Great experience on a first time visit. They system is similar to Subway but it is their own. There are several people behind the counter taking and fixing your order. Your order passes from one to the next until it ends up with the cashier. My order was the standard Ham and cheese. I got a drink and chips to go with it. It was so fresh tasting that I got one to go. It will now be my go to place for fresh sandwiches. read more

Jersey Mike's Subs - Fast Food Near Me - Katy, Texas

Jersey Mike's Subs never disappoints! The sandwiches are always fresh, perfectly made, and packed with flavor. The bread is soft, the meats are sliced right in front of you, and everything tastes high-quality and delicious. The staff is friendly, fast, and makes you feel welcome every time. Hands down one of the best sub spots around--highly recommended! read more

I always come around lunch time. Expect it to be busy but everyone is always so nice when I come. They show great team work and work well under pressure :) read more

What is there to say? I mean the subs here are amazing! I always get the Philly Cheesesteak sub and it's so good. I gave them 4 stars because let's be real. It is expensive! I mean $20 for just a sandwich is a lot. Service is ok and the inside of this place is always clean. But I don't go often especially in this economy right now. read more

I decided to stop in Jersey Mike's Subs based on the Yelp search of eateries in close proximity. I like the fact that the meats are carved/shaved in front of you, so you know it is fresh. I ordered the California Club - turkey, provolone cheese, avocado, and bacon with all the fixins except mayo and raw onion on rosemary parmesan. Very good. Service was prompt and friendly. During my stay here in Katy, I will be in this area from time to time getting gas at Costco, so when I need a quick pick me up, Jersey Mike's Subs will more than likely get the nod. read more

Amazing sub! It was my first time. My wife recommended this place to me and I loved it. The environment was great. Service was great. Will definitely come back! read more

there is an Asian lady that works here and she is very rude. She constantly is rushing customers to pay and hurry up and get them the store without accommodations to their sub I asked her for a cup of and she barely put a drop of ranch in it and pass it to me, and then when I came back to ask for a new ranch, she rolled her eyes and basically threw the ranch at me and for that reason I'm place zero out of five stars read more

Very similar to Subway except this chain has the longest wait times ever (just go to subway)

This place is always a well oiled machine when we come here. The staff is friendly and the subs come out fast. 10/10 recommend!

I really liked the tuna sub! got a little messy though, so keep napkins! Nice employees

Just left here without eating because there were no tables. The employees were occupying every single table cluttered with items. They may have been doing inventory but really?! We mentioned it to an employee and no one cared. And I guess there is not a manager on duty either. Shame on jersey mikes and the employees u allow to run ur place. read more

I was extremely disappointed last night with the store personnel. I enjoyed the sandwiches from Jerseys Mikes. I attempted to go pick up A sandwich around 8:30 pm last night just to find out that the staff that was working stated that they were closed. The hours on the door and the website specified a 9pm closure. As a Manager in a different industry, this issue needs to be addressed for customer satisfaction. I saw other post stating that this has happened in the past. The franchise owner needs to address this with his closing staff read more

Older Asian woman worker denied my free birthday sub and drink for NO REASON. She said Jersey Mike's do not give free birthday subs anymore for 2 years but I went to same location last year and got a sub. She's obviously lying. I got the coupon emailed to me FROM JERSEY MIKES!! The other employees seemed very friendly and kind though and even recommend us to go to a different location because it was so obvious she was lying. read more

This was my first time trying Jersey Mike's. Maybe I went on the wrong day, wrong time, or just maybe I was wrong for stepping foot inside, but the only time I was recognized was when I asked for assistance. (Hey, it was my first time there). I stood at the front, no Welcome or anything, but they saw me walk in. As I looked around lettuce was everywhere, the ambiance was -- not too happy looking. I asked the cashier to share how this works. He said while pointing "Place your order down there then pay here. If you get a hot sub place your order then walk back up here." Ok, I thought let me follow directions. Placing my order: This kind man leaned over and smiled.. "What can I get for you today?" "I'll have a #17 pls." I replied. This person was so kind, honestly I should of got his name for the shout out. Once I walked back to the front the young lady stated my name, handed the sandwich. I shared with the cashier that I wanted a combo. "Chips and drink?" He asked while looking around. The cashier, rung me up, tossed coins in my hand.. This was my face -.- . Then slide my sandwich on the counter, with the chips. "May, I have a bag?" I asked. "Yeah, want one with handles?" He then gave me the bag and went to the next guest. read more

