My first visit to McB's will be my last. I ordered their chicken breast sandwich. On the menu it stated this was grilled chicken breast with lettuce, tomato, onion and mayonnaise. Ok, great, a pretty standard chicken sandwich - so that was what I ordered. The waitress even made sure I wanted everything that was listed, I said yes I did want the lettuce, tomato, onion and mayo just as it was written on the menu. What I received however was an open face sandwich with chicken, mushroom, bell pepper and cheese. I called her back over and said I received the wrong order. She then told me that is how they do their grilled chicken sandwich. I explained that was not what the menu stated, as I would never have ordered an item that contained ingredients that I did not like and/or was allergic to. She argued with me that this was how they do it. I asked well why would you ask me if I wanted the lettuce, tomato, onion and mayo if those things do not come on your 'grilled chicken'? I asked to see a menu. The waitress read it out herself and indeed read out out loud "lettuce, onion, tomato and mayo". Then she said yeah the other ingredients are not listed. We have had complaints before about this. No kidding? Imagine that. Someone ordered what the menu states is 'chicken breast with lettuce, tomato, onion and mayo' and you bring them 'chicken, mushroom, bell pepper and cheese' and tell them 'that's how we do it'. ABSURD doesn't cover it really. Then the waitress said she would bring me the meal I ordered and 'your meal will be comped'. Ok, so she did bring me the sandwich, no onion by the way, but I did not dare ask her to fix it. When it came time to pay, my meal was NOT comped at all. She tossed me a piece of lousy pie that I would not have ordered and would not eat as a 'sorry for the misunderstanding'. I had no misunderstanding. I read the menu, I placed my order THEY did not provide what their own menu listed. Then, LIED about comping my meal and charged me for it tossing me a stale old piece of pie I did not want. I did not expect the meal to be comped. They finally brought me the correct meal and I ate it. HOWEVER when you TELL ME you will comp my meal and then you CHARGE me anyway - you lost a customer and gained someone who will tell everyone possible about how disgustingly I was treated. I can't stand liars. Don't lie that you will comp a meal and then decide not to, and say "sorry" with some old stale pie nobody wanted (which is clearly why they decided to throw me that rather than comping the meal as promised). The fact that they brought out my corrected meal so fast makes it clear that chicken was already cooked. I am sure they pulled it off the sandwich they first sat down in front of me. Given that I have an allergy it is lucky they did not kill me. I can not ever recommend this place. Below average food, and lies. no concern at all for customers and arguing with me when I order something from the menu and question why I was delivered a completely different meal. Pathetic. Avoid this place! read more