Whew! She was so angry, I had to ask HER if she could take my order. Then because I was holding a receipt in my hand she walked away to find out if I could use it in the store. THEN a different person with an attitude rudely took my order. Why is everybody so mad? At least my order was correct and my bread wasn't hard. I noticed a couple of new faces and I certainly hope they can do something about the crappy customer service at that location read more

The fish sandwich looked liked and tasted like it had been made 2 hrs before I got it . The bun was hard and the fish was dry and hard . I got the whole meal . The fries were okay . I also bought an apple pie. I wish I had taken a pic of it . The whole inside middle part was missing without Apple pieces in it . I should've taken the whole meal back . But I hate being out late . Once I ate the dry fish out of the bun . I opened my pie getting ready to eat it . And was disgusted how it looked . $11 ain't a lot . But when u spend your money u should get what u paid for . And why isn't it most of the time it's when u go through the drive thru . They give u anything . I went back there through the drive thru and told the guy at the first window . When I got to the 2nd window . I just asked for my money back . The manager ( Lady ) didn't apologize are anything . Just handed me $2 and said have a good night . . Wrong job . Ppl be having the wrong attitude working with the public. And if she had seen my food . She wouldn't have eaten it herself . Never going back to Hwy 51 again. I told the man in the first window and showed him what I didn't eat on the fish sandwich . And told him how dry it was. The manager could've said ma'am I'm sorry for your inconvenience. Just give me $2 back and walked away. Do they cook the fish early and sit it under the heat lamp. !? That's what it looked like . read more

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I just had a heavenly experience. Hot food exactly as I ordered it. Fast, efficient service. This makes me never want to go to another McDonald's! read more

The store could take a bit more care in the appearance of the food it gives out as well as making sure the customer has the correct items. I not only recieved a hamburger and a sweet tea when i ordered a double hamburger and an unsweet tea - the hamburger was so sloppily put together even if i had ordered it i wouldnt have been able to eat it. read more

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Better than the county line one by far. Tries to get orders out quickly even in morning rush. Nice workers.

shit ass service, ordered a 5$ frappe and they fucking substitute it for a 1$ ice coffee and doesn't refund like what the fuck

No dr peppers no sprite no smoothies no hope didn't even have our chicken biscuits horrid experience don't recommend

The worst McDonald's experience. I've known several McDonald's in different towns of Mississippi like Vicksburg, Port Gibson, and Raymond and I have to say this one is the worst drive thru experiences you can have. The wait time plus the half decent food you get for waiting read more

Do not go here or you will be sick and pay for nothing The manger was rude the people are slow and don't know what they are doing everyone is every where they are cooking without gloves and drinking near stations where can cause a fire read more

McDonald's - I order a bacon double cheeseburger and I got this I don't recommend this place I am also pregnant - Burgers Near Me - Ridgeland, Mississippi

The service was great, a little mix up (that was on me) I did a mobile order and may have pushed the wrong button, but customer service accommodated me well. Friendly crew. My food on the other hand was not edible. I know they choose different additives for free food; my cheeseburger was free ( I had earned through McDonald's mobile ordering). I had earned it. Even though it's free, I should still be able to eat it. I threw it away. I'm sorry but a dog would not have touched it. Just be mindful, because it's free it still has to be consumed. Thank you read more

I don't enjoy putting bad reviews out there, but this place really deserve it, do not go to this place if you can avoid it, this place doesn't have a negative rating because is simply not possible. As you can see in the image I'm sharing with this review, I asked the lady to put extra caramel drizzle 3 TIMES and she said "okay" while I could see that she was not going what I was asking, I told the other lady on front that I wanted extra drizzle and she said "BuT tHe CoMpUtEr SaId No DrIzZeL" read more

McDonald's - a hand holding a cup of coffee - Burgers Near Me - Ridgeland, Mississippi

Just throw the whole building away! This McDonald's was one of the freshest, cleanest, and people-friendly fast food restaurant nearby. I do not know what has happened in the past year or so. Tonight I craved a #7 meal - two cheeseburgers with fries and a soda. I should have left when I did not see not a nary car in the drive through, with the exception of the workers congregating in the parking lot. When I pulled up to speaker to order, I was greeted with "we ain't taking no cash, card only and we don't have ice.". Why didn't I just go home? The craving! It was the craving I tell you! Fast-forward to me paying for my food, and the young girl with one eyelash takes my card, swipe then handed both my card and receipt through the window and walked away. But the kicker is/was the young girl at the second window handed me my Coke with no ice. Can we say flat and warm? When she returned with my food, I politely asked to trash the soda and I should have asked for a refund because the cheeseburgers were warm as if they were sitting under a heat lamp but the fries were halfway fresh. Never will I ever visit again! read more

They took over an hour to make 1 vanilla milkshake and fries. Then when we got the shake there was a bug in the cup. Then when I asked them to remake the shake all they did was wipe the bug off and hand me the same shake back. The manager and workers were very rude and we could hear them cussing us out and complaining. To top everything there was no Ice. read more

Horrible customer service!! the lady that took my order was hostile and had a fairly aggressive tone in her voice as if I was irritating her! Sis if you don't like your job then quit!! On top of that my burger was bloody raw!! Worst experience ever do not eat here!! read more

first i ordered two sausages biscuits wit bacon and these niggas gave me a biscuit n sausage, then i ordered a sausage mcmuffin and these niggas gave me some else, then the lady in the back yellin at ha employees dont nobody wanna hear that at 10 in the morning, then my orange just tasted nasty it taste like it been left in the machine for months. Overall 0/10 the experience was terrible never again, read more

I've gotten breakfast there more than once and it's always cold or the breading is hard.

