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    Wet Pets

    3.0 (22 reviews)

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    Fish i got from them

    Best fish Supplier in the aria great fish, i have a furishing 20 gal because of them

    The Gar we purchased in November of 2020

    My family and I have decided NOT to support this company any longer. My son purchased a gar fish for his dad (on his birthday which is in November) and in January of 2021, decided to get rid of him because he's eating up the other fish that are in the tank even after we feed him bottom feeders. The owner refused to give us credit towards replacing the silver backs (2) and/ or two Oscar's we recently purchased from him. His attitude towards my request rub me the wrong way therefore my family and I have decided to take spend our earnings with someone else.

    Coral

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    2 years ago

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    11 months ago

    I bought several fish and snails from them. They're awesome . They're the only place I shop for my aquarium needs.

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    2 years ago

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    3 years ago

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    2 years ago

    Helpful 1
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    Photo of Nick N.
    169
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    8 years ago

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    6 years ago

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    4 years ago

    Helpful 1
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    6 years ago

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    4 years ago

    Helpful 2
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    10 years ago

    Helpful 2
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    7 years ago

    Friendly staff and great prices. Me and my dad bought four fish altogether and they are thriving in our tank at home.

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    7 years ago

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    13 years ago

    Helpful 1
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    11 years ago

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    7 years ago

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    9 years ago

    Helpful 4
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    10 years ago

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    10 years ago

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    9 years ago

    Helpful 4
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    10 years ago

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    11 years ago

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    Ask the Community - Wet Pets

    Review Highlights - Wet Pets

    I bought several fish and snails from them.

    Mentioned in 2 reviews

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    Petco

    Petco

    2.3
    (16 reviews)

    Absolutely one of the worst experiences I've had in a pet store GASTONIA NC. A manager was called…read moreto the front over and over for at least 30 minutes, and not once did anyone show up. It honestly felt like there was no management in the building at all. There was only one employee visible the entire time a woman stuck running the register while the rest of the store seemed completely abandoned. Customer service was terrible, not because she wasn't trying, but because one person clearly cannot run an entire store alone. What made it worse was the condition of the animals. Several of them looked poorly cared for, and the overall atmosphere gave the impression that basic attention and upkeep are not a priority here. For a place that sells live animals, that is unacceptable. This location feels disorganized, understaffed, and poorly managed. If no one can even respond when a manager is called repeatedly, that says everything customers need to know.

    I got my shorkie a little over a year ago and I've been taking her to Petco boat in Gastonia and in…read moreFlorida to be groomed, but my last experience in Gastonia makes me not want to go back, I have so many words not of them postable, so I'll drop a photo/video. We drop our fur babies off and done except to get them back injured or hurt, because we assume the person you're entrusting them with will care for them, this experience has me looking for a groomer that will be patient and not rush because it's the last grooming of the day

    PetSmart

    PetSmart

    2.3
    (37 reviews)

    I have two grand-dogs and needed to pick-up some Christmas presents for them. This store was clean…read moreand had lots of selections for large dogs. I needed chew toys for a shepherd and clothes for another big guy. I found what I wanted and the staff was accommodating. I will go back. Thanks,

    Title: Extremely Disappointing and Unprofessional Experience at PetSmart in Gastonia…read more I am extremely disappointed by the way I was treated during my recent visit to the PetSmart in Gastonia. What should have been a simple purchase of a small goldfish and a 10-gallon tank turned into one of the most frustrating customer service experiences I have had. I waited approximately 15 minutes for the salesperson, Vaniya, to come from the back and assist me. When she finally approached me, the first thing she said was, "WHAT DO YOU NEED?" The tone was extremely rude and immediately made me feel unwelcome. I explained that I wanted to purchase a small goldfish and a 10-gallon tank. Vaniya refused to sell me the fish because she said the tank was too small and that I needed another tank. When I questioned this, she told me that it was Corporate policy not to sell a fish to someone unless their tank was already set up. I explained that I already have a tank at my office and that I was purchasing the fish for my grandchildren, with the intention of putting the fish in my tank at the office. Instead of working with me or explaining the policy professionally, she told me NO and said that because she now knew I did not have a tank set up at home, I would have to show her that I had a tank before she would sell me the fish. This became even more concerning when my husband called the store to speak with her. During that conversation, Vaniya initially stated that she was the manager. However, I later learned that the actual manager was off and would not be back until Saturday. Because I wanted to understand whether this really was a Corporate policy, I contacted another PetSmart location on South Blvd and spoke with both an associate and a manager. I was told that refusing to sell the fish under these circumstances was not Corporate policy. By the way, they were extremely nice! That raises a very serious question: Why was I given information that another PetSmart manager said was not Corporate policy? I have no problem with a store having legitimate animal-welfare requirements. In fact, I respect responsible pet ownership. What I do have a problem with is being spoken to disrespectfully, being made to wait, being refused a purchase, and then being given what appears to be conflicting information about company policy. I left the store feeling humiliated, frustrated, and completely disrespected as a customer. This was over a simple fish purchase, yet the interaction became unnecessarily confrontational. There was also another lady there with her 3 small daughters and when overhearing our conversation, she walked out as well. PetSmart needs to look into what happened at this location and determine whether employees are being properly trained on company policies and, more importantly, on how to treat customers with basic courtesy and respect. Vaniya, I came into your store to make a purchase--not to be interrogated, talked down to, or treated as though I was doing something wrong. I hope corporate management takes this complaint seriously and reviews what happened. Customers should not have to call another location just to find out whether the policy they were given is actually a PetSmart policy. Gastonia PetSmart -- this experience needs to be addressed.

    C-Macs Aquarium

    C-Macs Aquarium

    4.8
    (21 reviews)

    The customer service is amazing. Everyone is super helpful and they are knowledgeable about the…read moredifferent types of fish they sell and the environments they should be in. The prices of the fish vary but super affordable. Fresh water and Salt water fish/eels/starfish. Colorful. Cozy store.

    Best LFS (local fish store) in the area!…read more Albeit small this store packs a big punch into its cramped quarters. They have everything to outfit a basic beginner tank to high end CO2 Aquascape, freshwater tanks and high end coral or fish only saltwater set ups! If you've got a desire for monster South American cichlids, they got you covered there as well. Not into aggressive fish?... then they have high-quality betta fish and guppies in the back. C-Macs employees are very knowledgeable about every aspect of the hobby, and are willing to answer even the simplest questions and provide the best solution for your situation. They don't push sales, but try to fit the needs of every customer. I've been in there when it's super packed and there's barely any room to move and the employees are still positive and happy to share their knowledge and help with everyone. I even asked if they were going to move to a larger location and the owner mentioned, he's been looking, but hasn't found the right one yet. If you're old enough to remember the old Fintastic fish store that was the gold standard in Charlotte. This is basically the new version and to be honest it's even better!

    Wet Pets - petstore - Updated August 2026

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