RUDE. RUDE. RUDE. To say the least! My family and I have spent a good amount of money here on glasses, and I expected a more professional and courteous experience as returning customers. I recently returned to pick up a pair of glasses I had purchased after being notified they were ready. I was in a bit of a hurry because I needed to get to the post office afterward, but the visit turned out to be very disappointing. It took an unusually long time just to complete the pickup. I was told the optometrist was out taking a walk, and I had to wait for her before I could finish and leave. Unfortunately, this was not my first uncomfortable experience. During my initial visit, the optometrist was also rude and dismissive. On this return visit, the same tone continued. She was also rude towards other customers during the last office as well. The overall attitude made the environment feel tense and unwelcoming. While I was there, I asked about getting another sample contact lens because one of the samples previously given to me had accidentally gone down the drain. I was told that I would need to prepay for an exam, even though I planned to schedule it at a later date, just to receive another sample. I understand that offices have policies, but the way it was handled felt unnecessarily harsh. I was told I would need to prepay for my future contact exam before receiving another sample. When I asked for clarification, she repeated herself in a very audacious tone. Many people say the previous owner was always kind and easy to work with, and the difference in service is very noticeable now. If others have had an eye exam here, I would be interested in hearing about your experience. Based on mine, I would not be surprised if others felt similarly. I value courtesy and professionalism, and I hope the office reflects on how interactions like this affect loyal customers. I don't like leaving reviews like this. You can see from my other reviews that I'm in support of good small businesses. I choose to leave this review so they understand they should not be so RUDE towards people - no matter who they are. read more

Quick summary: English, Vietnamese, & Korean-speaking optometrist with a great selection of glasses. As a new resident, I drove and called around the area to find an optometrist and came across this office. They were able to accommodate me as a walk-in for an eye exam and to order my contacts. I saw Dr. Joon for my eye exam. The two front desk staff members were able to find my insurance, though I did have a bit of trouble understanding the breakdown of what I owed and the cost of my contacts. The explanation was a bit rushed, with numbers written down without much detail. It would have been helpful if they had provided a clearer description next to each amount. However, the overall total wasn't an issue, and my insurance covered most of it. My contact order was processed smoothly, though I got a bit confused about the pricing difference between colored and clear contacts. There are several optometrists in the vicinity, but what impressed me most about this office was their selection of glasses. The optometry is a good size, much bigger than my San Jose optometrist's office and others I visited in the area. They offer a nice variety of colors and styles across various budgets. While waiting for Dr. Joon, I even window-shopped their Cartier frames. Dr. Joon is succinct and efficient with his work. During the exam, it sometimes took me 2 or 3 tries to decide which option was better, but he was patient with me. He doesn't talk much but has a subtle sense of humor. Although it was my first visit, his diagnosis aligned with my previous eye history, which I shared with him. He recommended that I get some glasses to give my eyes a break from contacts occasionally or for emergencies. Overall, he's a cool dude in my book, and I would definitely return for an exam with him. read more

The service was great and lots of selections with glasses and sunglasses! The optometrist was also very friendly.

Highly recommeneded!! All procedures from vision test to getting a pair of glasses were very fast and smooth. I was helped by Joon and he was very nice and gentle. He answered all my questions and even helped me with my old pair of sunglasses which I was having an issue with. After some adjustment, I am now wearing them again Thank you Joon! I already refer this place to my friend and she was also very satisfied by their service. Will definately come back read more

MiMi Optometric Center - Optometrists Near Me - Garden Grove, California

My son purchased new glasses from MiMi Optical, and Joon greeted us. Joon is amazing. He is so patient with us and recommended various styles of glasses. My son was so happy that he could find perfect glasses for himself, and I didn't have to spend a fortune on them. We are definitely going back for the rest of the family members. Please look for Joon. Thank you, Joon, for the incredible service you have provided for us. read more

I recently visited MiMi for buying contact lenses. Before visiting, I called to Joon because he helped me last year. Joon is very kind and everytime he tried to do his best. I highly recommend MiMi and Joon for your great experience! read more

RUDE! RUDE! Not much else to say. I walked out. No exam. No eyeglasses. I won't be back.

