The food was actually really good. Everyone just seemed sad to be working there. Minimal service. No one was rude but they did seem surprised to have someone be nice to them. read more

This one used to be good, but management is horrible now. Sat in the drive-through for five minutes. No one bothered to take my order, went inside, 8 customers waiting and frustrated. Staff looked like they could care less. This one will shut down pretty soon If they keep this up.. read more

This is my first time coming straight from Cali got off the freeway as soon as I saw a Whataburger... I'm definitely not a burger connoisseur but I had to try the bacon double cheeseburger. Love the taste. It was definitely different having lots of mustard on my burger. The fries were fresh and I love the different sauces.. I'll definitely be back. I see Jackson. I'll definitely be back. read more

Whataburger - Whataburger menu! - Fast Food Near Me - Ridgeland, Mississippi

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Shake machine down. Seems often to be a. Problem. Wry frustrating. Need a light out front staring machine is down

Their burgers are OK. The workers are friendly as well however if ordering in store the wait times are extremely long. The restaurant prioritizes the drive thru over the front counter. However, i had to pause eating here because I saw a roach crawling up the wall behind the counter; and usually where there is one roach, there are more. I can't stand roaches and furthermore I'm allergic to them per my allergist. (Yes. During standard allergy tests allergists do test for them as roaches are a common pest.). read more

Whataburger - A roach on the wall behind the register. - Fast Food Near Me - Ridgeland, Mississippi

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This place is slow. Came in at 0640 on a Friday. Multiple employees working. No one at front register sat there for probably 5-7 mins before someone came from the back. Ordered the Number 20 with bacon and a large coffee was told it would be a while cause they didn't have any coffee brewed yet. It was 0640 in the morning. How do you not have coffee made? Not sure what the quality of the food is like yet. read more

The food and services are always good. I eat here every morning Monday through Friday. I love the breakfast on a bun and the coffee. I also like the number two hamburger which I eat for lunch. read more

Very VERY SLOW service and LONG wait for COLD FOOD!!!! Not efficient by any means. Have tried it 3 times and each time was slower and food was ALWAYS COLD read more

good service, but my burger had a fingerdent in it. buzz lightyer is my fav. TO INFINITY AND BEYOND... read more

There should be a lower rating than one star. The people are nice but they are running a terrible operation and coming here is not worth it if you need a quick and easy stop. It took 15 minutes just to order (there were only two people in front of us in line but the cashier was in and out of the register area) and then an additional 40 minutes to get our two sandwiches. When we got them, one of the sandwich orders was wrong, so I went up to fix the order. At the time, the manager was working on fixing OTHER incorrect orders so it was a recurring issue they're facing. The managers were helpful but there clearly are training failures or needs that need to be addressed. The whole ordeal took an hour just to get two sandwiches and it was not busy when I arrived. Also, the female bathrooms were out of toilet paper. read more

Service is remarkably slow, staff are detached and un willing to care about their own behavior

I'd been hearing about this place for years and finally had an opportunity to try it out. It's hard to impress me with a burger because hey, it's a burger! Overall, if you like burgers, you'll enjoy this place. read more

Spent seven minutes waiting for someone to take my order, as the only customer in the store. I got passed off to someone else three times. The woman who took my order was FaceTiming someone and acted like I was an inconvenience. I asked for a whataburger and a small order of fries. It got rung up as a medium whataburger meal combo, AND a small order of fries. I didn't realize it until I saw my receipt. When I queried the cashier, she informed me that since it was a credit card transaction, there was no way she could give a refund. She then offered to give me a cash refund, which I hesitantly accepted. Sadly, she only had a single dollar in the register. She said it was the best she could do. The small order of fries was $1.74 + tax. The food was fine, but the service was extremely lacking, and I say that having had low expectations to begin with. read more

Whataburger - a receipt for a restaurant - Fast Food Near Me - Ridgeland, Mississippi

Whataburger is amazing! Very clean establishment. Very good atmosphere and friendly staff. Will be visiting soon! read more

Whataburger - Register - Fast Food Near Me - Ridgeland, Mississippi

The worst Whataburger I've ever been too. Food was either cold/Luke warm. Fries were stale. Sweet tea stale...they're located in a prime location but offering bottom tier food! Hate it!! read more