Jersey Mike's Subs - #17 Mike's Famous Philly - Fast Food Near Me - Katy, Texas

I've been eating Jersey Mike's since 2003, when I was first introduced to them during my time in the Marine Corps. I was so ecstatic when I found out they were bringing them to Houston. They've been in Katy for a while now and this is hands down my favorite sandwich shop. I typically get the Large BLT, but if I'm feeling hangry I opt for the Monster. With extra mayo! This location is great. I've never had any issues, even during the peak lunch hours, they always do a fantastic job. There may have been a few occasions where I've had to wait a few extra minutes, but these sandwiches are definitely worth the wait. My whole family loves them. My wife will either buddy up with me and attack a Monster BLT or she will get an Original Italian done Mike's way. The kiddos always split a large Turkey and Provolone with just mayo. I really wish I had some pictures to upload with this review, but no one drools over sandwich paper and crumbs. Haha! Keep it up y'all! See ya soon! Oh yeah, every location that I've ever been into has been super clean. Including the restrooms. read more

Best subs I've ever had by far!!!!! My favorite is the Philly cheesesteak with the jalapeños. Only thing missing is a cold beer. read more

Jersey Mike's managers knowingly make and sell subs with squirt bottle components in them that can choke you and admit to it when confronted. Yes, that is a rubber gasket seal from the Chipotle mayo squirt bottle and the manager admitted to seeing it on my sandwich and leaving it there. He laughed and said he remembered it clearly and saw it fall into my sandwich, but assumed it was onion. Never mind that it's not translucent like sautéed onions look and it was also perfectly round and not limp like a piece of sautéed onion. He didn't think to bother to pick up the piece to confirm it was or wasn't onion. Instead, he left it on my sandwich and gambled with my life. Sadly and disgustingly, the item did make it into my mouth, but I noticed it before swallowing it. read more

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Meka and her fellow staffers were amazing! Very pleasant and clean area. Love the welcoming vibe they provide! Thank you for all your hard work! Our #1 Jersey mikes spot!! read more

I love jersey mikes and usually this location is awesome! I would like to bring to the owners attention that whoever was working on 02/10/24 PM shift closed more 30 minutes early. The doors were locked and the guy had a caution sign (usually when the floors are wet) ON the door handles. 2-3 cars were up front wondering why they were closed. I pulled in around 8:23 pm. Disappointing and I hope this review catches his attention! Wouldn't want someone closing my place of business early. read more

Best subs for the money. May pay a little more for the subs but well worth it. Staff is very helpful and friendly

Incredibly disappointing experience and unfortunately very similar to prior experiences as well. I ordered in store and my hot sub order was wrong. Unfortunately I did not find this out until after I got home. I decided to go back to get it fixed. Second time, still not the charm. They forgot to put cheese on my sandwich, and the manager at the time saw it, but she did not correct it. Instead I got cold cheese tossed on my hot sub. The manager was argumentative with me even after showing her the mistake. She was rude to her employees, raising her voice around the store for customers and other employees to hear. Makes for a very uncomfortable environment. And even worse when your food isn't right. I love the Jersey's Mikes brand, but good luck at this location read more

Always a great sandwich with friendly smiles! I get it to go and it's ready and waiting for me!

Order ahead they didn't make anything until I got there. My order was supposed to be "ready" at 6:29 it's 6:45 just got it they made everybody online first. read more

We got free brownies!!! The service was amazing! I enjoyed to brownies so much they are so flavorful and the employees made my day!

