I've kept tropical fish for decades. It's a fun and peaceful hobby that I've enjoyed since I was a…read morechild. In all these years, I've never seen a shop like C-Macs. It's a local family owned place that is really into the hobby, not just profit margins. I had a Rafael Catfish that died after 31 years. Regular big retailers would have laughed, but Cindy actually cared ordered two new ones just for me, They're in my tank now, doing fine. In addition to maybe a hundred tanks of fish, they have every medicine, filter, and gizmo you could imagine, on shelves on the walls from floor to ceiling. They're also very nice people. If I could give more stars, I would.

The customer service is amazing. Everyone is super helpful and they are knowledgeable about the…read moredifferent types of fish they sell and the environments they should be in. The prices of the fish vary but super affordable. Fresh water and Salt water fish/eels/starfish. Colorful. Cozy store.

I had a very disappointing experience with Aqua World…read more Before making the trip, I spoke with them over the phone and clearly explained the size of the fish I was bringing -- approximately one foot each. We agreed on a trade based on that information. I then drove about two hours to the shop. When I arrived, they placed the fish in their tank and then told me they were "too big" for their system. This was confusing because I had already been very clear about their size during our phone conversation. After driving such a long distance, it was frustrating to have them change their position. The fish were slightly stressed from transport, which is normal after a two-hour drive, but they were healthy. I was told they "weren't happy with the way they looked," and no trade was offered at all. Not even a partial trade. Overall, it felt like a waste of time and gas, especially after we had already discussed and agreed on the details beforehand. I just wish they had honored their word or at least tried to work something out. Very disappointing experience.

New store. The most amazing fish. Some that I had never seen. Great owner. Definitely worth a visit.read more

I've been working on building an orchid terrarium and renovate my beta tank so I took a trip to…read moreAquatica to see what additions I could find. They have some awesome fish and coral you can purchase. The store is very inviting and the staff is friendly and helpful. I didn't explore the whole store but I did find what I needed. The prices were reasonable. I got some river rocks and wood to jazz up the tank and support the orchids in my terrarium. These items were priced by weight and the employees had to weigh them and calculate the price up front at the register. I spent about $20 on everything I got. If I continue my aquarium journey I will definitely be back to make more purchases. Aquatica 800 Clanton Rd Charlotte, NC 28217 May 21, 2021 11:45am (Review 505 overall, 49 of 2021)

The place is very nice and has a good selection of freshwater fish, saltwater fish, coral,…read morefreshwater plants, and equipment. I was in the store for about 15 minutes and had staff come up to me around 5 times to ask if I needed help (a bit excessive.. it made me feel very uncomfortable). The prices were a bit on the high side.

Always a great experience here. Great selection of fish (salt and freshwater) with a much better…read moreselection of freshwater compared to other stores in the area and same for inverts. Always manage to stop by when I'm in the area and never disappoints.

From the owner: When it comes to Aquarium Service, Local Fish Store, Aquarium Maintenance, and more, no one…read morecompares to Under The Sea Aquarium Marketplace. With years of combined experience, Under The Sea Aquarium Marketplace has worked hard to build the trust of our clients in Monroe and surrounding areas. Visit our website to learn more or better yet, call us today!

I have been a loyal customer here for years--not only purchasing food, litter, and treats for my…read morepets, but also using your grooming services for my dog. Until today, I have never had any issues. When I arrived to drop off my dog, River, for his grooming appointment, I was told I needed to provide updated rabies vaccination records, which I would have to obtain from my vet. Unfortunately, the vet's office was closed. My groomer, Kayla, explained that she was legally unable to groom him without that information, which I completely understand. I went back to my car, searched my phone for any record, and returned to let them know I did not have it. I also explained that I had not been informed beforehand that his updated rabies information was missing from your records. At that point, another staff member chimed in from the back and very rudely stated that this information had been included in a text. The way she spoke was unprofessional and dismissive. If important information like rabies records is required, it should be clearly communicated in a separate, direct message--not hidden at the bottom of a general confirmation text. Instead of showing understanding or kindness, this employee was disrespectful and showed no sense of customer service. The entire encounter was unpleasant, and I left feeling frustrated. When I spoke with the manager, all I was told was that she would "speak to the employee." That is not enough to address the situation. This experience has completely changed my view of your company, and I will no longer be bringing my business here. It's disappointing to see a place I trusted for years show such a lack of professionalism, courtesy, and basic customer care. I will never return here to any location and I advise nobody else does either. Specifically this address is: 7601 Pineville-Matthews Rd Charlotte NC You've lost a loyal customer and left me with nothing good to share in support. As the rude lady said with a sarcastic rude tone as I left "have a good day" what a joke. If I could give zero stars, I would.

I appreciate the cashier. I think his name may have been Deshawn, for taking the time to explain…read moresome questions that I had about the differences in food and treats. He was very helpful and friendly, and I felt like he provided great customer service. All the staff is always friendly and helpful hete!

Service was very good, food was very tasty and drink selection was ample. Ordered low country boil…read more1/2 lbs medium seasoning and was perfect.

