poor hosts. i called 20 mins ahead as they suggested. i still had to wait. 10 mins before we were seated, i checked in with hosts. she told me its about 15 mins. so i just stood there and waited as i didnt want to walk out of the restaurant. 15 mins later, i asked if our table was ready, she said i didnt pick up my phone and they gave away my table. i was standing in front of her for 15 mins, and i had no missed calls. plus i saw 4-5 tables that stayed empty for at least 20 mins! If you read other reviews, there are the similar comments on the poor seating process. it seems like they just seat whoever complains the most. anyways. food was good. i liked their crab cakes. it was meaty and crispy without excessive amounts of dressing. corn had a nice creamy zest. Ponzu steak was done well. well marbled and cooked the way i wanted. $10+ for watered down drinks, so i probably wont get that. The waiter was attentive. This place should get an another star or two if they ran their seating process a little better. read more

Willard Hick's is definitely trying to be something, and for what it's trying to be, it's pretty good at it. The decor and menu at this place screams upscale southern to me and is paired nicely with a mix of old school R&B and pop hits that even out the country a bit. Staff here have a distinct look and the food does, too. I enjoyed two glasses of champagne during our late reservation on Valentine's day along with my steak, but it took our waiter next to forever to approach us about ordering, and when he did, it took about 15 minutes for our drinks to get to us. I really didn't mind, though, as it gave me the opportunity to sneak in an extra glass on hubby's dollar. The main course was steak and more steak, just how I like it. I paired mine with the fries and across the table was some mac n cheese. The steaks themselves were pretty good and obviously cooked with some rosemary and garlic as those flavors came through beautifully. The mac n cheese was the first I've been enticed to try in about ten years and I was pleasantly surprised at how non-cheese-saucy or over the top homemade tasting this version was. The fries were thick yet had a crispy coating and came with ketchup and a lemon aioli that I was really getting into a groove with. Unfortunately, my groove was interrupted when a waiter came by and took my plate, even after I told him I wasn't done. He laughed and took it anyway, despite my repeating that I wasn't done again. Awkward moment of the night. I racketed up our bill with a piece of chocolate cake that looked lovely coming out to other tables. It had a light refreshing sorbet on the side and the piece itself was huge. It was just a little too rich for me and needed more cake, less fudge-y-ness. I wanted Willard Hick's to be a bonified steakhouse, but in my mind, it doesn't quite measure up to that, nor do I think that's what they are going for. My favorite for steak continues to be LB on Santana Row, but this place has plenty of other mouthwatering items on the menu. We'll be back, if we can sneak in a reservation anytime in the future. It won't be long before this place is overrun. read more

Yum!!! The food was really good. The service was outstanding too. This restaurant is a must if you're in Campbell!

The cocktail list was decent. The corkage on your first bottle is free, which was an unexpected surprise. The wine list is also very good, but we almost always byob. The menu had a lot of choices. We shared the sushi appetizer, which was good, but the rolls were huge. It wasn't served with soy sauce, but I didn't ask for it either. I had the blackberry filet and my husband had the bone in ribeye, both tasty. We shared the baked potato and grilled corn. The corn was a little overdone. The service was great, but our main courses took a while. The server was very good about checking in with us. Also...they should fill water a little more quickly...we didn't get refills until we had already paid our bill. read more

this place was so good! very expensive but we did order a lot. It was two of us: we got two rounds each, two appetizers and two meals, one dessert and it was around $160. I wouldn't recommend going too often but it's a nice little gem. The margaritas were good, loved the outdoor patio (though it's pretty small) and the steak was amazing especially the teriyaki sauce. The cheese bread too oh my gosh- for sure get that. Im a huge fan of mac and cheese so we got that but i wasn't impressed. Overall a really good experience i definitely recommend it- especially for a date or something along those lines. You won't be let down. read more

Pesto cheesy bread is amazing! Cheese board offers a good variety of cheeses and meats. We shared he burger and I couldn't even finish my half! Huge portion! The ambiance is awesome, DJ was excellent! Overall had a lovely evening! read more

