Elite Week at Portillo's! Stopped by Portillo's in Katy for Elite Week, and of course we had to see what the hype was about! We went with the burgers, fries, and Dr Pepper floats. Baby, that burger was GOOD! It had that delicious flame-broiled flavor that I love, and the fries were cooked perfectly. Hot, crispy, and exactly how fries are supposed to be! Now...the Dr Pepper float? It didn't quite do it for me. It was way too thick, even after we asked for it to be made a little looser, and it was also much sweeter than I expected. I love a sweet treat, but this one was a little too sweet for me. But the burger and fries definitely saved the day! I'll absolutely be back because there are several other things on the menu I want to try. Burger: Fries: Dr Pepper Float: Not for me! Overall, a good first visit, and I'm looking forward to round two! read more

Portillo's Katy - Hot Dogs Near Me - Katy, Texas

The parking lot is big and the store is far from other establishments. Walking in you can order fro the kiosk or a person at the counter. They have nice merchandise too. We ordered a hotdog, polish sausage, Italian beef sandwich, french fries, queso, dr. Pepper shake. The hotdog, polish sausage, french fries, and queso were really good. They pushed the Dr Pepper shake on me (I really wanted the chocolate cake shake). I took three sips of the shake because I really wanted to like it (I like Dr Pepper and I like ice cream) but I didn't want to torture myself so I threw it away. The tables were a tad greasy but the restrooms were clean. I would come back for the hotdog and Polish Sausage!!!! read more

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This was my first experience ever at a Portillo's. And wow! I have been missing out! This location is humongous! The parking lot is huge. The inside has a ton of seating. We arrived on a Friday around 12:30pm and it was fairly busy. Many of the tables were occupied. The lady at the register was helpful and patient with us as this was our first time. We ordered the chicken tenders, fries, cheese sauce, Italian Beef and Sausage sandwich with sweet peppers, onion rings, and chocolate cake shakes (a must I've heard). Everything was delicious! My husband's beef and sausage sandwich took a little bit of time because they were making it fresh which was much appreciated. The chicken strips were good too. I got the comeback sauce and the Giardiniera sauce and both were really good. The cheese sauce was hot and super tasty. The chocolate cake shakes were delicious. Mr. Black Fine came around to each table to ensure everything was going okay. We told him it was our first time at a Portillo's and he couldn't have been friendlier. He also came around with chocolate cake shake samples, which was awesome. This place is yummy and the vibes were awesome. Can't recommend this location more! I hope to be able to come back if we are ever in the Houston area again. read more

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The moment I walked in, I was greeted by the staff. When it was my turn to make an order they were very helpful. I ordered the cheeseburger and the Dr. Pepper milkshake. I thought the cheeseburger was okay and I enjoyed the Dr. Pepper milkshake. It was thick and creamy. It was delicious dessert to finish my meal. The restaurant was not busy so we were able to receive our order quickly. read more

Portillo's Katy - Portillo's restaurant - Hot Dogs Near Me - Katy, Texas

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I have to write, everytime I come in I am never dissappointed ever. I have tried almost all their meat and sausage sandwiches then tried the cheeseburger...WOW, phenominal, large patty tasted like it came off an award winning chefs grill. They even look better than the menu pics. You are missing out if you dont stop in here. Great comfortable place inside as well. They dont ask for a tip and you can self order at kiosk when you walk in or you have the option to walk up and order from a great employee which is even better. Love this place. read more

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Everything about my experience here was great! I had the best spicy chicken sandwich of my life, WOW, it was good. The onion rings were the bomb also. I highly recommend Portillos. read more

Portillo's Katy - Hot Dogs Near Me - Katy, Texas

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Things started off pretty rough with the unresponsive order kiosk. I had to start my order over twice because I couldn't get the screen to move up or down. Super lame. Restaurant was pretty clean, not super clean. They announce your pick up number over a muffled speaker which is almost unintelligible, so you really have to watch the screen. Overall, eating in the restaurant is a fairly cold, corporate experience. But I have to say, the beef sandwich was really good. Fries were solid too. Maybe ordering online and eating at home might be the play here. Go for the food, not the atmosphere or customer experience. read more

