I had a very unusual experience at this office. After calling several highly rated optometry offices in the area, I couldn't find anyone who could accommodate two walk-in appointments for my children. This office was able to see both of them immediately, so I decided to give it a try. The office was empty when we arrived, and both the front desk staff and the optometrist were very kind. We were told that my daughter was slightly farsighted and my son was slightly nearsighted, so we picked out frames for both children. When it came time to pay, I was told my daughter's glasses would be $250 ($150 for frames and $100 for lenses) and a similar amount for my son, but would give me discount so it was $460 total. I was then instructed to pay $460 upfront and was told I should receive a reimbursement check from VSP in about four weeks. This process felt unusual to me, but I paid and left. Later, my husband asked me to obtain copies of the prescriptions in case we wanted sports glasses for our son. When I called the office, I was told they do not provide prescriptions. Instead, they offered to refund $50 per child so I could take them elsewhere for an eye exam and prescription, while still purchasing the glasses through their office. I asked multiple times why they could not provide the prescriptions and never received a clear explanation beyond being told that they simply could not. Since I didn't want to take my children to a second office just to obtain prescriptions, I requested a full refund. To their credit, they were very polite throughout the entire process and promptly canceled the $460 charge without any argument. However, I left confused about why prescriptions were unavailable after the eye exams and uncomfortable with the overall experience. While everyone was friendly, something about the process did not feel right to me. That was my experience, and I hope it helps other parents make an informed decision. read more

1. Superior lens quality--I had the most expensive Costco eyeglass lenses replaced with Eye Manager and could really tell the difference in clarity (peripheral distortion / chromatic aberration). Didn't realize that there would be such a huge difference. 2. Awesome, attentive service. 3. Great price read more

What a great shop! My family has been coming here for years! The atmosphere is very warm and inviting! I especially love Minnie! She has been taking care of my family for so many years and we love her for being our constant friend. Such great quality eyewear that last for years. Name brands, generic, affordable, they have it all and the quality is great. Please keep your doors open for many years to come!! Thank you!! read more

Eye Manager - Minnie looking cool as always!! Thank you for being the very best!! - Optometrists Near Me - Buena Park, California

Minnie is amazing! She was very patient with my asymmetrical face (lol) and helped me get my Ray Ban sunglasses back on straight. Friendly, professional, and very welcoming. Thanks Minnie! read more

Two thumbs up for their fantastic customer service. One of the legs (or the arms) of my glasses broke at the hinge, perhaps due to my carelessness, and I was afraid that I had to get a whole new pair of glasses. That would've been very costly because I have a terrible eye sight and use progressive lenses that the lenses itself would've cost $300+, let alone the frame. To my surprise, Minnie had looked through to find an exact same frame so that I could use the same lenses without having to pay for the costly lenses had I have to get a new frame. On top of that, Minnie had offered the frame at 40% off the price I had paid for a year ago. She could have easily sold me a new pair without having to look for the same frame, and could have made extra bucks for the lenses as well, but instead, she was on the customer side to find the best solution for the customer. Kudos to Minnie!! read more

두분다 너무 너무 친절하게 안내 해주셔서 감사합니다 I came here a year ago and the lady was so sweet and friendly. Even though I didn't make a big purchase and was only there to adjust my glass's nosepiece, her smile, joy, and friendliness melted my heart away. I've read that they have the most competitive pricing, but better customer service than expensive ones at Fullerton. And their skill, speed, and variety of glasses seem better! Today, I can confirm all of the above. I went back for an eye exam and to insert lens in the new frame I got as a gift. They measured my iris distance to center the lens correctly because my current glasses were spaced out wider than my eyes! Honestly, I've NEVER been so relaxed at an optometry... read more

I walked in not to long ago, I was greeted with amazing customer service. He even called another Location for me and helped me fix my eye issues. Thank you so much for taking the time to make the appointment for me !!! read more