The service was horrible. Ordered adult happy meal via the in store kiosk. Got my order that only had nuggets and fries. I asked for the cup multiple times but the server ignored me. I got my cup and asked where the rest of the happy meal was. She said they were out and had been out. I said I had been charged for a happy meal. She said yeah and turned around and started talking with another employee. There is no excuse for rude employees. I'm done with this location. read more

Good fries and burgers and nuggets the servers are not too long and it doesn't say and I don't think a long time

The slowest and most discombobulated McDonalds ever! 1. A total of five vehicles in line. I am number three and it takes 30 minutes from order to pull off. Order: a small fry and a mc double- no onions, extra pickles. 2. Pay, pull to the second window, repeat my order and pass the cashier my receipt. Pull to reserve spot one please. What??? Two Items, ok. 3. Ten minutes later brings me a kids meal, omg! No, I have a small fry and a Mc double. 4. Comes back, five minutes later: small fry a Mc double with no pickles and extra onions,‍..... 5. Just Drove Off!!!! read more

Polite staff. Good food. But as I take my tray to the trash I feel so much nastiness under it. SEVERAL huge globs of dried ketchup and just nastiness over the entire thing, especially on the bottom. I asked a staffer if they ever wash them, and her response: "Well I wasn't here yesterday." read more

I went today for lunch and ordered the Bacon Clubhouse burger combo, and was asked "beef or chicken? " to which I replied beef. After getting where I was going, I got out my food to start eating... I took 1 bite of my burger and realized it didn't have any meat other than bacon on it!! HOW DOES THAT HAPPEN!?!? My worst experience ever, but I have never had a pleasant experience at this location. I took pictures... It won't allow for no stars which is what I would give them. My overall experience was terrible and I won't be back if I have a choice about it!! read more

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I know it's McDonald's, and I know you can't expect the BEST quality... but Jesus Christ... the drinks from the drink machine tasted horrible.. like straight syrup. And they drowned my burgers in ketchup and mustard. The buns were soaked with it. I had to throw the whole meal away. A waste of time and a waste of money. I will now be going to the other McDonald's. read more

This place has the worst service ever. Nobody is at window 1 ever and they make you sit in reserve for a simple order of nuggets and fries. They don't have a surplus of the most ordered thing read more

Waited in the drive thru line forever and had to say hello just to talk to them. Then waited at the window without even being acknowledged trying to pick up a order with a time limit on delivery. McDonald's failed hiring this night staff. read more

A year and a half later service really hasn't improved very much Besides extended wait times the employee at the service window usually hands you the food and will not look at you nor will they even acknowledge you. They need to do some customer training, and focus on making the customer feel appreciated. read more

This restaurant must go out of it's way to hire losers, which is reflected in the operation. Middle class neighborhood is diversified, but not reflected in the staffing at this franchise. Service at the front counter is ALWAYS problematic and you seldom see the same employee twice. General Managers don't seem to last more than a few months. The good ones never stay. Seem to only see District/Regional managers when a GM is going to be fired or for some kind of Home Office Inspection. Earlier this week, we arrived for breakfast at 7am, but the manager locked the front door and let only a few customers inside and then locked the doors again. Last week, they had separate registers for "cash only" customers. Told us that if we wanted to use a credit card we needed to be a drive-thru customer. We left both days. Last night, no one was at the front counter to take our order so we left again. We've lived in the area for 15 years. Love hate relationship with this restaurant. We love McDonalds, but lots of problems here. If you need good customer service, this is not your kind of McDonalds. read more

The manager working the window was snippy and rude as we ordered and then got attitude when they messed up our order. My husband asked if there was a 20 piece meal when ordering and the manager on duty said no, but he could turn it into a meal by adding a drink and fries separately. We said okay and ordered a medium fry and soda. We received the soda, but no fries. When we looked in the bag before leaving and said they forgot an order of fries, he came to the window and was incredibly rude. He kept saying that there isn't a 20 piece meal, so we can't get fries. My husband reminded him that we added a drink and fries and JUST HAD THAT CONVERSATION- the worker got annoyed and told us we owe him money then, acting like it was our mistake. read more

This test service is horrible!!! The workers attitudes while taking orders in drive thru to the food ! It's never FRESH even if you say FRESH it's still cold and something is ALWAYS wrong with my order!!! read more

Never had a problem with the service here. They are always fast and the order is accurate. One of the better McDonald's in the area.

