A few months ago, I mentioned in an older review that I had this colleague from one of my tutoring jobs to go to this place, because I saw that he was in dire need of glasses. He lost his right eye because of LASIK surgery issues and he has trouble seeing because his glasses are so old and in need of a new one. I recommended this place to him because I told him how sassy and knowledgeable the head doctor was. Talking to her eased my nerves in an instant, and she was also very fun to talk to. He told me that he would check out this place since he really, really needed glasses and I hope he gets a new pair. read more

The eye exam went great. I felt the optometrist did a thorough job. I was going to another optometrist for years and i thought they were good. This year due to location i switched up. The grass is greener on the other side sometimes. Now, getting fitted for new glasses was a hassle. The language barrier, accents made it difficult to communicate. 4stars is a good thing I have fsa, otherwise I'll be putting my 2 Raybans on lay away. read more

Staff was nice and friendly. The optometrist was awesome. I will definitely be back for my exam!

Good friendly service. Good prices. I enjoy the staff here and their glasses selection. They are friendly and not pushy.

This location focuses a lot on luxury brands from Gucci to Cartier. They do have a few less expensive selections on one corner. The optometrist was very knowledgeable and nice. The staffs were very friendly and helpful. I knocked on Star off because the staff that helped me didn't run me through my options. I had to come back to add more options. read more

Excellent service to both my wife and I and they they helped me redo the transition lens

Extremely lovely staff here! I've been to plenty of local optometrists in this Orange County area (Little Saigon) and I must say, the quality of customer care here is absolutely refreshing considering the times we're in where mediocre service is considered "quality". From the moment I arrive with my sister as well as my 16 month old son, the older Vietnamese ladies that opened up the business were extremely accommodating and flexible. They literally made me feel like they were aunties of mine. The doctor at this optometry knows her stuff as far as making sure to dot her i's and cross her t's when it came to the exam. Another great bonus to this business is the amount of luxury frames they carry. You cannot walk in here without either walking out with your eyes checked and/or a new pair of gorgeous eyeglasses or sunglasses. read more

Had to come numerous times for stupid reasons 1) Tried to charge me $100 for contact lens exam + glasses exam when I called on the phone saying I have medical and that my insurance covers it and was quoted $60 for contact lens exam. 2) They will help you mid way and go then go help a different customer and answer the phone when it rings. Which really rude 3) Prepare to wait even if you have an appointment, I waited almost over an 1hr, right when I wanted to tell them they call my name. 4) When my trial contact lens came in, they just sent me home not having me know which lens is which. They are nice, however they are understaffed and need more than 1 Doctor around + training. read more

Dr. Thiên Anh Cao is amazing! I went in on Saturday to do my yearly eye exam and to update my prescription. I went in and the staff were super attentive and I got an appointment right away. When I went to talk to Dr. Cao about possibly lowering my prescription she informed me that it possibly was my convergency insufficiency that was causing me trouble not my glasses prescription being too high. She was super informative and offered to refereed me to a specialist to get a diplopia eye assessment and was transparent that insurance was not gonna cover it and listed me the pros and cons. She also was very gentle when she put test contacts in for me. Since I was looking to transition from glasses to contacts since I'm on my schools swim team. After my consultation with Dr. Cao the staff helped train me to put contacts in and they were super patient and understanding as a first time contact user I was struggling hard lol. After my visit they gave me 1 week trial contacts to tryout to make sure there's no issues with me wearing contacts and a bag with products to help me with the contacts. Overall a 10/10 experience here no issues and I'd recommend anyone to come here! read more

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It has been overdue since last summer. The professionals who assist customers in choosing frames and glasses are truly exceptional. Their service is excellent. I have nothing to complain about. However, a doctor who examines patients' eyes is terrible. She examined my husband's eye and gave him a prescription that didn't work. It doesn't matter if it doesn't work, he's gotta wear his glasses until next year. The way she talks to you is unfriendly and unkind. read more

HORRIBLE SERVICE. Staff is terrible and unhelpful. They all looked at me but didn't care to ask if I needed help with something. I had to ask if there was anyone here to help me after waiting at the counter for 5 minutes. They don't know how to prioritize their customers. It was my first time there and never will be returning. read more

Walked into iexam today Bought some hazel colored contact lenses... Asked Haley some questions She was super nice and friendly Would diffinetly recommend Family&friends read more

Great and friendly staff. My first eye exam was in May 2022 and recently had my second eye exam done in March 2023 for contact lenses. Haley and Ming helped me out, both were welcoming and gave great customer service. I saw two different doctors during my two visits and both were professional and thorough. read more

I came here on Tuesday evening and was able to get in and out within 20 minutes. Front staff was friendly and helpful. They helped me check my insurrance coverage over the phone. I was here for an eye exam only, so cant leave comments about other things but Dr. Cao was the best! She was very professional and thorough. She took her time to explain and answer my questions. I've been to many optometrists and I am glad I found this place. Fyi eye exam is $40. read more

I went to iExam Optometry with my Dad this afternoon; we felt pleased at this store. They have lots of good frames from different brands, everyone was friendly and served customers with great attitude, they also helped my dad to fix his glasses ;). Looking forward to going here again read more

As a first timer they took me in as a walk in,great service,gave me what I asked for,explained the process throughout my time there.

