Very good in service from the team!!!! Delicious food with spicy chicken sandwiches!! Fresh coffee!!! read more

Chick-fil-A - Smells good for coffee in the place - Fast Food Near Me - Jackson, Mississippi

Most inefficient Chick fil A I've been to. 2 lines feed into one, so it doesn't help to order ahead only to sit in line. Especially frustrating when orders in front of you aren't ready and the entire line is held up. Would be more efficient if those vehicles were pulled to the side to wait on their orders. Staff is courteous and apologetic to each vehicle. Management needs to address drive thru protocol. read more

Messed up the order three times and then put the incorrect order back in the warmer/shelf. So terrible service, inattentive, improper food handling. Never said "my pleasure" either. read more

Don't go to this location if you want to eat. Waited in a line for twenty minutes and never got to the register. The twenty people waiting to get their food we to rowdy arguing with employees on why no food was being handed out after such a long wait. The staff was confused and just staring. If you want to see people yelling then this is a great place. If you want a chicken sandwich then pick one of the many other locations. read more

Stopped for food while driving from Dallas to Mobile. Placed order in drive thru 6pm on a Friday night. 2 12pc nuggets, chicken sandwich, bowl of chicken noodle soup, peach shake, and 2 large fries. Made it to drive thru window, pay, get shake. Wait 5+ minutes, then told there's no mac&cheez. Accepted 2 med fries as a replacement. Pulled in a parking spot to get setup before driving again. Chicken sandwich was not in bag. Had to go back in for it. Get on the road, and there's a giant random batter chunk sticking out of the sandwich bun, Start eating soup, THERE'S A 6+ INCH BLONDE HAIR IN THE SOUP. read more

It's 45 degrees and they've got their employees out here in the drive thru freezing their butts off. Please kindly give away for free some thick coats or jackets and gloves, hats, something. It's just going to get colder all this week too. read more

I was stunned when I came through the drive-through one day last week that my food was cold. I ordered a nugget combo meal. Not only was my food cold, but the lady at the window was not friendly. I have to say the young lady in the drive-through was very polite. read more

Customer service was completely bullshit. The drive-through completely was discombobulated and the employees had no clue what the fuck they were doing. I sat in line for 25 minutes at 10:30 in the morning for a chicken sandwich. Service was so bad I thought I was on candid camera. I'm giving you this review in the drive-through lane. Who knows how bad the foods going to be a haven't even received it yet. Plus dumb employees still wearing mask like they're gonna catch Covid. Just got the food it's awful also. read more

They definitely make business fast. There can be a line of cars and they'll shuffle through you like a deck of cards lol

Among the worst managed fast-food restaurants in the area. In contrast with how a Chick-Fil-A usually runs? This one is horribly off track. I've sent complaint after complaint... It never improves. Never once have I seen the proprietor there, actively participating in the chaos. When we go at night (most often) there usually isn't an obvious figure of authority which leaves room for teens to be teens (goofing off versus serving customers appropriately). The food is usually off temperature and if I'm not mistaken they're supposed to dump food that's not the right temp? I've seen McDonald's locations run more efficiently and that's just sad. read more

county line rd is horrible.. went through drive through today and had to repeat my order 2-3 times i asked for 3 sugars and 1 half and half i was in line almost ten minutes.. got to window and was handed my coffee with a half and half sitting on top. i assumed my sugar had been added or was in the bag....not i received no sugar / i ordered a sausage hash brown bowl which was not hardly half full. this site has gone down very bad. mr perdue needs to revamp and from what ive seen of other reviews or close. read more

It's horrible when you pay $ 9 dollars for meal that's what you get leftover do not go to This Chik fil a read more

Slowest chic fil a I have ever been to and it was not even during a rush period. Go to any other and it will be three times faster.