Professional customer service. Please find Joon who will provide you with the best service. read more

MiMi Optometric Center - Best customer service. Please find Joon who will provide with the best service. Thank you!!! - Optometrists Near Me - Garden Grove, California

I had a great experience with Joon. He was really knowledgeable and helpful. I purchased a pair of lenses from him and I will return for my glasses as well. I really recommend this place! read more

I needed a new pair of glasses and a friend of mine recommended me this place. I first got my eye checked for sights and got prescriptions which by the way was very fast! Some places can take hours just to get checked. The doctor was very friendly too. Then I talked to one of the staffs, Joon, who was super nice and helpful. I asked many questions about glasses and he answered all the questions and assisted me with all inquiries. He also gave me good recommendations as well. Overall, the experience was very pleasant and I would definitely go back, highly recommended if it is time for a new glasses!!! read more

Service was fast and efficient, I was helped by 'Joon'. He was very helpful and knowledgeable about the products. I am a very satisfied customer. Thank you! Would definitely recommend. read more

Mimi offers a wide range of options no matter what you are looking for. Staffs and Optometrists are very professional. This place is packed with people which shows how popular it is! It's also a good hint that many people trust this place. I recommend Joon! Make sure to look for this guy if you are considering to get new glasses or checked out. Because he will professionally make sure you are in good hands! read more

WARNING: DO NOT GO HERE Tina was completely rude and ruined my glasses. I brought my frames for Mimi Optometry to help me with the lenses and paid for anti-glare. When I received them, they were not anti-glare like she said. She started yelling and saying that even if it's anti-glare, there will still be some level of glare. When asked for a refund due to dissatisfaction, Tina bent my glasses to pop out the lense without any warning. I would highly recommend that you stay away from this business. read more

I've been going here since 2010/2011. The place is clean and has a variety of glasses from affordable to brand name. The staff is friendly and patient with you as you pick your frames. I'm super indecisive so this requires A LOT of patience. The doctor is super knowledgeable and answers all of my questions about reading books in dim light, being in front of a computer too much, etc etc. read more

Awful service. Any high ratings for this business location are lies. First of all there were three people I had to go through didn't know anything about customer services. No one said hello nor introduced themselves and what we will be doing at the point. It was very unpleasant to go through the process not knowing what I am doing and why we are doing. I am sure they are very capable store but customer service is low ranking for sure. read more

It was my first time at this optometry office and although it can get busy, the technicians are very friendly and try to help you out as soon as possible. They have Korean and Vietnamese speaking staff which is nice and the optometrist seems to be very experienced and knowledgeable. Though it was my first time, she was very efficient and the eye exam went by really quick. Joon was the technician that helped me and he was very attentive while adjusting my glasses and even offered to adjust my sunglasses. I would recommend going to him as he's really fast, detailed and very good at his job. Overall, a great experience and would definitely come back! read more

My parents and I are very satisfied with the customer service. They have a variety of glass frame that you can choose from. And Joon is very knowledgeable and friendly that he answers to the lots of questions that my parents had. Also, whole process of getting a new pair of glasses was very quick. Highly recommended. read more

Before my appointment, the bridge of my glasses was too wide. Joon did a wonderful job of adjusting this for me, as well as replacing the nosepads. They fit perfectly now. Couldn't be happier. Thank you! read more

MiMi Optometric Center - Optometrists Near Me - Garden Grove, California

Unprofessional, rude, and careless. Came here to do an eye exam and get a new contact lens prescription. Went to Costco to order them, and then I find out that the office wrote down the exam date as the expiration date. Contact prescriptions are meant to last a year. They also wrote down a brand of contacts that I explicitly told the optometrist that I never use. I called the office, and the woman on the phone was rude and unsympathetic. I recognized her as the one who wrote the wrong thing, too. She didn't bother apologizing. I still haven't received an edited version. Oh, and their "table" is a literal piece of cardboard taped together and attached to the wall. Tells you a lot about how they run the business. read more