Waited in drive through for 31 minutes. There were not very many cars in front of me. All the wait, they handed me the bag without saying a word. I looked inside, and it was the wrong order. Then they wanted me to pull ahead to wait for them to get the order right. Ridiculous. And they looked annoyed that I had the audacity to say anything after THEY messed up. Zero pride in their work and zero respect for the business, the costumer, or our time. read more

This is the absolute worst Whataburger that I have ever been to in my life!!! I've been going to Whataburger since 1975 and I love Whataburger but this Whataburger is not a true Whataburger I went to the counter and stood there for several minutes, while there were eight people in the kitchen looking at me. No greeting or acknowledgement of my existence. Not a single one of them said one word to me the whole time!!Very rude and unfriendly, the worst ever!!! I left bitterly disappointed, now I have to wait until I get home to enjoy my favorite burger. read more

Incredibly moronic staff. Unclean facilities. Shouldn't have to tell them to include basic things like napkins and utensils. Use your brains, morons. There's more to your job than screaming "that be all" into a drive through headset. read more

This Whataburger is putting the 45-minute wait back in "fast food." Spare yourself a sub-par meal that may or may not even be what you ordered, and just drive the extra 60 seconds up the road to Chick-fil-A. read more

unbelievably poor service we sat in drive through line waiting to order for approximately 15 minutes. 4:15pm-4:30pm. ZERO stars read more

Great burgers. Great shakes. I just wish they would build a location in Madison so I wouldn't have to drive to gross Countyline Rd. Bleh!

They should change the name of this place to what await. Two cars ahead of me and I have been sitting here for 25 minutes? First and last time for me. Not sure how this place stays in business. read more

IMO, This is the best Whataburger in the Jackson Metro area. I'm from Rankin County and the ones I've been to are slow and inefficient. I've never had bad service or bad food at this Whataburger. read more

The 25 minute drive thru wait is agonizing. Employees are lethargic to say the least..(I'm being kind saying "lethargic") owner really needs to address this. read more

Whataburger - The "Since 1950" is how long you're gonna be in line!!! - Fast Food Near Me - Ridgeland, Mississippi

The past few years, each visit to Jackson always includes the tradition of "Waiting" for a #2 Double Meat Whataburger fully dressed with fries and a vanilla shake. Technology always gets us through the 15 minute wait; But i have to remind myself it's not about the wait...it's about the burger. While this tradition doesn't have the fanfare of Christmas or a Halloween, it is a tradition never the less. But today, when the burger bun is hard, the double patties are over cooked the reality is that I waited 15 minutes to have hard, cold food. It could have been the time of day, or that they were swamped with customers, but my kids food was also similarly dried out. While the shake was great, the overall experience make me realize that it's all about the burger and sometimes traditions must end. read more

Whataburger - Fast Food Near Me - Ridgeland, Mississippi

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Prolly the slowest Whataburger , they take their time for everything, but I think is faster buy thru the drive thru, anyway I have to use this one, no choices , they need to improve the service, I am not saying they are rude , they are slowwwww read more

Whataburger - Fast Food Near Me - Ridgeland, Mississippi

I ate here many times before retiring. They do have some staffing issues now, but I love their burgers (fast food variety). I do wish the chain would improve on their fries. read more

The wife and I stopped by on the way back home. I wanted something I could eat while driving. Burgers and fries are good for eating with one hand while driving with the other. Placing the order was more difficult than it had to be. The person kept ringing up the wrong items and we only got two meals. My wife knew her sandwich was going to be wrong. They fixed the order once we got to the window and told them it was incorrect. No big deal. I guess I was in a good mood because I'd just received some good news. The food was what we expected and did what it was supposed to do. read more

Worst Whataburger I've ever been to in my life, going on 25 minutes of waiting, no one cares. Walking around without a care in the world while the line goes out the door. Not short staffed plenty of people sitting around doing nothing. Never coming back to this location, what an absolute joke! read more

This was really good! Comparable to a sonic burger but better! The spicy ketchup was good! The staff was less than friendly though. The place was pretty clean and their fountain Coke machine was really good too! read more

Whataburger - Lobby of the whataburger - Fast Food Near Me - Ridgeland, Mississippi

So unprofessional. Barely give you what you ask for. I gave them 3 chances and everytime they messed up my order. I highly wouldn't recommend you going to this place. It's Garbage!!! read more

This place is garbage I orders a double they gave me a single ordered a doc pepper gave me coke ordered ordered large union rings gave me medium payed for large fries and didn't get them do no go to this location read more

