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    Wheeler Optical Lab

    5.0 (8 reviews)

    Services - Wheeler Optical Lab

    Eyewear fitting

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    Eye Manager

    Eye Manager

    4.8
    (48 reviews)
    4.2 mi

    I had a very unusual experience at this office…read more After calling several highly rated optometry offices in the area, I couldn't find anyone who could accommodate two walk-in appointments for my children. This office was able to see both of them immediately, so I decided to give it a try. The office was empty when we arrived, and both the front desk staff and the optometrist were very kind. We were told that my daughter was slightly farsighted and my son was slightly nearsighted, so we picked out frames for both children. When it came time to pay, I was told my daughter's glasses would be $250 ($150 for frames and $100 for lenses) and a similar amount for my son, but would give me discount so it was $460 total. I was then instructed to pay $460 upfront and was told I should receive a reimbursement check from VSP in about four weeks. This process felt unusual to me, but I paid and left. Later, my husband asked me to obtain copies of the prescriptions in case we wanted sports glasses for our son. When I called the office, I was told they do not provide prescriptions. Instead, they offered to refund $50 per child so I could take them elsewhere for an eye exam and prescription, while still purchasing the glasses through their office. I asked multiple times why they could not provide the prescriptions and never received a clear explanation beyond being told that they simply could not. Since I didn't want to take my children to a second office just to obtain prescriptions, I requested a full refund. To their credit, they were very polite throughout the entire process and promptly canceled the $460 charge without any argument. However, I left confused about why prescriptions were unavailable after the eye exams and uncomfortable with the overall experience. While everyone was friendly, something about the process did not feel right to me. That was my experience, and I hope it helps other parents make an informed decision.

    1. Superior lens quality--I had the most expensive Costco eyeglass lenses replaced with Eye Manager…read moreand could really tell the difference in clarity (peripheral distortion / chromatic aberration). Didn't realize that there would be such a huge difference. 2. Awesome, attentive service. 3. Great price

    Photos
    New pair of glasses that was given to me in the same day! They also do vision testing before creating the glasses for you.
    New pair of glasses that was given to me in the same day! They also do vision testing before creating the glasses for you.
    The nose padding broke off (below glasses) and they repaired it easily and for free. They provide a lens cleaner for free too!
    The nose padding broke off (below glasses) and they repaired it easily and for free. They provide a lens cleaner for free too!
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    Wheeler Optical Lab - opticians - Updated July 2026

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