I came here and ordered and i tried to get a pup cup but the lady at the front said they dont have those anymore. its just whipped cream in a cup so i asked if she cohld put whipped cream in the bowl and she said no they cant do that so i asked for whipped cream for myself and she said she could do that. complete attitude i dont rhink i have ever been to a chick fil a like that. i will not be attending this one anymore read more

It pains me to get at Chick-fil-A two stars, this was definitely not Best experience I've had at a Chick-fil-A. I will say this however the wait time was very minimal. The team member that took my order in the drive-through was very friendly and prompt. When I got to the window they quickly gave me most of my food. After moment another team member must have noticed I was wondering about the remainder of my order when she mentioned they were waiting for bagels. I appreciated her letting me know and she was pretty friendly, but not over-the-top nice like they usually are. They asked me to pull forward and wait in the front of the store which I had no problem with. When I got my food, the quality that typically comes with the Chick-fil-A brand was not there. My bagel was burnt and tasted like it had been sitting for a while, it was cold and tough. You made me wonder why I waited for bagels when this clearly was not fresh. The tater tot's tasting very old as well :( Like I said, this is not my typical A+ experience that I usually have at Chick-fil-A restaurants, so maybe there was other factors at play. Maybe they had a very busy morning since school just started and they were still recovering from the rush... read more

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Their soooooo slow compared to other Chick-fil-A's and if there was a better one closer I'd go, their still better than other Fast Food places, but not anywhere near the standards of Chick-fil-A. Service is subpar. Food is just okay, although they short me on fries and chicken salad often. read more

Chick-fil-A - They only filled this half way...really???? - Fast Food Near Me - Jackson, Mississippi

I wish I could give it zero. I used to manage a Chik fil a on the gulf coast. Because of that I can tell you that this one is aweful. If I could I would never use it but county line is a 20 minute trip excluding wait time. 1. The breading is not changed regularly throughout the day the way it should be. So either their manager stinks or the Operator has them do it less often than Chik Fil A recommends, in order to try to save money and win a truck every year for being a multi million dollar sales store. 2. Service is painfully slow and orders are often filled incorrectly. Once again, bad manager or bad Operator or both. 3. Nothing is ever fresh. They do a terrible job of cooking only what they need which results in things like my sandwich tonight that had been under the lamp at least 45 min, and was overdone and breaded in old breading both. 4. I have yet to ever get nuggets that weren't over cooked and made with stale breading. I haven't listed one single thing that can't be corrected by simply having the Operator onsite regularly. Likely he is busy either trying to open more stores so he can make more money, or he is off vacationing with the millions he is already making. read more

Speed of service is awful. Never been to a chick fil a like this. At least the food tastes good.

This place only gets 4 stars because there is always a line, probably because this is the only one in x amount of miles. The staff are alwAys friendly, cheerful, attentive, and my order is always always correct. It uplifts my mood after leaving through the drive through. And I'm addicted to their lemonade read more

The only chic fil a you can go to and be disappointed. My nuggets were hard and my fries tasted old. Unhappy

Chick-fil-A is probably the best fast food restaurant out there, but this one needs some help. They constantly over cook the chicken and they often forget about my order, or the person I'm with. Always good service and they are always nice, it's just odd how the food is not as great as usual. Don't get me wrong, you're getting the chick-fil-a signature enjoyment, but the one on lakeland is the option for sure read more

Excellent service and tasty food. This was my first time eating Chick-fil-a EVER!Happy to have come. No brown edges on lettuce, fresh fries and chicken. Best lemonade I've tasted. read more

Chick-fil-A - Fast Food Near Me - Jackson, Mississippi

I understand Covid makes things slower, but all the other Chick filas ive been too are still super fast even it is wrapped around. But one thing Covid shouldnt effect is customer service. Rudeness is just rude, not an effect of Covid. They could use some training from GA!!! Im glad i dont live here, if I did I wouldnt be a fan of Chick Fil A. read more

Bad experience. Usually chickfila goes through the line very fast and efficient, not at this one tho. Took way too long and not as nice employees as most Chick-fil-A's read more

y'all messed up the order and didn't give my chicken mini. terrible service and won't give me the food i acually since it's "after 10:30" never coming back. we need a new chick fil a in jackson are. read more

