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    Cold Blooded & Bizarre

    4.5 (40 reviews)
    Closed • 11:00 am - 8:00 pm

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    Snake
    Grace B.

    Came into this place after having dinner over at pho hoa. When we drove into the shopping center we saw and it and were interested in what kind of store it was. So it is a reptile store.. and other things. The staff here were SO nice. They really made the experience of the store, they walked us around and showed us every rare animal in store, gave us background and facts on them it was just so interesting I think we spent a whole hour in here. I think the man that owns the store- he owns most of the snakes in store. And he was kind enough to pull out the snakes and let us touch them, and also feed the turtles in the back of the store. This is not at all your typical pet shop, some animals are not even for sale but just this whole experience was great, I was more entertained than I would of been if I'd gone to the zoo!! Check this place out, I will Definetly be back for it!

    Just want to give a huge shoutout pat waggon! Had a very aggressive turtle that decided to live in our lake for a bit, would come out of the water and try and snap at kids. After lots of phone calls I got directed to cold blooded and bizarre and pat came out asap and took the turtle away safely! Thank you so much for being an amazing resource to our community!

    Walter
    Kiera P.

    I can't say enough great things about this place. Everyone I've ever talked to here has been very knowledgeable and friendly. We purchased a bearded dragon about a year ago and we've since been regular customers to purchase feeders for him. We started with crickets and now use dubia roaches and super worms more frequently. The prices are reasonable and our beardie loves it as well! There's a ton of other reptiles and it's also just a cool place to browse around in

    Small Dubia roaches - My bearded dragon loves these!
    Amber S.

    I drive 30 minutes to this business because they have terrific feeder insects and the staff is simply amazing. Rachel helped me today and took her time to answer my questions and help educate me regarding my bearded dragon. I also bought 3 very sweet docile snakes from here. All were healthy with zero mites! Love this place

    Andrew M.

    We recently visited CB&B. My son Joseph was on a quest to find a Blue Tongued Skink and CB&B delivered. The store is amazing and looked more like a reptile museum. Michael the owner was amazing only helpful and absolutely had a deep rooted passion for his animals and business. He guided us step by step on selecting, ordering and caring for our new Merauke Blue Tongued skink. We took our new family member home (Pablu) last night and couldn't be happier. Thanks Michael!

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    4 years ago

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    2 years ago

    Knowledge staff, great selection. We must have asked 100 questions and they patiently answered them all.

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    5 years ago

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    2 years ago

    Great service and affordable I would totally recommend dropping by with your scaly friends

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    8 years ago

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    2 years ago

    The staff are amazing people with a knowledge of reptiles that is very helpful. They have helped us understand our bearded dragon.

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    7 years ago

    The nicest place!! Have such a great selection, and they're so nice with the kiddos and let them hold the animals!

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    Ask the Community - Cold Blooded & Bizarre

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    Review Highlights - Cold Blooded & Bizarre

    “There isn't anything like this reptile pet shop anywhere in the area.”

    Mentioned in 2 reviews

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    Petco

    Petco

    (53 reviews)

    Cherry, Myers Park

    If you have a grooming appointment scheduled with Maria Saldana at Petco, I encourage you to…read moreexercise caution based on my personal experience. I had a grooming appointment scheduled for 4:30p. Due to heavy rush-hour traffic from the Steel Creek area, I realized I would be about 10 minutes late. While that was my responsibility, I called Petco ahead of time to let them know I expected to arrive around 4:40p and asked if my dog could still be seen. Maria told me she had sent a text at 3:11p asking if I could come at 4:00p instead because the store closes at 6:00p and grooming normally takes about two hours. I explained that a phone call and voicemail would have been much more appropriate for a time-sensitive appointment. Her response was simply, "Oh well, I tried to reach out." I then asked why Petco's website allows customers to book a 4:30p grooming appointment if a full groom takes two hours. Maria stated I could still arrive by 4:40p, but not any later. Because of her attitude, I asked to speak with a manager. Isaac confirmed the salon closes at 6:00p, acknowledged there is no disclaimer during online booking regarding appointment length or late arrivals, and agreed that if I arrived by 4:40p, my dog could still be groomed. He was courteous and even provided me with Petco Customer Service's number so I could report my concerns. I drove to the store as quickly as possible and arrived within the agreed timeframe. After I entered, another Petco associate (not a groomer) spent time greeting my dog, playing with him, and giving him a treat while Maria remained away from the front. When she finally came over, wearing AirPods, she refused to groom my dog because it was now just after 4:40p. I explained that had she checked us in promptly instead of delaying, we would have been checked in before the cutoff. She dismissed my concerns. I a manager. While waiting, Maria repeatedly talked over me despite my asking her several times to stop until management arrived. She then stated, "Regardless, I am not servicing him." Because of how confrontational she became, in disbelief I wanted to record the interaction. The moment she saw my phone, she immediately ran to the back and never returned. When Isaac came, I explained the interaction & filed an updated complaint with Petco Customer Service. During that time, staff told me Maria has a reputation for having a poor attitude and that she had been in the back, not actively grooming another dog. I was also told my dog's appointment likely could have been completed during the amount of time spent arguing and processing complaints.. I was there for over 40 minutes At that point, I no longer trusted her to care for my dog. Trust is everything when someone is working with your pet behind closed doors using sharp grooming tools. I completely understand employees wanting to leave on time. However, if Petco closes at 6:00p and grooming takes approximately two hours, 4:30p appointments should not be available for booking. If there is a strict late-arrival policy or grace period, it should be clearly disclosed during the scheduling process. This was my first experience using Petco Grooming, and unfortunately, it will also be my last. Isaac handled the situation professionally, but my interaction with Maria was one of the most unprofessional customer service experiences I've had. I hope Petco addresses its scheduling system, the professionalism expected from employees representing the company, and disciplinary action for Maria Saldana. Google doesn't allow you to put zero stars. However, thank you to Isaac, Dime, and Britany who showed genuine concern, love, and care to my pup Bruno! They are the ONLY reason I'd consider returning, Maria is NEVER to be around my dog.