Do not online order here. Not only do they not pay attention to the order, but it is faster to stand in a twenty minute line than to order from online for pickup. This is not just during "rush hour" at lunch either. Poorly managed. read more

Joe (I assume the manager) is on another level. As we entered the store, we were greeted with a friendly "welcome in!" and a smile. While my husband and I were browsing the menu, Joe was offering suggestions, which I actually took and I'm glad I did. The philly was incredible. On top of that, the store was spotless, the cold bar was maxed, and all the employees were staying busy. Just when we thought we were as happy as can be, Joe sent us home with free cookies. I can't wait until the next time we visit Houston, so I can stop by and say hi to Joe! read more

I love Jersey Mike's and it's definitely one of my favorite places to grab a bite. Staff is nice and very clean location. It's usually not too busy and if they are the orders still come out pretty quick. It's kind of hard to mess up a sandwich but it does happen. Haven't had an issues here. Staff also chats with the customers a bit when it's slow and always ask how everything was if you eat in. read more

My sandwich basically looked like a spoung. Wet bread and very sloppy. I called and they rushed me off the phone. If I had 3 hands I would give them 3 thumbs down. -Very Disappointed read more

Sandwiches was great and the manager was great I highly recommend if you're in the mood for a sandwich.

Had me literally waiting for 20 minutes for my food order while it was still in right on the table. Definitely do not recommend.

Great sandwiches. Sandwiches are huge and they have a menu that accommodates your stomach and pocketbook by offering different sizes priced accordingly. One of my favorite go to places.HeroesHeroes read more

Jersey Mike's #13 Italian made Mike's Way and added red pepper relish is perfect! The mini size is plenty big. The thinly sliced meats and vegetables play well with the vinegary dressing and relish. Please open a JM in Spring Branch! read more

I've heard people talk about this place for several years but never visited until my son had to go gluten free. This is one of the rare places that has "good" gluten free bread. Other gluten free breads are not good he says. As far as my sub ( which was not gluten free) I thought it was really good. Not my favorite sub but it was good. Their bread was fresh and soft. Their ingredients were fresh too. I think they could use some more spices or sauce on the Italian IMHO but I think they have great portions and their service was fast. Sweet Tea Rating: 7/10 The sweet tea was decent. Definitely drinkable and I would order it again if I return. Definitely not one of the best sweet teas in the area but it was fair. read more

The sandwiches at this location are just okay. Not nearly as much filling as any other location that I've been to. The tlc was not there and We were rushed through the line and barely given a chance to make our choices for the sandwich toppings. Very disappointed. read more

To say that this place missed the mark would be an understatement. I placed an online order, arrived at the store after it was supposed to be ready and the order hadn't even been started. There was only 1 other customer in the store at the time. It looked like they may have been working on a large catering order. Only one staff member was making the sandwiches while there were 4 others within view in the back chatting. I finally watch them make my order and the staff member puts bacon on my sandwich which I absolutely do not eat. She tried to scrape the toppings off and put the lid back on to which I quickly expressed my concern. She hesitated when I asked her to re-make the sandwich. I asked the staff for a drink while I waited due to the delay and the error in the order. One of the male staff quickly interjected and said "it's only 2 minutes late, I can't do that" then proceeded to walk off. I was then handed my order without a word being uttered. No have a good day, no sorry about that. It was more like take your ish and go. Needless to say, they won't have to worry about me patronizing again. I love jersey mikes but I don't do sloppy customer service. read more

I LOVE there sandwiches!!! I try to eat here as often as possible. The staff is kind and make my sandwich perfectly. Can wait for my next visit. Thank you jersey mikes! Please open a restaurant in Deer Park. read more

Jersey Mikes Subs are great, and doing them Mikes way is the best way to do it! I can't say enough about the Owner Scott and his team all are so helpful, kind there to help all! Good luck as you grow your Jersey Mikes Brand! read more

First time at any Jersey Mike's. Great greeting from employees as we came in the store. Lots of interaction, smiles, willingness to help us order. Food was good. Enjoyed our meal with gr read more

Best subs this side of Point Pleasant. Friendly staff. Try the #13. You can thank me later.

Mosam is amazing for a manager ! She explains everything to a tee and makes the best wraps! I drive 30 minutes when I want a sub because the exceed every expectation! Definitely recommend this restaurant! read more