Y'all dis place is so nice especially the memory care unit they are so so nice their nice food and…read moredecor is super nice also they two bird Lucy and Dessie I apologize if I spelled the other birds name wrong 5 STAR also the restaurant there is awesome

Many WONDERFUL STAFF (& Residents!!) , however... NO…read moreRESPECT by Administration & "Health Care Services" for the DANGERS of Fragrance (& other) CHEMICAL EXPOSURES at "The Windsor"‼ The "new" generation of health care providers Do NOT have the CONFIDENCE to stand up and say, "No, This IS a HEALTH CARE ISSUE" because they are so AFRAID of OFFENDING the Users, some of whom ARE the nurses and other health care providers!! I Live in an Assisted Living Facility (ALF) in Kissimmee, FL. In a meeting this past Wednesday, I addressed the Resident Council Meeting (RCM) concerning FUMES coming down my corridor from KITCHEN-Cleaning Products (Chemicals!) after the evening meal. I was criticized by the "Executive Director"for bringing it up in a group meeting, which IS the APPROPRIATE PLATFORM for addressing RESIDENT Issues!This is the 3rd time in about 3-4 months, and it is a problem that affects ALL residents on that 2nd floor wing. Both the Director AND Assistant Director of "Health Services"were there, and NEVER SAID A WORD IN SUPPORT BEWARE of ALL Residential Living (ALFs, Skilled Nursing [Nursing Homes] and Rehabilitation Facilities. NOBODY HAS THE BACKBONE TO SAY IT OUT LOUD!! They need to HAVE and ENFORCE a Fracrance/Chemical-FREE Policy as a "Term of Employment" for all STAFF!

Caution: HarborChase of Dr. Phillips Assisted Living…read more My parents lived here for 41 days (Aug 15-Sept 25, 2025). After I filed a complaint, the Florida Agency for Health Care Administration (AHCA) issued a 48-page Statement of Deficiencies citing failures including not following physician orders and medication-related deficiencies. These findings are public record. During those 41 days there were three Executive Directors (DJ, Tammy, and Heather). The Head of Maintenance (Luis) also left. When I moved my parents out, I confirmed a zero balance. Our sales agent had represented one free month. After move-out, Katherine Schachter (Regional Director of Operations) and Mark McBride (Chief Operating Officer) provided written assurances regarding credits and refunds. However, full billing statements were not provided until February 26, 2026 -- five months later -- After my parents had already moved out, we received two phone calls delivering the same recorded message from Heather (Executive Director) identifying by first and last name an Independent Living resident who had died by suicide. I reported this as a potential privacy concern. Based on our documented experience, I do not recommend HarborChase of Dr. Phillips Assisted Living. The response to my post is to contact HarborChase. No I gave you 5 months to correct your mistakes. Give my parents their money back!! You violated both the medical and financial part of the contract!

As a caretaker who visits a resident at HarborChase frequently, I can say with confidence that this…read morecommunity is truly exceptional. From the moment you arrive, it feels more like a five-star resort than a senior living facility. HarborChase offers an impressive array of amenities that cater to both comfort and enrichment. Whether it's the beautifully landscaped outdoor spaces, the fitness and wellness programs, or the vibrant calendar of social events, there's always something engaging happening. The dining experience is another standout feature. With multiple restaurant-style venues serving gourmet meals, HarborChase elevates senior living to a culinary experience. It's also worth highlighting that under the leadership of a new executive director, HarborChase is undergoing a noticeable transformation. Her attention to detail and hands-on approach are clearly driving meaningful improvements in resident care and overall operations. If you're basing your opinion on reviews from a year or two ago, it's important to know--things have changed for the better.

Bring my parents go visit them very nice teams , very clean and friendly space for living make us…read morefeel like a home , they are very happy will stay there make them feel comfortable and happy

Great Community, My Mom is very happy there, they made the transition for Mom very easy, are…read morefriendly and receptive to Moms needs. I would recommend highly, Team goes above and beyond for their residents.

They really care here, From the director to the maintenance crew. Choosing a place for your family…read moreto live and be cared for is a huge decision, we have all heard the horror stories. We took a tour here and decided to put my mother here a year ago, to this day she is happy and is well-taken care of. If you are in the market deff schedule a tour with David (he is great). My mother is in the dementia care unit which is run by Megan. She is always available for a call and sends us videos and pictures of my mother on her phone almost daily. She allows us to facetime with mom. It is so sweet and we feel we found an angel in her. Thank you, Madison at Ocoee!

I was looking for a nice place for my Mom, and after visiting numerous places I went to Madison at…read moreOcoee. After the tour, we were so impressed that my Mom wanted to move in immediately. It has now been a couple of months and she still loves everything about the place. The rooms are spacious, great activities, awesome nursing staff, and everyone else that makes the place room smoothly are wonderful. The care she receives is exceptional, the rooms are spacious and clean, the food is healthy and nutritious, and the other residents couldn't be sweeter. I could not have found a better place for my Mom and would recommend it to everyone.

This Assisted living facility is very unsanitary. The stench and odor in the hallways nauseating…read more The maintenance and upkeep of this place is deplorable inside and out. The Department of Health MUST visit this facility to inspect and issue the appropriate violations that I'm sure are warranted. I would give it a negative rating and review if possible.

This is a assisted living facility. The building is old and could use some remodeling. HOWEVER you…read morewill find that the staff genuinely cares for their clients and keep the place extra clean. There is someone constantly monitoring that everything is running smoothly and the have all types of medical and mental health providers coming here weekly for the benefit of the clients. They also provide activities and parties during the holidays. You can tell the staff is passionate about helping and happy to do their job.

Theres snacks! Assisted showers and snacks. Under the influince of chronic pain i sleep most of the…read moreday but am always fed and medicated on time and go for a walk

From the owner: Assisted living servicing the greater Orlando arearead more

I have worked with Jennifer with my own patients, and I have seen her follow through the whole…read moreprocess, there's no such thing as a difficult care. The staff at Visiting Angels are compassionate and goes above and beyond to make sure they provide the best care for your love one. I would absolutely recommend Visiting Angels for any of your private duty needs in Central Florida

I will highly recommend Visiting Angels .. they are caring people and they also listen carefully to…read morethe clients needs and they do their best all times ..

Having looked around at 8 different assisted living communities, the Madison in Clermont became our…read moretop choice for Mom. The senior staff and excellent, although dealing with staffing issues like all such facilities these days. The activities program is top notch... and not intimidating. The food is great, with special surprise every so often.

We regret choosing Madison at Clermont for our loved one. The place is a revolving door of staff -…read moreno one seems to stay for more than a few months. In under a year, there have been 4 Executive Directors at Madison at Clermont! The staff is continually unresponsive and does not keep family informed about their loved ones. Madison is poorly run facility, charging exorbitant fees.