Love the company culture. The residents are great! Great place to work. You will develop a great…read morerelationship with the residents and the workers

Run! Stay away. If your family member is not arriving with someone they will be treated as such. Do…read morenot arrive on the weekend or after 2 pm on Friday. You will be told no one is available to evaluate them and your loved one may be forced to be bed ridden and diapered if no one is there to speak for them. The nurses did not even check to see if she was oriented. When the floor manager came in that evening she assessed her and most importantly spoke to her like a person and then called in the nurses and assistants to read them the riot act. My mom had knee surgery and was just there for PT. They would move her and touch her bandaged leg and had no clue why she was there. There was no communication between the shifts. She put her in a diaper despite her protests, they didn't want to get her a chair to go to the bathroom and told her she'd have to go in the diaper. This was before I got there. The bathroom was badly ventilated, between two rooms so it always felt like someone had showered recently, it only had a toilet. The food was disgusting, prefrozen meats that looked like the muscle had burst from improper storage, skinned mash potatoes that felt like hardened chunks that had been left uncovered, cold and bad coffee and what was surely jello that had been to watered to prevent becoming solid with ice cubes in it. On top of that the plastic covers for the food smelled like standing water. We brought her food and fruit every day. There is no where for family to sit. They did not bathe her even though she arrived in hospital robes. They spoke AT her. My husband noticed another woman who seemed to have been wearing the same thing all weekend. On a Sunday morning they told my mom when she was alone that her knee extension machine was broken and they would have to wait til PT came in on Monday before she could have her treatments. We showed up and asked the nurse on that shift to turn it on. She walked in and set it up. It was never broken, they had just taken it apart and said it was broken. My mother was upset and felt so unsafe. She had been uncomfortable not being at home when she arrived but her fear and anxiety became palpable. The insurance company and hospital were appalled by her treatment and worked with us to get her out of there as soon as possible but they needed the in house doctor to ok the transfer. They lied to my husband about when the doctor was available and nothing happened until the evening before she left. We made sure she left the next day by noon. This is a nightmare. Do not leave your family here. Do not leave your enemies here.

This woman is heartless and rude She shouldn't be working…read morewith elderly people She was playing games on her tablet while I was talking to her then cleaning under her nails with the staple remover Gross

Owners Shelby and administrator all both POS's. If you have the money to pay to make them rich,…read morethey will fake smile to you all day long and kiss your ass but you better pay up. They enjoy their mansions while residents sit in feces until someone decides to attend to them. Would never recommend any facility from this company.

We take my brother here when ever we have to go out of town . My brother suffers from dementia and…read moreParkinson's he is bed ridden now and needs total care . They give my brother the best care they feed , change and bathe him and give him his medications. They also make sure he drinks plenty of fluids. The office personnel and staff are exceptional. I was also a patient there when I had my hip replacement surgery I also received the best care and therapy to get back up on my feet as this was the second time I had total hip replacement the first one was 42 years before . This is a great facility.

From the owner: We're newly remodeled, growing and making a difference!…read more The mission of Guardian Care Nursing and Rehabilitation Center is to provide our resident’s high quality skilled rehabilitation and skilled nursing care regardless of race, color, religion, national origin, gender or family status. 
 Our purpose is to meet our residents demanding expectations by providing our residents high quality skilled rehabilitation and skilled nursing care in a manner that recognizes the value of human dignity at all stages of life.

