This place is new, as far as live stock and prices there's no where that beats this place in…read moreCharlotte you not gonna get everything you need here but this is the place to go for the rare species of fish for true aquarists hobbiest at the best prices compared to anywhere without the shipping cost and not know what your gonna get while ordering fish online. Tell the guy what your looking for if he don't have it. He will get it. Everywhere else they over priced the fish and majority are juveniles at prices of adult fish. Here you can get really good sized show fish in addition to your display tanks. Glad to see a place that focuses more so on fish selection than just trying to sell your a bunch of marked up products you can buy on Amazon. As a serious aquarist I highly recommend this place

I had a very disappointing experience with Aqua World…read more Before making the trip, I spoke with them over the phone and clearly explained the size of the fish I was bringing -- approximately one foot each. We agreed on a trade based on that information. I then drove about two hours to the shop. When I arrived, they placed the fish in their tank and then told me they were "too big" for their system. This was confusing because I had already been very clear about their size during our phone conversation. After driving such a long distance, it was frustrating to have them change their position. The fish were slightly stressed from transport, which is normal after a two-hour drive, but they were healthy. I was told they "weren't happy with the way they looked," and no trade was offered at all. Not even a partial trade. Overall, it felt like a waste of time and gas, especially after we had already discussed and agreed on the details beforehand. I just wish they had honored their word or at least tried to work something out. Very disappointing experience.

The customer service is amazing. Everyone is super helpful and they are knowledgeable about the…read moredifferent types of fish they sell and the environments they should be in. The prices of the fish vary but super affordable. Fresh water and Salt water fish/eels/starfish. Colorful. Cozy store.

Best LFS (local fish store) in the area!…read more Albeit small this store packs a big punch into its cramped quarters. They have everything to outfit a basic beginner tank to high end CO2 Aquascape, freshwater tanks and high end coral or fish only saltwater set ups! If you've got a desire for monster South American cichlids, they got you covered there as well. Not into aggressive fish?... then they have high-quality betta fish and guppies in the back. C-Macs employees are very knowledgeable about every aspect of the hobby, and are willing to answer even the simplest questions and provide the best solution for your situation. They don't push sales, but try to fit the needs of every customer. I've been in there when it's super packed and there's barely any room to move and the employees are still positive and happy to share their knowledge and help with everyone. I even asked if they were going to move to a larger location and the owner mentioned, he's been looking, but hasn't found the right one yet. If you're old enough to remember the old Fintastic fish store that was the gold standard in Charlotte. This is basically the new version and to be honest it's even better!

Went thrice and have purchased fish, plants, and decor from them. All were premium quality and all…read moreis well with the purchases. Great customer service, and they truly cared about what they were doing. 5/5 would recommend.

Always a great experience here. Great selection of fish (salt and freshwater) with a much better…read moreselection of freshwater compared to other stores in the area and same for inverts. Always manage to stop by when I'm in the area and never disappoints.

Yay for another local family-run store!!…read more Service was: Friendly, honest, down-to -earth Selection was: Really great selection of items & love that they have a discount section with WONDERFUL quality bargains. (Plus options available for folks at every price point). Was able to find hemp hurd which isn't usually available! The Unspoken Appreciate that they let me wander around a bunch & didn't try to force a sale. But they did help me select just what I needed for my dogs. Found some unique items there too. And importantly like that they had a clean bathroom I could use, plus a little freebie treat for my pet.

Just found out they let go of a few good employees especially 2 that had been they for many years…read moreto go in a different direction. The reason I shopped there was for the employees and there knowledge of the business. I'll be taking my business elsewhere. Very poor business decision.

This store has aquarium supplies as well as saltwater and freshwater fish and plants. They offer…read moremany things you could not find at most other fish stores or general pet stores. They offer water tests and give helpful feedback about what you could do to achieve the appropriate water parameters suitable for your tank. They also have reverse osmosis water, which we have not found anywhere else! The owner is super nice and very knowledgeable and helpful. My boyfriend loves getting all of his aquarium supplies and new fish from this great quality store. Even though we don't live nearby, we make the drive because it is worth it!

Super helpful for this first time fish owner. Always willing to listen before giving advice.read more

Please do not buy from here. The fish are not kept well,…read moreBeta fish are in a small tank with one single plant (one of the beta fish was going crazy back and forth looking at its own reflection) They have stingrays who's tanks are way to small Axolotls same thing small tanks with nothing it's just the tank no sand no plants nothing and that goes for most of the fish they are simply swimming back and forth.

I buy all my fish there. The fish are healthy, and the knowledge of the people that work there are…read moreexcellent plants are healthy as well

Great local pet store with a pet wash service located inside! Its $10 for one token which basically…read moregives you 10min. Plenty of time for a simple shower for your dog. They have everything to soap, rinse & flea prevention soap. All the employees are super friendly, efficient and very helpful. They also provide you with some towels. They sell a bunch of treats, foods, accessories, treats for animals. Cute little shop and will continue to come here especially for the self wash station.

Pet in the city is a fully stocked pet store! I dropped by a few weeks ago to just browse and there…read morewas a ton of natural and/or locally sourced food, treats, toys, and anything else you could need. I definitely walked away a little bit lighter but my picky foster pup loved everything that I got him so a win is a win!

Stopped in for the self wash pet station. It was a clean area. Plenty of towels. The only thing I…read morehad issue with was getting the blow dryer to work. The staff wasn't too attentive to the area for me to ask so I just dried my pup best I could and took him home to dry. Most likely will just return here for a quick self wash when needed.

Just left this place me and my dog and will not return…read more After the rude nasty service I got from the two ladies working there I guess I wasn't the right color they just ignored me but soon as two white men walked in they greeted them and rolled out the red carpet for them and it was the skinny tall mix chic / hi yellow tall and it's always them and your own race that give you there ass too kiss but this place will never see me spending money here this makes me sick only in Charlotte

Reviewing only the store, not grooming, which we haven't used: Smaller than the pet superstores, it…read morestill managed to have a surprisingly large array of cat food and toys, which tend to play second fiddle to dog supplies in similar mid-size shops. We picked up some fun toys I haven't seen endlessly elsewhere, including a nifty rubbery crawfish throw toy that I think will blow our kitty's mind. Also appreciated, staffers greeted us and paused their friendly chit-chat, unprompted, to ask if we needed help.

Pet supplies has some good deals from time to time. I supported them for years with my two dogs…read more Treats, toys, food, prescriptions. They mailed me a 25% off grooming coupon. I'd never used their service so I gave them a try. Firstly they didn't even apply my coupon at checkout. I asked about it ahead of time and they took the coupon from me and a said they couldn't apply another discount because they already took $10 off for not trimming his nails! They even called and asked to charge me an EXTRA $30 for more time on my dog, and they didn't trim his nails?! I tipped the groomer because is this their fault? I felt bad not tipping. When I reached out via email about all these issues, they argued with me for a week. Then they said there was no coupon for 25% off grooming. I told them to review their own marketing because they sent TWO postcards advertising this. Then they said I'd have to come into the store to get my coupon applied. Like they wanted to waste my time MORE or try to embarrass me? After a week, another manager stepped in to apply the coupon but offered no other financial resolution to make me happy such as returning my $30 extra fee, or returning my tip to the groomer. They wanted to "fix" the cut, how can you add hair back if you cut it too short? Overall I was upset with the manipulation of overcharging me, not applying the coupon which was the reason I gave them a shot, and didn't even complete the basic service!