Don't be deceived by the photos. Go behind the scenes. Severe maintenance issues. Cobwebs abound…read more Many broken, damaged fixtures, faucets missing knobs, toilet tissue holders broken for weeks. Painting needed Several staff were compassionate ( and saved the day for Mgt) however many were not ( on their phones). Memory Care quality very lacking as if a patient is incontinent, unless you're there and push the staff to toilet/change them, they sit there or lie in their bed for hours. Don't expect them to help getting their teeth brushed either. Long story but you're lucky if they get it done. UNLESS you push the issue. Food mediocre at best. Activity provided but if a patient is unable to participate no effort to help or get them engaged. Staff to patient ratio very low. This area had about 20 patients and no more than two staff so if one was busy with meds or changing a patient, the other was responsible for everything else like entering or exiting visitor due to the lockdown policy. Forget the positive online reviews and if you tour, ask other visitors their thoughts. Maybe AL is satisfactory but MC is way below expectations.

I was very impressed with Grand Villas after having seen a few assisted living homes. The staff are…read morevery nice, very professional, kind, and accommodating. TaMara and Marshall seemed genuinely concerned about my mom. Exactly what I was looking for. My mom will be moving in next week.

Promise Home Care is a great company. We have had nothing but great experiences with all of their…read morecaregivers. I am very happy with their service and would highly recommend them! Quick, efficient, and dependable. You can rely on them to work swiftly to meet your needs and find someone for your home that you are happy with.

great company to work with. David is a master at coordinating care and matching clients with…read morecaregivers. we have had Karen , Joyce, Nicole and Millie since 2017, and they are fantastic. as needs have changed, we have moved to full-time care and we have gotten to know new caregivers as well. if you need care for a loved one, I recommend Promise.

Owner called me personally and asjed what he could do to make things right and sent mary who…read morethankfully was prompt,friendly,helpful (instead of telling me what she couldn't do) and-she likes dogs!

always quick to respond to any concerns, Jason L was amazing to work with and set up the care with,…read morehe explained the contract and how things would work very clearly and responded to all calls immediately. Rebecca the coordinator/manager was just as amazing. if I had a concern or a question about an Aide she would call me back as soon as she received the message with an answer even with the 3 hour time difference. The Aides Stacy and Toni were the most sincere and sweet ladies that I could have asked for to help care for my Dad. They did not just come in for a job they treated him like their family including taking him some of their family holiday meals and putting up with the very grumpy moods. Some amazing people and incredible care. Thank you!!

Amazing Private Duty company. They do take long term insurance. FYI- this is not a Medicare covered…read moreservice. What First Light Provides is worth every penny. They make sure the caregivers they provide are a good personality match for their clients- they keep changing them out until things "click". I have had many patients utilize their services, and all of them have had only wonderful things to say! Need respite from caregiver duties? Need help giving a loved one a bath a few times a week? Changing linens? Grocery shopping? Safe Transport to doctors appointments? Help reminding mom or dad to take meds while you are at work? Call them!

You couldn't be in better hands. Care that is genuine and thoughtful - Karen and her team go the…read moreextra mile every single day! It is so hard to trust someone with your loved ones care and that is what makes First Light unique.