Great service, Isaias came on time, saw what is needed, gave quote. I told him I have another quote for little cheaper, he said no worries I will match that quote. He fixed my toilet faucet quickly and accurately. read more

Western Rooter - Replaced this new faucet - Plumbing Near Me - Arcadia, California

We've used Western Rooter a number of times, and they've always been prompt, thorough, and reasonably priced. Most recently we experienced a sudden and severe loss of water pressure, and our tech was able to diagnose an issue with the soft water system. Thankful it wasn't a pricier piping issue, and grateful for the excellent service! read more

Once again the problem continues with this business. We had them go do a check valve test and in the process they broke the shut off valve for our fire sprinkler system and then they have the audacity to send me an estimate for $3850 to change it for us. I reached out to our fire sprinkler company and they told me that they did an inspection on that property last week and thy were able to shut off that valve with no problem. I sent them out to check out the broken valve and they said that someone put a wrench on it and forced it closed and broke it... So far Western has sent and resent me the replacement estimate 3 times but have failed to respond to my emails about this situation. At this point I am working on replacing these plumbers... read more

Yesterday I had the company come out to hydrojet my main line. The company sent Justin and Diego to my home and they both far exceeded my expectations not only as professionals but great humans as well! The job came with overgrown grass that covered the line, they could have told me it's not their job to find it, they didn't. It took some time and a shovel but they didn't stop until the line was flowing like a river from the "sledge" that was in it. Justin then took extra time to explain how & why this occurred and suggestions to keep it from getting so bad in the future! Thank you Western Rooter for having the best guys, I appreciate you, keep up the great caliber of work and employees, it does not go unnoticed. read more

Our shower drain has been getting progressively worse over the past 3-4 months. Tried Drain-o and snakes and nothing was working. Called Western Rooter today and they sent someone out within ONE HOUR. Omar showed up and we couldn't have been more pleased with his service. He was very friendly, very straightforward about the issue, and had it all cleared out within 15 min! Also didn't try to upsell us on anything (which we've had other plumbers do to us in the past). 10/10 experience! read more

Thank you so much for coming out the same day to unclog the toilet. The technician was able to unclog without going into the main line. I have used Western Rooter for numerous years and will continue to use. They are always prompt and on time, and give estimates up front with recommendations for preventive plumbing issues. read more

The clay sewer line at my tenant's house is broken. I call Western Rooter on a Friday afternoon & they send someone the same day to fix the issue, so that my tenants can use the plumbing over the weekend! Arnold, Carlos and their crew were back Monday morning to replace the broken pipe. They are incredibly professional, courteous, and knowledgeable. They explain everything very clearly. Western Rooter has all the latest tech equipment to tackle the toughest plumbing problem, including hydro-jetting the sewer line and installing a new cleanout. Arnold and Carlos are considerate of my tenants on the property, as well. I can't thank them enough for their hard work in the scorching sun, dedication and commitment. The crew and office staff are worth every penny! I highly recommend Western Rooter for all plumbing issues, big or small! ~Winston (Temple City) read more

See all

Mitch is awesome! This company is very reliable and definitely will recommend! Mitch is very knowledgeable and professional.

Awesome service! Have used western rooter before and they do not disappoint. Pablo was on time and had great communication on the issue and the process to fix it. He completed the rooter and the drain works better than new. Thanks again and look forward to using you again! read more

I had a good experience with Rafael Maciel, the certified plumber sent to my home. He was very polite and was able to resolve my issue in a very professional manner. Rafael explained everything in advance and made certain my questions and concerns were addressed in advance. I also want to mention that the office staff and owner were very helpful in sending the right person to my home for the job I needed done. read more

I called John the owner because our main pipe that runs from the main water line was leaking water . There was a crack in the pipe. Omg. This pipe was rusted, and it seems it's been leaking for a long, long time. Maybe for many, many months. Honestly, I don't know how long. John sent out this staff, and the guy was quick, friendly, and knew his line of work. My experience with Western Rooter was amazing. Before and after image. Love it Thank-you read more

Western Rooter - Plumbing Near Me - Arcadia, California

See all

Incredible service! They were quick to get in touch with us, they communicated through throughout the process, they did an excellent job of explaining what was happening, and they completed the task perfectly! Right in time and did the job efficiently. Professional and friendly. Truly above and beyond wonderful service. Would definitely use again I would recommend to anyone. read more

Had a slow draining kitchen sink and contacted Western Rooter on Saturday. Submitted a request through Yelp and promptly received a message asking me to call. Krystle informed me of the different rate for weekend versus weekdays and scheduled an appointment for Monday. Ruben texted me 30 minutes prior to let me know he was on his way. Ruben was very knowledgeable and efficient and the job was done while we were having a nice chat. Price seemed reasonable and I would recommend Western Rooter to anyone needing their sink drained. read more