I stayed here for a while in 2018 after spending months at Orlando Regional Medical Center,…read morefollowing complications from surgery. I will ask Yelp to update the name of this facility. I suspect Westminster Care is the name of their parent organization as this facility is called Delaney Park Health and Rehabilitation Center. While I was there a major construction refurbish was ongoing. Among the upgrades was the addition of two large therapy rooms. I see them on their website and they look terrific. Unfortunately, they were restricted to using a former patient double room during my stay. It wasn't ideal, but they made it work by scheduling patients at staggered times. The therapists, both Physical and Occupational, were all great. Not just in planning and carrying out my rehab plan, but in their flexibility as well. I required wound care at that time, with an open wound that often seeped through the dressings and leaked. If that problem caused me to not be able to leave my room at my scheduled therapy time, they would let me come down as soon as I was able, or on days when I was room-bound they would come to my room and work with me on bed exercises. I can't say enough about the therapists, and now they have their long-awaited new therapy rooms. As for the skilled nursing side of the equation, you have a range of skills and attitudes, as with any medical facility, either hospital or post-hospital care. Andrea, the Director of Nursing, and Amy, whose title I forget now, were both wonderful, skilled and caring. And Andrea can sing! I knew I could call on either of them if I had a problem that needed more attention than from a nurse or medical tech. As for the nurses and techs, that is where the usual range of skills and attentiveness come in. There seems to be a natural drop off between the day and overnight shifts. Then again, there is a lot more foot traffic overall during the day, what with visitors and active patients, so it follows that there are fewer bodies to get things done. I was in a double room, which was an adjustment after the private rooms at ORMC. Especially since my roommate was a rather unpleasant long term resident, over 90 years old, who swore a lot and was vile to the nurses, before periodically turning sweet after his temper explosions. He not only always kept the curtain closed between us but also kept the window shades closed, so I never got to see the outside. More motivation to wheelchair myself outdoors, I suppose. Normally the double rooms are not such an issue, I imagine. I just drew the short straw. The food was fine, though they offered two main choices and it seems I didn't get to choose my selection most times, unless I checked out the menu a day ahead and wheeled down and knocked at the kitchen door. Mostly I didn't bother. There was a nice outdoor lounge area with bird feeders nearby. But the construction limited the view, and the smoking area sometimes made it harder to enjoy as I was limited at how far away I could sit from them. So while the wound care could have been more consistent, overall I think this is a facility that really tries. It is part of a non-profit organization, and that can't be easy from a budget standpoint. I stayed briefly in a different rehab facility before this one, until an emergency sent me back to ORMC, and I must say that Delaney Park rates higher for me.

The care quality is mediocre and here is why: The main floor…read moresmells bad for some reason 2nd the staff are confusing and less informative and lastly outdated equipment.

Stay away from this place, my husband was in here and my family went to visit while I was working,…read morethey went into the room & my husband had a blank stare in his face, he told them he did not want to be there and slowly told my family what they had done to him. Between 2 of their CNA (or whatever they are called) took it upon themselves to pull his arms and yell in his face, they were so close that my husband said he was spit on while they were yelling. I immediately took him out and did not let him stay another day, I complained and they told me they were looking into it and never called to give me any updates. If you don't believe me then walk in unannounced and then ask your loved ones what they really think of this place. Take care of your family at home, don't leave them with someone who doesn't know or care about them. Horrible, horrible place.

I have visited many nursing homes in Central Florida as a caretaker for my Mother, who at one time…read moreor another was in 3. This facility his head and shoulders above any that I visited. The care and concern that all staff members have for the residents is in comparable. This is a small facility, 40 beds, but the staff was very adequate. The building was spotless and odorless. Each resident had their own TV, the rooms were large, beds modern and comfortable. Large closet, two dressers, plenty of wall space to hang pictures. Excellent social director, and therapy staff, who knew and were concerned about all the residents. I was lucky to get my Mother in this facility.

Awesome !!!!!! the STAFF very caring and friendly service , I received my Covid-19 vaccine , And…read moreLaShoun, Clinical Director she's a GREAT very caring person . Thanks

From the owner: Health and Medical Services Primary Care…read moreMedical Weight Loss & Management DOT Physicals