Portillo's Katy - Hot Dogs Near Me - Katy, Texas

I had never heard of this place until I saw it on my way to some shopping in Katy. I was a little hungry so I decided to stop by for a quick bite before heading home. The food and service was good. My only complaint is that when I went to find a table to sit at, many of them had not been wiped down. I had to take a napkin and brush off some crumbs that were left on the table/seat. To be fair, it was later in the evening so maybe it was after a big rush, but it wasn't busy at all during the time I visited so there should have been no issue with property clearing and cleaning the tables. The decor was plentiful. There were many interesting things to look at and snap photos of. All in all, it was a decent experience. Would for sure visit again. read more

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Service was great, location was huge, but place wasn't the cleanest. The floors were super sticky and the drink/condiment station needed some tidying up. The food came out hot, fast, and was delicious. It was my friends' first times there so I recommended the Chicago dog of course. read more

Portillo's Katy - Hot Dogs Near Me - Katy, Texas

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A food writer, whom I truly respect and who taught me so much had a couple of rules respect to reviewing a restaurant. The first rule was "give a place at least three months to get going before you visit so that they can iron out the kinks". Second, visit at least three times because you need three times to really evaluate and critique a restaurant well. And so today I returned to Portillo's at the Katy location to give it another try, after a fairly awful experience on my previous visits. Let's see how they do today. Sometimes, we love a particular type of food because that is what we grew up with. I've often joked that if an alien landed his saucer in Texas and had his first Tex-Mex combo platter, what with all of its salt and garlic powder and oily cheese he would probably say "what the heck is this?" But those of us who grew up in Texas think nothing of enjoying a big old Tex-Mex combo plate with enchiladas, rice, beans and guacamole. Whenever I visit a restaurant, I wash my hands before dining so that if I were to have any kind of reaction, I would know that it was not from any bacteria that I might have brought in. Today there was one of the staff inspecting the men's restroom when I walked in, and I complimented him on doing so. "Thanks for checking on the cleanliness of the restroom today. I know it isn't the restaurant's fault when men urinate on the floor because they think their penises are longer than they actually are, but it's always a good sign when a restaurant has set a standard for inspecting the restrooms on a regular basis throughout the day." My $20 meal today consisted of a Chicago hotdog, a regular Chicago beef sandwich and a chocolate cake shake. So I had the opportunity to taste test a little bit of each. Still calorie counting so it was just a taste. And here is my opinion. First. I skipped the fries. Because they are just the standard crinkle cut, frozen, grocery store type fries, and not worth the calories. Second. Sit outside. It is really noisy even when there is no one here. Loud music. Lots of reflective surface. Next. The shake was "okay". Nothing special. Tasted like a Wendy's or Burger King shake. The hot dog was prepared authentically and was "okay". It had a "bite" from the casing. I liked the shaved beef sandwich. The beef and bread were good. You might want to add cheese to it. So. I don't need to return. I didn't grow up with this kind of food, but I suspect that if you did, you are going to look forward to dining here. Everything was prepared well today, unlike the previous two times, so it looks like they've gotten their kitchen together. I will say that I think their pickles are good. read more

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Went out to Katy on a weekend to try this new spot. While it looks 100% the same as the other locations, it is new and really cool inside, with a vintage car and auto related theme throughout the interior. My friend and I ordered the Italian beef sandwich and she got hers with the sausage. While tasty, I've noticed that Portillo's sandwiches (and not just this location) always come out soggy. I don't know if it's something I'm doing, or if there is just too much juice rolling out the bun. It's a bummer since the bread is so good. The crinkle cut fries are solid. While service is limited, the faces were friendly and helpful. read more

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Return the very next day after my Yelp Week visit. It was THAT GOOD! Warm Thank You to GM Toby for inviting us back, and putting me on this "real slice of cake" in my milk shake! You are truly gem to Portillo's. I thought Portillos was just hot dogs, and sandwiches. I had a fried chicken salad which was good. Yesterday was Great, maybe because it seems as it was two chicken strips, and next day felt like one. My favorite is the onion rings! And I don't even like onions! But I'll eat Portillo's onion rings over their fries Every-time. Yes the salad comes with a side of fries or onion rings. The lemon cake milk shake was world famous!!! BEST milk shake I've ever had! read more