    I can't say enough about the groomer's at Petco Charlotte! My Moyen Poodle puppy is going through…read morehis "fear stage" right now & scared of everyone & everything! When we got to Petco, I was worried. But then, there is Mrs Jessica! She is his groomer & the manager at this location. He was whimpering & like a kid, reaching up for love. Mrs Jessica reached right down to him and picked him up; and he's no Toy Poodle lol. She always does a great job but since it's his birthday, I feel he got an extra special big boy cut! I will also share that, under her leadership & team focus, I've noticed the same level of caring from all the staff. Now parking!!! Whew! It's a parking deck so that's a pain HOWEVER, it's a Target on the 3rd floor, some great shopping in walking distance and a Frutta Bowl right across the way! So you can make an appointment for you dog, fool around for a few hours then pick up your fur baby & go home; 1 RT Trip PERFECT! I recommend this location and drive 20 miles to go myself

    Pet Supplies Plus Charlotte - Pineville Mathews

    Pet Supplies Plus Charlotte - Pineville Mathews

    (92 reviews)

    I have been a loyal customer here for years--not only purchasing food, litter, and treats for my…read morepets, but also using your grooming services for my dog. Until today, I have never had any issues. When I arrived to drop off my dog, River, for his grooming appointment, I was told I needed to provide updated rabies vaccination records, which I would have to obtain from my vet. Unfortunately, the vet's office was closed. My groomer, Kayla, explained that she was legally unable to groom him without that information, which I completely understand. I went back to my car, searched my phone for any record, and returned to let them know I did not have it. I also explained that I had not been informed beforehand that his updated rabies information was missing from your records. At that point, another staff member chimed in from the back and very rudely stated that this information had been included in a text. The way she spoke was unprofessional and dismissive. If important information like rabies records is required, it should be clearly communicated in a separate, direct message--not hidden at the bottom of a general confirmation text. Instead of showing understanding or kindness, this employee was disrespectful and showed no sense of customer service. The entire encounter was unpleasant, and I left feeling frustrated. When I spoke with the manager, all I was told was that she would "speak to the employee." That is not enough to address the situation. This experience has completely changed my view of your company, and I will no longer be bringing my business here. It's disappointing to see a place I trusted for years show such a lack of professionalism, courtesy, and basic customer care. I will never return here to any location and I advise nobody else does either. Specifically this address is: 7601 Pineville-Matthews Rd Charlotte NC You've lost a loyal customer and left me with nothing good to share in support. As the rude lady said with a sarcastic rude tone as I left "have a good day" what a joke. If I could give zero stars, I would.

    My 3 year old Yorkie grandbabies went to the Pineville Mathews location for a grooming treatment…read more She developed a dry dark patch underneath her eyes, a deep cut on left ear. I noticed she kept tugging at her ear and this is where i noticed her ears were dry and with rough patches on the inside. My guess is that this location groomer used dirty tools or had my grandbaby in an infested area. I've never experienced this type of breakout and i am never returning back to this Store.

