1. Sandcastle Homecare

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Maitland, FL

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Sandcastle Homecare

5.0 (4 reviews)
Open • Open 24 hours

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Grand Villa of Altamonte Springs

Grand Villa of Altamonte Springs

4.0(4 reviews)
2.1 mi

We've toured this facility twice. Once alone with my husband and the second time with my 92 year…read moreold mother. Alone we were impressed with the facilities, activity offerings, accommodations offered, and the condition of the residents. The residents sold us as they were clean, happy, friendly, and spoke fondly of the organization/people who work there and all of this was in the absence of staff. We toured well over 12 facilities without my mom and placed this location on top of our list of possibilities. The time came for us to introduce mom (who has been living with us for 25 years) to the worst up to the best. Within the first 30 minutes she opened up that SHE loved Grand Villa!!! We want to thank Barnie for taking the time to introduce his facility to us and answering our hundreds of questions.

Don't be deceived by the photos. Go behind the scenes. Severe maintenance issues. Cobwebs abound…read more Many broken, damaged fixtures, faucets missing knobs, toilet tissue holders broken for weeks. Painting needed Several staff were compassionate ( and saved the day for Mgt) however many were not ( on their phones). Memory Care quality very lacking as if a patient is incontinent, unless you're there and push the staff to toilet/change them, they sit there or lie in their bed for hours. Don't expect them to help getting their teeth brushed either. Long story but you're lucky if they get it done. UNLESS you push the issue. Food mediocre at best. Activity provided but if a patient is unable to participate no effort to help or get them engaged. Staff to patient ratio very low. This area had about 20 patients and no more than two staff so if one was busy with meds or changing a patient, the other was responsible for everything else like entering or exiting visitor due to the lockdown policy. Forget the positive online reviews and if you tour, ask other visitors their thoughts. Maybe AL is satisfactory but MC is way below expectations.

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Grand Villa of Altamonte Springs
Grand Villa of Altamonte Springs
Grand Villa of Altamonte Springs

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Sandcastle Homecare - homehealthcare - Updated October 2026

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