Great store. Excellent variety of furniture at a wide range of price points. The staff were easy to…read morework with and great with communication about options, delivery, etc. Next time we need outdoor furniture, this will be our first stop. If you're looking, Backyard and Patio Store should be on your shortlist.

Although I had originally purchased a fairly complete outdoor set of side tables, fire pit table,…read moretwo chair rockers and a love seat rocker we haven't returned since those days. The one item we did realize while in there, their price point was up there, but I didn't have much to compare to. Now some 7ish yrs on, it was time to replace the cushions. Our suite sits outside under a pergola, fully exposed to all the elements. They had been cleaned by the wonderful Ms Suzie, but they are grotty, green pollen stained, a little hole here and there. I started my search last spring, bogged down by C19 availability, difficult communications.. etc. One of my chairs had a bent rocker arm and leg, don't know how that happened. But, here is where paying for quality pays off. Winston Patio were great and actually replaced the arm for nothing... in fact they ended up sending me several arms, just in case. Anyway, I eventually reached back out to Backyard, formerly Outside In Style, to check on availability of cushions. Surprisingly, Jamie our original sales rep replied quickly and we began getting this together. 8 Cushions and $2700 later, we ordered them. On July 29th. They arrived yesterday and got the call. During this time I had reached out to Jamie to check status and she always replied promptly and on point. The location is convenient for us, just off of 71, well marked. Massive show room with all kinds of stuff. The gentlemen who helped us load the cushions was extremely nice and helpful and even helped me troubleshoot the bent leg and fix. I would imagine you could find less expensive stuff at the big box stores, however, I would find it hard to believe the furniture would still be in as good nick as our Winston's have faired over the past 7yrs. We picked up covers this time around, which I would imagine will keep the cushions like new much longer. Job done Backyard... we will be back, for some reason Suzie wants me to buy an outdoor grill... oh boy.

Four Hands Home is one of those places that consistently delivers when you're looking for something…read morebeyond the ordinary. The selection is impressive--modern, unique, and thoughtfully curated without feeling overwhelming. What really stands out is the team. The staff is knowledgeable, approachable, and genuinely helpful without being pushy, which makes the entire experience feel elevated and easy. I've found pieces here that not only look great but actually hold up over time--solid, well-made furniture that feels worth the investment. It's the kind of place where you can walk in just browsing and leave with something you didn't even know you needed. If you're in Austin and want distinctive, high-quality pieces that last, this is absolutely a spot to check out.

Four Hands Outlet is right next door to my gym. I have passed by this furniture store a thousands…read moretimes and never ventured in. At least a couple of times throughout the year this furniture store has a tent sale. I may glance into the tent if the furniture is clear visible. In full transparency, I did not know what the durability or longevity of furniture would be purchased at outlet. For clothing at an outlet, the hem could be off, button missing or another small imperfection. One would expect furniture to be durable and long lasting. Four Hands Outlet carries medium grade furniture. It appears to be foundational type furniture. There were a number of tables, chairs and sofa to peruse in the store. I will likely pop by when the tent is fully stocked. It is important to note that Four Hands Outlet has earned a number of Yelp awards. The sales representative shared her knowledge of what was going to be included in the sale, although her knowledge was limited. The furniture ranges from low to medium price range.

We learned about Churchill's on Yelp and I recommended a friend who just moved to Lakeway to give…read morethem a try. He was happy to learn that Churchill's had availability next day to help install a gas fireplace to replace his wood fireplace. I went over to his house and I was very impressed with the quality of the fireplace and the fact that it had a remote control! How cool! No more standing on my head to turn on the gas every time I wanted to use the fireplace. So I decided to call Churchill's and book an appointment to have two of my gas fireplaces converted to remote control units. They were able to fit me into the schedule within a couple of days which was nice and a gentleman named Peyton arrived and had all of his equipment and a floor mat which I though was nice to prevent any soot or mess on my floor! Peyton was very friendly and knowledgeable and mentioned that he has worked for Churchill's for years. He did a great job and cleaned my fireplace, re-arranged everything to look perfect and installed the remote control system. He showed me how to use everything and was done very quickly. I was super pleased with my experience with Churchill's and I highly recommend them! Their service and attention to detail is top notch!

We bought a gas fireplace system from this business about 3 years ago. Almost every winter I need…read moreto call them to help me remember how to start gas fireplace using their box set up. Every time I call them they so graciously provide the service we need over the phone. After 3 years, today, they were so pleasant helping me understand how I can light the gas pilot. And the woman helping me today was one of the owners! Over the hill in amazing service & pleasant individuals to interact with.

even if you aren't looking for furniture or accent pieces, you need to stop by this store at least…read moreonce. I'm not prolific at reviews, but this store has everything from outrageous to traditional to funky/retro. seems like every time I stop by just to browse (after lunch at top notch next door) I end up finding something to add to my home. I bought two pieces of art (wall hangings) that are truly one of a kind finds. but all of that aside, I find the staff over the top knowledgeable and TRUELY helpful. Ricky the "rock star" helped me today. I was skittish on buying two large pictures for fear they wouldn't fit in my car. with his help and some cardboard, I was able and excited to get my purchase home. I appreciate that the whole staff here are the best ever as far as assistance. if I am able to upload pictures of my purchase, you'll understand why I like shopping this place.