I've been coming to this store for 2 years now, and I've got to say, their customer service is like none other. My parents and I both came to this store as a walk in and Minnie was super helpful with explaining their procedures and was able to get my new pair of glasses in one day! They have a bunch of quality pairs of glasses to look through. I also came in since my nose padding on my first pair of glasses broke off and they replaced it for free. They have pretty great offers and really easy to work with. If you're in the area, I would highly recommend! :-) read more

Eye Manager - The nose padding broke off (below glasses) and they repaired it easily and for free. They provide a lens cleaner for free too! - Optometrists Near Me - Buena Park, California

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I was in need of new glasses. The last ones I got from another place ended up being very uncomfortable so I was determined to find something I loved and were comfortable and I was willing to pay whatever I needed to! I am so glad to have found this place! Minnie was WONDERFUL! She was very patient while my husband and I took forever finding frames we loved. She was also very knowledgeable about what would be most comfortable for our eye needs (the last place we went to, although the folks there were very nice, not so knowledgeable). We also got our new glasses at a very good price! In the past, I paid more for one pair than I did with Minnie for 2! If you are in the market for a new pair of glasses, give them a try! :) read more

Eye Manager - New glasses they're Gucci and we're a very good price! - Optometrists Near Me - Buena Park, California

Best customer service ever! As soon as I came in I was warmly welcomed. I struggled finding the perfect frames for myself, but Peter and Minnie were extremely helpful in helping me find the perfect frames that fit me the best! They are following all coivd precautions, sanitizing their store, and all the frames being tried on. I would really recommend this place. Great service, great people, and great discounts! Thank you Minnie and Peter! read more

Eye Manager - Optometrists Near Me - Buena Park, California

Recently, I've been searching for a quality, local optometry shop, and I think I have found my spot with Eye Manager. They really go above and beyond with the quality of care and customer service you'll receive. The store is very clean, nicely decorated, and arranged. Their assortment of glass frames offerings are brightly displayed across a center island, side walls, and windowed cases in the back. The store is nestled in the shopping plaza across from The Source OC (so you can go across to enjoy some great food and shopping while you're in the area/waiting for your order to finish). As soon as I walked in, Minnie, the optometrist, welcomed me with a bright smile and warm greeting. Throughout the process, she was very professional, friendly, informative, and polite. I really appreciated that they didn't pressure me into anything and were quite transparent with everything they were recommending and doing for me. After settling on the lenses and frames, they offered me water and coffee as they quickly got to work on my order (placing in the buy orders, working on coverage with my insurance company, etc.). Since I have pretty horrid vision, they needed to order custom lenses (which is why it took a few days to get it in). I appreciated that they were able to get me a great price on these fantastic glasses (anti-scratch coating, UV blocking, blue light blocking, and lightweight frame). I also appreciated the thoroughness of their care - Minnie offered a demonstration of how effectively my glass lenses blocked blue light/UV rays, checked and rechecked the centering and comfort of the glass frame on my face, and sent me home with complimentary glass cleaner sprays bottles and soft clothes. With this kind of service and care, I'll be back for more of my vision care needs! read more

This is a must go-to place. Everyone is super nice. The doctor is extremely funny and patient. They let me try all glasses there and not afraid of touching and cleaning afterward due to Covid. Pricing is very reasonable. I do not think anywhere can beat their service and pricing. If you are ever gone here, you are hooked for sure. I will definitely spread the words and recommend this optometry to any encounter. Hope the business continue growing for many years. read more

I went to the eye manager's optician store across from the source mall in Buena Park City because my eyeglass frame was broken. At that optician, I met an eyewear expert who kindly explained the condition of my vision. It was great to see an expert who quickly replaced with the same sight with a detailed description. Of course, he also checked his eyesight, and thanks to him, he was able to return home without discomfort. I would like to express my gratitude to the staff of the eye manager who always smiles and provides friendly service. Thank you.... read more