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So, I've been to Portillo's in the Chicago area and loved it. So glad I found this one in Katy. The Italian beef with cheese is so freaking good. It's messy and delish. You will need a lot of napkins, a lot. The regular Italian beef is also good. We usually have to order them to the house to quench our beefy desires. Now, that there's one near'ish me. I'm going! I dream of that Sammie (sandwich, for non Sammie eaters). As I write this, I can almost smell it. Ps. Don't pass on the Italian Giardiniera. I like the hot one. Marconi's from the Chicago area as well! I also order that for home use. Bon appetites! As for building ambiance and what not. Typical for chain restaurants. I don't go there for that. The ppl were nice and the place was clean. I do like to an early lunch to avoid the rush. Peace out! read more

When I hear the name Portillo's, I'm immediately awash with warm, fuzzy feelings from my many trips to see family in Chicago. This Windy City-based chain offers what I genuinely consider America's third-largest city's top culinary exports: the Italian beef and the red hot. I can't count how many times I've set foot in Portillo's, but I can recall always leaving the eatery stuffed beyond belief with a smile on my face. ​So when the news broke that the Houston area would be home to at least two branches, my excitement went through the roof. Now, I can get my beef fix without having to catch a flight to Chi-Town, even if I have to travel more than 60 miles. As of the publication of this glowing review about the Katy location, there are four in Space City. ​Portillo's Katy has been open for about a year, but my birthday two weeks ago was my first time there. I didn't need to browse the menu over the counter because I already knew what I wanted: a Big Beef done hot, sweet, and wet with fries. I even added a red hot dragged through the garden to the mix, just as I used to do at the Portillo's locations up north. It felt like welcoming back an old friend when I carried the tray with my orders to one of the booths I chose. ​I must say that despite being a Texas outpost, Portillo's Katy succeeded at making both the beef and the red hot as similar to their original counterparts in the Windy City. Knowing it may be a while before another visit, I slowly savored every bite. It felt like a dream come true. Just like its sister stores about a thousand miles away, this Portillo's earned lots of positive marks from me, from the food to the customer service and even the facilities. ​While Portillo's may seem like a novel concept here in Southeast Texas, I have high hopes that it will succeed in this part of the country. read more

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We stopped with younger members of our extended family last week. Food and service have both gone downhill dramatically. It is just not worth the $$$. read more

FINALLY! The new location in Katy has the Chicago Italian beef/sausage combo sandwich. It was really good and tastes close enough to the original back home. Thanks to YELP I was able to participate in the event to get a free sandwich combo meal. I was a happy girl too...LOL. Although, since Portillo has franchised some same it's not as good as it is back home and I admit the taste has changed a bit since it's been sold by original owners. But I'm okay with that and glad they made it to Texas. Nothing is the same as it was many, years ago due to the price of food these days. But it's nice to introduce Texan to my home tome favorite sandwich and I have it available here in my neighborhood when I have a craving for it. SO GIVE IT A TRY AND ENJOY!! read more

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Had wanted to try this place for a while. Ordered chili cheese dogs, onion rings, and milkshake. The milkshake was very good. The onion rings were over battered. The biggest surprise was the chili. It was not very good, and had beans in it. I would give the dogs a C-. Next time (if there is one) I would try the burgers. read more

I was excited to finally try Portillo's. I was working in Katy and needed to grab lunch. You can order in a computer. I ordered a plant-based hot dog and chocolate cake. While I waited by the pick up station, James gave me a drink cup and said, "Drink's on me." That was nice. I chose iced tea. There's sweet and unsweet and they have fresh lemon slices. The tea is ok. The plant based hotdog is small but tasty. The chocolate cake is tasty. It's given to you in a box even if you will dine in the restaurant. I'll definitely be back when I'm in the area. This place is affordable. There's plenty of free parking. read more

