The dining room was dirty. The soda maxhine jacked up the while dining alone got up to get a coke and they took my tray. I do not like Whataburger since they were bought out. read more

Unbelievably the worst place ever been to the staff look like they're going to mug you and rob you talk about unfriendly I blame it on the manager who is the manager there and the the french fries were so salty had to throw them out the chicken sandwich was just disgusting I threw it out um yeah they really need to pick up their game I will never go back to Whataburger ever read more

I'm still sitting in the drive thru an hour later.... What's the point of having employees if you can't keep a full staff the whole time you're open? read more

Great Food, nice employees, food fresh, clean never disappoints. They always prepare your food to your specifications.

We visited on a Wednesday around 1:30pm and it was pretty busy. The young lady working the counter kept the line moving very well. We got exactly what we ordered, hot and fresh, in a reasonable amount of time. Each employee we encountered was polite. The bathroom and the dining were clean. read more

So not impressed. This location used to be really good....customer service-friendly . A few months ago I went through the drive through and when I asked to confirm my order the lady yelled. Today when in the drive through the guy was nice that took my order, got home and had no butter, syrup, fork to eat with and no napkins. Also didn't get a receipt. Bye bye to this location!!! read more

Good food, but service is way too slow at night. 7 cars away from ordering and I've been in line for 20+ mins! Still haven't even ordered yet! read more

Amazing! I went in the drive through with my daughter. The line looked very long but we were both very hungry. The line went by quickly and it was suddenly worth the wait! I got the bbq bacon hamburger with a Dr.Pepper Shake. It was DELICIOUS! I was licking my lips afterwards! I would definitely recommend! Great quick service! I ate it all before writing this so here is a photo I googled. read more

Whataburger - My delicious bbq bacon burger! - Burgers Near Me - Katy, Texas

DO NOT EAT HERE YOU WILL GET SIC Bought food from here 11:30 and tried to rest for a bit seeing that it was my day off. Was woken up no nausea and ended up vomiting from this places food (had light breakfast from home so it was the only thing else ate before the incident ). still like the company but this location will no longer get my business. There's a location a lot newer and better maintained closer anyway. read more

Whataburger - Proof I purchased food - Burgers Near Me - Katy, Texas

Lastnight after doing some holiday shopping we decided lets go to Whataburger. Great idea everything was perfect as always my Philly burger was delicious the onion rigs and fries OMG. The service was very pleasant and quick. We had a blast on occasion the staff would walk by and ask us " how is everything?" Our reply. "It's Wonderful!:)" My family and I are always eating out to different restaurants some pricey and some not. My thing is I love to be catered to and treated well no matter where we are eating out, dinning, vacationing etc. I've said before and I'll say it again I love Texas, and I love Whataburger ! I mean have you even tried their breakfast OMG!! If you've never had it you must try it you won't regret it. So many choices. I hope this review was helpful and that I've convinced you to go out and try one of these delicious burgers lol. Have a great day SYOY! :) read more

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Having no Whataburgers in Kentucky, I definitely had to try this out for myself down in Houston. LOVED IT! It kind of reminded me of In N Out. I just stuck with the classic, which to be honest looked very strange (it was the flattest burger I've ever seen!) Nevertheless, it was fantastic. Plus, their spicy ketchup is the bomb.com. read more

THE NEW ownership has certainly made their mark, and not a good one! Just not the same, use to be our friday lunch go to but not anymore. From cold burgers to smashed buns, its just not the same quality. The meat can only get so smashed, that it barely even covers the bottom bun. read more

Step 1. Go the extra length to go to another Whataburger. i live down the road and its convenient to go to this Whataburger but i will never go back to this place that can seem to ever get an order correct or heat up food for the correct amount of time. Step 2. If you see this Whataburger and think to yourself you want to stop by, DONT! Talk yourself out of it! Spend your hard earned money at a Whataburger that actually cares. Step 3. If you do happen to stop at this particular Whataburger, before you leave make sure your food is all there, make sure its not cold, & make sure your order is correct! read more

They claim they now deliver but it's actually Favor delivering for them. I placed an order at 10pm and it's 11:55 with no sight of my order. Customer service was no help either and I have to wait for "Upper management " to call me back and possibly issue me a refund? Never again. read more

I placed an order through DoorDash and when we received the order we realized one of the meals was missing. I called Whataburger directly to see if they had forgotten it or the DoorDasher did. Well apparently WB had forgotten it but Jeremy went out of his way to deliver it himself. Even made a fresh new one. This was so considerate of them. Beyond happy to have this type of service near me. Thank You!!!! read more

Absolutely worst drive thru. Waited 20 minutes to get my food! Have visited this location several times since I work nearby. Every visit has taken a minimum of 15 minutes. No more. read more

They never get the order right. Always ask for unsweetened tea but always get sweet tea. Husband js a diabetic. Filing a lawsuit against these idiots. read more

All these people giving it a one star review because they are haters. Mad about someone cutting them off or not getting the right food. You don't write a restaurant based on if the waiter was mean to you or not. You base it on how good the food was. Whataburger has stood the test of time and has a solid hamburger across the board. For fast food it's in the top three and that's a proven fact. Go here for a fantastic hamburger and be prepared to wait it bc it is made to order!! Oh and the teenager serving it might be rude to you! Hahahaha read more

Basic fast food. No hype or thrills to it. Fries got hella cold within like 5 minutes of ordering them.

