parts for overnight delivery and when the part was not the right one, reordered, got it within a day and finished the repair which included not just loading more refrigerant, but finding the place that was leaking and welding it before adding refrigerant. He did all of this on a Sunday. His price was reasonable, and he was polite and professional. He was very diligent about ensuring that he completed the repair the right way, and that he did so in a timely manner. If I needed another appliance repaired, I would definitely call him again.

Great communication, got back to me right away, identified the issue and was able to install a new…read moredishwasher pump.

Had a 7 year old fridge start fluctuating temp wildly. Tech showed up on time and was very…read moreprofessional. Explained the 3 things it could be and even showed me photos of what "best case" and "worst case" would look like before taking things apart. My luck, it was worse case and he recommended to scrap the fridge and buy a new one due to repair cost. He took the time to explain to me why the repair would be so much. He even spent some time sharing his experiences with repairing various brands and helped guide my replacement purchase with his advice. Top notch service and I appreciate not trying to upsell or trying to bandaid to make it work for a while only to have me need to call again. Hopefully won't need their services again anytime soon, but if I do will have no doubts about calling them.

I requested an appointment online to fix a leaky KitchenAid dishwasher. Was texted back that they…read moredo not repair leaky dishwashers of any kind. They were highly recommended by a local appliance parts company. I guess it is my fault as I didn't read the fine print on their website. They texted the fine print to me. Quick response.

We had a wonderful experience with BJ Appliance. They returned our service request call the same…read moreday and were available the day afterwards. The technician replaced our torn dryer vent and completely disassembled our dryer and removed the collected lint. We were very happy with BJ Appliance's prompt, professional service and reasonable pricing. As a side note, their new phone number is 614-306-9313. The number is also listed on their website.

I love shoving too busy all the time. I'm glad that they close my house. All the stuff is good…read morefresh and hot food. Thank you so much for help us for that.

Long review but hopefully thorough to explain why I will be calling these guys first next time I…read moreneed a repair. My ice maker was broken for the 2nd time in a year and a half. Last company I used was very nice, but it was a hefty bill and it took a handful of days for them to come over, determine what was wrong, then a few more days to order the part. This was also in the summer time when I love having ice in my drinks. This time I sent out what I thought the job required via Yelp to several companies. Larue Mechanical Services was one of the first to respond. On top of that they were able to determine what the likely cause and fix was (basically just replacing it) and give me a total estimate cost of the repair before they came over. Other companies were able to provide me their service fees but their hourly rate would vary depending on the job. This isn't uncommon from what I can tell, but I like the fact that Larue was able to give me what they thought it would cost. I understand not all jobs can work like that as repairs can be more complicated and determined on site, but it was part of why I chose them. They were communicative, got the part ordered asap, and replaced it all in 2-3 days. The repair happened on a Friday, and turns out, there was a small error in replacing it. The new ice maker was just dripping water all over and freezing. I let them know this on a Saturday and, despite being closed, responded that they would have to come back out. They responded to several texts about what to do in the meantime to stop the water from building up any more (again while they were closed on a weekend). They were, unfortunately, swamped all day Monday with emergency calls from the weekend. As much as I wanted my machine repaired, I would not classify it as an emergency either. They were able to come out on Tuesday and get it all fixed up though. The final bill was just a little cheaper that what they previously estimated, which was nice. The final bill was also about significantly cheaper than the last repair I had on this freezer. I am going to call Larue first if I ever have an appliance repair need again (which I am sure is a matter of "when" not "if"). The gentleman who did the repairs also took a little time to give my cats and dogs a little attention to let them know he was a safe visitor, which was very nice to see as well.

I used Laurie Mechanical for a stove issue I was having. They did a great job and communicated well…read morethrough out process. I would use them again I really enjoyed their upfront pricing. That took away not knowing what to expect.

Andrew arrived to repair my ice maker on time and looked professional. After looking over the…read moreissue, he gave me a couple different ways I could go about the repair. He informed me that there was a class action lawsuit regarding my particular model and was very knowledgeable. I then gave him my decision on what I wanted replaced. He immediately went out and got the parts and returned promptly to do the repair. I typically don't like small talk with people doing work in my house. It's just seems awkward. But not with Andrew. We discussed everything from different appliances to solving World Peace. lol He was a pleasure to have in my home. The job was done and was on his way! I now have ice again! Hooray! And I saved almost $100 from what I had been quoted by his competitors. The only thing I was unhappy with was scheduling. It took longer than I expected to receive a callback from the secretary. And when I missed her call and tried to call back (twice) , no one would answer. But don't let that discourage you. The actual technicians seem to be top notch! I'll definitely use them again.

The owner is rude and talks down on people. Misdiagnosed the issue and kept trying to charge me…read morefor something I didnt need

My A/C went out on the hottest day of the year thus far. He responded promptly and was able to fit…read moreme in the same day. He was able to diagnose the problem and repair it promptly. This is my 2nd time using this company and would recommend it.

Jason was awesome! we appreciate him coming out as soon as he could and extending his work hours to…read morefix our dryer. He was super accommodating, fast, and reliable! I would recommend him!