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Always amazing! Portillo's has been my favorite restaurant for years! Katy location needs to be a bit more friendly with the hot peppers on the beef. I'm used to Chicago locations loading them up. Katy does not. Always solid, but that is the one thing they could improve on. read more

Katy, TX 77449 / AMERICAN, CHICAGO-STYLE / 03-09-25 / LUNCH, 2 adults and 2 kids +The customer service at this location is amazing. The manager really runs a great operation. +The food was delicious. The Italian beef sandwich is a must-get. +The little one enjoyed the chicken sandwich. +The salad was great. -The loyalty rewards program needs a lot of improvement. The systems (including kiosks) don't integrate well with their apps. read more

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I live over 30 mins away from the nearest Portillo's however, I was in Katy for the first time in a while and decided to stop. Very bad decision! Went through the drive thru for a simple cheese fry and chocolate cake slice. I got my food rather quickly. I pulled up and tasted the fried and they were CLEARLY not fresh. Hot cheese and lukewarm fries. I pulled back to the drive thru and sat for about 5 mins but the line wasn't moving so I parked and went inside instead. My fries were replaced quickly and I headed home. I opened my cake and it immediately looked strange. Being a Wisconsin native, I know what Portillo's should look, smell, and taste like and this cake MISSED EVERY MARK! It looks like someone's at home poor attempt at making chocolate cake, it smelled strange, and tasted even stranger. My very first bite and I had a weird piece of something in my mouth. It looks and feels like GRISTLE! I am absolutely grossed out and I can't just drive a few minutes away to get a replacement and I don't even want a replacement if the same person is in charge of the baking. If my slice was like this, whoever else had slices from this pan, I'm sure they are equally as disgusted. read more

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I came here after visiting previously. They have some amazing chocolate cake which you can buy by the slice. It was a coworkers birthday so I decided to hit this place up to get their birthday cakes which are only $30! An amazing deal for a house made cake that is airy with buttercream icing. Chocolate on chocolate!!! The service was amazing even tho I didn't as only ordering Togo! The store was impeccably clean with a large very clear menu display! This place makes for an excellent lunch spot! Since it's not far from where I work, I will be back to visit soon! Love this location and so does my coworkers as we have now began to patron this restaurant regularly! read more

Portillo's Katy - Hot Dogs Near Me - Katy, Texas

I love my little field trips here after my Sunday nail appointment. I tried the beef sandwich with hot peppers and no gravy and love they have Coke Zero . The bread was fresh and the meat was tender however I do agree the seasoning could be a little heavier. They staff was friendly and everything came out so quick and hot. Always clean and a quick.l service. Even though the parking lot and dining room were full I didn't feel like it was crowded or overbearing. read more

Portillo's Katy - Hot Dogs Near Me - Katy, Texas

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So glad they opened a Portillo's in Katy/ Houston area! I love the casual garage theme and that there are self pay kiosks. I ordered the italian roast beef and it was more bland and dry than I'd like. However, I also ordered the Char Grilled Maxwell Polish Sausage and it was so delicious! Definitely coming back for that! read more

Portillo's Katy - italian beef sandwich - Hot Dogs Near Me - Katy, Texas

To me the food was over salted, but the rest of the group enjoyed theirs. The front dining staff could use some more training. We encountered one you lady who must have been having a bad evening and was reluctant on helping with the soda machine that was out. Her response was "use the other side or you will have to give me a minute". Not the most friendly response for someone new coming for the first time. The restaurant is very spacious and decorated really nicely. I will give them another try later on, but for now it's a 3 star for me. read more

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LOVE this place. We always get the beef sandwich dipped (dipped is a must) add hot & sweet peppers. It's so good! The sausages and traditional Chicago dog are super delicious too. Great service - they're fast and friendly. I'm so happy this Chicago institution came here! read more

I think if I ever knew I was dying and got one last meal, there's a good chance it would be from this place. If you're going to have your cheat day....go here....and go all out. Make no apologies for it either. I got the Italian Beef with hot peppers. This sandwich so moist and meaty, it literally melted in your mouth. The hot peppers spiced it up as well. I got a large onion rings and it was more than enough. The onions rings with big and thick. Get the cheese sauce with them as well I'd also recommend the chocolate cake with chocolate icing. It's sweet and rich and caps off your evening of no strings food porn. read more

