This place is amazing. They are super friendly and nice AND are very knowledgeable about all…read morethings aquarium. Highly recommend. Great selection. Love this place!

The customer service is amazing. Everyone is super helpful and they are knowledgeable about the…read moredifferent types of fish they sell and the environments they should be in. The prices of the fish vary but super affordable. Fresh water and Salt water fish/eels/starfish. Colorful. Cozy store.

This place is new, as far as live stock and prices there's no where that beats this place in…read moreCharlotte you not gonna get everything you need here but this is the place to go for the rare species of fish for true aquarists hobbiest at the best prices compared to anywhere without the shipping cost and not know what your gonna get while ordering fish online. Tell the guy what your looking for if he don't have it. He will get it. Everywhere else they over priced the fish and majority are juveniles at prices of adult fish. Here you can get really good sized show fish in addition to your display tanks. Glad to see a place that focuses more so on fish selection than just trying to sell your a bunch of marked up products you can buy on Amazon. As a serious aquarist I highly recommend this place

I had a very disappointing experience with Aqua World…read more Before making the trip, I spoke with them over the phone and clearly explained the size of the fish I was bringing -- approximately one foot each. We agreed on a trade based on that information. I then drove about two hours to the shop. When I arrived, they placed the fish in their tank and then told me they were "too big" for their system. This was confusing because I had already been very clear about their size during our phone conversation. After driving such a long distance, it was frustrating to have them change their position. The fish were slightly stressed from transport, which is normal after a two-hour drive, but they were healthy. I was told they "weren't happy with the way they looked," and no trade was offered at all. Not even a partial trade. Overall, it felt like a waste of time and gas, especially after we had already discussed and agreed on the details beforehand. I just wish they had honored their word or at least tried to work something out. Very disappointing experience.

I've been working on building an orchid terrarium and renovate my beta tank so I took a trip to…read moreAquatica to see what additions I could find. They have some awesome fish and coral you can purchase. The store is very inviting and the staff is friendly and helpful. I didn't explore the whole store but I did find what I needed. The prices were reasonable. I got some river rocks and wood to jazz up the tank and support the orchids in my terrarium. These items were priced by weight and the employees had to weigh them and calculate the price up front at the register. I spent about $20 on everything I got. If I continue my aquarium journey I will definitely be back to make more purchases. Aquatica 800 Clanton Rd Charlotte, NC 28217 May 21, 2021 11:45am (Review 505 overall, 49 of 2021)

The place is very nice and has a good selection of freshwater fish, saltwater fish, coral,…read morefreshwater plants, and equipment. I was in the store for about 15 minutes and had staff come up to me around 5 times to ask if I needed help (a bit excessive.. it made me feel very uncomfortable). The prices were a bit on the high side.

Went thrice and have purchased fish, plants, and decor from them. All were premium quality and all…read moreis well with the purchases. Great customer service, and they truly cared about what they were doing. 5/5 would recommend.

Always a great experience here. Great selection of fish (salt and freshwater) with a much better…read moreselection of freshwater compared to other stores in the area and same for inverts. Always manage to stop by when I'm in the area and never disappoints.

always have a positive experience with this location! I've been a couple times and the workers are…read morealways very helpful asking if we need help finding something. I have a broken foot and am in a boot and they even asked if I needed help getting the dog food to the car! They seem to be well stocked, they've always had everything we are looking for. They have supplies for cats, dogs, fish etc. it seems to be a clean location and it's very conveniently located. Will be back!

I have been a loyal customer here for years--not only purchasing food, litter, and treats for my…read morepets, but also using your grooming services for my dog. Until today, I have never had any issues. When I arrived to drop off my dog, River, for his grooming appointment, I was told I needed to provide updated rabies vaccination records, which I would have to obtain from my vet. Unfortunately, the vet's office was closed. My groomer, Kayla, explained that she was legally unable to groom him without that information, which I completely understand. I went back to my car, searched my phone for any record, and returned to let them know I did not have it. I also explained that I had not been informed beforehand that his updated rabies information was missing from your records. At that point, another staff member chimed in from the back and very rudely stated that this information had been included in a text. The way she spoke was unprofessional and dismissive. If important information like rabies records is required, it should be clearly communicated in a separate, direct message--not hidden at the bottom of a general confirmation text. Instead of showing understanding or kindness, this employee was disrespectful and showed no sense of customer service. The entire encounter was unpleasant, and I left feeling frustrated. When I spoke with the manager, all I was told was that she would "speak to the employee." That is not enough to address the situation. This experience has completely changed my view of your company, and I will no longer be bringing my business here. It's disappointing to see a place I trusted for years show such a lack of professionalism, courtesy, and basic customer care. I will never return here to any location and I advise nobody else does either. Specifically this address is: 7601 Pineville-Matthews Rd Charlotte NC You've lost a loyal customer and left me with nothing good to share in support. As the rude lady said with a sarcastic rude tone as I left "have a good day" what a joke. If I could give zero stars, I would.

