Absolutely one of the worst experiences I've had in a pet store GASTONIA NC. A manager was called…read moreto the front over and over for at least 30 minutes, and not once did anyone show up. It honestly felt like there was no management in the building at all. There was only one employee visible the entire time a woman stuck running the register while the rest of the store seemed completely abandoned. Customer service was terrible, not because she wasn't trying, but because one person clearly cannot run an entire store alone. What made it worse was the condition of the animals. Several of them looked poorly cared for, and the overall atmosphere gave the impression that basic attention and upkeep are not a priority here. For a place that sells live animals, that is unacceptable. This location feels disorganized, understaffed, and poorly managed. If no one can even respond when a manager is called repeatedly, that says everything customers need to know.

I got my shorkie a little over a year ago and I've been taking her to Petco boat in Gastonia and in…read moreFlorida to be groomed, but my last experience in Gastonia makes me not want to go back, I have so many words not of them postable, so I'll drop a photo/video. We drop our fur babies off and done except to get them back injured or hurt, because we assume the person you're entrusting them with will care for them, this experience has me looking for a groomer that will be patient and not rush because it's the last grooming of the day

Good fish store in Gastonia. It's not as it was a few years ago since the original owner passed…read moreaway but still a solid choice for your aquarium needs over any box store. This has been an established part of the area for decades and has been a great resource for the fish keeping community.

I bought several fish and snails from them. They're awesome . They're the only place I shop for my…read moreaquarium needs.

I have two grand-dogs and needed to pick-up some Christmas presents for them. This store was clean…read moreand had lots of selections for large dogs. I needed chew toys for a shepherd and clothes for another big guy. I found what I wanted and the staff was accommodating. I will go back. Thanks,

I'm only going to base my review on their training. The trainer is amazing and has so much…read morepatience. She is so professional and knowledgeable. My dog loves her and coming to training it helps us keep accountable with his training. I totally recommend the dog training.

C-Mac's is the best aquarium fish store in the area. They have a passion for what they do that…read moreoutshines any box store you've been too. Come in and just look at the amazing fish and aquatic specimens they have here. It's amazing what can be kept in your home or office. The owner Chris and his employees are great to talk to and will help you figure out the best fish for your situation. No it's not cheap but this isn't the point this is to provide the best service and living environment for your pet. The store is great and you'll have a hard time leaving without taking home a new pet friend.

From the owner: 30 Plus Year Hobbyist That Has Lots Of Experience To Share With The Fish Community.. Come See Us In…read moreGastonia!!

Excellent people and products . Had no idea what to buy so…read morethey took their time to explain what I should buy .

Clean store, awesome supply, and pricing is is comparable to Tractor Supply. The items they have…read moreare also similar to a Tractor supply. I reference them only b/c that's a popular feed store. Upon walking in we were greeted by two friendly staff members, and a bunch of items on sale. I scored big time on some bird feed, and dog bones. We needed chicken feed, and with the signage they have up it was easy to locate. However, we strolled through to look. Great deals everywhere, I love lots of sale items. My husband looked around and sound some items he needed for the garden, and chickens. I was asked by every employee I passed if I needed help, which I love. We use to drive over to TS but now that we know about this little gem we can get what we need a little closer to home.

My dog Burt is very happy with his cake. I will definitely order from here again! The owner was…read morevery sweet and happy to customize my order!

From the owner: Kelly's K-9 Kitchen is an all-natural pet treat bakery. Everything we make is homemade and baked…read moreright in our stores. We make cookies, muffins, brownies, cupcakes and much more. We also make dog-friendly ice cream. Celebrate your fur baby's birthday with a customized birthday cake.

People were nice but they had several very sick and dying fish they did have the fish I was looking…read morefor, but definitely should quarantine

Great shop! Very nice variety. We were pleasantly surprised! Definitely worth going if you're in…read morethe area!

They are close to my house. Have a good selection of feeds. Average priced. Have bales of hay.read more

I have been trying for 2 weeks to get a special order feed for my lactating goat. I was originally…read moretold that the store would be able to order several bags, and I placed my order. The feed was to be in either Wednesday or Friday this week. I have called the store at least 6 times to try to verify the order, requesting a call back from the owner each time. Not ONCE have I received a call back, and today when I called I was told that my "card" was lost, and the feed not ordered, and would not be available for another 2-3 weeks. I asked again for the owner to call, and again was ignored. I don't understand this blatant lack of basic customer service.

I've kept tropical fish for decades. It's a fun and peaceful hobby that I've enjoyed since I was a…read morechild. In all these years, I've never seen a shop like C-Macs. It's a local family owned place that is really into the hobby, not just profit margins. I had a Rafael Catfish that died after 31 years. Regular big retailers would have laughed, but Cindy actually cared ordered two new ones just for me, They're in my tank now, doing fine. In addition to maybe a hundred tanks of fish, they have every medicine, filter, and gizmo you could imagine, on shelves on the walls from floor to ceiling. They're also very nice people. If I could give more stars, I would.

The customer service is amazing. Everyone is super helpful and they are knowledgeable about the…read moredifferent types of fish they sell and the environments they should be in. The prices of the fish vary but super affordable. Fresh water and Salt water fish/eels/starfish. Colorful. Cozy store.