I had heard of this place before but never had a reason to visit until now and I was very…read moreimpressed. The property is beautifully laid out, with the assisted living and memory care unit located in the last building for a sense of privacy and calm. Check-in was quick and modern with an AI system that scans your name and takes a photo for added security. Each area is clean, organized, and secured with locks. Inside, there are inviting gathering spaces for games, activities, and entertainment, and the rooms are designed to feel like home rather than a facility. One of the most thoughtful touches I noticed in the memory care unit was the personalized photo frames outside each resident's door, often showing them with a spouse or in their younger years. The atmosphere was warm and welcoming, with a pleasant scent throughout the building. During my visit, I saw residents enjoying themselves in different ways--some were watching TV, some resting peacefully, and others actively engaged in activities. Everything about the environment made me feel confident in the level of care and dignity provided here. If I were looking for a place for my own family, I would feel at peace choosing this community. Honestly, I could even see myself living here without hesitation.

Let me start by saying this is in regards to shady business practices. Increasing rent over…read more$2,500.00 even though we were told by staff many times for over the past 2 years this would not be the case. After 3 days of calling finally spoke to there region Manger Robert who hung up on me while discussing this and the fact that they lacked clarity in their communication. Robert's attitude was very Joe Pesci character in "The Super, Give me my money" this is very said as the staff and people here are all great and thoughtful.

Theres snacks! Assisted showers and snacks. Under the influince of chronic pain i sleep most of the…read moreday but am always fed and medicated on time and go for a walk

From the owner: Assisted living servicing the greater Orlando arearead more

Caution: HarborChase of Dr. Phillips Assisted Living…read more My parents lived here for 41 days (Aug 15-Sept 25, 2025). After I filed a complaint, the Florida Agency for Health Care Administration (AHCA) issued a 48-page Statement of Deficiencies citing failures including not following physician orders and medication-related deficiencies. These findings are public record. During those 41 days there were three Executive Directors (DJ, Tammy, and Heather). The Head of Maintenance (Luis) also left. When I moved my parents out, I confirmed a zero balance. Our sales agent had represented one free month. After move-out, Katherine Schachter (Regional Director of Operations) and Mark McBride (Chief Operating Officer) provided written assurances regarding credits and refunds. However, full billing statements were not provided until February 26, 2026 -- five months later -- After my parents had already moved out, we received two phone calls delivering the same recorded message from Heather (Executive Director) identifying by first and last name an Independent Living resident who had died by suicide. I reported this as a potential privacy concern. Based on our documented experience, I do not recommend HarborChase of Dr. Phillips Assisted Living. The response to my post is to contact HarborChase. No I gave you 5 months to correct your mistakes. Give my parents their money back!! You violated both the medical and financial part of the contract!

As a caretaker who visits a resident at HarborChase frequently, I can say with confidence that this…read morecommunity is truly exceptional. From the moment you arrive, it feels more like a five-star resort than a senior living facility. HarborChase offers an impressive array of amenities that cater to both comfort and enrichment. Whether it's the beautifully landscaped outdoor spaces, the fitness and wellness programs, or the vibrant calendar of social events, there's always something engaging happening. The dining experience is another standout feature. With multiple restaurant-style venues serving gourmet meals, HarborChase elevates senior living to a culinary experience. It's also worth highlighting that under the leadership of a new executive director, HarborChase is undergoing a noticeable transformation. Her attention to detail and hands-on approach are clearly driving meaningful improvements in resident care and overall operations. If you're basing your opinion on reviews from a year or two ago, it's important to know--things have changed for the better.

This is the best solution for all your senior living needs. Veronica is such a darling and has the…read morebiggest heart. She treated my family as her own and did not stop until we found the best place for my grandfather. She still visits him to this day! She is very professional and listens to all your needs. I would recommend this company to anyone looking for help with senior living options. I had no idea what to do when my grandfather slipped and fell alone in his home. I knew it was time to get him to a safer place with other people his age and friend staff. Veronica did an awesome job!

From the owner: North Star Senior Advisors is dedicated to providing a guided path to senior living. Our…read morecomplimentary senior placement / transitional services are dedicated to helping you find a home for your loved one. We don't run your personal information into a database and send to a list of providers, instead we take the time to meet with you and assess your current situation as well as learn about your care needs. Our service is FREE to families searching for a senior living for their loved one. If you own an assisted living facility or adult family care home and would like information about being a part of our network, please contact us for an appointment. We would love to refer clients to your community!