While I get COVID has everything in disarray, I've been to other CFA's and still had quality service during all of this. I went here where they had basically three lines and 2 people working them. The workers didn't have a set line to be in. Several cars behind me got to order way before I did after already waiting 30-45 minutes in line. It took my whole lunch break and then some to get through this. Definitely spend the extra however many minutes and go to Flowood or Madison. read more

Second bad Chick-fil-A review in a week. Other one in Oxford. I had the nicest lady at the drive through and then the girl at the window was rude, made some smug face. May never go back to this chain. 4th TIME NOW IN A ROW, service has not been smooth. Got $10 left on my phone.. last $10 ever towards this company read more

Why do I love this place? 1) Chick-fil-a's are always clean. Inside and the parking lot. 2) The staff is always friendly and don't look like they have just been released from prison with ugly neck tat's and gross long green clip on fingernails. 3) Food is always good. They do one thing (chicken) and do it well. read more

Chick-fil-A - Fast Food Near Me - Jackson, Mississippi

They have renovated the restaurant which is nice. That being said, I waited in the drive through line for 25 minutes at 2:30 in the afternoon. Drive an extra five minutes and go to the location in Madison. read more

Don't order the scrambled eggs. About a year ago, I went to this Chick-fil-A for breakfast and ordered a breakfast I'd had before-albeit maybe three years ago-which is an order of scrambled eggs and a biscuit. I was very disappointed. The scrambled eggs had a bad smell and I did not eat them. And complained to the manager. This morning, I tried again. (I mean it's been a year.) Same, nauseating smell. I could not believe it. Maybe there is something wrong with my nose. Well, I'm trusting my nose and it tells me to tell you, "don't go to this Chick-fil-A and order scrambled eggs." As always, the biscuit with honey was wonderful. read more

This location NEVER gets my order correct. Nor do they ever place the condiments I order in the bag. My food is always cold because of having to return to the store to get something. I guess i'll have to start traveling a little further to get good service. read more

This location of CFA is outstanding! I ordered a large order for a group of people yesterday. When I got here this morning it was ready to go and everyone was so helpful and friendly. Great experience! Thank you CFA Ridgeland! read more

this chick-fil-A needs to staff up, shouldn't take 15 minutes just to order. Two days they gave me the wrong order.

No ranch dipping sauce, are you kidding? And no "My pleasure" at the drive-through. Surprising, disappointing and certainly not typical of the franchise. read more

Love Chik fil a but this location is not very good. Service is slow, food is not prepared well. I have been eating there for over a year but that will have to slow down because the quality of my experiences. I'm used to Chik fil a being a standard setter, not a place that lacks standards. I hope this changes. read more

Friendly professional staff , hot fresh, and fast service !!!! This is why I love chick fil a

I love chick-Fil-A. I normally go to the Madison , Ms location but the county line address is convenient so I decided to go. I'll never return due to the unprofessionalism and how my order was all screwed up. I approached the manager regarding the error and his response was unsatisfactory. Horrible location. read more

Worst chick fil a I have been to. Got my sandwich back to the hotel and it is missing the top of the bun. Not sure what is up with that. read more

Chick-fil-A - Sandwich was missing the top of the bun. - Fast Food Near Me - Jackson, Mississippi

Even with the two lines the service was fast. The only critique would be it should BECOME impossible for both guests to complete their order at the same time. That happened on my last visit and we both we told to get behind the same car. That ended up confusing us as customers (guests) and the cashiers when it's time to pay and receive the meal. read more

This is one of the most efficient, friendly restaurants around. I really, rarely ever even think of giving fast food places more than 3 stars, but dang if I can find a fault here. They can move legions of people through this place in record time. The food has almost always been just right. I generally come here about every other month and bring my kids. The employees bring my food out to me, bring drink refills, etc. They are super nice. There is almost always someone sweeping, moping, and wiping down tables. read more