The ladies working here are SO nice. I highly recommend shopping here at this location.

I had the best experience with Brandon at Windsor. He helped me pick out an entire outfit- dress, shoes, and jewelry to go with it for an upcoming wedding that I have. He literally helped me style the entire thing and was so helpful and friendly. Highly recommend having Brandon help you- he has an eye for this and I feel so confident in my entire ensemble. Thank you Brandon!!! You are the best! read more

Shantel was absolutely amazing! She helped coordinate placing a dress on hold for pick up for my friend's daughter's prom. She was so friendly and made it an easy experience all around. Don't forget to sign up for their rewards program to get a coupon on your next purchase. Definitely check this store out for your next formal event! read more

Windsor - Entrance - Accessories Near Me - El Cajon, California

The quality of the service at this location was phenomenal. My daughter needed a dress for Homecoming and Brandon not only graciously helped her find The Dress, but he found TWO dresses that she loved and my daughter was so happy. For shoes, I'm not sure if it was Elia or Jacey that helped but both were professional and knowledgeable about what my daughter needed to look amazing. We got the cutest shoes, shoe cushions, push up bra thingy and a sparkly necklace. Thank you so much for being amazing. Whoever manages this team should be very proud because they have it together. Thank you again!!!! We will be back! read more

Yooooo this the spot! They always got the newest clothes. And the sales are amazing, all the workers help pick out my clothes when I'm in a rush to go to the club. Huge shoutout to Baneen and Brandon for helping! I appreciate yall. read more

Windsor - Accessories Near Me - El Cajon, California

I recently went in to buy both my daughters dresses. A homecoming and Bat mitzvah. We were especially happy with our service. Our sales person was Brandon he helped both my girls with dress choices. He knew from their ages what would be best for them. It was really nice to have customer service like that. It's been a really long time since I've been serviced that way, very personalized. Very happy with both our purchases. We have bought over 7 dress there in the last 2 years so i am always pleased with the quality and value with 2 young teenager I have to watch our spend with so many events. read more

Omg first off I want to start by saying that the layout of this Windsor compared to the one I used to go to is sooo much better. A lot cleaner as well. I walked in and was immediately greeted by Riley and Baneen. And I only remember their name because they spent so much time and attention in helping me style an outfit for the weekend. They were the cutest and so helpful! Safe to say this Windsor will be my new go to store! read more

Windsor store was clean and all the employees were so sweet! I went in on a Saturday afternoon and it was pretty busy. There was a small line to get into a fitting room. I waited a total of 7mns to get into a fitting room. To me that's not bad of a wait considering they only had 3 fitting rooms. I personally feel their clothes are a little pricey, that's why I don't shop there too often. Overall, good experience! read more

I had a great experience at Windsor recently. Received outstanding customer service from Jacey and I promised her I would write this review. It is so wonderful when a salesperson goes above and beyond for a guest, and provides service with a kind attitude and a smile. I wasn't expecting such great service and I won't forget. She really inspired in me a sense of loyalty to this store. If only all sales representatives could be so patient, kind, gracious and helpful as Jacey was. My daughter found a beautiful dress and she has received many compliments. Thank you, Jacey and Windsor in Parkway Plaza! read more

Was in desperate need of a dress for a last minute wedding I got invited to. I had no luck finding anything until I came into this store! I found the perfect dress and all the staff was sweet especially Ayleen!!! She made me and my mom feel so comfortable in the store !! We previously had a bad experience at the mission valley location but Ayleen at this location absolutely made up for it and she even speaks Spanish which was such a help for us!!! Thank you so much !!! Will definitely be coming back when in need of good service and beautiful gowns. read more

I came into the store today looking for a particular dress that they didn't have in stock at North County Mall. This location didn't have it as well, but I have to say that the customer service that I received from Brandon (they call him the "The Spoiled Child" so I was told by Celi "The Brat") was EXCEPTIONAL! He went above and beyond to help me get the dress I needed for my bestie's beach wedding! He called and made sure that the associate at the Mission Valley location put it on hold for me. Such a sweetheart! THANK YOU BRANDON for all that you do! You are appreciated (and you rock)! read more