During Covid-19: I'm so thankful that they are open during this time. It was my first time here, and I was able to do a walk-in around 5:00 P.M with no problems. The two workers in the front and the doctor was very kind and quick. I was able to wash my hands, fill out the paperwork and be examined by the doctor right away. They were very clean and taking care to sanitize everything before usage and even washing their hands when interacting with me. They also took my temperature which was great to see, for their safety and mine. Eye exams are only $40 if you don't have insurance. I would definitely come back here :) read more

the staff at iexam is very accomodating and pleasant, I refer many people to this place for many great reasons. Thank you for your service of the community. Highly recommended. the last time i received my glasses here was seamless. read more

Just went to this place today. The middle age old saleswoman was quite lame and pathetic. I showed her a pair of glasses that I found which was decent enough to buy and asked for discount and she said it's 30% off of listed price. Then when I asked her about the price of eye exam for contact lenses paying in cash, she told me it was $80. When I told her I found a cheaper price at a different optometry, she claimed that no where is cheaper than hers. I asked her for discount of both the glasses and the eye exams, she started changing the price of the glasses down to 20% off the listed price instead of the 30% off she said earlier. She also started charging more for the lenses. I know tons of places offer free lenses for buying their glasses. I told her that I would do my eye exams elsewhere and I would buy the glasses from her store. She wasn't happy to hear that and I left. I went to a different optometry and did my eye exam there for both contact lenses and eyeglasses for only $65. I came back afterward and showed her the receipt and prescription. She was surprised that i paid cheaper for eye exam elsewhere than her store. I decided to buy the pair of glasses I found at her store because it looked better than the ones I saw at the other optometry. She quoted the eyeglasses with lenses as $210. It went to $370 when she saw that my prescription has progressive portion added on it. It was way too expensive for me to buy so I was reluctant to waste that much money on a pair of glasses and lenses. I decided to write down the measurement of the glasses that I found so I can find a similar pair of glasses later on if needed. She then get all pissed of and started yanking away the glasses from my hands and said I could not do that if I was NOT going to buy her eyeglasses, and that it's store policy I cannot have the glasses information, whether write it down or take a picture of it. She did not allow me to have those measurements listed on the frame of the eyeglasses. I told her that I wanted the measurement of the eyeglasses and the name of the glasses for reference later on if I need to refer to it. There is no reason that I cannot obtain that information. She was very angry and said that it's her store policy. I told her to show me the written store policy that I cannot get the measurement of the eyeglasses that I tried on. She lamely said that she does not need to show me anything. She stated that she did not want me to have the name and measurement of the eyeglasses for fear that I would buy the glasses somewhere else other than her store. I told her straight to her face that she cannot control customers where they choose to buy their glasses, and that kind of petty attitude and nasty behaviors like hers will not get her repeated customers and referrals. This is a store that I bought two prior pairs of glasses from several years ago that cost me over $600+. I do not recommend this store to anyone from on. Their eye exam prices are higher than other optometries. Their glasses are also more expensive. Moreover, the anal, petty, nasty attitudes and behaviors only treating customers nicely if customers buy their glasses and switching to treating them rudely and unreasonable if they don't are so lame and pathetic and so Neanderthal-like. DON'T BUY ANYTHING from this store. Buy somewhere else where they have more manners and treat customers with respect whether or not customer can "afford" to buy their glasses or not. I don't need to waste hundreds of dollars of mine on keeping this store open. My money is better-spent somewhere else to pay for salaries and incomes of better-mannered human beings than the people that work and own this place. read more

Incredibly supportive and helpful staff. They didn't try to upsell me, they just gave me the facts about what I needed and what I could add on, the benefits and the trade offs. and they did it without pressuring me to buy anything. Mai and Tu were especially honest and kind! Also, I noticed their selection of designer glasses and it's second to none I've seen in any other ma and pop optometry. Beautiful store. Hope to come back. read more

