Had a little scheduling snafu, but it was addressed quickly. Technician showed up in time as…read morescheduled, was very knowledgeable and very deliberate in repairs to our refrigerator. Tech verified everything was working as required multiple times prior to completing all the work. Cost seemed to be very competitive from what I have seen/heard from others.

My refrigerator stopped cooling, so I called this company based on a recommendation from someone on…read moreFacebook. The technician told me the compressor had failed and that I needed to buy a new refrigerator. I wasn't confident in that diagnosis, so I called Sears Appliance Repair for a second opinion. Their technician quickly identified that the compressor start switch had failed. He replaced the switch, and the refrigerator has worked perfectly ever since. I contacted this company to request a refund because of the incorrect diagnosis, but I've heard nothing from them since. Do yourself a favor--save your money and call someone else.

Long review but hopefully thorough to explain why I will be calling these guys first next time I…read moreneed a repair. My ice maker was broken for the 2nd time in a year and a half. Last company I used was very nice, but it was a hefty bill and it took a handful of days for them to come over, determine what was wrong, then a few more days to order the part. This was also in the summer time when I love having ice in my drinks. This time I sent out what I thought the job required via Yelp to several companies. Larue Mechanical Services was one of the first to respond. On top of that they were able to determine what the likely cause and fix was (basically just replacing it) and give me a total estimate cost of the repair before they came over. Other companies were able to provide me their service fees but their hourly rate would vary depending on the job. This isn't uncommon from what I can tell, but I like the fact that Larue was able to give me what they thought it would cost. I understand not all jobs can work like that as repairs can be more complicated and determined on site, but it was part of why I chose them. They were communicative, got the part ordered asap, and replaced it all in 2-3 days. The repair happened on a Friday, and turns out, there was a small error in replacing it. The new ice maker was just dripping water all over and freezing. I let them know this on a Saturday and, despite being closed, responded that they would have to come back out. They responded to several texts about what to do in the meantime to stop the water from building up any more (again while they were closed on a weekend). They were, unfortunately, swamped all day Monday with emergency calls from the weekend. As much as I wanted my machine repaired, I would not classify it as an emergency either. They were able to come out on Tuesday and get it all fixed up though. The final bill was just a little cheaper that what they previously estimated, which was nice. The final bill was also about significantly cheaper than the last repair I had on this freezer. I am going to call Larue first if I ever have an appliance repair need again (which I am sure is a matter of "when" not "if"). The gentleman who did the repairs also took a little time to give my cats and dogs a little attention to let them know he was a safe visitor, which was very nice to see as well.

I used Laurie Mechanical for a stove issue I was having. They did a great job and communicated well…read morethrough out process. I would use them again I really enjoyed their upfront pricing. That took away not knowing what to expect.

They have just what you need for you do-it-yourself appliance repair needs. Look up the part number…read moreon the part or online, give them a call.

I had issues with Capital Appliance. They were the only Whirlpool repair company that was recommend…read moreby Whirlpool for my 5 yr old washer. Technician came out twice and I told him it was the mother board. Long story short , I bought it my self dues to the outrageous remain and part cost. I bought it myself and had a problem with the machine not turning on. Capitol Appliance would not deal with me any more, Whirlpool Co. had no one to advise me if it was a faulty board or anything. I call S&K . I sent them a picture of the board and details of installation on u. He was so helpful in researching what I sent him and confirmed it was a bad board, due to me putting my original board back in and the washer started up. He would not take any $$ for his time and effort. A very understanding man. I would definitely recommend their service !! Decent and honest company. you Keith!!

I cannot recommend Liberty highly enough. My Whirlpool refrigerator was leaking water and the ice…read morecube maker and water dispenser were broken. I made an online request and Jamie was able to squeeze me in the same day. His attention to detail, knowledge and experience gave me confidence that he was going to fix these issue - and he did! This is now my "go to" place for appliance repairs.

My Maytag dishwasher wasn't working, they came and gave an estimate. It was a case of repair or…read morereplace (cost wasn't too dissimilar), but I had such confidence in the service tech Jamie, that I went the repair route (one less appliance in a landfill). From scheduling, ordering parts, scheduling install and install everything was a breeze. Janessa in the office possesses great communication skills as well. Five Stars start to finish.

Eddie came to my home on a Saturday! He fixed a short in the wiring in my dishwasher. He was honest…read moreand didn't try to charge me for something I didnt need. He even called to let me know he would be a little later than discussed.

The first time John's Appliance fixed our fridge, we thought he was too good to be true. The second…read moretime he came to fix a different fridge, we were convinced that John's Appliance Repair is one of the best true examples of outstanding workmanship, skill and talent. He really knows what he's doing. Is a great family man. Fantastic work ethic. Reasonably priced. Once he fixes it, it stays fixed.

