ONLY PLACE THAT CAN HELP!!!…read more So I accidentally took a nap on a very expensive pair of eyeglasses put them in a desk drawer and retired them.. was forced to buy another pair. Fast forward like 3 years later one of my twins (not naming which one) likely took my glasses and either threw them away or put them with the rest of our lost buried treasures of things that go missing. I was forced to wear my glasses that lived in the drawer when I worked at my desk then decided since I had the parts that their had to be a way to have them fixed. Went to a couple of places claiming they could fix but I was told they were unrepairable and should buy new ones.... I almost gave up and gave in. UNTIL! I came across FIXMYGLASSES online that is actually World Optic on state college they took me right in and rushed my glasses into surgery and miraculously brought them back to life!! Saying that I'm ecstatic right now would be an understatement! Thank you World Optic!

Great service from beginning to end! I always need nose pads on my glasses because I have a low…read morenose bridge. I found World Optic through a quick google and Reddit search for local, affordable glasses modifications. I placed an order/RMA on their website on 1/26/26, immediately received an email with a prepaid shipping label, and the. mailed out my new Miu Miu glasses on the same day. On Tuesday 1/27/27 I received email confirmation of delivery to their shop and a separate email with assessment options and prices. I paid $79 for the basic option of nose pad modification. They even preemptively chose the gold nose pad arms to compliment the frames (I didn't add specific cosmetic requests in my order). By Saturday 1/31, I gave them a call to ask about the status of my glasses which they let me know were shipping out that day. Today, 2/2, I received my brand new, perfectly fitting Miu Miu glasses and couldn't be any happier! I'm so excited to know that I can get more plastic frames now that I've found World Optic to add the nose pads for me!

Was referred here by a friend. Came in after contacting the store and confirmed they had my…read moreprescription. I came in, dropped off, and was told to return in 20 minutes (TWENTY). That is insanely fast. I grabbed a coffee and came back. Lo and behold my glasses were done. We spent a few minutes making sure everything fit well and then I was off on my way. All in it cost me $70 for the lenses which is amazing.

ExceLLent service and pricing. This is my 2nd time here and the owner is just a pleasure to deal…read morewith. He is professional, kind, and so polite. This place is top notch customer service. My Optometrist gave me an estimate for my 2nd pair (i have my own frame) and the price was just too expensive, so I remembered HappyEye and drove the next day and got a fair pricing, high quality work. I recommend HappyEye to ALL humans on planet earth that need affordable high quality eyeglasses, and the best customer service. PS: I got a Prada eyeglasses frame/progressive/transition lens/gray shade. SUPER Happy customer at the HappyEye store!

Was in Pacsun's downstairs and one of the arms of my glasses randomly fell off. Had to get it…read morerepaired before I went home or I was gonna get a beating. Derek came to the rescue and fixed it with no cost. Thank you Derek!!!

Very poor customer service practices and very shady business practices…read more Purchased my glasses from Sunglass Hut in South Coast and went to this store after my new Meta Ray Bans stopped working after 2 weeks, because Brea is closer. First, the representative said you need to do it through Meta and file a warranty. I informed them that the Meta website stated I have to go to the original retailer I purchased from (which was sunglass hut). When I told them that, they then changed the story and said I need to replace them or file a warranty at the Sunglass Hut I purchased from because all the Sunglass huts are different (which sounded really weird). Went to South Coast to return and they said no problem they can exchange, but they didn't have stock at the moment. Brea or Orange has stock though. They helped me call the Orange store, and I helped me reserve a pair. They said any Sunglass hut can do an exchange, but they have gotten many customer complaints about the Brea store. When I went to the Orange store, they also said the same thing about this particular Brea store and that they often have to process returns from Brea customers. It appears as if because of the commission system, stores make more or less depending on sales or returns. Overall the worst experience at this Brea branch which caused me to drive all over Orange County just to get this done when they could've handled it themselves, instead of blatantly lying about their "return policy." There's no such thing. If they say they can't return or exchange for you they are not telling the truth. Management needs to improve and update themselves on their own policies instead of trying to push Sunglass hut customers away. Awful customer experience here.