MiMi Optometric Center - Their "table" - Optometrists Near Me - Garden Grove, California

i've been getting my contacts and glasses from MiMi Optometric Center for a while now. they offer a variety of choices and wide arrange of brands including prompt services. Joon is the guy to talk to. he is attentive to my needs, and even offers a generous service of fixing my glasses time to time. his profound knowledge in handling business is what makes me come back every time. read more

I had my contact lenses done at Mimi and had a good experience. Joon was very friendly and helpful from beginning to the end. He even adjusted and cleaned my old eye glasses as a gratitude. Will visit again. read more

I had good experience at mimi optometric center. Joon helped me getting my new Ray-ban sunglasses. He was kind and knowledgeable. I would recommend this place to everyone and would like to come back again. read more

The store has a great selection of glasses with a variety to choose from. I was impressed with the store and it's lay out. I found them on line and decided to give then a try. I had an eye exam that was inexpensive. I looked for a frame that was similar to what I was wearing and I couldn't find one. They suggested that I use my frame with the new lenses. They were not sure if that was going to work out and we should at least give the idea a try. I was impressed with their honesty. My glasses turned out great. Staff was very personable and helpful. They could have tried to sell my new frames but they didn't Since then I have been there many times to change the eye piece on my glasses. They are so nice and kindly replace the eye piece and clean my glasses with no charge. Later my doctor suggested that I get an eye exam. I went in with a new prescription. Staff was helpful in assisting me to find a new pair. My gosh I looked at so many and staff was personable and patient, as I tried on pair after pair. She was very pleased as was I when we finally found a one. I was relieved and ready to get my order started. I gave them my prescription and they compared it to my last exam. They told me that not much had changed and they didn't think I needed a new pair. I was VERY impressed with their honesty. That is hard to find. They could have sold me a new pair of glasses, plus I would need special lenses and it was going to be expensive. But they didn't. I would with no doubt recommend MIMI Optometric Center! read more

Had the WORST experience ever. We've been going there forever. Our 6 year old son got his eyes checked by a male Korean optometrist because the owner Dr. Lee was not there. He looked like he was in his mid 50's. Our 6 year old son has a very outgoing personality. Dr. Korean Male was giving him direction on how to test. My son placed his chin up instead of it being straight in the eye machine. The Korean male doctor was telling him he needs to listen to him. Like bro, the boy is 6 years old. Then he kept correcting my son and told him he doesn't need to talk when he's asking him to do things. My son was only responding by saying like this? Ok? Things of that nature. AND to put the icing on the cake... that Vietnamese lady that's been working there forever was so rude. When someone talks to you, you look at them in the eye. I don't know if she thinks so highly of herself now because she has a higher position or been there for a long time. THIS IS THE LAST TIME THEY ARE HAVING OUR BUSINESS. CUSTOMER SERVICE WENT TO read more

Joon was such a great help to us! :) He was very professional and knew what we need. We always have a hard time to decide when it comes to choosing styles and frames, but he helped us to choose as he knows the current trend! Thank you again for your great help! read more

Wanted to write a quick review for this optometric center, seeing how there are only 40 reviews for the place so far. This place is great! I've gone here a couple of times with my family and we were treated respectfully and the staff was friendly and attentive. The office is small, though. If you come in for a walk-in appointment, it may get cramped and take some time to be seen. You can always kill time by walking around the plaza and grabbing some food, so it's not the end of the world. Wide selection of glasses (sunglasses & reading glasses), so that's great. Parking is very easy - there's a huge lot. Parking isn't an issue at all. Dr Lee, the optometrist, is soft-spoken and friendly. I felt at ease with her and she was very approachable. I'm not totally sure who helped me, but I think her name may have been Tina (I will update when I find out her name for sure). Anyway, she is PHENOMENAL - great customer service from her as always. read more

I ordered a pair of Tom Ford eyeglasses from Joon at MiMi. They did not have the model, which I wanted at the store. However, Joon was able to order it and fitted with my prescription lenses, and shipped it to my home in Michigan. The glasses were packaged well and arrived on time. I highly recommend MiMi and Joon! read more

MiMi Optometric Center - Eyeglasses - Optometrists Near Me - Garden Grove, California

Dr. Lee and Jillian are great. The other staff are friendly, and yeah they get busy so just have a little patience. For the affordability, it's definitely worth it. Been coming here for 2 years now. Had my 3rd visit today--came in for my yearly eye exam and particularly because I felt a bump on my eyelid. Dr Lee answered my questions and addressed my concerns. I highly recommend MiMi Optometric Center to any one looking for a new optometrist and to support local businesses. read more

Joon helped me and my wife a lot to buy contact lens. I highly recommend Joon and this MiMi Optometric Center!