Came in for some shirts and had great service by Hailey. She was so sweet and professional. Hard to find great retail service these days so was very impressed. read more

My daughter and I went in to look for Winter Formal Dresses, not knowing what she wanted... Brandon quickly approached us and began having a conversation with her, trying to figure out what she wanted. Brandon was extremely helpful and an extreme delight to talk to as well. His energy and attention to detail are what this mother/ daughter appreciated... We will return because of him. read more

I love this Windsor location!!! They always have the best selection of clothes and accessories especially right now for summer and so organized and clean! I am usually helped by Ayleen who gives the best advice on how to piece and pair outfits together and even lets me know when there's sales going on which i loveeee!!! She is always the sweetest girl and has the best taste even when it comes to the bags and jewelry accessories. I will definitely be taking my sisters and friends to this location when we go shopping. read more

Annacelie is always so sweet and helpful when I visit! She was able to call a different store and have a dress in my size held for me, a total life saver because I needed the dress that same day! She asked what condition it was in etc., so that I wouldn't have to drive to Bonita for no reason. Thank you so much, Annacelie. I appreciate the great customer service read more

I love this store customer service its great they have beautiful dresses for all types of events read more

Beautiful dresses. Came in to find a dress for a wedding. Because I'm rather petite, shopping can be pretty stressful and not the most enjoyable, however, Julianna made sure to make it stress-free and very pleasant! She was so patient (even if it was right around closing time) and so kind, which truly transformed my shopping experience and made the whole difference. I definitely will be going there again if I ever need a dress for any other occasion and look for Julianna! She went above and beyond. So blessed to have had her assist me. Her commitment to making my experience a painless one was accomplished and so appreciated!! read more

Well what can I say ???? I was there about a week ago. And it was a little over whelming. Over stocked racks can't really look. But there was a young lady who was very nice,helpful, great personality, was very Professional. She was Alyssa she helped me to look for dresses, brought them to me gave me great advice, and Lindsey at register was outstanding. read more

Been needing to find a new go-to store because I'm a very last minute person! Windsor has a great selection among casual, business casual and sexy attire !!!! Windsor is by far my favorite store because I can go there and Always find something !!! I never have a problem getting sizes and Girl with curly hair Alyssa is very helpful when she's there she always gets me the sizes and outfits put together when I don't have time to do it myself. She is stylish and beautiful ! I love the energy of the work environment when I come in. Definitely been recommending all my girls !!!!!! read more

I went shopping on Tuesday 1/14 looking to see what style of dress I wanted to get for my company party in February. I had no intention on finding dress that day just wanted to see options. Since the moment I walked in Fanya was very helpful and attentive! She told me she had a few dresses that she thought would look nice on me and trust me when I say I'm a difficult shopper to help. But the moment I tried on the dress she brought I was in love! I walked in thinking I wouldn't find anything and walked out with a beautiful dress! Thank you Fanya for helping me and making me feel gorgeous in a store I thought would never cater to my body type! I will def be coming back for some accessories! read more

Vellar is a magnificent employee! She was very helpful when it came to finding the perfect heel for me and I really enjoyed my time with her. She was informative, polite, and charismatic the whole time she helped me. Thank you Vellar, you Queen!!! read more

I went into Windsor two days before my Beyoncé concert looking for an outfit and came out with everything I needed. As soon as I walked in I was greeted by three lovely ladies asking if I needed any help. When I told them my situation, they pointed me over to a section they specifically made for outfits inspired by Beyoncé's tour, which I thought was really cool. Mallory and Jacey were both extremely helpful in giving me opinions on the things I tried on, finding other items that they thought would go well with pieces I already liked, and eventually making up 95% of my outfit that I wore to the concert. Baneen was the lovely lady who helped me check out and her customer service was just as amazing as Mallory and Jacey's. Overall, I left with a full outfit, everything fit perfectly, I had a wonderful time at my concert, and it was all thanks to the lovely customer service I received from Jacey, Mallory, and Baneen. Thank you thank you thank you and I highly recommend Windsor if you're looking for concert outfit pieces and bling :) read more