My father is a resident at this lovely Windermere home. He is 86 years old and suffers from…read moreAlzheimer's for the past 5 years. We were very fortunate to find this Assistant Living location close to our home that provides 24 hour care and tends to his every need. He is under Hospice care at this time and the family works with the Doctors and Nurses to coordinate the best care for Dad. All meals are home-made, well balanced, and they know all his likes and favorites. They are now family to all of us - he's treated like "grandpa". I'm available to chat if you need to connect.

From the owner: Windermere Assisted Living is Located In the beautiful Wealthy city of Windermere, which is in the…read morewest of Orlando, orange county Florida. Windermere Assisted Living is situated near Walt Disney World just 3 miles to the north. Windermere Assisted Living is your premier destination for assisted living and elderly care services in Windermere, FL, and the surrounding areas. Our caregivers provide support at our beautiful assisted living facility and can handle all your senior living needs in one place, ensuring that your loved one receives the attention and compassionate care they deserve. Windermere Assisted Living is opened to Provide qualified professional care and service to everyone who needs assistance in their daily lives, in a comfortable and secure atmosphere. Windermere Assisted living goal is to serve everyone with passion, love, dignity, and respect to an individual who needs assistance in their daily lives. We have a serving heart and positive attitude towards senior

Much appreciation for Spring Hills Hunters Creek. The compassion, love, and human spirit shown…read moreduring the very short time my grandmother resided there, was out of this world. From Elsie and Alexa in admissions to Cheryl as resident director, to all nursing and rest of staff. In our family's heart, you have a special place!!!! Because of your many stringent precautions, this facility has not had a single resident or staff COVID incident. ZERO! If you are considering to bring your loved one here, do not hesitate. This beautiful place will admit your loved one, when so many others will not. They will love and care for their memory challenged residents and protect them dearly, no matter how extreme their mental health state is. It is worth every dollar and cent. No price tag is big enough for someone you love. We are glad we did! Thank you for reading neighbors, and God bless!

I absolutely LOVE this community! My grandma came in reluctant to come and leave her home... it has…read morebeen 7 days and she is now so happy and relieved to be safe and have things to do. When we moved they has a band playing, she has already been down for church service and a Macy's trip! They had a bit of a hiccup getting used to her medication schedule and how to handle her mood swings with her dementia, but I guess it's normal while they got to know her. She is now happy and loves coming down to dinner with her new table peers. I must say that these people held my hand through my numerous guilt attacks.... I mean, all and all... Spring Hills staff made a very hard situation a much easier one. They truly care for their residents and their family.

Pristine in every way. The faculty is just wonderful with the seniors…read more Lots of activities.

Y'all dis place is so nice especially the memory care unit they are so so nice their nice food and…read moredecor is super nice also they two bird Lucy and Dessie I apologize if I spelled the other birds name wrong 5 STAR also the restaurant there is awesome

Many WONDERFUL STAFF (& Residents!!) , however... NO…read moreRESPECT by Administration & "Health Care Services" for the DANGERS of Fragrance (& other) CHEMICAL EXPOSURES at "The Windsor"‼ The "new" generation of health care providers Do NOT have the CONFIDENCE to stand up and say, "No, This IS a HEALTH CARE ISSUE" because they are so AFRAID of OFFENDING the Users, some of whom ARE the nurses and other health care providers!! I Live in an Assisted Living Facility (ALF) in Kissimmee, FL. In a meeting this past Wednesday, I addressed the Resident Council Meeting (RCM) concerning FUMES coming down my corridor from KITCHEN-Cleaning Products (Chemicals!) after the evening meal. I was criticized by the "Executive Director"for bringing it up in a group meeting, which IS the APPROPRIATE PLATFORM for addressing RESIDENT Issues!This is the 3rd time in about 3-4 months, and it is a problem that affects ALL residents on that 2nd floor wing. Both the Director AND Assistant Director of "Health Services"were there, and NEVER SAID A WORD IN SUPPORT BEWARE of ALL Residential Living (ALFs, Skilled Nursing [Nursing Homes] and Rehabilitation Facilities. NOBODY HAS THE BACKBONE TO SAY IT OUT LOUD!! They need to HAVE and ENFORCE a Fracrance/Chemical-FREE Policy as a "Term of Employment" for all STAFF!