Done right the first time. He went and got the part, came back and finished the repair same day…read more OUTSTANDING! The previous vendor , "Melton Plumbing" did not even check out the problem and did not return to repair the issue. The Service People did the repair immediately. Highly recommend them!

Service people are great! friendly and professional. we've been using them several times. Highly…read morerecommended!

Michael just left my house after working hard to clear roots out of my line. I'd had RotoRooter…read moreand Waterworks out previously who only busted through the first part of the clog, called it sludge and charged me more for that than All Lines Gas & Plumbing did for clearing my entire line all the way out to the main city line. He explained everything to me he was doing in layman's terms so I would understand exactly what he was doing. He even replaced a trap for me that he noticed needed it unrelated to this repair. Great and friendly service at what I consider a very fair price. I highly recommend them.

Great Service! Very friendly and fast service. We were working with a REO property and the gas…read morecompany could not turn the gas on until a plumber inspected home. "All lines plumbing" came out immediately. They even called the gas company and had the service turned on right when they finished their repair/ inspection. Very fair in their pricing also.

I called AB when I found water leaking from my kitchen ceiling, likely from my tub. AB was the only…read moreplace I called that could come out the next day for a quote. The secretary was politie and efficient. Andrew the owner was communicative, up front about pricing, and knew exactly what the problem was before he even looked at it. He was a nice, engaging guy to boot. He told me he's been plumbing for 22 years so, that could explain the expertise. Anyway, because there was on access panel to the tub, there was a charge for diagnostics, which was 1/2 absorbed into the cost of the job. The quoted price was about what I expected and he was a nice guy so, I hired him. He arrived on the scheduled repair day and communicated he would be late due to an emergency call. He arrived at the quoted time and got right to work. He made the job look effortless, which made me wonder why it cost so much, but then again, it is because he knows what he's doing! Before he took major steps in the job, he'd call me up to explain what he was doing. He cleaned up everything after his work was done and replaced the hole in the wall with nice moulding. Overall a clean professional job. It's warranteed for 1 year, but I don't think I'll be calling back with any issues. He mentioned in 22 yeard of plumbing he's only had to come back to a job 3 times. Not bad, not bad at all. I'd definitely recommend Andrew at AB plumbing!

Called them to get an estimate to run about 20' of gas line and install a few shut off valves…read more Basically $150 worth of materials. They showed up promptly, which was nice. However they were rude and pushy, which wasn't so nice. The kicker, a $2,200 estimate!!! Thanks, but no thanks. 2 stars for the quick arrival and that's being nice. Every other plumber we called was less than half, or more, of these guys.

Noah had to come back for 3 consecutive days to complete the work and one of those days was Sunday…read moreafternoon. It was no fault of his as we were at the mercy of the water company to shut the water off at the curb. The work was done quickly and efficiently when he was finally able to get to it. Spoke with the office personnel numerous times and it was always a friendly and cordial conversation. I have added them to my contacts list for future projects if needed.

My home warranty company American Home Shield dispatched this A 3 Aces Plumbing Company to my home…read moreto repair a water heater. The water heater and installation was covered by my home warranty contract less the $100 deductible. However they charged an extra $400 for a permit and pipe modifications which are not covered by my policy. I am a contractor myself and the plumbing contractors I normally use ido better work for the money and would have brought the installation up to current code and installed an expansion tank to the water line. But they did not install the expansion tank. They charged an extra $400 for two flex hoses which should have been part of a normal water heater install. I did not think the inspection would pass but they must have the City of Columbus Inspector in their pocket because their mediocre installation passed. I felt ripped off. I will have to hire my usual plumber to correct this install as they were unwilling to do anything to address my concerns. See what they installed versus what I was expecting and used to.

Water heater problems Just moved into my house in Plain…read moreCity. Called Henry over at Plain City Plumbing. He remembered installing the water heater when it was brand new. (Also he had a sticker on it) He found several things wrong. Everything from the gas pressure was out of wack coming into my house. To the computer board. He spent some time diagnosing the problem. He then looked up the manufacture date, and found out it was still in warranty. He contacted the manufacturer and explained everything to them. He was able to get us a newer and better system for no cost. (Still had to pay for only a service call). Which is better than what a lot of the others were offering. I was glad to hand him the check. This is the quality work you do not see any more. Please look them up, he is honest and dependable. This is the type of company people would be honored to work for. Thank you.