They repaired our 1991 Jenn-Air stove. Other service companies would not do the work because their…read moresuppliers didn't have the necessary part as it was listed on back order. This company was willing to do it if we could find the part. After a few weeks, we were able to locate one. Their service representative, Jerry, was on time, professional, and competent. He was able to fix the oven door and left everything in a good order. We had several discussions with the front office to answer some of our questions and to verify that we had the correct part before we ordered it. We also appreciated that they were able to quote based on an email since the issue was a broken oven window that was easy to show by attaching a picture to an email. Since we didn't want to pay for a visit if we could not find the part and needed an estimate the cost so we could decide whether to replace or repair, we were glad to be able to get a email quote for a smaller charge. They then deducted the charge from the final bill

I have never felt this angry about an experience with a business in my life. If I could give…read morenegative stars, I would. Scheduled a recalled part replacement through Whirlpool. Accommodated their schedule change without complaint. Their technician gets here, spends approximately 1 minute looking, tells my partner my machine is installed incorrectly, and goes to leave. I go outside to try and speak with him since the machine belongs to me and has needed repair once already for a part that's well known to break. The technician refuses to come back over or let me speak and proceeds to scream at me from outside of his van across the street. He then calls someone and calls me names to them WHILE I CAN HEAR HIM from my front step. My neighbors came outside from two different houses to tell him to leave and stop yelling at a woman. When I called to speak to his supervisor, the girl answering the phone refused repeatedly. I told her I would wait on hold and calmly asked multiple times. She proceeds to tell us something entirely different than their technician about the install and repeats that I need to check the manual over and over rather than listen to me. We eventually ended in a screaming match about the fact that a company would condone this behavior by an employee and refuse to allow me to speak to a supervisor. It's clear from these reviews that they're just an absolutely trash company with wildly poor customer service, but I guess allow me to add to the pile. In the ever growing world of AI and small businesses failing, I can only hope they'll see how negatively their customers feel about their experiences and actually try to do better. I have their technician on video as well as witnesses since they'd like to argue and continue to change their story. Thankfully Whirlpool confirmed that our washer is fully under a special project (just like the last repair man who fixed it for the same issue) and is sending someone else who will actually do the job!

Quality of work is poor. Only cares about finishing up as quick as possible. Comes on time as…read moreagreed which was good. Will not be using this company for anything!

Amazing! I had to get my vents cleaned quickly. I had a horrible smell which I thought was a…read morefurnace but come to find out was due to water that leaked in a vent after a shower. The smell was so bad I threw away a lot of food to get rid of it. They came and Frank was assigned to me. Now, companies like Stanley Steemer usually would charge over $200 for this type of service, which is what they quoted me. When I saw the advertisement on craigslist for this company, I thought it was too good to be true since the price was so little, only $5 for regular vents and for a bigger vents only $10. I had a total of six vents cleaned out, and he even threw in for me my dryer vent to be cleaned for only $20 when that would cost usually $60. My total bill was less than $70. He came the same day I called for service, which is unheard of an amazing. The owner was very kind of professional over the phone when I first requested service. Because they did such a good job with this, and there's no more odor, and I've not had any more problem since that point, I'm gonna inquire about other services they do! Absolutely amazing and highly recommend them!

I couldn't have found someone better. Our washer and dryer needed to have the hoses replaced and…read moreafter calling multiple appliance repairs specialists and plumbers I somehow landed on Damon's Appliance Repair. No one else wanted to give me a straight up answer on their rate and he gave me a rate over the phone, came by my house the next morning, replaced the old hoses, and was in and out in 30 minutes. Did an excellent job and at a fair rate. I highly recommend him!

When we had problems with our double oven we contacted this company. The first visit we were told…read morewe needed a new control board. After that $700 bill the lower oven still didn't work. On a return trip we were told the board for the lower oven needed replaced. After that $150 bill we STILL are having major problems. I have called several times to this company and have yet to receive a return call. I would NOT RECOMMEND this company.

Zeyad was fantastic. He diagnosed the issue with my refrigerator--refrigerant leak, but then asked…read moreadditional questions and was able to determine that the starter had also failed. I was going out of town, which made an expedited repair important. He ordered the parts for overnight delivery and when the part was not the right one, reordered, got it within a day and finished the repair which included not just loading more refrigerant, but finding the place that was leaking and welding it before adding refrigerant. He did all of this on a Sunday. His price was reasonable, and he was polite and professional. He was very diligent about ensuring that he completed the repair the right way, and that he did so in a timely manner. If I needed another appliance repaired, I would definitely call him again.

Great communication, got back to me right away, identified the issue and was able to install a new…read moredishwasher pump.

Knowledgeable and professional service at a reasonable price. Jim was a great technician and took…read morethe time to explain everything to us. Would call him back in a heartbeat for appliance issues.

I called Appliance Pro about my 6 yr old Whirlpool Microwave that suddenly…read morestopped working. Jim answered the phone and asked me a few questions a to send him photos and the Model Number along with my address. He was at my place within 3 hrs and let me know when he was on his way. After taking the microwave apart and checking the breaker switch, he determined that no parts needed replaced and noted that my microwave does not include a Pause Button. We figured out that the day it broke I had opened it before the programmed time was up more than once while making a frozen dinner that needed stirring several time during the cooking process. It now is Working Great and price for his visit and diagnosis was so reasonable- Highly Recommend Jim!!!