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Urban Skillet Katy

3.4 (7 reviews)
Closed • Closed
Updated 1 week ago

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1 year ago

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Ask the Community - Urban Skillet Katy

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Taco Fuego

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4.2(45 reviews)
1.8 mi

I have been a customer of the Taco Fuego food truck in Katy for over a year and have always enjoyed…read morethe food and service. Unfortunately, my experience yesterday was so unacceptable that I will never return. When placing my order, the employee taking my order appeared intoxicated. His eyes were drooping and closing, he repeatedly paused, mumbled, and seemed to struggle entering my order. Although this was concerning, I chose to overlook it and waited patiently. After about 10 minutes, I simply returned to ask whether my order had been placed and if it was ready. I was not upset, in a hurry, or complaining. I only wanted confirmation that my order existed because the employee kept responding, "No orders, no orders," despite me showing him my receipt. Due to an apparent language barrier, I called my Hispanic husband and handed the employee my phone so he could ask the same simple question in Spanish. Instead of helping, the employee began yelling at my husband. Another employee joined in, and both started yelling while walking away with my phone. When the phone was returned, I still had no idea what had happened or whether my order was being prepared. The situation escalated for no reason. The employees began yelling at me, aggressively slammed the service windows shut, ignored me, and treated me as if I had done something wrong. I remained calm throughout the entire interaction and repeatedly stated that there was no problem--I simply wanted to know if my order had been placed. Eventually, the food was thrown together carelessly, shoved into a bag, and handed to me with obvious hostility. The food quality was terrible, and the customer service was even worse. What disappointed me most was that this entire situation was completely unnecessary. I was respectful, patient, and simply asking a basic question. The combination of an employee who appeared intoxicated, the aggressive and unprofessional behavior from both employees, and the poor quality of the food made this one of the worst customer service experiences I have had. I cannot recommend this location and will not be returning.

I think this was just a really bad day for all employees involved. I'll leave the below for…read moreveracity but want to include my previous stuff anyway. I've gotten the food here a few times over the last few years but the service my wife received today was ridiculous and unprofessional. Antonio was present and can vouch for what happened. My wife approached, looked at the menu, and called for my order. At that time the man in the truck pulled the tip jar in behind the window and then moved away from the window when my wife tried to order. Another person (antonio) had to take my wife's order. Bad enough. After she ordered and went to wait in the car a hispanic young man arrived, the same guy put the tip jar back out and took his order with no issue. We won't be back. We go out of our way to support food trucks and the birria ramen is good enough. The guys in the truck are even fighting, slamming items, and throwing things at each other in front of customers. This is at 3:20 PM on June 16th. One of the guys is/was bleeding and this is just a bad day all around. The food is good, the meat is always savory and juicy. Really depends on who you get cooking. Either way I don't appreciate how my wife was treated and I want to believe this was just a bad day. Things to consider. Good atmosphere and solid food truck experience.

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4.3(896 reviews)
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This was our 4th restaurant for the 2026 HRW and it was by far the best. Started with a…read morecomplimentary oysters Rockefeller followed by empanadas, pinchana steak and crème brûlée. The portions were huge and all three courses were delicious. The owner and staff were so welcoming. Will definitely be back.

Astor's Table made for a beautiful Houston Restaurant Weeks experience. The evening started with…read morewarm cinnamon bread and grilled oysters, both so good they disappeared before anyone could even think about taking a photo. The restaurant is very dimly lit, but intentionally so -- just enough light to see your table and your plate. It creates an intimate, connected atmosphere where you naturally put your phone down. Soft live piano music in the background adds to the charm and makes conversation flow easily. I ordered the calamari, while my friend chose the oxtail tacos. Both came in generous portions, seasoned well, and arrived without a long wait. A strong start to the meal. For my entrée, I selected the whole red snapper, served with salad and plantains. I added a side of jollof rice, which paired perfectly with the fish. Another colleague ordered the pork chop with green beans and mashed potatoes -- absolutely delectable. I didn't finish every bite of my snapper only because I wanted to save room for dessert. Our table tried a variety: pineapple upside‑down cake, cheesecake, and key lime pie. Each one was a great finish to the meal and made the evening of catching up even sweeter. The chef personally greeted each table, which added a thoughtful, welcoming touch. The staff was attentive throughout the night, making the experience feel special from start to finish. A memorable meal, a cozy ambiance, and a perfect place to reconnect with people who've become lifelong friends. Loved it.

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