Came in to align my frames since it was off. They purposely ruined my lens to force us to pay for their services and buy new lens. Sadly I had to because I needed them to see to drive home. Please avoid. read more

Terrible experience. My daughter and I went to get an eye exam and glasses here, but my daughter complained about her glasses giving her nausea and dizziness. She told me that the top part of her glasses were too blurry but the bottom part was clear. She called the optometrist, and the optometrist told her that she needed to wear her glasses higher and that it needed to be in the center. My daughter was confused because she never had this issue with her old glasses. After a while, the optometrist told her to come in, and she'll have a look at the lens. We came in, and the optometrist told her the exact same thing, said that there was nothing to be adjusted and that my daughter simply had to push her glasses up higher than she usually would with her old glasses. I asked the doctor to redo the lens, but she still refused and that there was nothing she could do about it. I paid nearly $400 for both pairs, and yet she wouldn't give us a refund for my daughter's glasses despite improperly making them. I don't recommend this place! read more

Been going to this place since I was a little girl and now that I'm older I know why my parents always brought me here. The sisters that run this place knows what they are doing hence being open for years and years! Dr.janet was extremely patient with me when it came to measuring my eyes and picking out my glasses!! Holly is the absolute best, I had the best conversations with her while I waited for my glasses! If you are looking for a place for glasses, I highly recommend this place! read more

Bolsa Optometry I - NEW PAIR OF FRESH GLASSES!! - Optometrists Near Me - Westminster, California

Everything was fast and straightforward. Dr. janet was straight to the point with everything. Finished exams less than 15 mins.

Unprofessional making my glasses 400 with the lens fall out the frame back to repair three month not done keep saying something else very stupid read more

I was referred here by a good friend. Dr. Janet Nghiem was very personable. I was in and out less than 20 minutes. Time is money and I appreciate the fact that she didn't make me wait and got me in and out within a reasonable time frame. The store is very clean and welcoming. Definitely coming back next year for my annual checkup! read more

I had an emergency glasses situation where the lenses popped out and I wasn't able to drive home. I searched the nearest optometrist and ended up at Bolsa Optometry. I went in thinking I might need a new pair but also hoping they can just pop it back in. The lady there was able to fix it so easily and super quick. I was so thankful. Thanks Bolsa! read more

Dr. Janet is a great and caring optometrist. I came in for contact lens fitting 2 years ago, and she patiently showed me how to put it on. I came back this month to renew my contacts, and she remembered me. Dr. Janet works alone in the office and efficiently handle her phone calls as well as taking in patients. She tries her best to accommodate me with cheaper contact lens options, which I'm grateful for. Overall, I'm very happy to be under her care! read more

Dr. Janet is quick to the point and was kind to me by giving me a discount because I had low income. It was very kind of her and I wonder if she does that because I was begging to have these other kinds of glasses. But she was great and generous. read more

I've been going here for years. I'm surprised there hasn't been any reviews. Although their selection isn't much, they have really cheap prices. $30 for eye exam. $40 for contact exam. $50-65 for lenses? Depends (regular / anti-glare) Currently, they have a BOGO Free deal on their frames! The ladies that work there are super friendly! I love them. They can get your glasses done within an hour if they have your prescription lense in stock! read more

Dr was very friendly and thorough she went over and discussed all of my options since I do have a stigmatism but I only wear contacts every now and then. Will definitely be coming and back referring family and friends ! There hours are very convenient and they are open on Sunday's which was a big plus for me. read more

I've been coming here for two years now and Dr. Nghiem is the best! The prices here are extremely reasonable and Dr. Nghiem goes above and beyond for her patients. I lost my contacts and came in to order a new pair, and ended getting an updated eye exam. I was seen right away and everything went smoothly. This place is also very clean, which I appreciate. I personally watched Dr. Nghiem wipe down all the eye equipment with alcohol and disinfectant before our exam began and again after we finished using it. I highly recommend this place! read more

Summary: Great customer service (friendly, professional), AMAZING prices, Dr. Nghiem is great I really love this place. I used to go to 20/20 Vision on Brookhurst, but left because their customer service was abysmal and everybody treated me like a number. I used to have to wait 15-20 minutes at 20/20 Vision even with an appointment, while at Bolsa Optometry I can often just walk in and Dr. Nghiem will help me out in a jiffy. She's super friendly and extremely professional and courteous, and after every eye exam even offers a free opti-free promotional contact solution pack with one of those mini bottles of contact solution and a contact case- perfect for me since I travel so often. She even gave me an extra glasses cleaning cloth because I often lose mine, so now I can keep one in my pocket and one in my travel bag. Score! Also, did I mention it's CHEAP? There's been that promotion for glasses (the buy 1 pair get 1 free) for like a billion years now, and I got my eye exam for about $30; Costco's eye exam is $90!! The price of the contact lenses are on par with Costco as well, which is saying something. The selection of glasses isn't super extensive, but they have all the major brands and styles to suit anyone's tastes (I got Ray Bans). Unless you're in the fashion industry and you absolutely need the newest craze, you'll be fine here. I'd definitely recommend this place to anybody in the area looking for good service as well as an affordable optometrist. read more