FORMER EMPLOYEE OF CONWAY LAKES HEALTH AND REHABILITATION…read more Other cnas/lpns warned me prior to making these! Complaints July 11th -during training cna dropped patient in a toilet stepped back and laughed at them I helped them up and reported the incident July-17th I seen a cna curse out a patient calling them a (fucken bitch) telling them to (shit the fuck up and roll over) . July-17th an employee from activities refused to stop walking to allow me to give my patients water (the patient have not received water since 7am it was now 3pm). She proceeded to state infront of the patient I'm not stopping I have things to do and god forbid you ask this one to do anything she acts like she can't hold a thing. July-28 I had a two person assist by nurse for two patients I notified the nurse that both had been sitting in urine and that I needed her help that it took 35 minutes to get help for one patient another 25 minutes go by they send me on my break at 8:30 pm! My break is 45 minutes they left the patient in he own poop for the entire time . July-28an nurse was putting a medication on a patient head and informed me she did not know what she was doing she said I think u put it on her head and wash it with a cloth I'm not sure I work nights I asked her what do you mean your not sure she then tried to have me apply it and I refused. July-30th a patient complained of vaginal pain the nurse took a medicated script from on patient squeezed it in a medicine cup and told me to apply it to said patient's vaginal area I declined. July -30th a patient that is paralyzed from the waist down wanted me to remove her hoyer belt from under her while she was in the chair because that's what the other cnas do for her I went to the nurse and the nurse on duty tried to convince me to do the same thing I REFUSED . August 1st i arrived to work I waited for the don to inform her of the incidents on prior days And was told that they will no longer be employing me . Because I have a complaint every day . And that they haven't heard any of these complaints before I became employed. They refused to supply me with documentation of ANY OF THE INCIDENTS. IVE REPORTED EVERYONE ON OF THSES AND I WILL NOT BE HUSHED ON THE HARSH AND UNFAIR TREATMENT OF THESE PATIENTS. They do not care about making it a safer or better place for anyone's loved one they only care about hushing the problem!!!! To them it is just another check !!! To me it was much much more ..

If I could put 0 or negative stars I would. My father was sent here for physical therapy to…read moretransition back home. in 5 days he only had 1 physical therapy session. We had wounds on his feet with wraps on them. The wounds were never checked until the 5th day when I asked to take him to a local hospital to have them checked. After asking about taking him to a hospital due to the neglect to check on these open wounds I was told numerous times ways they could "make it better". They could have done what they should have from the beginning and it wouldn't have reached me asking for this. Every nurse or medical person I spoke to outside of the facility spoke very ill of this place and were shocked that the place was still open. The nurses are too busy talking shit about the patients to help the patients there. Again I would try your best to find any place but here!!!!!!

My husband was there for 5 weeks and he spent 22 hours in the day either in a wheelchair or in bed…read more Therapy only an hour or half 5 days a week. Inactive for the rest of the day. Lost the muscle tone to be able to use a walker. Disappointed that they made him worse instead of better. Would not recommend for getting someone back on their feet.

We searched high and low for the perfect place for our Nana. She stayed at several places after her…read morestroke... We are truly thankful to have found her home here. The staff genuinely cares. From the front desk, physical therapists, CNAs, nurses and even the hair stylist treats her like their own. Nothing gives us greater peace and happiness for our Nana!

I went into the ER for abdominal pain, the Dr and nurses were so compassionate and kind. I would…read morehighly recommend this ER to all. They deal with patients in a respectful and loving manner as if they are treating their own family, I give them a 10 out of 10...

We unfortunately had a stay at AdventHealth Orlando in the PICU recently. It's not a review I ever…read morewanted to write but i'm happy that it's a positive review. All staff were so friendly and helpful to us during our stay in the PICU. they were constantly asking how they could help and if we needed anything, often coming up with resolutions when we didn't even ask for them. One of the nurses brought my baby toys once he was able to play and brought me coffee whenever I asked. This was a terrible situation but i'm so thankful for the staff in the PICU and our last day in the CICU that made our stay better. On a side note: the pharmacy in the main area of the hospital next to the gift shop is a great spot for restocking your medicine cabinet. You can get staple meds like daytime cold meds, allergy meds, tylenol, etc for just a few dollars. I got daytime cold meds for like $3! I also bought childrens ibuprofen, like a big bottle, for under $3. This is a hidden secret that needs to be spread!

Always Best Care of Orlando has been a life saver for our family. Their caregivers are…read morecompassionate and reliable and my grandmother is thriving at home, exactly where she wants to be. We highly recommend their services to anyone in the Central Florida area looking for in-home senior care.

From the owner: At Always Best Care, we offer a comprehensive range of home care services to help seniors stay…read morehealthy while they get the help they need to remain independent.