Our water heater sprung a huge leak and we needed to have it replaced. It was, of course, just a…read morefew weeks out of warranty. We called a lot of places to gather info, but Plain City was the only company that offered to come out and assess the situation....to see if there was any way they could save us money by doing a repair rather than a replacement. The owner came out himself. It ended up still needing a replacement, and Plain City had the best communication with us. We ended up going with them even though they didn't have the lowest price, because they were trustworthy. Again, the owner came out and did all the work himself. He arrived when he said he would and took the time he said he would take. The work was completed on time, and he left the area clean. A really nice company that I would not hesitate to use again.

Plumbers were great. Super efficient and walked me through everything they did. I felt like I was…read morein good hands and they were very fast. Would absolutely use them again.

Overpriced, unprofessional, unethical. Charged $345 for a 10 minute visit and the work was never…read morestarted or completed. They are not good plumbers and they will price gauge you. Buyer Beware.

I really wanted to like this company. However when they replaced my hot water tank several months…read moreago, unbeknownst to me, to make the new, larger unit fit, the tech shortened my washer drain. In doing so, the washer drain isn't tall enough anymore to properly drain, and there is a deeply curved 'trap', (that wasn't there before), that causes the water to rush back up and out of the drain. I had asked the tech at the time about all the 'left over' PVC pipe pieces, but he'd assured me it was from the old tank- when in fact it was actually my working washer drain that he'd removed and replaced with a shorter pipe, with a very curved 'trap'. He did this in order to make the new tank easier to install, he failed to reassemble the drain properly after removing it to install the tank. The back of the washer/drain/hoses/etc. are all in a separate room than the front of the washer. It's accessed clear on the other side of the house through a tiny door next to the fridge in the kitchen. I've went in there once to change my furnace filter months ago. I noticed the concrete floor was a bit 'damp', so I put a damp-rid in the room and thought nothing more about it- bottom line, my washer has been draining into this small utility room and flooding for months! There is actually mold on one of the wall studs now! I'd noticed my new flooring warping near the furnace intake vent, but couldn't understand why. It's the only place in the house that my new flooring is warped, chipping. I know now it's from the water leaking under the furnace in the utility room and seeping under the laminate flooring! Am I stupid for not realizing this sooner- yes, I admit I am. Is Discount Drains responsible for their tech tampering with, and ruining my washer drain- yes, yes they are! They are also responsible for the mold that occurred and the small area of warped flooring as a result of their mistake. I have contacted them, and I was told they are sending someone out to, "dispute the mold." Not a very courteous response at all! If they repair/replace the washer drain so it functions properly as it did before they ruined it, and address the mold they caused as well as replacing the affected floor boards, I will remove this post, however if they refuse to repair the washer drain that their tech ruined, and clean/repair the mold, replace flooring, I will have no choice but to litigate for damages and will continue to strongly suggest not doing business with this company! I trusted them to do the job right, and instead they caused damage to my home with their incompetence! I'm super disappointed both in their workmanship and response to my issue!

We've used Discount Drains twice now. They helped us with a lower level flooding issue by…read moreinstalling a sump pump in our garage. We also hired them to run a new water line to put an outdoor hose in another location of our house. While it may seem odd to have a FaceTime quote, the process isn't that much different than someone who comes to your house and does a surface level check only to find out when they begin the work that things are more complicated than they seem. The good news about the process is that it helps expedite the process so our jobs were completed much more quickly than quotes from other companies (I.e. by the time the person schedules to come look, prepare a quote, and then schedule the project installation much more time has passed). Everyone we worked with was friendly, efficient, and professional. The bonus for us is that our second project was actually cheaper than they quoted because they found a much easier solution when they got behind the wall to see what had been covered up by previous owners. I would absolutely hire them in the future.

He was prompt, was to be here between 2 and 6 , he was here by 1:40, I appreciate that…read more Business like courtesy, did the job and totally cleaned up within an hour. If needed would call him again.

Our old water heater was in bad shape. It was leaking plus it had corrosion on the cold water in…read moreand the hot water out. It was set at the highest temperature but was not giving our family enough hot water in the winter. Mr. Water Heater quoted us a fair price and did not go over the estimate. He even switched our 40 gallon out for a 50 gallon for the same price. I am very happy with the service.