We had a fantastic evening last night celebrating my parents 60th Anniversary! We had the most fantastic service by Carly(sorry if I spelled your name incorrectly) and I had the pleasure of arranging my 11 people reservations with the manager Soriah(again I apologize for the spelling)-All 11 of us had The most wonderful meals-we had fantastic service and recommend Willard Hicks highly! Carly was attentive, cheerful and happy to accommodate any of our requests! Thank you so much for making this dinner so memorable for us! read more

Great location, superb service, lively bar scene on a Saturday evening. Though I would go here if I am either looking for a drink at the bar or I am meat starved as I was not impressed with the other dishes. read more

We walked in and were seated immediately, this was a totally unexpected treat. The food was great, the appetizers were fantastic, never had fried green tomatoes before, they are definitely a favorite and a must for next time. Service was good considering the place was packed, we will be back to try some of the other items on the menu. read more

We went for happy hour and had planned on eating but after several wait staff passed by us, two standing behind us chatting, we finally got someone's attention. When we requested the happy hour menu, took another several minutes for him to locate a menu. Took my order, forgot asked again. Then we watched as our drinks sat on the bar. My husband finally asked him to bring our drinks over. I'm sure the food is good, but couldn't get past the poor service. read more

My family of four came here for a nice meal. We beat the rush and were seated before everyone around us. We ordered appetizers and four plates for dinner. Everyone around us were brought their appetizers and dinner plates while we only received ONE of our appetizers. No biggie. My family was enjoying each other. We waited, and waited...and waited. After two hours we had enough. My mom got up and found our waitress to tell her to cancel the order because we are leaving. She said the food is coming and had one of our plates on her tray. We tried to cancel the order, but the waitress skipped over my mom and tried to place the plate on the table. One cold burger and fries. We talked to the manager and she just gave us excuses: 1. "The cheese on your appetizer that came out was burned so it took longer"... Okay thats fine, we received that appetizer, what happened to the corn? 2."One of your plates was ordered well done, so that takes longer"...Ten minutes longer not a hour or two longer? Please let us know of the hour plus increase wait for well done. ONLY RECEIVED EXCUSES LIKE IT WAS OUR FAULT? Everything would have been understandable if we were told why the food was taking longer, or just an apology. We ended up walking out. Family was excited for this place, but service failed. read more

Ribs are fall off the bone and into my mouth. Service is awesome. Drinks are great! Ambiance is fun! What more could you ask for?

The ribs are outstanding! We have come back just for them multiple times. Huge portion, so easy to share depending on how hungry you are. Ahi street tacos were delicious, and fresh. We have had great service every time, and Chad was very attentive and knowledgable about the menu. The drinks are great, and the bartender knows what he is doing for sure. I had a cucumber gimlet for the first time and loved it! Save room for the creme brûlée! Compliments to the chef! Looking forward to our next visit at Willard Hicks! read more

The food was super yummy, but better than that was the service. Joshua was very attentive, amazing with recommending foods and was just all around great. I really appreciated my evening and his service. Thank you! And get the Brussel sprouts. Do it now. read more

Thoroughly enjoyed our meal tonight at Willard Hicks. Perfect night for patio dining. Tuesday night so we were seated immediately. I started with the "abigail" cocktail which was quite refreshing and I love grapefruit. My husband had the "Market Delight" which was tasty if a little sweet for me. We then ordered the street tacos for an appetizer and they were absolutely delicious. Nice wine list which was reasonably priced. We ordered a bottle of Seghesio Zin for $40 - it was good. I had the wedge salad for my entree and it was excellent. Not a typical wedge as it had roasted red peppers along with the usual tomatoes and blue cheese crumbles - the bacon was maple flavored and fantastic. My husband had the filet - one of the best we have had in quite a while. Tender, juicy and with an herb butter topping. For sides we had the Brussels sprouts - yum and the Mac and cheese - double yum. I'm almost embarrassed to admit that we went for dessert after all that - the cookies with ice milk - so yummy and a very generous portion. I will definitely be back to Willard Hicks. read more

Willard Hicks - Cheers! Abigail on the right and Market Delight on the left. - New American Near Me - Campbell, California