I had such a great experience here. I came looking for a dress for a wedding....well the day before the wedding. All the girls in the store helped me so much, I feel in love with one dress and nothing compared to it. I black mermaid style dress with a slit, it was a little long as I am 4'7 but luckily I was able to find a place to alter it. I will be back here for sure not only are their dresses affordable the customer service was amazing! read more

Windsor - Wedding guest dress,shoes and necklace purchased here as well - Accessories Near Me - El Cajon, California

the girls were so sweet ! i tried in like 10 different dresses and they were helping me pick some out and hyping me up when i'd out one on. definitely felt confident in that fitting room lol. they were so sweet and i love the vibe there ! thank you ladies read more

I came in looking for a dress for a wedding and Becky was super helpful!! Provided excellence service and even assisted me in getting a different size I needed! Not only could I see that she was helping me, she was helping everyone in the store! read more

Beautiful & super friendly staffs at this location! Easy returns with online orders that didn't fit well.

terrible customer service! not worth spending so much at 5 dollars in here. Employess treat you like the're better than you, not a nice feeling to have while shopping. read more

I needed a last minute dress for my company Holiday party and right away I knew I wanted to go to Windsor as they have gorgeous dresses! I walked in and was greeted quickly and then went and grabbed about 15 dresses to try on. Storm was amazing, attentive and helpful in every way possible. She even went and found me another dress on her own while i was trying the dresses I chose on and it happened to be on sale for $10! I bought that dress plus the dress I chose for my holiday party and she made me feel like I looked gorgeous in it when I tried it on. EVERYONE complimented me on my dress that night and I felt beautiful. Thank you Storm and the rest of the girls at Windsor Parkway Plaza! read more

I purchased a damaged romper at Windsor Mission Valley, and I realized as soon as I went home and tried on the outfit. Today I went to the Windsor in El Cajon and the manager on duty accused me of wearing the outfit and lying about the strap because no employee of hers would sell a damaged item. I understand vouching for yourself and explaining that you wouldn't do something like that, however stating none of the employees at Windsor could've made a simple mistake is quite rude and unrealistic and then continuing on by making me feel if I was a thief and had purposely broken the strap and returned it. I had full intentions to keep the outfit I was hoping for an exchange at least . I don't appreciate being treated this way when clearly it was a small manufactures mistake. I went into the store with intentions to only exchange the item. However, with the customer service I received they treated me as if I was a criminal. I don't appreciate the way this was handled or how I was treated especially after being a customer of yours for the past 10 years! read more

Let me just start by saying that every experience I've had with Windsor has been a pleasant one, but this most recent one was especially so. Yesterday I walked into Windsor completely clueless as to what kind of dress I wanted for my prom, which was approximately 8 hours away, and I was immediately greeted by Emily. She was kind, relate-able and ridiculously helpful. She immediately started pulling dresses for me and altered her finds according to my opinion. She even went above and beyond giving her opinions on what looked best and what best suited the venue. But at this point multiple employees had also come over giving their helpful opinions. So shout out to them, but most of all shout-out to Emily! Whom btw is new, I know, I know, it blew me away too. Thanks to her I walked out with a beautiful dress and had an extraordinary evening at my senior prom. Thanks Emily! read more

I came in with 7min until they closed & Allyse was supppper helpful! I told her what i wanted & regardless of the fact that they were closing soon, she helped me find something that I could wear for tonight ! She was absolutely amazing, she wasnt even concerned that they were closing ,,&& was the perfect example of customer service. She definitely needs a raise ! I wanted to tip her but i didn't have cash on me! Great job to management with her !!! read more