Portillo's Katy - Chocolate cake. Icing fell off during opening of package. - Hot Dogs Near Me - Katy, Texas

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Not bad by any means, though the hot dogs took a lot longer than you would think at a...well hot dog fast food place. To their credit they said it would be a 10 minute wait for the hot dogs. Italian Beef + sweet peppers. I remember ordering Italian Beef at the Chicago location and couldn't remember if I liked it...memory came back fast and furious--it's just a lot of plain thin meat with soggy bread. Do NOT wait to eat this. The bread will turn into goop. Overall a bit too bland for my taste. Chicago dog's were the highlight. The chocolate cake milk shake tastes exactly how it sounds. The whole family thought it was too sweet. If I were to go back, I'd only visit for the Chicago dogs (though kind of an awkward spot for it since if I'm at CostCo and craving a hot dog...) read more

Portillo's Katy - Italian beef. The sweet pepper was my favorite part of the sandwich. - Hot Dogs Near Me - Katy, Texas

I moved to Houston from Chicago four years ago and couldn't believe my eyes when I saw an actual PORTILLO'S off the highway in Katy. I pulled off the highway and immediately dragged my sister inside. The decor was so cool and there was so much seating. We ordered off the kiosk and our food was ready quickly. OH MY GOSH, it tasted just like home! I couldn't believe it, everything was so good. True Chicago comfort food is now so close to me. My Midwestern heart is so happy! read more

Portillo's Katy - Chicago Dog, Fries, Chocolate Cake, Chocolate Cake Shake - Hot Dogs Near Me - Katy, Texas

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I went through the drive through and was waiting to be greeted through the mic and no one said anything so I'm just looking at the menu and a young lady walks up without saying hello and says "yall couldn't hear me" We replied no and her attitude lifted and she was very kind immediately after realizing it was her speaker not working. We got our order in and the drive through line moved fast! A very nice lady handed us our food at the pickup door and the car immediately smelled so good. I just had to pull into the driveway for a bite of my beef sandwich. When I bit into it it took me back to downtown Chicago where I first had one of these beauties! The sandwich was absolutely delicious, fresh, and piping hot! I am so happy to see there's a Portillos closer to me! I'll def be back when I'm in town! read more

I was so excited to see Portillo's in Katy!! There were a good number of groups when we walked inside but nothing too overwhelming! We ordered the big Italian beef sandwich, dipped, and it was HUGE. I could only eat a third of it haha. It's kind of soggy because it's dipped, but it's good. The meat is thin and soft. The Chicago dog was good too but not my favorite. I really loved the peppers!! The onion rings were so so crispy. Some of the best I've had. We also got some fries and cheese sauce. Immaculate. The cheese sauce reminds me of the Taco Bell nacho cheese. That's all I need to say lol! The chocolate cake shake was a nice sweet treat. There was a huge piece of cake at the bottom, and it was the most decadent thing. Loved it! Would order the cake on its own. It's got a delicious, rich chocolate icing!! We waited about 20 min for our food. The employees were kind. Plenty of seating and huge parking lot!! read more

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Happy to see this place finally in Texas. We always go to Portillos when we're in Chicago. I was so excited when I finally got to try their famous cake shake. It make a delicious treat while on a road trip. read more

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I went here during Yelp week. The place is new, so everything is clean and comfortable. You order at the counter and pick up your food. Their Beef and Sausage Sandwich was very good, but I am not a fan of crinkle-cut fries. Just a personal thing. A good place to try for a different flavor. read more

First time trying the place and we decided to stop since we were in the area.Line went pretty fast,cashiers were friendly,lots of space and tables. I ordered a #1 added mix of peppers (not spicy but eh still good). The cheese is good but IMHO it's not needed. I asked for my sandwich dry and sauce on side and it was a good choice because that bread does soak up and you'll be eating it with a fork or spoon. Fries are way better than the golden arch. If you like onion rings you should definitely get them cus they're so good. To me it seemed the hotdogs were a bit small but guess I'll try em next time. Husband wasn't too impressed but it's hotdogs lol. Next time I want to try their chocolate cake since I was pretty full. Between his large meal and all I got just reg sized we paid $38. Definitely worth it. read more