I've been to iexam for about 5 years now and each visit was always pleasant! Everyone is amazing from customer service to just basically everything in general. The employees were always patient with me when it came down to choosing the right frame. They would also help give me suggestions on what fits my face and what doesn't. The doctor is very friendly and she's always recommending comfortable contact lenses for me to wear. I like how I get a pair to test out during my exam before the doctor finalizes the prescription. I forgot to mention that they have a lot of designer glasses to choose from and they also sell sunglasses too! The store itself is very clean and presentable. Sometimes I forget to make an appointment and I usually never have to wait long. They're always trying to help and assist me right away. I love this place! Highly recommend! read more

My mom visited this facility last week and was so happy the way she was treated. She was so happy that the staff was very courteous. She was felt welcome by the wonderful front desk staff. Exercising proper safety guidelines was a plus. Doctor was very kind and understanding. Lady that offer my mom the frames was rude and seems that her priorities was not on the customer. My mom left sad wondering if she was being treated like this due to medical paying for the frames. Or maybe the lady offering the frames medical covered was having a bad day. Anyhow other than making my mother feel upset and not important, my step dad also left mad. I was saddened when my mom told me about her experience with the lady offering her the frames. Really hope this improves since the staff in the front desk showed exceptional customer service. read more

I went here years ago and just visited back recently. I have to say as always staff members were super friendly so was the doctor very informative and with knowledge. I didn't have to wait that long for walking in and got my glasses way faster than expected time! I highly recommend! read more

iExam Optometry easily exceeded expectations. To start, I did not have an appointment, but they were VERY accommodating and allowed for me to walk in. Upon entering the store, the workers were friendly and relatable. During the eye exam, I got to meet with one of the two optometrists and had never felt so comfortable during an eye exam! The doctor was funny, explained everything that she was doing, answered any questions I had, and was VERY thorough. There was a point during the exam when numbers weren't adding up, and the doctor took the time to find out what went wrong. She re-tested my eyes and found an error that was made during the eye exam (I believe on my part). She is the type of doctor to not let you go until everything is perfect, which I truly appreciate. In the end when I was paying for my exam and new replacement lenses, the workers made sure I was completely satisfied. UPDATE: I got a text the SAME day about 1.5-2 hours later saying my glasses were DONE! I had come in for an eye exam and a lens replacement for my old frames earlier this day and this place was able to finish everything within the SAME DAY, which is outstanding and unbelievable. Never have I had such quick service for getting lens replaced before. I was told to try on the glasses and everything looked phenomenal. The glass was without a doubt high quality, as promised. Although this was only the first time I had visited, I can tell that iExam cares about their customers and does everything to the best of their ability and to the highest quality that they can provide. I will for sure switch to iExam as my primary optometrist. The optometrists and receptionists deserve all the credit in the world. I definitely will come back yearly and recommend iExam to my parents, siblings, and significant other. read more

Quick turnaround to schedule appointments. Staff was super nice, and the place is taking the necessary precautions for COVID.

My eyeglasses broke so I needed a new pair quickly but my prescription was expired. Found this place on Yelp and went in the same day. They were able to give me an eye exam that same day and the price was very good, much better than Lens Crafters. They have a big selection of eye glasses all at reasonable prices, the store was very clean and not crowded, and the reps were all very friendly. I found a pair of glasses that day, got the lenses ordered and picked up my glasses in a few days. Nice and easy transaction. read more

Great selection and even better service! There are several aspects of the experience at this place that I think sets it apart from others. Firstly, if you are looking for nicer sunglasses and want the name brand products, they have just about everything. I came to iExam after failing to find a pair of RayBans at another optometrist nearer to where I live. I was able to find the pair I was looking for immediately. Secondly, the service is unbeatable. As soon as I stepped in I felt welcome and taken care of. I was directed everywhere I needed to go inside to get my eye exam, which was much better than the previous eye exam I got a month prior. Much more friendly with good communication. I am cautious when it comes to my health and felt completely comfortable with every portion of the examination. I even learned a few things along the way. Lastly, the interior of the place feels much more clean and upscale than most other offices I have been to. If you are just coming in to try retail glasses with or without prescription, then iExam provides a top quality experience as well. Tons of mirrors and plenty of workers to help pick the perfect pair of glasses for you. All in all, I will definitely be coming back to iExam in the future! read more

Jesse is a super great customer service representative!! He is so nice and attentive! The Optometrist is also awesome! She was so kind and took the time to answer all my questions in a very good attitude! Honestly, the pricing is great and the glasses and sunglasses they have are of the latest designer brands!! I would give this place a lot more stars if I could! Definitely having my husband and family members switch over. Thank you so much! Absolutely loved my experience here and how hassle free it was! LOVE IT! read more