They are the best! Great people, great quality of service, great choices & options to choose from variety of brands. Joon was helpful and enthusiastic. I recommend this place:) read more

First of all, Mimi Optimitric is located in a large mall, so it is easy to park, and there is a Korean market nearby, so it is convenient. Above all, an optometrist is always on standby, so I can make an appointment and perform an optometry at a convenient time. I bought multifocal lenses at an optical store I used before, but I couldn't use them because I was too dizzy, but I remember that Mr. Jun kindly explained what the problem was and said that there wouldn't be this problem the next time I try it again. When getting new glasses, I felt the need to get it done by someone with a lot of experience. I am writing this because I would like to strongly recommend Mimi Optimitric and Mr Jun to those who need glasses. read more

Yes, they follow the COVID guidelines perfectly! They would like you to wait in front of the door so they can monitor your temperature, very patient and quick staff! Always enough frames to select. My visit there was very efficient because there's so many frames but was able to minimize with the nicest young lady...to the point I bought two frames! and the best part was having it a week from my purchase. Thank you! read more

Great place, wonderful selection of name brands and the staff was pleasant. My husband got a recommendation to this place from a co-worker and what a good referral to keep!!! Elizabeth was excellent!!! She greeted with a smile, helped with the new frame selection to order, patient with my needs of repairs for my old reading glasses (about 3 that I brought:). They order with a third party vendor for repairs, 7-10 days. She concluded with a repair for my Versace and Coach for $40 each. She also fixed my Juicy reading glass for free, just needing a screw to hinge it back. Dr. Lee was also pleasant in the exam and updated my vision from a year ago. Thumbs up overall for this place we're keeping for our vision needs and referring out, for sure. The order for the new glasses takes 7-10 days and I can't wait to get my new sunglasses to see with a new style!!! read more

MiMi Optometric Center - Wooohoo! - Optometrists Near Me - Garden Grove, California

Stacy and the staff gave us great service. They were very helpful with selecting the frames and gave me many options for the lenses. The prices did not break the bank. Other places that I have been to usually take an arm or a leg before I hit the door. Thanks Stacy for you great Service! Your satisfied customer, Tim Nelson/ Nympha Nelson read more

Great customer services! I brought my Maui Jim sunglasses for MiMi to help me with the lenses. There were so many people but the inside store looked peaceful. Joon was very professional and knew exactly what I needed. I would highly recommend to look for Joon for especially those who wear glasses with high prescription wanting the thinnest lenses like me. I will go to MiMi again next year. Thank you Joon! read more

It was great experience to find right glasses in MiMi optometric center. Joon helped me from the beginning to the end. Thank you for your assist " Joon". I will be back there if I need to have new glasses. read more

Made the wrong coating for my glasses. They won't fix it. Asked for a refund as an only option available

Love Mimi Optometric! I did not have to wait long to have my eye exam done. They also have a LARGE selection of glasses and are very patient when you are choosing your frames. They did not mind taking out numerous glasses out from the displays for me to try on. Not only that, they had my prescription glasses ready within a week! read more

MiMi Optometric Center - Michael Kors Coconut Grove frames w/o make up. - Optometrists Near Me - Garden Grove, California

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I visited here for my vision inspection and I was really satisfied with their service. They used the brand-new machine, and the staff was always ready to help. Joon helped with my eye inspection, he is excellent in customer service and has professional skills. Thanks to their careful attention I could take the test really comfortably. They provided what I wanted and a proper plan for my eyes, I highly recommend this place!! Thank you again, Mimi and Joon:) read more

I was having a bit if trouble with my glasses, so I visited the center. Then, Joon helped me adjusting my glasses so that I could wear those in comfortable way. Thanks for Joon, and I would like to visit again if I get troubles with my glasses. read more