I buy all my fish there. The fish are healthy, and the knowledge of the people that work there are…read moreexcellent plants are healthy as well

Please do not buy from here. The fish are not kept well,…read moreBeta fish are in a small tank with one single plant (one of the beta fish was going crazy back and forth looking at its own reflection) They have stingrays who's tanks are way to small Axolotls same thing small tanks with nothing it's just the tank no sand no plants nothing and that goes for most of the fish they are simply swimming back and forth.

We are first-time customers of Queen City Corals and decided to purchase two Black Light Anemones…read moreon 02/03/2025. My order was shipped on 02/04/2025 (Order #89196) and delivered on 02/05/2025 at 10:20 AM. Given the many five-star reviews, I had high expectations. Their website claims a 99% Live Arrival Guarantee, that staff are trained to the highest standard of corals, and that each coral is securely triple-bagged and encapsulated in specific specimen containers to ensure live arrival. Unfortunately, these so-called commitments proved to be untrue. Upon opening my package, I was immediately hit with a foul odor coming from each bag. The anemones displayed clear signs of distress, including open mouths, faded coloration, shrunken and deflated tentacles, a lack of response to stimuli, and visible tears on their bodies. The only positive aspect of my order was the mystery frags--a Birdsnest and a Neon Green Acropora--but even those were underwhelming. I immediately contacted Queen City Corals' support team, but their response time was slow. When I called and spoke with the manager, I was assured that the anemones "just look pissed" but would recover after acclimation. Despite following the acclimation process exactly as instructed, the anemones began to deteriorate and melt in my tank. I attached images as evidence. To prevent further damage to my reef tank's water quality, I removed the anemones and reached out to Queen City Corals again, seeking guidance on how they would rectify the situation. After receiving no response, I followed up the next day. When I called, a representative assured me that the manager would return my call. Hours passed with no response. Frustrated by the lack of communication, I called again and was once more told the manager would "look into it." After much back and forth, they finally issued a refund for the Black Light Anemones but refused to refund the shipping cost--even though the corals were dead on arrival. While I understand that shipping costs are a shared loss, this situation clearly warranted a full refund for the entire order. Although a partial refund is better than nothing, the entire experience highlighted Queen City Corals' lack of communication, poor product quality, and false advertising. I strongly recommend looking elsewhere, such as Aqua SD or World Wide Corals, for better quality and service.

I had a great first experience at Queen City corals. The customer service was great and answered…read moreall of my questions. I bought a hammer coral in at the store a few days ago and it is doing great in my tank!

Always find this place interesting. Looks like a pet store, smells like a pet store, and well, it…read moreis a pet store. I must have been here a hundred times and the staff always seem to be subdued. Not friendly, overly talkative (which isn't a bad thing), not polite, just there to serve --very drone like -- that feels like that's all they're there for. As for the store, they always have everything I've ever needed and much more. They have a fantastic inventory, always well stocked shelves, and airy feeling inside. Easy parking outside, and quick access to and from surrounding main streets. Great store but don't go there looking for too much conversation or human-like interaction.

Holy smoke... i signed up for a puppy training class and showed up at the appointed timed. 11:00…read moretoday 7/11/26. I was told by the inept trainer, Alisha, or whatever her name was, that because only 1 person (myself)showed up I would need to have private training lessons. I did not sign up for that. Eventually two others showed up and....then started the training....or lack of. I'm not sure where she received her "pet training" but she had NO idea how to teach and as a former educator myself, I was appalled at how she spoke and her SHRILL VOICE was hard to listen to. I guess the old saying "you get what you pay for" is always true! Go somewhere else or, even better, hire a professional trainer who knows what they are doing.

Very disappointed with my experience. I arrived on time for my appointment and ended up sitting in…read morethe waiting room for over 50 minutes without being seen. The room was extremely cold, making the wait even more frustrating. I understand that delays can happen, but there was little communication about the wait time, and it felt like my time was not being respected. Spending nearly an hour waiting without any updates until after 50 minutes.

Animal care needs to be improved. Multiple dead animals, and sick animals in the habitats. Customer…read moreservice from managers is an all time low. The General Manager is disrespectful and absolutely rude to customers and staff. Seems as if only one employee is doing animal care while the animal care leader is slacking off. I've seen them degrade customers and even myself. Being told they are going to trespass me for taking pictures of dead animals, after I informed them of the deaths and they did absolutely nothing about it. Seeing sick animals and managers not caring. Seeing non management staff suffer and looks miserable at work because of what seems to look like dictatorship of management. I will not be returning to this store. I even pay for Vital Care for my animals and knowing I can not use it at that store is ridiculous. There needs to be something done with the upper management in the store and the animals. This is animal abuse.

Great nursery with very helpful staff! All of their plants are top-notch. All of their plants are…read morenon-GMO and very healthy. All of the plants I have ever bought from here have thrived once planted in the ground. In fact, their plants tend to do better than the ones I buy at Lowe's or Home Depot. They also have soil, mulch, and tools for any gardening needs.

They have some nice stuff for gifts but a little on the expensive side. Nice layout of the storeread more