I've been visiting this place for over 3-4 years span now and Janet and her team at Bolsa Optometry has never failed to provide me great service every time I visited. I have had my glasses & contact lenses done here a couple times and their pricing is very reasonable ($70) with quick service vs Costco's and other competitive spots I've been to. Thank you Janet and team. I am looking forward to getting Lasik within the next year. read more

Got a eye exam for contacts. Left and ordered mine from 1800Contacts... got them in aboot a week. My wife got her prescription and ordered contacts from here.. never heard back. We even forgot we ordered them from this store. Fast forward in time, and my wife orders contacts from 1800Contacts. Came in less than two weeks.... So first the customer service was fine. But when it comes to followup, or order communication they fail. Its only been three months since we ordered contacts... PppPppPpppTthhHHhhH!!!!!!!!!! OK OK, they did give us some free eye cleaner, and DID profusely apologize - after waiting there for the management-to-staff ratio classic call to the doctor, only to throw blame at each other.. But I am still kinda "eyesore" aboot how we had to drive 34 miles to even receive a human response. I trust this review will be read, and their business will be adjusted.. read more

Dr. Janet has been my optometrist for a couple years now. She also has been my family's optometrist for about 2 years. She is always very welcoming and nice when you have a checkup or exam. Bolsa Optometry is also amazing because they have so many glasses. I even get my sunglasses from them!! read more

Awesome service. Despite being in limited time, the female optometrist had helped us get what we needed. Needed to take an eye exam and this place has the cheapest price. After I decided on the lense, I placed an order and was able to get a discount on my lens and eye exam. About a week later, I was able to bring in my glasses and get them prescribed within 20 minutes! read more

Bolsa Optometry I - My optical Wayfarers - Optometrists Near Me - Westminster, California

I lost my glasses in the ocean on Saturday and I had no back ups! I was happy to find Bolsa Optometry! They are open on Sundays and Dr. Janet Nghiem was very helpful and kind. I was in and out with new contact lenses in half an hour. read more

My little sister went to this optometry for an Ortho K and our experience with it wasn't very satisfied. The customer service was iffy, and the front desk lady's attitude was a problem. When we went back for the appointment that we had made a month or 2 months before, the front desk lady always acts like we don't an appointment made before it. And this happened multiple times. The breaking point is when my little sister has an eye infection and she recommends not wearing the Ortho K for 1 month to make the eye condition better. After a month, we went back for an eye check-up as well as bring the Ortho-K along then she said that it's no longer work and it will not help the eye to be better, then suggested we throw it away and replace it with a new one. We agreed and gave her extra for a new one. Later on, we revisit for a check on the new Ortho-K. Surprisingly, she hasn't ordered it and asks us for the old one to return to the company for the replacement. Of course, we don't have it due to her suggestion to throw it away. In the end, it's a waste of money and time. I'm not going to recommend this place! read more

I have been coming to Dr Janet Bolsa optomitry for 8-9 years. Great prices and great service. Staff and Dr are kind and helpful.

The first time I went to this place they told me l could pay extra so that my lens won't break and be scratched. So I payed extra so that my lens could be protected. Not even 2 months has passed and the lens are scratched. When I came back to fix it they told me they won't fix it. I won't come back again. read more

Dr.Janet always have a very unwelcoming attitude. She told me that she would ship my contacts but she never did. Moreover, the glasses that I made at her place the lenses were super thick and it was poorly placed onto the frame. Would not come back! read more

It was my very first time that I went to this place and was totally disappointed because the doctor herself did not even greeted us with an inch of a smile. She sounded cold and unhappy. I would not come back nor even recommend this place. Truly a very bad experience! read more

Small shop but got what I needed. Looks like it's just the optometrist and one part time employee. Never crowded and good prices for contacts through insurance compared to other places. Only annoying thing is they don't call you for anything. I had to call or check if my contacts came in yet after 3 weeks. read more

My mom, brother and I have been coming here for over 10 years! They are the best!! Everyone is so polite and friendly. No need to make an appointment, they can always squeeze you in. Exams are fast and easy but she is very thorough. Just check the hours, they are closed on Weds. They are priced very reasonable, even compared to Costco. I come for the exam and contacts but they have a nice variety of super cool frames. A huge plus is the large parking lot! Customer for life! read more

I recently changed my optometry to this place and all I can say is that it has better service and variety of glasses you can choose from. I'm a college student and prices here are very affordable and reasonable. The office was very clean and unique. When I first walked in I was kindly greeted by Mrs. Holly and she helped me get my papers and choose what frame looked best on me. Overall, I am glad that I switched to this optometry. read more