The experience my father and I experienced yesterday was really unfortunate and could have been…read morehandled a lot differently. The young owner presumingly in the black shirt was very disrespectful and rude, refusing to sell us any further fish (more or less banning us from his store) if he gave us this refund because we opted to return a fish that died that was in the 2 day window of the guarantee. He had no issue telling this to our face in front of his employees. A different fish that died that we returned was not the same fish and we were not provided the same results that were given to us before. As we explained to the original person helping, they are 2 separate beings/cases and not a "double warranty" issue as there is no such thing when they aren't the same fish. We would not have traveled 1.5 hours one way to return a fish that died if we were going to be banned from the store by exercising our right as a customer. A customer shouldn't have to concern themselves if they are going to be banned from buying fish at Nemo's Reef because they returned a dead fish. The lack of understanding and appreciation of our business was highly evident. We have bought more fish then we ever returned and to be treated this way as if we did something wrong, was how we were thanked for our business of spending close to $1,000 cumulatively over the last few weeks. I've never had a owner or a manager of a business made me and my family feel like we were unworthy of buying anything in his store when we had fully attended to buy more fish and spend more money, not only within this same store trip but in the following week. As anyone knows who has salt water aquariums in their homes or businesses, this is not a inexpensive hobby. The person in charge should treat customers with more empathy and respect, instead of acting like he's upset he had to speak with us at all.

We are first-time customers of Queen City Corals and decided to purchase two Black Light Anemones…read moreon 02/03/2025. My order was shipped on 02/04/2025 (Order #89196) and delivered on 02/05/2025 at 10:20 AM. Given the many five-star reviews, I had high expectations. Their website claims a 99% Live Arrival Guarantee, that staff are trained to the highest standard of corals, and that each coral is securely triple-bagged and encapsulated in specific specimen containers to ensure live arrival. Unfortunately, these so-called commitments proved to be untrue. Upon opening my package, I was immediately hit with a foul odor coming from each bag. The anemones displayed clear signs of distress, including open mouths, faded coloration, shrunken and deflated tentacles, a lack of response to stimuli, and visible tears on their bodies. The only positive aspect of my order was the mystery frags--a Birdsnest and a Neon Green Acropora--but even those were underwhelming. I immediately contacted Queen City Corals' support team, but their response time was slow. When I called and spoke with the manager, I was assured that the anemones "just look pissed" but would recover after acclimation. Despite following the acclimation process exactly as instructed, the anemones began to deteriorate and melt in my tank. I attached images as evidence. To prevent further damage to my reef tank's water quality, I removed the anemones and reached out to Queen City Corals again, seeking guidance on how they would rectify the situation. After receiving no response, I followed up the next day. When I called, a representative assured me that the manager would return my call. Hours passed with no response. Frustrated by the lack of communication, I called again and was once more told the manager would "look into it." After much back and forth, they finally issued a refund for the Black Light Anemones but refused to refund the shipping cost--even though the corals were dead on arrival. While I understand that shipping costs are a shared loss, this situation clearly warranted a full refund for the entire order. Although a partial refund is better than nothing, the entire experience highlighted Queen City Corals' lack of communication, poor product quality, and false advertising. I strongly recommend looking elsewhere, such as Aqua SD or World Wide Corals, for better quality and service.

I had a great first experience at Queen City corals. The customer service was great and answered…read moreall of my questions. I bought a hammer coral in at the store a few days ago and it is doing great in my tank!

Worst place to buy fish fish are unhealthy and staff are limited in their knowledge…read more Go to Petco instead they know how to take care of their fish and offer knowledgeable advice

I was in the store getting my son a pet for his birthday he turning 3years old. he is very exited…read morehe scream looking at the fish,he loves fishes and only cuz he was be in loud normal of a kid. We got told by a PetSmart employee that there was multiple complains and that my kids are to loud. As a parent I am upset not because my kids are be in loud but because they are kids and is normal for a kid to be exited to see an animals. I will not be coming back to this IKEA store never again..let me be clear my kids where not making a mess they never trow or touch anything in the store they where just exited!

Animal care needs to be improved. Multiple dead animals, and sick animals in the habitats. Customer…read moreservice from managers is an all time low. The General Manager is disrespectful and absolutely rude to customers and staff. Seems as if only one employee is doing animal care while the animal care leader is slacking off. I've seen them degrade customers and even myself. Being told they are going to trespass me for taking pictures of dead animals, after I informed them of the deaths and they did absolutely nothing about it. Seeing sick animals and managers not caring. Seeing non management staff suffer and looks miserable at work because of what seems to look like dictatorship of management. I will not be returning to this store. I even pay for Vital Care for my animals and knowing I can not use it at that store is ridiculous. There needs to be something done with the upper management in the store and the animals. This is animal abuse.

I love the vets at Petco. The groomers who used to work at Petco were great. Unfortunately, The…read morelast two times, I took my pet to be groomed I had terrible experiences. I would not recommend the groomers there. I am thinking of going to Pet Sense or PetSmart.

They have some nice stuff for gifts but a little on the expensive side. Nice layout of the storeread more

Pikes' is a fun and beautiful place to come and peruse on a weekend and that's exactly what a group…read moreof friends and myself did. We walked around and shopped for plants, enjoyed all the greenery scenery. I bought a super cute plant and so did my friend. My boyfriend bought a cute sign about our spoiled dog lol. They're pricing is on the higher side for plants, but it's a chain so I wasn't surprised. I like the things the have to offer and their options. Great spot to get all things yard and garden related!!