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    Cold Blooded & Bizarre

    4.5 (37 reviews)
    Closed 11:00 am - 8:00 pm

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    Just want to give a huge shoutout pat waggon! Had a very aggressive turtle that decided to live in our lake for a bit, would come out of the water and try and snap at kids. After lots of phone calls I got directed to cold blooded and bizarre and pat came out asap and took the turtle away safely! Thank you so much for being an amazing resource to our community!

    Snake
    Grace B.

    Came into this place after having dinner over at pho hoa. When we drove into the shopping center we saw and it and were interested in what kind of store it was. So it is a reptile store.. and other things. The staff here were SO nice. They really made the experience of the store, they walked us around and showed us every rare animal in store, gave us background and facts on them it was just so interesting I think we spent a whole hour in here. I think the man that owns the store- he owns most of the snakes in store. And he was kind enough to pull out the snakes and let us touch them, and also feed the turtles in the back of the store. This is not at all your typical pet shop, some animals are not even for sale but just this whole experience was great, I was more entertained than I would of been if I'd gone to the zoo!! Check this place out, I will Definetly be back for it!

    Walter
    Kiera P.

    I can't say enough great things about this place. Everyone I've ever talked to here has been very knowledgeable and friendly. We purchased a bearded dragon about a year ago and we've since been regular customers to purchase feeders for him. We started with crickets and now use dubia roaches and super worms more frequently. The prices are reasonable and our beardie loves it as well! There's a ton of other reptiles and it's also just a cool place to browse around in

    Small Dubia roaches - My bearded dragon loves these!
    Amber S.

    I drive 30 minutes to this business because they have terrific feeder insects and the staff is simply amazing. Rachel helped me today and took her time to answer my questions and help educate me regarding my bearded dragon. I also bought 3 very sweet docile snakes from here. All were healthy with zero mites! Love this place

    Andrew M.

    We recently visited CB&B. My son Joseph was on a quest to find a Blue Tongued Skink and CB&B delivered. The store is amazing and looked more like a reptile museum. Michael the owner was amazing only helpful and absolutely had a deep rooted passion for his animals and business. He guided us step by step on selecting, ordering and caring for our new Merauke Blue Tongued skink. We took our new family member home (Pablu) last night and couldn't be happier. Thanks Michael!

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    3 years ago

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    2 years ago

    Knowledge staff, great selection. We must have asked 100 questions and they patiently answered them all.

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    2 years ago

    Great service and affordable I would totally recommend dropping by with your scaly friends

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    The staff are amazing people with a knowledge of reptiles that is very helpful. They have helped us understand our bearded dragon.

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    Ask the Community - Cold Blooded & Bizarre

    Do you have frogs?

    They do, yes.

    View All 2 Questions

    Review Highlights - Cold Blooded & Bizarre

    There isn't anything like this reptile pet shop anywhere in the area.

    Mentioned in 2 reviews

    Read more highlights

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    Pet Supplies Plus Charlotte - Pineville Mathews

    (92 reviews)

    I appreciate the cashier. I think his name may have been Deshawn, for taking the time to explain…read moresome questions that I had about the differences in food and treats. He was very helpful and friendly, and I felt like he provided great customer service. All the staff is always friendly and helpful hete!

    I have been a loyal customer here for years--not only purchasing food, litter, and treats for my…read morepets, but also using your grooming services for my dog. Until today, I have never had any issues. When I arrived to drop off my dog, River, for his grooming appointment, I was told I needed to provide updated rabies vaccination records, which I would have to obtain from my vet. Unfortunately, the vet's office was closed. My groomer, Kayla, explained that she was legally unable to groom him without that information, which I completely understand. I went back to my car, searched my phone for any record, and returned to let them know I did not have it. I also explained that I had not been informed beforehand that his updated rabies information was missing from your records. At that point, another staff member chimed in from the back and very rudely stated that this information had been included in a text. The way she spoke was unprofessional and dismissive. If important information like rabies records is required, it should be clearly communicated in a separate, direct message--not hidden at the bottom of a general confirmation text. Instead of showing understanding or kindness, this employee was disrespectful and showed no sense of customer service. The entire encounter was unpleasant, and I left feeling frustrated. When I spoke with the manager, all I was told was that she would "speak to the employee." That is not enough to address the situation. This experience has completely changed my view of your company, and I will no longer be bringing my business here. It's disappointing to see a place I trusted for years show such a lack of professionalism, courtesy, and basic customer care. I will never return here to any location and I advise nobody else does either. Specifically this address is: 7601 Pineville-Matthews Rd Charlotte NC You've lost a loyal customer and left me with nothing good to share in support. As the rude lady said with a sarcastic rude tone as I left "have a good day" what a joke. If I could give zero stars, I would.

    PetSmart

    PetSmart

    (77 reviews)

    Cotswold

    We usually bring our (not so little) baby here to get his food and a nail grinding. When we walk…read moreinto the grooming area - making sure there were no other dogs inside - we were greeted by some of the groomers. At first we were communicating by talking across the room, seems a little unprofessional. Once we told them what we wanted they told me that another groomer is coming in at 4 and she will be the one handling the grinding (it was like 3 minutes from 4 o'clock), so we took Rocky out and went to look at some food. We had him on Blue Wilderness (Salmon) but the vet told us to maybe switch it up to another brand that is limited ingredients since he does have allergies. We were looking through the store and only found a handful of brands that I would actually feed my dog. We decided not to purchase our food here because 1. The vet suggested Taste of the Wild (which they did not have), and 2. We felt the food they provided was not up to par with someone we would want to give him. By this time, it was already after 4. About 4:10. So we walk back to the grooming area, and there she is (about to call us). Anyways, we leave him there and I took the receipt - which I had to ask for so I could pay - to the register. There was only one register open (out of the three they have) and I was the third in line, which is not a huge wait for me. But it was a holiday week, and fairly busy... Anyways, after a few minutes another register opens up but two people hop in that line. After what seemed like forever - my line started to move - YAY! But the person in front of us, had quite a few items to purchase and the cashier was complaining about how slow the computer was... We decided to move to another register (which had two other people), but actually went quicker than the first one we were in. I check in on YELP and received a $5 coupon for the salon, so I show them and it felt as if they have never seen this coupon before. The gentleman working did not know how to put the coupon in, so he grabbed another employee and she was a little confused so they got a manager. I would think that if they have a coupon out, they would make sure their employees know how to ring them in correctly - or at least know about the coupon. Anyways, I saw Rocky getting lowered so I told my fiance to grab him while I finish and pay. This whole time, the first register STILL had the same guy... I would think being a couple days before a holiday they would be well prepared and staffed accordingly. We ended up going to another pet store to buy his food, which is a little more expensive but healthier and better ingredients. I think next time we will go to another pet groomer and see if they are better. P.S. I have been here several times, and this is the worst visit. They are usually quicker and less of a hassle.

    Incredibly disorganized with poor stock of items; Sales associates could not be found to assist. We…read moredid not feel safe in the parking lot; - Lots of criminal activity. Cashier was disgruntled and made it obvious she did not want to be there. What's the use of complaining anymore. Watch out for crazy dogs running through the aisles.

    Cold Blooded & Bizarre - reptileshops - Updated May 2026

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