FYI! Dr. Mike has moved to Allred Family Eye Care down the street! OMG! I had no idea. Thankfully,…read moreI called the LOG phone number which transferred me to AFEC. First attempt was just before lunch, voice mail with greeting stating on odd address 1601 E Chapman... I hung up not knowing the true situation at this point. I tried again a few hours later at 330 pm. I confirmed my appointment but learned Dr. Mike's schedule is Tu-Th and he did join AFEC. The receptionist did tell me that I needed to change my appointment because it landed on a Friday. So I told her I'd call back after I reviewed my calendar. I was fortunate that I was going to be down in the OC area to have a get together dinner. So I called back to officially change my appointment to a Tuesday. I got the low down from the office manager at AFEC about Mike's move. But I won't spill it here. I hope Dr. Mike is happy with his new place. I'll definitely give AFEC a review as well in October.

Dr. Mike is awesome!…read more But this review isn't about him. I don't like to be one to complain without a solution or some constructive criticism. To the administrative staff, please don't give lead times with utmost certainty if you weren't given a certain arrival time from the manufacturers or vendors you purchase from. I had my appointment in early June to get new contact lenses. Upon leaving they told me my trial lenses would be in within a few days. It's more than 1 month past now. I got an email saying they'd ship out July 15, so I called on the 16th to get an eta and they said WITH CERTAINTY, they'd be in within a few days. Well it's been more than a few days. I even doubted the person I was talking to but she seemed positive. Come to find out, they don't actually get arrival times, so.... I understand delays and feel I've been patient enough and really didn't want to have to write a review. But just don't say you know when you actually don't know. That way I could've ordered elsewhere and saved myself some time.

I needed a new optometrist and am glad I came across Sunrise. I received an eye exam from Dr. Kim,…read morewho provided me thorough answers to my questions. I appreciated his honesty and care with picking frames. There was a sizable selection; he recommended a pair of glasses specially tailored for broader Asian noses. They are the lightest glasses I've ever worn - an excellent fit I'm glad to have while driving at night. I also enjoyed conversing with the lady in the front before the exam. If you're looking for a practice with great communication and service, Sunrise has my vote.

I've been coming to this optical shop for my son's glasses, and every time time I has been a…read morewonderful experience. The owner and owner's mother are always so kind and honest. After two months ago, when my son's prescription didn't work out, they replaced the lenses free of charge without any hesitation. Another time, I accidentally bent the frame of my sunglasses, and they fixed it for me right away without charging me. It's really rare to find such a trustworthy and genuinely caring place. I truly appreciate their professionalism, honesty, and generosity. This is the kind of shop you can always rely on, and I'm grateful to be their customer. Highly recommended! Kamsahapnida!!!

As the indecisive person that I am, I can confidently say Sergio was the best worker there. I went…read moreinto Oakley not really knowing what style I wanted, and Sergio was patient the entire time. He didn't rush me, didn't pressure me, and actually took the time to explain the differences between the frames and lenses so I could make the right decision. What stood out most was how knowledgeable he was. He answered all my questions clearly and made sure I understood what I was paying for. You can tell he genuinely cares about helping customers rather than just making a sale. Customer service like that is rare these days. If you're going to Oakley, ask for Sergio -- he'll take care of you.

I called up for some help regarding my sunglasses that had some damage to it. I spoke to a guy…read morenamed Sergio and he was beyond helpful! He really talked me through my options and was thinking of everything I can do to order any damaged parts. I highly recommend this store! Their staff really goes above and beyond and tries to build relationship relationships with their customers!