I loved my optometrist! However I had to wait 6 weeks to get my glasses! Not only that I had a woman tell me to relax and be patient(in a snarky tone), while I'm waiting for glasses to be able to see clearly when I drive and stuff! Most of the staff is nice and understanding read more

This spotless location recently had their grand opening. I haven't been here as a patient yet, but I happened to take a peek to see their selection and the selection is quite large. They even had some cool German made eyeglass frames that are wafer thin, super light and have no screws! Wow! read more

I never write reviews, but I want everyone to be able to get the proper eye care and this is not the place. Yes, they have a big selection on designer frames, but they seem to be very inexperienced and not knowledgable. I have Keratoconus, a condition where my cornea thins and is shaped differently. I was told about this condition from my previous optometrist (who I will be going back to). I wanted to try a new place because of their frame selection since my original optometrist didn't have a big selection. Anyway, this optometrist told me I had very strong astigmatism, which is what I've been mistakenly diagnosed by other optometrists many times before. So, I mentioned to her that my previous optometrist told me I have Keratoconus. She then proceeded to say that she suddenly does noticed it. Wow, it must have magically appeared after I mentioned it I guess. She said that is not a specialist in this condition and that I should come back on a day when they have a specialist available. I agreed and she said they will call me next week when the specialist is in. 2 weeks have gone by and still no call. They obviously don't care about new customers or know what they're doing. I wouldn't recommend this place to anyone if you have any serious conditions because they probably won't even know you have it to tell you. read more

Great customer service from Julie Nguyen at the front and dr Carolyn Duong with eye exams. Thanks to Julie's help, three of us shopped and happily found frames we love. Add on 3 eye exams. One glasses had the prescribed lens on and ready to wear right before we left. All this within 3 hours. I must say, we were pretty picky. We liked Julie's suggestions with stylish frames. Definitely listened to us and helped is search for the right pair. She had so much patience with is. THANK YOU! Dr. Carolyn, she was fun to talk to. Explained every step of the exam well and prepped is for anything that could be a discomfort. Working as a team, they have now gained 4 happy customers. I'm extremely happy with my new glasses. Had compliments by a random teller at a shopping store that same evening at a mall. ;) Julie picked these winners out. read more

I'm so happy I felt I was very well taken care of and they were looking out for my best interest, but at the same time accommodating to my needs, and what would work best for me. I'm glad I came back on Sunday. The eye doctor she is young beautiful and knows her stuff. Also, she is very knowledgeable and very update with today's technology. read more

Excellent service. Dr. Duong was great in explaining everything and she was very nice! The guy who helped me pick out my frame was also great. He was outgoing and walked me around the store to try on different frames. The eye exam was very thorough -- more engaging than other places I've been to. They have a large selection of frames as well~ Prices were reasonable. read more

Affordable pricing and great customer service. Not pushy with upselling and very clean.

I usually come here with my fiance for her eyes but this time I came with her and got my own eyes checked also. My vision came out to be almost perfect with just my right eye having -0.75 because of astigmatism. Doctor and even associate told me I didnt need glasses but since I work and look at a computer screen for long periods of time then I could get it to use when I work which I ended up getting. The brand I got were ray ban with my insurance policy. The associate went over my coverage and everything very thorough so that I understand what I'll be paying. Overall it was a good experience and they honestly didnt seem to be trying to force me into buying glasses or anything either which is a good thing because if they were I would most likely not get anything at all. read more

My Optometrist was very helpful and understanding! She helped me with an eye exam and treated me very well. All the other staff were very friendly as well, so to top it off, I felt very welcome and comfortable while spending my time there. Will definitely recommend! read more

I love iExam! They have great customer service and always make everything quick, easy, and pleasant! The staff is great, and the optometrists are wonderful! Easy to communicate with, and always happy to answer any questions I have! The store itself is always clean, bright and beautiful. read more

This optometry is incredibly nice and clean! The workers were very helpful and helped me decipher from the different types of lenses I can choose. I ended up with a great deal in the end and was very happy with my experience! read more

I recently broke my pair of Ray Ban club master glasses that I had gotten prescribed here and I knew how pricey it was going to be but when i came in today the people here were totally understandable and wholeheartedly willing to help me. They even remembered me from a few years back when i first started coming here and that alone should prove how genuine these people are. I mentioned that i was a student in college now and she was willing to reduce the price and find the same glasses i had last time. This place is one of the best places to go to if you need an eye exam or just looking to prescribe yourself a new pair of great looking glasses. They have it all, great service and glasses. You will not be disappointed, this place is top notch. read more