The food here is consistent with other Whataburger locations. Sadly, this is the absolute slowest location I've ever visited as other have mentioned. The girl up front was ignoring customers, myself included while she tried to bus orders to tables...one at a time...extremely slowly. The cook actually came out to take out orders, causing the kitchen to come to a complete halt for everyone who already had their orders in. Based on the geographic location I would say this is probably a very popular location. They should definitely look at staffing up, and training the existing staff. read more

Waited at the counter and no one could be bothered to take our order or even greet us and let us know how long it would be. Apparently the answer is NEVER. This is not what a burger customer service should be by a long shot. Finally we gave up and left. Totally unacceptable. read more

It was a warm May day, the sun was out and not a cloud in the sky. I sat in the passenger seat of a Nissan Rogue heading southbound towards the city that care forgot, New Orleans. Needless to say, my earnestness for hand grenades and regrettable decisions was beginning to outweigh my patience leading me to grow restlessly irritable, even amongst some of my closest friends. Then, as an oasis in the desert, the traditional rendezvous point of old, Whataburger, appeared over the horizon. Now, for the sake of context I must tell you, my curious traveller, that I am from Memphis, one of the most unhappy cities in America (http://images.businessweek.com/ss/09/02/0226_miserable_cities/16.htm.) How could the beloved city of my youth be so miserable, you must be surely asking yourself. In a phrase: no Whataburger. Thus, you can imagine my excitement as I walked into my own little orange and white paradise. As I entered, I noticed a small crowd of my fraternity brothers and their dates had gathered within, overcome with burger lust, anxiously awaiting to sink their teeth into the fantasy incarnate that is a Whataburger burger. After greeting my friends, I quickly heard tale of our beloved Whataburger's lack of quality service and poor memory of respective orders. I almost shed a tear at such news. When it came time for my car's passengers to receive our orders, the dark words of my friends proved true. Not only was there something wrong with every order but the lack of sympathy from the Whataburgerites broke my heart into a heap of countless shards. Sorrow. Melacholy. Anguish. Dejection. These words partially describe my immediate rush of emotions as I looked into the cold, soulless eyes of the server. At this point I could almost hear Mozart's "Lacrimosa" playing somewhere in the abyss that such a beloved establishment had become. I guess I learned it's only those who hold your heart who have the capacity to break it. Whataburger. More like "What Burger?" read more

I imagine I'd rarely give fast food places five stars, but this visit was on point. The drive thru wasn't the fastest but it wasn't too unbearable either. The employees were quite jovial. The double checked my order and wished me a good night and safe driving. I was a drive thru team member at Chick-fil-A when I was in college, so my expectations are extremely high because I know it's possible to be accurate, friendly and fast. For the first time in a long time I didn't hate my drive thru experience. And to top it off my patty melt was so delicious with amazing savory flavor and my onion rings were just crispy enough to make them easy to eat but soft enough to still taste the onions. I'll definitely go back and if you want a good fast burger with a smile, so far this is the place to get it. read more

WhatAMess. Bathroom urinal overflowing on floor. Ketchup packet smeared on floor. Soft drink self serve area covered in sticky puddles of soda (at least that washed off the urine). Ice machine slowing spitting out a cube every 39 seconds. Very long wait for the food. Do not stop here. read more

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I had not enjoyed a Whataburger since leaving Texas so I decided to forgo a "healthy" dinner and dine here. Was not only the staff lazy, inept, the food was horribly wrong. There was a funny taste after I took my first bite. I separated everything and narrowed it down to the meat. Horrible smell and taste. I would have brought this to the attention of the manager, but the line was just too long. Do not eat here. God I hope Whataburger has not declined this low. I would jerk this franchise in a heartbeat. read more

Great customer service and the food was really good. The restaurant and bathrooms were clean. And I love their chocolate shakes!

Possibly the worst Whataburger on earth. Somehow managed to give me two fish sandwiches when I ordered two chicken sandwiches. I typically don't write reviews but I couldn't get anyone to answer the phone when I tried to get a refund, and they even resorted to picking up the phone and hanging it back up twice. I would say retrain the staff or hire better people, but this location would probably be better off shutting down all together. I say we put a Culver's or a drive through liquor store there instead. Honestly, a Kmart would probably run a more successful business at this location. read more