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    8 months ago

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    BrightStar Care

    BrightStar Care

    4.5(2 reviews)
    1.9 mi

    I didn't use the service but the gentleman was really nice and kept in touch offering to find me…read moreservice for the week I needed senior care. I ended up hiring privately but the business owner was so nice I would look into them on our next trip to Florida

    My family and I stayed at Holiday Inn Orange Lake in Kissimmee. We have 5 kids--three that are a…read morebit older and then two-year old twin girls. We wanted to enjoy the Theme parks without taking the twins along. I called the hotel and they said the childcare service they recommended to their guests was Brightstar. I was hesitant to call a nanny service, but knew if we didn't, life would be miserable at the Theme parks with a couple of two year olds tagging along. I am soooo glad that I made the leap of faith. I have nothing but positive things to say about Brightstar. They were professional and nice from the first moment I talked to them on the phone I called them the night before I needed the babysitter (about 18 hours notice). I told them I was looking for someone with experience in taking care of multiples, as they are extremely challenging. I wouldn't have been surprised if they were not able to find someone with such short notice. However, in about an hour, I received a call back from Brightstar. The lady recommended one of their nannies named Shalimar, aka "Dee". She told me the hourly rate would be $19.00--sort of expensive, but well worth it for my sanity. We ended up using Dee three times over the course of the next two weeks. She stayed with our twins about 9-10 hours each time. Dee arrived right on time each day. She was very sweet, humble, and great with the twins. She took them to the playground at the hotel, put them down for their nap, fed, them, and kept them entertained each day--which was no small feat! Dee sent me text messages a few times throughout the day to let me know how they were doing, which gave me further peace of mind. By the time Dee left on her third day, the twins were hugging her and kissing her good-bye. They really liked her and seemed to enjoy their time with her. I would highly recommend Dee to anyone needing care for their children,. She is completely trustworthy and very competent. I will definitely request her again when we return. Thanks so much Dee and Brightstar!!! :)))

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    Spring Hills Hunters Creek

    Spring Hills Hunters Creek

    3.6(5 reviews)
    5.0 mi

    Much appreciation for Spring Hills Hunters Creek. The compassion, love, and human spirit shown…read moreduring the very short time my grandmother resided there, was out of this world. From Elsie and Alexa in admissions to Cheryl as resident director, to all nursing and rest of staff. In our family's heart, you have a special place!!!! Because of your many stringent precautions, this facility has not had a single resident or staff COVID incident. ZERO! If you are considering to bring your loved one here, do not hesitate. This beautiful place will admit your loved one, when so many others will not. They will love and care for their memory challenged residents and protect them dearly, no matter how extreme their mental health state is. It is worth every dollar and cent. No price tag is big enough for someone you love. We are glad we did! Thank you for reading neighbors, and God bless!

    I absolutely LOVE this community! My grandma came in reluctant to come and leave her home... it has…read morebeen 7 days and she is now so happy and relieved to be safe and have things to do. When we moved they has a band playing, she has already been down for church service and a Macy's trip! They had a bit of a hiccup getting used to her medication schedule and how to handle her mood swings with her dementia, but I guess it's normal while they got to know her. She is now happy and loves coming down to dinner with her new table peers. I must say that these people held my hand through my numerous guilt attacks.... I mean, all and all... Spring Hills staff made a very hard situation a much easier one. They truly care for their residents and their family.

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    Spring Hills Hunters Creek
    Spring Hills Hunters Creek
    Spring Hills Hunters Creek

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    The Terrace Of St Cloud

    The Terrace Of St Cloud

    2.3(6 reviews)
    6.9 mi

    Our HEARTBREAKING experience at The Terrace of St. Cloud LTC. In a matter of a weekend, my father…read morewent from upright and alert to near lifeless, and they didn't even notice. The terrace claimed my father was simply sleeping and medicated, claimed his vitals were normal, they claimed it was a coincidence of timing, they claimed his sleepiness (actually comatose state) was due to meds that were never given. I had to demand his vitals be taken, by threat of calling 911 myself. It revealed a horrible fact. They allowed my father to lie in bed UNMEDICATED AND UNTREATED, even UNDIAGNOSED, with severe Sepsis, Pneumonia, UTI, WBC through the roof, respiratory failure, sustained Tachycardia, and a massive stroke, as he slowly and painfully died. They did not provide the necessary "comfort care" they were entrusted to provide, nor did they communicate the change of condition with our family. Instead, they did their best to hide it. The staff that was hired to protect and care for him did not at this critical time. Something as simple as a urine analysis could have revealed so much. NOT EVEN A PAIN KILLER, NO COMPASSION. They chose to ignore the fact that he was dying right before them, watched and did nothing as if his life were worth nothing. His pain was worth nothing. When we arrived in the ER of St. Cloud Orlando Health, only 6 minutes away. The paramedics had to place him on full O2 at 100% and manually bag him as he was passing away in transit. He had numerous major diagnoses that are not acute and with certainty require time to progress (severe Sepsis, pneumonia, chronic UTI, WBC through the roof, respiratory failure, sustained tachycardia, and a major stroke). We tried our best to be there, befriend, and show acts of appreciation toward the staff. Always respectful and attentive. Yet they lied or made the wrong assumptions without fact-checking. Jeffrey, my father's RN, assured us that my father was sleeping because he "was up partying too much overnight," and supposedly they gave him a sleep medication to help him rest. Well, that was not true; it was not even documented in his medical chart. He also encouraged my mother to give my father a supplement drink while he was unresponsive and showed no swallowing reflex. We suspected that he may have been comatose days before my ER transfer demand. I do not want to attribute bad motives to this one specific nurse. The staff is clearly overworked and understaffed. But the consequences reflect on the patients. But the sad reality is that nothing is going to change. AHCA, State-Managed agencies, and all the attorneys in the world have no bearing on a broken system. It will continue to sadly take our sweet elderly ones in an undignified way. Those who cared for us 1st are sadly neglected by the agencies and individuals entrusted to care for them and protect them. Only God can bring justice, and he will. This facility REDACTED DOCUMENTS that prevented my father from being transferred to another facility, IGNORED SEVERAL FILED GRIEVANCES, perhaps even erased them. The apathy is tangible with nurses, nursing aides, Manager Wendy, Nurse Marie and Jackie Dir. of Nursing. Caregiver burn-out has clouded the judgement of some of these persons in my opinion. Please do not forget the ones you made an oath to serve and protect. Ultimately, we are all accountable to a higher power. May this testimony serve if nothing else, as a way to prevent this from happening to others, if only one person benefits it was worth sharing our story.

    Great staff on UNIT one . They are on the ball with lights and making there pt looking good.read more

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    The Terrace Of St Cloud
    The Terrace Of St Cloud
    The Terrace Of St Cloud

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    Greenleaf - assistedliving - Updated May 2026

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