It is always a pleasant experience to go to Visual Effects Optometry. From the welcoming atmosphere…read moreto the excellent service provided by the doctors and office staff one can't find a better place to go for optometry needs. Diana at the front desk wins you over immediately with her knowledgeable and caring way in which she treats clients. I always feel well taken care of when I have completed my appointment. The staffing and services provided at Visual Effects Optometry are of the highest caliber. Customers are welcomed warmly and thorough consideration given to their needs. My optometry needs have been successfully fulfilled at Visual Effects Optometry for the several years and I intend to continue obtaining their excellent services there. After my cataract removal surgery they were extremely helpful in getting replacement lenses for my glasses at no additional cost due to the brief timeframe of purchasing glasses and then followed by surgery a month later. The doctors and staff are second to none.

I can't recommend Visual Effects Optometry enough! From the moment you walk in, the experience is…read moretop-notch. The staff (Diana, Daisy and Michael) are consistently wonderful- they're always professional, welcoming, and efficient, which makes the check-in process a breeze. Overall this place is fantastic- you can tell the entire team truly cares about their patients. As for Dr. Nguyen she is simply amazing. She takes the time to be thorough, answers every questions, and provides expert care with a personal touch. We've been going to them for 7 years now and we couldn't be happier.

My first visit was a really good experience overall. The eye exam, glasses fitting, and contact…read morelens fitting all felt smooth and thorough. The doctor is professional, easy to talk to, and has a very relaxed, chill demeanor that made the appointment comfortable. I was also recommended Optase Hylo Relief dry eye drops and they've been great. They keep my eyes lubricated with contacts and feel noticeably better than other brands I've tried. David, the office manager, is very straightforward, sometimes blunt, but always clear and helpful. There was a miscommunication with my contact lenses that left me unable to receive them for about two to three months. Luckily I had enough supply to get by. David was instrumental in resolving the issue, which stemmed from my vision benefits. He followed up diligently and handled everything with professionalism and persistence. The matter ultimately resolved with my insurance, and I was impressed by his level of service throughout. Overall, a very positive experience with attentive care and strong follow through when an issue came up. I will definitely be back!

Dr Choi is amazing. He is able to handle the whole family and his equipment is more high-tech than…read moreour previous optometrist office. He is always attentive to eye health and has greatly helped us with our youngest's sight issues. Not only is Dr Choi great but so is his office staff. We never have to wait more than 10 minutes, it's a well oiled machine. David is incredibly efficient and knowledgeable. Their selection of frames is vast and they do turn around lens in store-- which is so convenient. Their pricing is on par and they work with insurance. We truly can't recommend this office more! If you're thinking about going, just book the appointment, you won't be sorry.

Absolutely could not have had a better experience, it makes me sad that they have such a low rating…read morebut trust me this place is SOO MUCH BETTER TO GO TO than Uptown Cheapskate which is 10 minutes away. I went there first and I had the absolute worst experience imaginable. Rudest employees with the biggest attitudes. I work retail and I get having one of those days but seriously it's your job to at least pretend to be nice since you're getting paid anyways.. Regardless thank you Buffalo Exchange! Can't wait to be back

I went and sold several items and had a delightful conversation with the (I believe vegan) dark…read morehaired manager she was telling me all about her experience at universal studios. Shortly after, she had to go on break so she swapped with a buyer (she was wearing glasses and a pony tail) half way through. She was weirdly abrasive, not friendly, threw my items on the counter with no regard, loud and just overall was not a good person to interact with. Maybe she was autistic and didn't know how to socialize? Maybe she was having a bad day? Who knows. When I asked for the pen to write my store credit total on the card (normally they do this every time you cash out) she gave me, she practically threw it at me. So I threw it back at her after I was done with it. After the obvious uncomfortable interaction, she just walked off. Basic customer service was atrocious as soon as the buyer filled in.

Thank you Dr.Nguyen!! Really glad I found this place! Thank you for taking your time during my…read morevisit!

This is the best optometrist I've ever been to. Ive been to a lot in my lifetime--wore glasses…read moresince I was 6. This was the first time I went out of my way to find my own that accepts my new insurance and Ive been going here ever since. I know the office is a bit older, but it's cozy and nice. The dr is kind and caring. What more can you ask for?? Cute prices, friendly company. Im happy.