I discovered Austin's Furniture Depot after my visit to Upscale Cheapskate. This local furniture…read morestore has a Keep Austin Weird vibe. In fact, all their Austin signs and Keep Austin Weird signs were a draw to venture into the store. Austin's Furniture depot is located on Burnet Road and offers a unique mix of new furniture, statement pieces, and items from local artists. This is not your typical furniture store. Surprisingly, the Austin signs are quite affordable. I asked Shawn one of the store managers, what do folks do with all these signs. He responded by saying the put them in their homes and businesses. One of the eye-catching items in the addition to the signage, are the abstract and unusual artwork covered in shiny glass. I love abstract anything, therefore, I was very intrigued. They also had some individuals featured in the pictures with bold and colorful features. Shawn was friendly, knowledgeable, and very pleasant. He asked what I was looking for and took time to point out some potential selections. It was an overall very engaging and pleasant visit. Will definitely drop in again...

The customer service has been great. Douglas and Austin were extremely patient as S.O. and I…read morevacillated between two groups of furniture. They are very knowledgeable about their products also. Additionally, they called around to gather all the items we wanted from other location, warehouse etc. THEN the next day we decided to change from a loveseat to sofa which meant, in addition, more cushions and a different cover. One call later and all changes to the order were made and our delivery date remained the same. Based on my experience this far I am sure delivery will be just as good. For your outdoor furniture (and more) we highly recommend Chair King.

RUN!! Once they have your money you better hope there are no delivery, installation or service…read moreissues because only then will you realise that all the bad reviews are 100% legit. Spent over 15k 2 years ago on 2 fireplaces. 1 doesn't work and the finger-pointing, condescending runaround is exhausting. There's an old adage - You never know how good a company is until there's a problem. Just read the owner responses to all the customer complaints. His attitude tells you all you need to know. No matter how "pretty" the showroom is, or how "nice" the salesperson seems, when there's an issue with your purchase, they won't remember your name. And finally, there's a reason they don't install and instead provide you with a list of their recommended installers. Because when an issue arises they will take no responsibility - they will blame the installer or the customer or the builder.

Customer service is awful. Once you buy a product, don't expect support. They're only in the…read morebusiness of selling things. The Service Department won't answer the phone and nobody else will do that for them. If you leave a message for Service, they won't return it. I do not recommend them. Let's see whether they respond to this.

I had been telling myself I needed to stop at some of these non-chain type of stores as Austin is…read morefilled with them and I constantly pass by them. I went on a weekday after an appointment and knew I would probably be the only patron (and I love that). The location is rather random near the large Strait Music sign/store you see as you are getting off the highway. The woman who helped me was named Yvonne (or Yvette - sorry ) and she was awesome. There is nothing that peeves my soul more than the second I step into a store, a store rep is following a few steps behind me, asking me several questions. I'm the kind of person who needs to see what all the store has to offer, if any of it interests me, I then visualize it in the space I'm considering, etc. Constantly having someone behind me or waiting on me, puts this anxiety inducing pressure on me that my body seems to be allergic to lmao I will literally stop what I'm doing and end up leaving a store when I get to this overwhelmed point. I'm so very glad this did not happen here. I was greeted, said I was just perusing, and would let them know if I had any questions. I was shocked that the employees working that day respected this and actually let me walk around in peace. Even if I was taking a couple pictures and probably looking confused as I stood there visualizing where I might use this or that, etc. I ended up buying a couple of these very cute small outdoor plastic cups for a BBQ I was going to later that day and this awesome light-up outdoor Bluetooth speaker lantern. The only thing I would say is the outdoor lantern that I purchased would have sounded a lot better had I purchased two of them. They are truly intended for outdoor hanging around a larger space I would say as you can pair multiple speakers together. I went towards the end of the Summer so they were having some pretty decent sales going on with items discounted 30 - 70% off as Halloween and holiday decor was about to make its way in. Definitely recommend at least stopping past and looking at all they have to offer!

I've shopped here for years and have found them to be very helpful. Barbara is always looking for…read moreways to save me money and takes ownership of any issue and follows up promptly.

I exchanged something and they put funds on a gift card. This was no big deal bc I was just…read moreswapping lampshade sizes so happy to just grab what I need and swap out. After standing in line to do the exchange, locating the shade and standing in line again to check out, I wasn't able to use the gift card without a manager keying it in. This seems rather archaic but... whatever. So we paged the manager, waited some more, she keyed it in and it showed $0. The cashier said "that's not possible, I did the exchange myself just a few mins ago?" The manager then proceeds to say it takes 5 mins for funds to load. I point out on the receipt that it was 18 mins ago (lots of waiting in line) and now it "takes 30 mins for gift cards to load". I couldn't stand around another 12 mins hoping it would load as I had already left my family waiting in the car for an eternity. So now I have to go back and do this whole thing again just bc their system is flawed. It's a ridiculous waste of time

My husband and I returned to At Home to purchase some Christmas decorations. They have a wide…read morevariety to choose from. They have many indoor and outdoor Christmas decorations. We picked out a pre lit Christmas tree, two containers of shatter proof ornaments, and a star for our tree. When going through the checkout there were several people working. We waited for the next available cashier. It was a really short wait probably less than five minutes. The cashier was friendly. We paid and we're on our way. We set up our Christmas tree after our Thanksgiving Dinner. My husband removed the tree from the box piece by piece. He spread out the tree limbs so that it would look more full. Once all of the ornaments and the star were put on the tree it looked really good. I recommend going there to check out the holiday decorations as there is a wide variety of items to choose from.

THE place to buy talavera in Austin. They also sell a wide variety of chimeneas. Love this place!read more

The best Mexican pottery store in the Austin area, (I can't believe they only have 1…read morerating/review)! I noticed this store completely by chance on my way to a JBG Transplant sale and stopped by to check it out. I'm so glad I did. They have an amazing selection of talavera pots, house/garden decor and gorgeous planters of all sizes. The prices are extremely reasonable. I've been looking for a Mexican pottery store comptable to the ones in South Texas and this is IT. It's a wonderful little mom and pop business to check out and support. If you're lucky, you'll get greeted by their store cat!