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Whatever they said in front of you, DO NOT trust everything they said, DO NOT pay upfront in full, because you will not get whatever they told you. They told us that they will make it out the door price of $200 and insurance will pay $160 so all you pay is $40. So they make us pay $200 upfront, insurance will send you a check $160 within 2 to 3 weeks. About 2 weeks I got $125 check from insurance so I called them about this and owner said we never told you about we will receive $160 from insurance, instead of explain nice and calm down, he scream over the phone not even listening to me. It was one of my scariest moment that I experienced in my life. This is not about $35, this is about how they do business, creating, disrespect and dishonest with their customers. read more

A couple of weeks ago, I came to help my mom pick up her glasses and I ended up walking out having purchase my own pair. First, they keep their facilities clean and the eye doctor cleans his equipment after each visit. They are all wearing masks and gloves so they are adhering to COVID regulations! The doctor there is professional and has a nice demeanor. What I can only assume was the store manager, she was THE best customer service I have ever received.. anywhere. Not only is she extremely enthusiastic about finding you the perfect frame for your face, she is just so sweet and made sure I left with so much cute free accessories and glasses-cleaning materials. Aannnnddd their prices are really decent for designer brand frames. And they have a lot of off brand frames that are great too ! Definitely will be coming back for contacts and they have a great selection of sunglasses too :) read more

This place is amazing and Minnie is THE BEST!! I had issues with my Ray Bans staying on my nose.. it kept slipping and wasn't fitting comfortably (Asian nose issues) , anyways, Minnie helped adjust the bridge AND the sides so it'll fit snugly on my ears. I was very picky and indecisive so she kept adjusting until I was satisfied. She was extremely patient and SO so willing to help me. She even affirmed my discomforts and said she wants to do whatever she can until I feel comfortable with it on. A great experience y'all! Come here for your glasses needs!!! read more

Eye Manager - Minnie ! So nice and helpful - Optometrists Near Me - Buena Park, California

Very friendly staff , good price and excellent service. I highly recommend for Eye Manager :) read more

The customer service is superb, and the glasses are of good quality! I would definitely come here again for my next pair of glasses. read more

Eye Manager - New glasses - Optometrists Near Me - Buena Park, California

So professional! So helpful! So kindness! A lot of choices for frames! My kids so loves it! Feeling very Comfortable Frame AND lenses! read more

We had the BEST service ever. The selection of glasses is outstanding, plus their prices are reasonable. Thank you for taking such great care of us. read more

My boyfriend and I have been looking for an optician's for a very long time and we found this place and decided to give it a try. They have many different options for glasses and sunglasses and they were very patient and kind with us. We spent about an hour getting tested and picking out glasses and the whole time we were there, they were giving us advices and picking out glasses with us giving us recommendations. They gave us A LOT like A LOT OF DISCOUNTS and a lot of free stuff. I totally recommend this place read more

Best customer service, price and work I have ever experienced. My respects to Minnie and her wonderful work and her husband for being very welcoming. I broke my glasses the same day I went in, a friend recommended the place so I went right away. Not only were they really kind, they allowed me to freely browse the many styles. The process was fast and the work was wonderful. I ended up getting two pairs because I loved Minnie's work so much. I will definitely be making this place my go to from now on. If you're not sure where to get your new pair I definitely say to come here. read more

Eye Manager - Lilac clear rimmed glasses - Optometrists Near Me - Buena Park, California

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Come and see Minnie at Eye Manager if you need a new pair of glasses. Eye Manager has authorized dealerships to top brands such as Tag Heuer, Oakley, Ray-Ban, and Salvatore Ferragamo. Minnie recommended a great pair of glasses for me. read more

Eye Manager - My new Ray-Ban glasses - Optometrists Near Me - Buena Park, California

Best optometry place in oc and Buena Park area Good price, and super friendly One that I like here was they aren't push and force to buy and explain really specific and detail that why they recommend this product or why I have to wear this products. Also they try to give a lot of accessory like wipes, spray, etc. this is my first time but I really love this place read more