It's whataburger not fine dining. They make a really good burger. They are quick, polite, not expensive. I will tell you their chicken tenders are to die for. they also don't tend to screw up your special orders either like some other burger places that can't get a regular order right. read more

This Whataburger is clean, the service is prompt and so was the food! I am a sucker for the Monterrey Melt meal and then I always get the spicy ketchup, because why wouldn't you, unless your a communist??! lol. This one is def one of the better that I have been to, and will plan my road trips to Houston accordingly! Hoping its still open after Harvey, and if not, I hope they get it opened again soon!!! read more

Sam is a great manager! Super kind and I will def bring my family back! We all love Whataburger and this is a great location to go to! Quick service Evan at lunch time. Clean facility! read more

I just wanted to tell everyone that Sandra, manager, is awesome. I had stopped by late Friday night to pick up a mobile order. The line was so long, it would have taken me 30 minutes or longer to sit and wait for my turn just to tell them I had a mobile order. So I called the restaurant and Sandra answered. She told me where to park and that she would bring my food out to me. Such excellent customer service. Thank you again Sandra! read more

Best Whataburger ever. Whataservice! Have been here a hand full of times, and they've always been on top of their game! Thank you! read more

Whataburger - Burgers Near Me - Katy, Texas

Service is poor waiting to long for the food not even busy and they have workers out side taking orders.

see like ion rly gaf but i asked fo a bbq bacon burger nd y'all said u was out, y'all dumb fucks done gave me a mustard bacon burger

Very let down. Love me some whataburger, but they completely jacked my order this time.

Both of my burgers were cold in the drive thru. Not a little warm--completely cold and inedible.

Welum to whbugr wha u needit... oh sorry, it's just that's how I was greeted in the drive thru lol. Ole girl taking orders talks way too fast and doesn't use her words, just her ebonics . That's all. read more

I had never been to a "Whataburger" before - and it was delicious and well priced. 3 of us had lunch there for $20. The food was fresh and tasted great - the drinks are HUGE. I recommend this place highly if you need to eat quick but don't want to feel like you had "fast food" - it is definitely better than McDonalds' or Burger King read more

The drive thru has the ordering window, then they tell you lane A or B. I had to go to B, which blocked cars behind me. As I waited for what seemed like way too long, the car behind me got their food, but couldn't leave, so I pulled into the nearest parking space. Luckily they noticed me and brought out my food. It's fast food...so you basically know what you're getting, but I'm not sure why it took as long as it did, and the logistics of the parking lot/ drive thru could be better. read more

Gave me a breakfast burger with no patty How do you mess up that badly Honestly I've never seen anyone fail so miserably It's impressive you hire individuals that are the most inept of people, almost like you do it on purpose read more

Awful can't even get orders right . And these ppl want 15/hr with what skill what purpose? none worthless staff that doesn't deserve their jobs . Should all be in the unemployment line...... read more

I have always loved Whataburger, but this is now the second Whataburger I've ranked low on here now. Firstly, the service here is give or take. Sometimes, you get a really nice server, however, other times, you get someone that practically throws the meal in your car and just watches you leave. Since I have had some good instances here, I did give it two stars, but to me, it's barely worth that. Secondly, one time I went, I ordered a burger- cheese and ketchup added. Somehow, they got my words mixed up for a burger with only one slice of bacon and ketchup (still haven't figured out how this happened, have a feeling the girl didn't hear me and just guessed, although I spoke loud and clear). At first, I thought they might have mixed up my order (I mean what psychopath orders only one slice of bacon with ketchup), but this was not the case, as it was ordered under my name and there was no one else in the drive-thru. Lastly, there's been multiple instances where the food was not fresh. Usually, it's either the bread or the cheese. It tastes funny and usually is cold or harder than usual. Overall, I think fresh ingredients and better service (aka better workers) would drive this review up in stars tremendously, but until they take this advice, I highly doubt this establishment will be what it used to. read more

Ordered the Honey Butter Chicken Biscuit. Definitely overrated. Other than that, seemed like a standard Whataburger.

This location is doing it right. The food is good, the fries have been consistently fresh and hot, the tables are clean and your order is correct. Love the #4 with grilled onions and grilled jalapenos. Spicy Ketchup for the fries. YUM! read more

The boys love coming here before their Boy Scout troop meeting. It's nice to see how the locals only Katy Katy football and baseball players here too. The food is always - the people working here are always very very friendly read more

Whataburger - Burgers Near Me - Katy, Texas

Food here is good about 90% of the time but sometimes you have to wait for ever to even get it! Luckily I usually come here late with friends when I'm not in a huge hurry so it doesn't bug me to much! If you come in late the restaurant usual is messy from the high school kids in the area but the staff is very good about keeping it clean! Come here after a Katy High School football Game and expect to see the WHOLE city of Katy here! read more

Whataburger - Burgers Near Me - Katy, Texas

Pulled into drive thru at 10am and ordered chicken strips. Have to be at work at 1030. No problem right? LITERALLY SIX CARS HAVE BEEN SERVED AND DRIVE PAST ME WHILE I WAIT. FOR CHICKEN STRIPS. LITERALLY, MY ENTIRE MEAL IS FRIED AND THEY COULDNT GET IT DONE IN LESS THAN 30 MINUTES. WTF WHAT. Update: went back. Got fried chicken again. Took twenty minutes at four in the morning. There's a Smashburger right next door and they're slower than smell at cooking and this Whataburger is slower than they are. If that smash was open 24/7, I'd go there instead, every. Single. Time. read more

The staff was friendly, service was fast and our meal arrived as ordered! We had 4 separate burgers in our order and they prepared each of them as ordered. Great job! read more