We came in here on a Friday night and were seated right away. Our waitress was very friendly and patient as we decided what we wanted to order. The food was excellent but I also loved the vibe of the restaurant itself. It felt relaxed and casual, we sat at a table that was between the outdoor and indoor seating so we got to enjoy the best of both worlds. The food is a little pricey but you absolutely get what you pay for. We will definitely be back! read more

Simple concepts done well. Do get the ribs, You'll thank me later.

so glad we walked into Willard Hicks for dinner. The place wasn't too busy since it was a Tuesday night, but the wait staff did a great job for us. We have two small kids and they more then enjoyed their Mac and Cheese. The steaks we got were grilled to perfection. We did plain From the Grill style. The New York was good, but my Ribeye was better. What really stood out to us were the side orders. Brussels= AMAZING! Pancetta Mac and Cheese = out of this world. Even the Grilled Corn with cotija cheese and jalapeño butter was good. Definitely give this place a try. Cocktails before hand, beer or wine with the meal...you won't be disappointed. read more

Great food. The cornbread was to die for. Best ever I tasted. No wonder hard to get a table here. Will be going back every week.

This is my favorite place in Campbell. Fantastic steaks. A creative drink list and fantastic wines. Brussels sprouts were fantastic as was the gelato. Friendly staff. They have private rooms available. read more

This place has amazing service (thanks to the wonderful and attentive Tara) and delicious food at fair prices. We ordered the bone in ribeye with peppercorn sauce on the side, crab cakes, scallop risotto, macaroni and cheese, and corn. All dishes were good, except for the corn (very average). The ribeye and crabcakes here are much better than the ones at Forbes steakhouse. I would definitely return to eat here again. Btw: this place has loud music blasting in background, making it hard to have a decent conversation with person sitting across from you. The poor servers had to talk loudly just to be heard. Definitely not a romantic place. More of hangout with friends or large groups. Maybe restaurant could turn the music down just a bit so that it feels less like a club. read more

The quality of the steak is crap. It's really tough, almost seemed like it was defrosted. I got the bone-in rib eye which should be fairly juicy and tender. Sawing back and forth at it, you can tell it is a low grade cut of meat. Giving it 3 stars because the mac and cheese was pretty good. Too bad, I wanted to like this place since it's close by my house...Maybe I'll come back just for the drinks. read more

Another outstanding meal at WH. I love the Swordfish! The green beans were on point as usual.

Great steakhouse with casual atmosphere and delicious food. More of a friends and family place than a date night place.

Update from my previous 3 star rating. The management of this place has gotten way better. Service comes quickly and although pricey, the food and atmosphere can't be beat. Reservations are a must because this place gets pretty busy. Just the appetizers alone are to die. Crab cakes, steak tacos, and pesto cheese bread are all delicious. read more

Very friendly staff, great drink menu, fabulous food. Great fun at the end of the day to eat such a delicious steak.

Everything was delicious. Husband had the ponzu rib eye. I had ahi tuna and I loved the sauce they had on it. My daughter had the street tacos and my son had teriyaki steak. I didn't expect the kids meal to be only $7 so thought that was a good deal. My favorite part was the Brussels side made with brown sugar and truffle oil. Great service and clean. read more

I didn't think it was possible to mess up a ribeye, but the signature steaks are over the top. I couldn't taste the steak. It was like chewing teriyaki sauce. Too bad my waiter wouldn't substitute it for the plain ribeye. read more

Great from start to finish. I'd give it 4.5 stars if I could. Prompt service at the door and at the table. Server was friendly and accommodating. They serve not just one Veuve Clicquot by the glass, but two. You can choose from the yellow label brut or the rose. I had both. Of course. They're served in a tall, thin glass - and it seemed to be a heavy pour. The Veuve in itself is worth 3 stars. Salad and appetizers were good. Really liked the crab cakes. My steak was cooked well, the risotto was excellent... And the two desserts we tried, also great - absolutely nothing left of them. Will definitely be back. read more

Went there on a Saturday, had reservations and were sat promptly. Atmosphere was fine, very hip with brick and wood walls but the music choice I'm not sure about. The pesto cheese bread, hands down best part of the meal. You can't beat melted cheese, good bread and pesto. read more