My family and I have been going to another optometrist for many years but when we came here to Eye Manager, we knew we found our new go-to place. Everyone was so friendly and easy-going. The doctor was very knowledgeable, and the lady at the counter was so nice and helpful. She was super patient and even helped us pick out the glasses that fit us the best. Their prices are the best we've seen and the customer service deserves 5 stars on its own. Would definitely recommend! read more

Very impressed with this place. Great customer service, friendly, helpful, very thorough in answering questions, has a wide selection of glasses. My 8yo son needed some new glasses because his old ones were crooked. They even leveled/adjusted his old ones without question. Definitely coming back here for our family eye exams and glasses. read more

Just got my glasses here the first time and it was very great. The store itself looked very nice and interrior I was very impressed. Most importantly I was really amazed with the service and very kind workers. I wish I can give 100 stars. You guys have to come check it out and get your pair of glasses. Trust me you guys won't regret. Thank you!! read more

They had A LOT of frames that were of the latest/timeless trends, and blue-light-filter lenses were included. I needed to replace my 8-year-old glasses, and no other place had as many designs as this place for a better price. The better pricing didn't compromise quality at all. Their service was very good and the lady there was friendly. I highly recommend :) come here if you wanna look fresh! read more

Eye Manager - They had the black and gold frames I wanted - Optometrists Near Me - Buena Park, California

The owners were amazing and sooo helpful. I never felt so listened to when I was concerned abt my glasses. I highly recommend this place!!

My mother bought reading glasses yesterday and she was happy with the purchase. I thank this place for providing her a pleasant experience!

Came here to buy glasses for UV blocking, blue light blocking.. and we got several things. I dont like leave reviews but this place was special for my family. Minnie who was managing the store and she was very knowledgeable for glasses and patient with all our questions. She also nice and friendly and helped us to get the perfect price. I ll strong recommand other people about this place and ll definitely be back. Thank you Minnie for amazing service and other optometrist (her husband) too. read more

This was the best eye glass store I've ever been. I was having a difficulty with finding a cheap, but trendy glass frame. Then I found this place, and they have bunch of variously unique frames. They helped me to find a glass that fits best and comfortable. Not exception for lenses and service. They provide high quality lenses with blue-light filter & UVB protection, it was fast and much cheaper than other glass stores. Managers were so friendly, kind, and amiable. Highly recommend Eye Manager, and I already recommended to my friends as well. read more

Very knowledgeable and professional. Went with the recommended lens options and I am very happy with the result. Very comfortable on the eyes. Best of all, I got the lenses for two pairs of glasses at a great price. Planning to come back for my kids' glasses. read more

This store offers reasonable price and great customer service! they are very polite and kindly explained all my questions for eyes & insurance follow up. Very personable and overall a great experience.  Me and my husband are very happy with our new glasses and customer services, we highly recommend this store. read more

Quick, easy and affordable. The staffs are very nice and helpful. Special thanks to Minnie who helped me patiently to find the right lenses. Thank you. read more

If you're reading this review. Stop reading it‼‼‼and just visit Eye Manager and you will see what I mean. I went there because my mom was getting new glasses and I accidentally grabbed this glasses and eventually got it. I really love my new glasses! The manager here is so nice and helpful in many ways. Also there's a promotion going on right now so check that out! Thank you Eye Manager! read more

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First of all, this place is just beyond amazing with friendly Manger and boss working with passion. They also have a promotion going, I suggest you guys to definitely go check this place out. All the glasses and sunglasses are not too pricey. They are upto date and very trendy. I love the service here. Just love it overall! read more

Eye Manager - Optometrists Near Me - Buena Park, California

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The staff here is very friendly and they care very much about their customers satisfaction. I always come here because they are always very helpful and have so many nice styles of glasses. read more

If you're looking for new glasses or just need them fixed eye manager is the place to go! They were super friendly and very kind. Their service is really great and the prices are very fair. I'll definitely be coming here from now on! read more

I stopped by to look for sunglasses. The owner and the assistant were both so kind and informative. I highly recommend this place.