I love this place, and I used to work at a retailer in fashion valley for over 8 months before prom and after Christmas, but I've never seen what happened to me today. Have a wedding to attend to and lost some weight so I need a new dress, came in, no greeting which I don't mind, it's hoco season so it's kind of packed. Get an attendant who offers to save me a room while I shop. (Edit: forgot to mention I had already tried on dresses and then decide I don't like how they fit/too formal so it's not like i hadn't used the room and 20 minutes later still expected it to be held for me) Don't like the dresses, put them back and I'm dragging the boyfriend so I tell him to sit in the room while I grab more, same attendant comes up and asks if im done with the room I tell her no I need to pick different dresses as I browse the $10 rack and she says okay well this guest is already ready and proceeds to just place the other guests items in my room before my boyfriend even has time to grab his stuff and get out and the other customer had to hand us our personal items. Customer service is as simple as "sorry ma'am it's a busy night and this guest is ready to change right now, i apologize for the inconvenience and I can redirect you to the styles you might be looking for so we can get you ready for the next available fitting room". Lord knows I'd be apologizing to all heaven even asking a guests to vacate any fitting room unless it was for safety or theft related reasons. But to also barge in while there's still someone in there? My Bf told me to just go into the other obviously empty fitting rooms but at that point I didn't feel like spending another second in there no matter how bad I need a dress. read more

I been a customer of Windsor for many years but what I experienced yesterday was beyond poor customer service. I always come to Windsor as my choice for dresses and I just love their clothes. When i walked in it was pretty empty, went straight to the dresses as I was on my lunch break. There was a young lady there that didn't even bother to say hi or even bother to helped me when she saw me going in circles trying to find a dress for the Naval Holiday party. I waited and waited but she seem not to care. Finally the girl that was behind the register finally came by and asked if i needed helped which I did. She picked a couple of dresses for me but not what I was looking for. She then told the other young lady to helped, she picked up one dress and then left and never came back. I ended up leaving the store with nothing. I will prefer to go to National City or elsewhere before I come here again! read more

Needed to find a certain top for an event and Jaycie helped me find exactly what I was looking for! The store was a little bit busy but she did not seem rushed at all to help me out. Super happy with my purchases and definitely will be coming back to this location! Thanks Jaycie!! read more

I really like the store and I'm a frequent but some of the employees need attitude adjustments. One of the sales associates that helped me had a really good attitude and was super helpful. But the fitting room attendant and some other girl who was there who I think is named Megan were rude. They both acted like they did not want to be there. They both oozed do not approach me and don't even think ask me anything.Those 2 made me want to say screw the clothes and go somewhere else. If it wasn't for the sales associate that helped me I would not of completed my purchase. read more

Ali is the best!! excellent customer service and always super helpful and welcoming!! love this store.

Thank you thank you thank youuuuu Storm and Alexis!! Naval ball tomorrow and Storm found me the most perfect dress and it was only the 3rd dress i tried! Dress was super reasonable on the price! Thank you ladies for your help!! read more

Always find something amazing to wear here and I'm someone who always has a hard time liking what I wear! It's a great go to shop for nights out to fancy gown occasions read more

I had the displeasure of speaking to Allison on the phone this morning and there is no way she should ever be managing a store with her bad attitude! I called regarding a boot that I already have; on windsorstore.com, it's called the "Slay" boot. I have black and was requesting the natural color. I called another store before parkway and the girl who answered didn't know what shoe I was referring to, so she got online to find it. They ended up not having my size so I call parkway. I asked Allison if they carried the Slay boot and she may have misunderstood what I was asking so she asked me to repeat it. I asked her if she wanted the style number instead and she said no, just the name. Then she proceeds to tell me she doesn't know what the show looks like but she knows they don't have it. That had to be the most idiotic response I've ever gotten from a so-called manager. I asked to speak to someone else and Allison said why. I told her because she wasn't being helpful. She then giggled and said I just told you w don't have it. Then I said in the same sentence you also said you don't even know what the shoe looks like. (Mind you, the girl at the previous store I called was unaware, so in my mind I'm thinking if she looks up the photo, she can give me a for sure answer.) Moving on, she hangs up in my face once I'm asking her for her name. I called back and asked her her name again, and asked her is that the way she thinks she's supposed to treat a customer. She then said I'm not a customer because I'm not in the store in front of her. At this point, this is becoming the most idiotic conversation I've ever had with a "manager." Allison clearly needs some training. I don't appreciate her attitude, nor will I ever be shopping there. read more

Had an amazing time! My mom and I went shopping for her mother of the bride dress and one of the workers Alyssa, or Alissa, not sure the spelling, was just the best! She was so sweet when my mom tried on a dress, and was super sincere. She absolutely made the sale. THANK YOU! read more