Have been wanting to try Willard Hicks and so glad we did. Had an early dinner and got a table no problem but by the time we left it was packed and busy. I love the ambiance, lovely decor, beautiful booths and table, iron chandeliers, warm bar area. The rooms are in the back are enclosed now (as different from the previous restaurant). Our waitress, Katelyn, was friendly, helpful and right on with her service and suggestions. We started with a drink. The beer is big!! I ordered the New York Steak that comes with very thin fried onion rings on top with a fruit shallot sauce on top. Steak was tender and cooked exactly how I like it.....medium rare. My husband got the ribs which were super super tender, just falling off the bone with a hearty sweet barbeque sauce. We ordered brussel sprouts as a side and they were excellent. Sides are enough to share. We'll be back...... read more

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Really excellent food, attentive service, nice atmosphere! We were there on a quiet Monday, but they offer no corkage fee on your first bottle and we had one which was gift that we brought with us -- no attitude about that, thank you Miles! Had the cornbread and a wedge salad to start....both very good. Hubby and I both had the filet (the plain one; not the blueberry) and it was cooked as requested and was melt-in-your-mouth delicious. He had a baked potato as the side; I had the mac & cheese based on previous recommendations plus our server's. OMG...that stuff was heaven. Plenty to share of just about everything but the steak and his potato. Would definitely recommend and can't wait to go again! Not sure how it would be on a much busier weekend evening, but it'd be a great date night location! read more

I had the southern wedge (no blue cheese drizzle and dressing or bacon) and grilled filet mignon medium rare. It was actually TENDER. Very well made. A bit salty for my taste, but overall it's worth the price. I would definitely come back again! read more

The food was decent, but for a steakhouse, the ribeye should have been more tender and flavorful. Also, the herb butter on the steak should be slightly melted if the steak is hot enough, in this case it wasn't. The brussel sprouts were ok, definitely very sweet so you couldn't taste the truffle oil as much as just sugar. The baked potato with candied bacon was good, but the cheese wasn't evenly melted. All in all an ok meal, but definitely room for improvement. The staff was great, the ambiance was lovely, they just need to up their game with the food. read more

Yummy yummy. Great food free corkage on the first bottle, friendly staff. This place is nestled I. With a bunch of other and mostly very good food places. They are really worth the trip if you want a great balance of fair price, good food, service and atmosphere. They have a nice bar and the game will be on the tv for you. read more

Williard Hicks is our go to place for filet mignon. There is never an ounce of fat or gristle. They also have an excellent, spicy caesar salad and a delicious scallop risotto. My only complaint is that their desserts are often disappointing after a delicious dinner and the place can get loud in the evening because of the DJ. Nonetheless, it makes for a good night out. read more

Went for dinner and had very good food and service Joshua was are server and was the best. Joseph was the one who help seat us and was very nice and polite. read more

Our daughter is home for a week from college so we took her there for a nice meal. The atmosphere is nice but the music was so loud we had trouble talking across the table. The service was first rate. The cheesy bread appetizer was a big hit as were the chicken tostadas. The cornbread was good but completely burned black on the bottom and that ruined the flavor half way up. But we ate the top. The filet was very good and cooked to perfection. The sticky chicken sounds awful but it was delicious. The desserts were also very good. We will go back. read more

I give them zero stars. On my birthday yesterday we ordered $200 worth of food and didn't get our order. We got 2 steaks that we did not order and not one single thing that we ordered. I then called the restaurant to rectify it and Miguel was the person I talked to. He was rude and seemed NOT SOBER & put me on hold for an hour & a half and he also hung up on me 3 times. I then called back the next day (today) and the "manager" confirmed Miguel had NEVER put in my complaint, but was rude, dismissive and also hung up on me 3 times after waiting another hour on hold. We will be taking this to the better business bureau, as well as reporting it as fraud. $200 is alot of money to spend on food, which we are happy to pay, if we get what we ordered. The manager also refused to come to the phone and called me names which is completely unacceptable, while verbally abusing her employees. Worst experience ever! The manager put her employees at risk and made our food unsafe compared to COVID-19 guidelines. read more

I really enjoyed this place. Great food, great service and love the craft styled drinks.