    PetSmart

    PetSmart

    (42 reviews)

    Fourteen years and now in a house? Yes, time for an update…read more Four cats and a 70 pound dog go through a lot of food. Most of the time, we're buying it from Chewy who do a great job. Sometimes, they're spendier and so I am buying stuff from PetSmart. This one is closest to home and it's a good store. Organized, prices are clearly marked and there's almost always plenty of the specific food that my fur babies like. There's also usually a deal. The store is clean and bright. The staff here are kind and helpful. And you can bring your dog with you to shop. Not that I would - Phoebe is a handful outside the house! Join the rewards program and earn credits you can use on future purchases. [Review 182 of 2025 - 4089 in North Carolina - 23746 overall]

    Grooming services= Negative stars. You get what you pay for. Pretty sure they allow anyone with no…read moretraining or dog knowledge whatsoever to groom. My own fault for trying to save some money this time and took my pup there for a full groom. Got very unlucky with the groomer that was available that day. First red flag-- they did not contact me to come pick my dog up for over 6 hours. If you don't have time to provide adequate service in adequate time, do not accept more appointments in the first place! When I came to pick said dog up, all groomers were standing outside on the sidewalk rippin a heater. So I had to wait for their smoke break to be over for several minutes before anyone came inside to assist. Cut was subpar-- could barely tell anything was done. Whatever, fine. I had already made up my mind that this was the last time coming here. Fast forward two days later and my dog is yelping the most high pitched scream I've ever heard her do as something brushed against her leg. When I tried to look at it more closely, she yelped more and proceeded to run away and hide in the closet. I knew something was really wrong. Vet visit next day + X-rays because the screams were so bad that I assumed something had to be broken. She had to be sedated as no one could come anywhere near her leg without her losing it. Scan showed some inflammation around joints and potential tears but could not be confirmed without more advanced equipment. Home with mild pain meds and ordered to rest. Few days later, meds seem to have kicked in enough to where dog is allowing me to more closely inspect her leg area. As I do, I'm able to feel down deeper into the fur with my fingertips. It's then that I notice bumps, scabs and lesions. Bring her back to vet next day for them to examine because I suspect that these skin irritations are actually the source of pain, NOT the inflammation or that there's potentially a ligament tear. They have to shave a big patch off her leg because the skin is infected so badly. She had a bad case of dermatitis/ hot spots that spread like wildfire. That leg area was the worst, but there were lesions and scabs all over her body. Do you know one of the main causes of this?? = Dogs becoming wet for long periods of time. As in when unskilled groomers wash a dog and leave them wet for hours without drying them which I'm betting money-- is what happened here in this long winded story!! Irresponsible. Cost me over $1k in vet bills and meds to treat this. And was obviously super painful for my dog. In summary if you're still reading lol--- DO NOT TAKE YOUR DOG TO THIS DUMP FOR GROOMING SERVICES. And no, I'm not going to name names because honestly like I said-- I think they just hire anyone. And that young woman couldn't care less nor does this store. She's probably working at dollar tree next door now (no shade I love that store). My point being, naming them is useless. And that concludes tonight's bedtime story. Sleep well, kids!

    Pet Supplies Plus Charlotte - Elizabeth

    Pet Supplies Plus Charlotte - Elizabeth

    (38 reviews)

    Elizabeth

    Reviewing only the store, not grooming, which we haven't used: Smaller than the pet superstores, it…read morestill managed to have a surprisingly large array of cat food and toys, which tend to play second fiddle to dog supplies in similar mid-size shops. We picked up some fun toys I haven't seen endlessly elsewhere, including a nifty rubbery crawfish throw toy that I think will blow our kitty's mind. Also appreciated, staffers greeted us and paused their friendly chit-chat, unprompted, to ask if we needed help.

    Pet supplies has some good deals from time to time. I supported them for years with my two dogs…read more Treats, toys, food, prescriptions. They mailed me a 25% off grooming coupon. I'd never used their service so I gave them a try. Firstly they didn't even apply my coupon at checkout. I asked about it ahead of time and they took the coupon from me and a said they couldn't apply another discount because they already took $10 off for not trimming his nails! They even called and asked to charge me an EXTRA $30 for more time on my dog, and they didn't trim his nails?! I tipped the groomer because is this their fault? I felt bad not tipping. When I reached out via email about all these issues, they argued with me for a week. Then they said there was no coupon for 25% off grooming. I told them to review their own marketing because they sent TWO postcards advertising this. Then they said I'd have to come into the store to get my coupon applied. Like they wanted to waste my time MORE or try to embarrass me? After a week, another manager stepped in to apply the coupon but offered no other financial resolution to make me happy such as returning my $30 extra fee, or returning my tip to the groomer. They wanted to "fix" the cut, how can you add hair back if you cut it too short? Overall I was upset with the manipulation of overcharging me, not applying the coupon which was the reason I gave them a shot, and didn't even complete the basic service!

    Cold Blooded & Bizarre - reptileshops - Updated October 2026

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