Recently had a change in insurance and had to come here. I used to go to LensCrafters all the time but I was happy here. The woman who patiently helped me find a new pair of glasses was very helpful, and patient while I tried a bunch of different glasses and even helped when we asked for her opinion. I love that! The only problem I have with it is that it takes 1-2 weeks because of the insurance (whereas LensCrafters does it either same day or 3 days tops) but I figured that is normal. So glad I didn't have to pay over the top prices, too! read more

I love this place, I am an American and sometimes the language differences are difficult, But Dr. Janet is awesome, She helped me out with my families needs and made it so easy, This place is even open on Sundays, all day!, eye exam under $35.00 and very professional, will go back again, spread the word, I am not kidding, ask for Dr. Janet. she is very helpful. Located in northwest corner shopping center of Bolsa and Bushard, very west portions of the shopping center. Tell them Gino Rivara sent you! read more

I have been going to this office for years...I think over a decade now. Dr. Janet and her assistant Holly are amazing. They are always so friendly, helpful, and informative. There is absolutely no upselling by either of them and they are always completely transparent with your needs. On one occasion, the office did not have a particular style of glasses in stock that I wanted and I showed them. They were able to order the glasses which arrived in no time! I've referred many of my friends to this office over the years and they've all had nothing but great things to say about Dr. Janet and Holly. When I first got fitted for contacts about 3 years ago, I struggled to apply my contacts. Dr. Janet was very patient with me and made sure I was completely comfortable applying them on my own before I left. Dr. Janet and Holly offer a tremendous service and experience at their office, which is surprising since many businesses in Westminster are not known for quality service and good customer experience. read more

I am writing a review today just because I just called this ofice and I am very very disappointed. First I went here about a month ago to get my niece's eye check. Yeah at first service was okay so whatever.. We paid about $69 for the check up then when it comes to ordering the contacts, it's been 2 weeks and we haven't heard from them. We tried to call last week and this guys that can't even speak english said Dr. Janet Nguyen wasn't there call back next day. So now, I just called right now and she's not there and this guy who's very rude hang up on me. He said told me that he doesn't work there, so I asked, why did he picked up the phone if he doesn't work there? I asked him to get someone that works there he said nobody is there. I was like first, he told me he doesn't work there then he said nobody's there. It's 2:32 pm on a Wednesday and nobody is there. Does that make sense to you??? All I want to find out if when is the contact lense going to arrive so we can pick it up. But then again this guy that can't even speak english was very rude!!! Absolutely not going back here and won't be recommending it to anyone!!!! read more

I came in today and the office lady there was unfriendly and unhelpful. The office seemed disorganized, with pictures of Christ and a bottle of wine on the shelf. I thought it was quite odd. I don't know who the lady was, never introduced herself. There were several patients there and she was curt with everyone. I was not impressed. Definitely will not return. With so much competitions around the area, who would want to return to a place that couldn't care less about customer service. read more

I've been going to this office for about 4 years now. Dr. Janet and her staff are very friendly. I get greeted with smiles and hellos every time I come for my regular check ups. There's a wide variety of glasses to choose from. The sunglasses selection is smaller, but mostly high end brands. read more

Everytime I talk to a person on the phone and in person they're are rude. I called in to get contacts and the women there told me that they closed at 6. I came down there the day that I called and told them I'd come in. I arrived at 530pm and it was closed. So the next day I decided to have them fax my contact prescription to another optometrist, and waited 30 mins they took forever to fax it so I decided to come back in a few days because I was going out of town that day. I then called the optometrist near my place to see if the bolsa optometry faxed my prescription they didnt. So I called again to have them fax it, and not to my surprise the women said she would fax it right then and there, and she didnt. I'm going to make sure to change my optometrist. read more

Absolutely terrible experience here. I called an hour ahead to make sure my frames were ready for pick up (they said yes) and upon arrival they said they hadn't even touched my glasses. They made me wait an additional half hour and were incredibly rude about it. When I asked to have them tighten the glasses a bit, they said that they could break the frames and weren't responsible if it were to happen. I obviously immediately said never mind, and the woman got super offended and defensive and told me she could do it. So I asked again if they were going to break, and she said she wasn't responsible if they did. What?!?? Overall a horrible experience, they were rude and unhelpful. Gave me lots of trouble for coming back to fix the glasses. read more

Shame. Got my contacts and regular glasses exams here. Came out with my Prada frames. All out the door 325. Cam back cause my frames were bent and lenses were scratched. Did a bad job on one of the lenses for my anti glare. Gave me a hard time when it was all their fault. Also they said that they're not liable if they broke my frames. Their business says open. Stopped by three times within two hour period. Still no one around. Stopped by again. They said they were having a late lunch. Bad business bad customer service. Overall shitty people. read more