Happy to see Portillo's expansion into Houston over the last year. I've always been curious about what makes a certain fast food chain grow, and Portillo's is a good example. For a business that focuses on high unit volumes, I was impressed with their efficient kitchen operations and their ability to leverage technology (For example, you get to see your order on the monitor in the queue from beginning to ready). In my 2 visits I tried out several items from the Italian beef with hot/sweet peppers to the brats to the popular Chicago-dog, and even an Italian beef with sausage inside of it (Double down! #Merica!) The Italian beef by itself is nothing special but the flavors of the gravy + peppers makes it a satisfying sandwich. The bread can get a bit soggy, but I still liked the overall experience. I'm a Brats over Dogs guy but I'm a fan of a classic Chicago style dog so this place hits the mark for me. The menu is broader than one may expect, also featuring burgers to their famous chocolate shakes. (will have to add to the list next time) The interior has that vintage American diner feel, classic and nostalgic. One thing I would say they could improve is their rewards program which often seems to be buggy and doesn't always sync well with the app/website. Overall, good midwestern fast/comfort food, definitely worth a try if you're in the area! read more

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Food was fast and delicious! Staff was helpful for a first timer. I'm still craving the hot peppers and cheese sauce for my fries. Restaurant was large and had lots of seating for big groups. It has a cute Route 66 vibe! read more

Alright, went back because I got a gift card and tried something different. The burgers and chicken sandwich were definitely a lot better than what I had got last time. read more

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Been looking forward to the opening of Portillo's in the greater Houston area. Visited the newly opened location in the Katy area. I found it overrated. The restaurant was super busy on a Saturday afternoon. Waited almost an hour to order and get the food. I had the cheeseburger which was cold and soggy. My parents got the beef sandwich and some hot dogs. I recommend the beef sandwich and the onion rings. The chocolate cake was also good. I'd go back for the beef sandwich and the cake but overall it's not amazing and too busy to be worth going to right now. Once it slows down, I'd perhaps go occasionally. Check out pappa gyros - a local Katy spot that is a Chicago style diner with Greek food as well. read more

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First time at Portillo's close to AsiaTown in Katy (99 at I-10) #1 on the menu is an Italian beef sandwich, like a New Orleans-style po' boy sandwich featuring Italian-inspired deli meats (salami, ham, mortadella, pepperoni) or Italian sausage, usually served on crusty French bread. Didn't think it was anything special. If I return I might try something else on the menu. Didn't taste fresh. They also have hotdogs, salad and burgers. Very nice restaurant interior, like a fancy gas station. read more

Portillo's Katy - The place - Hot Dogs Near Me - Katy, Texas

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All the hype they say about Portillo's is true! Portillo's, a staple restaurant to the Chicago area, is now in Houston, TX. Not gonna lie, was a bit overwhelmed when I first walked in and looked at the menu (there's so much to choose from!) I had to get a hotdog and one of their famous Italian beef sandwiches. I didn't choose the traditional style Chicago hotdog but got a chili-cheese dog instead. The chili-cheese dog did not disappoint. It was juicy and loaded with plenty of chili and cheese. The chili does has beans in it fyi. But the real star of the show was their Italian beer sandwich - tender, flavorful, and even better when dipped in their au jus. Don't forget to get a side of their cheese sauce! And if you're a big dessert person like I am, don't forget their famous chocolate cake shake - it's rich, creamy, and has actual chunks of their famous chocolate cake blended right in. Straight up a 90's kid fever dream if you remember eating cake and ice cream together at birthday parties. This you can't miss. The atmosphere is fun, the service is fast (when they call your number, they make a rhyme out of it!), and the food is consistently amazing. Definitely a must try! read more

Portillo's Katy - Hot Dogs Near Me - Katy, Texas

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