I've kept tropical fish for decades. It's a fun and peaceful hobby that I've enjoyed since I was a…read morechild. In all these years, I've never seen a shop like C-Macs. It's a local family owned place that is really into the hobby, not just profit margins. I had a Rafael Catfish that died after 31 years. Regular big retailers would have laughed, but Cindy actually cared ordered two new ones just for me, They're in my tank now, doing fine. In addition to maybe a hundred tanks of fish, they have every medicine, filter, and gizmo you could imagine, on shelves on the walls from floor to ceiling. They're also very nice people. If I could give more stars, I would.

The customer service is amazing. Everyone is super helpful and they are knowledgeable about the…read moredifferent types of fish they sell and the environments they should be in. The prices of the fish vary but super affordable. Fresh water and Salt water fish/eels/starfish. Colorful. Cozy store.

Service was very good, food was very tasty and drink selection was ample. Ordered low country boil…read more1/2 lbs medium seasoning and was perfect.

The experience my father and I experienced yesterday was really unfortunate and could have been…read morehandled a lot differently. The young owner presumingly in the black shirt was very disrespectful and rude, refusing to sell us any further fish (more or less banning us from his store) if he gave us this refund because we opted to return a fish that died that was in the 2 day window of the guarantee. He had no issue telling this to our face in front of his employees. A different fish that died that we returned was not the same fish and we were not provided the same results that were given to us before. As we explained to the original person helping, they are 2 separate beings/cases and not a "double warranty" issue as there is no such thing when they aren't the same fish. We would not have traveled 1.5 hours one way to return a fish that died if we were going to be banned from the store by exercising our right as a customer. A customer shouldn't have to concern themselves if they are going to be banned from buying fish at Nemo's Reef because they returned a dead fish. The lack of understanding and appreciation of our business was highly evident. We have bought more fish then we ever returned and to be treated this way as if we did something wrong, was how we were thanked for our business of spending close to $1,000 cumulatively over the last few weeks. I've never had a owner or a manager of a business made me and my family feel like we were unworthy of buying anything in his store when we had fully attended to buy more fish and spend more money, not only within this same store trip but in the following week. As anyone knows who has salt water aquariums in their homes or businesses, this is not a inexpensive hobby. The person in charge should treat customers with more empathy and respect, instead of acting like he's upset he had to speak with us at all.

These folk are proud to be the sellers of diseased fish! I purchased a tank from them with 10…read morefish.. within a month most of the fish were dead... told the owner .. he said they can't "control life". Overcharged for the cost of 1 hour tank cleaning at $180 and tank was dirty the next week. This is the place to go to throw money away and purchase dead fish!!

From the owner: Fintastic started in 1992 as the Carolina's first full service aquatic retail and aquarium…read moremaintenance dealer with the largest and highest quality freshwater and saltwater species serving the Charlotte metro area. In 2015, our sole focus turned to designing and installing aquariums on a national and local level and providing the Charlotte Metro area with aquarium and pond service. We specialize in installing and/or servicing aquariums up to 10,000 gallons and ponds of unlimited size. Museum quality turtle habitats are a secondary focus as well. Contact us to begin your dream aquarium, pond or turtle habitat journey.

Always a great experience here. Great selection of fish (salt and freshwater) with a much better…read moreselection of freshwater compared to other stores in the area and same for inverts. Always manage to stop by when I'm in the area and never disappoints.

From the owner: When it comes to Aquarium Service, Local Fish Store, Aquarium Maintenance, and more, no one…read morecompares to Under The Sea Aquarium Marketplace. With years of combined experience, Under The Sea Aquarium Marketplace has worked hard to build the trust of our clients in Monroe and surrounding areas. Visit our website to learn more or better yet, call us today!