We to grab a quick bite after work for my family. Lady at the drive through was rude. I was placing my order and when I said the first thing I wanted you could hear "oh my god really" Place a very easy order 2 McChicken 2 mcdoubles and a cheese burger. Not that hard right? Well I received the cheese burger and the mcdoubles... And fries I didn't order? I told them lady at the window I didn't order fries and she just kept nodding her head and shut the window. So I drove around and went inside to confront them about my wrong order just to walk in hearing them talk about how the messed up my order and knew it!!!! Then she sees me and "oh here she go" put the rest of my order in the bag and turns away. This establishment is a joke. The employees are rude as hell. I will not be giving my hard earned money to this place. I work in the food industry it's not that hard to be respectful read more

The worst McDonald's I have ever been to. Numerous times I have been through and have never had good customer service aka acknowledge me or say thanks for coming. read more

This is the worst McDonald's in the history of the franchise! service is always slow. NEVER leave the drive thru without checking your order. It is always wrong! If my wife didn't crave double cheeseburgers sometimes I would never stop at this place. read more

Service is always slow and they never open on time in the mornings. They are supposed to open at 5 A.M. but they purposely wait until 6 A.M. to open. Customer service is very sub par. read more

Well I visited this location on October 1, 2016. I sat in the drive through for 10 minutes, zero movement but only 2 cars. I went in the inside and stood at the counter for 7 minutes, no one came to counter to ask for my order. This place is the definition of bad customer service. read more

Rude! Employees apparently run this store and only work when they want to and only when they are good and ready. I went there to pick up the family's breakfast yesterday and saw a couple of employees talking with the driver of a stopped car in the parking lot. No cars in the line, I drove straight to the speaker and found the drive-thru unattended. After a few minutes, I drove to the first window to find that it was unattended, as well. I sat for a few minutes, in plain view of an employee who was standing just beyond the order-taker's station. He arrogantly ignored me. I drove on over to the County Line Road McDonald's location and spent $20 on a decent breakfast, just because McDonald's is the only drive-thru option in that area on Sunday mornings. Pathetic disappointment. read more

My experience today at this McDonald's is very similar to my usual experience at this McDonald's. Pull up, place order, drive to have my money taken. Money is taken and no thank you's or pleasantries, just an overheard curse or two from another employee somewhere behind the lady at the window and a quickly closed door, but that's the usual. When I get to the next window, I receive a medium Diet Dr. Pepper and a medium Dr. Pepper; unfortunately I ordered a large Diet Coke (and yes, I checked the screen when I ordered and it was correct at that time.) After I inconvenienced the server terribly by asking that she provide me with what I ordered, I am then asked to pull into the reserved spot to wait for my fries. 8-10 minutes later, my bag is delivered with my chicken nuggets but no fries. When I go inside to tell them about my lack of fries, they then fix me an order of fries (warm but certainly not fresh). Again, no pleasantries or apologies, just a bag with fries and a quick turn away. My presence and insistence on getting what I paid for seems to be a tremendous inconvenience. Upon returning to the car, I check my original bag again for my Quarter Pounder, only to find that I received two orders of chicken nuggets instead of my correct order of one order of chicken nuggets and a Quarter Pounder. I again return to the store to be told that I got the wrong order and that was the problem. Based upon their attitudes, I guess it was my fault they brought out the wrong one. Given past service at this location, I never would have returned tonight; however, my wife loves McDonald's Diet Cokes and my son loves the fries, so I went for them. I have since told them both that if they love me, they will never again ask me to grace this establishment with my presence or my money. I give them one star only because zero or a negative is not an option. read more

Hire more competent employees. Everytime I go there , they always get my daughter's happy meal wrong . How hard is it to put apple slices and sauce in a box?? And then not act as if you're lead actor in 'Bird Box' when I ask is my order correct before I pull off. I swear , if my daughter didn't like the happy meals I wouldn't even go. read more

What a joke! Why doesn't the company close this franchise. I think we know the answer. Check the ownership. Bad experiences (never had a good one): McRib sandwich: out of buns. Egg McMuffin: on hamburger bun. Cheese sticks: frozen. Shakes: Never available after dark. Order one at 8 p.m. or later. If you get one, it is on me. By the way, they are giving Coke a bad name. Drinks have strong ginger taste. Filter issues? Wish Coke would check this out. Unlike, any Coke I have ever had. Ketchup dispenser frequently out inside store . Never a welcome or thank you for your order. Bring your own napkins. Drive-thru out a couple of days recently. No sign explaining. I went in side and the girl told me she did not no how to operate the drive-thru computer. Too busy to put sign on board. Called home office a couple of times. No followup from management. read more

Love McDonald's but hate the service at this location. Has been consistently poor and slow for years. Unfortunately, it appears the owners and management can't find people to work the store. Sad that our family had had to stop eating there. read more

3 times out of 4, the order is incorrect. And it's so wrong that it's very hard to believe that they even tried to get it right. At the last two visits the coke tasted like Pepsi!!!! I hate it too because this McDonald's is so close. No longer worth visiting. Today I ordered a Big Mac with no onions, lettuce or pickles, two large fries and a Fish Fillet (wasn't going to take a chance with the drinks) Got home to find one Big Mac accoring to order and--another Big Mac fully dressed!!!! Really!!! That's it. Never going back. read more