Carlos and his brother came on very short notice and did the job (clogged kitchen sink) perfectly and at a fair price. They also gave a lot of good advice about preventing issues in the future and helpful alternatives. Highly recommend them! read more

Really appreciate Western Rooter to stop by and carry out warranty repair. My bath faucet has been acting weird since replacement a few months ago. It often release no cold water or hot/warm water only due to improper water mixing. Robert stopped by to help us investigate the issue and replace the cartridge to address the issue under warranty with no charge. He was polite and did a good job quickly. I find the work done by Western Rooter excell and trustworthy. There were no unnecessary upselling, and the work, value, and care are all top notch. read more

Pedro was very friendly and helpful. He was able to unclog my kitchen/laundry pipe. And they were able to come early the same day I called.

These guys were great!! Daniel was awesome (give this guy a RAISE). Efficient and were done in about an hour and half. Explained everything they were doing and checked everything out. I highly recommend Western Rooter, and will for certain use them again for any plumbing issues. read more

Great, quick service. 2nd time I've hired them. Great technicians-they are efficient.

My family arrived home from a month-long road trip, to find that our drains were not... You know, draining. After trying to auger the drain myself, and making it about 10 feet down before my small Home Depot tool reached the limits of its abilities, I realized I needed a professional. In hindsight, I wish I had known about Western Rooter before I called one of their competitors who advertises on the radio with a lowball, bait and switch price for drain cleaning. That other company came out, used pretty much the same style and grade of auger I had used, then suggested he needed to pull the toilet. I suggested... And I'm just spitballing here... That maybe he try the sewer clean out plainly visible on my patio. Nice kid, and I'm sure he was a better plumber than I am, but to cut to the chase, he was unable to resolve the problem. Told me he made it about 30 feet in, and despite trying both the tub and the toilet and making it through there drops, suggested that my cast iron drops was shot, and would require replacement to the tune of several thousand dollars. I thanked him, wished him a very nice rest of the day, and told him I'd be in touch if I wanted to go that route. Kindly, he only charged me for the house call and nothing else. Small victory, but not a solution. Back to the drawing board... To get to the Western Rooter part of this review, A friend here in town suggested I give them a call, and I did. By the time the other fellow had left, we were in the part of the day that required "double time" for the house call, but with no working drains, and all evidence pointing towards a mainline sewer stoppage, I pleaded with the dispatcher to send someone right away. She did. The Western Rooter plumber arrived right on time, and immediately got to work, sending a camera through the sewer clean out, and down the pipe. Using his tricks of the trade, he adroitly navigated a few plumbing twists and turns to snake The camera into the right spot... Bingo, found the blockage. Immediately after, the gentleman wheeled in the right gauge and grade of drain auger, ran it down a good 80 feet, then followed that up with another camera down the pipe to ensure that he got it. Problem solved in less than an hour for a ridiculously affordable price, even for the after hours plumber. Didn't feel the slightest pinch tipping this guy an extra President Grant for a job well done, without any mess. Effectively, getting a second opinion not only resolved the issue, but saved me thousands of dollars for a repair that I, in fact, did not need... And would not have resolved the issue! Talk about dodging a landmine! What can I say other than our family has a new go-to plumber, trustworthy, honest, and affordable. The fact that they are only minutes from my front door is a bonus... and while I can wish as a homeowner I never need to call them again, I'm relieved to know the reality is that when I do, Western Rooter is the company I'm going to call, and the company to whom I will refer all of my friends and family. read more

Western Rooter - Efficient and clean work to get our drains opened with snake camera and the right grade of drain auger. - Plumbing Near Me - Arcadia, California

Western Supreme Rooter is the best company to work with and a terrific value. From the persons answering the phone, to my techs (the two Victors) I am in awe of the service. I literally am looking forward to the next time I need their service because Victor & Victor taught me sooooo much and did the best job I have ever seen. Thank you Victor, Victor, and Western Rooter!!! Roses amongst the Thorns and a delight to work will. read more

Had a problem with an exterior sump pump during a storm- I called at 2:30 and Western Rooter had two technicians out at 3:30. Victor and Victor were totally professional and were able to diagnose the issue in ten minutes. Turned out it was electrical and not a plumbing issue at all - so there was no charge. I'm impressed and would use Western again tomorrow. read more

Always available and on time. My favorite go-to when I need repairs. Big thank you to Alberto.

They came to install a faucet and did a good job quickly and left the place as clean as it was when they arrived. It was $245 for the work. If I have one complaint, the only thing that they didn't do was leave the old faucet (the plumber didn't ask and we didn't request it either) but it had to be cut off to be replaced, and I wanted to see what they did to it. It was also very expensive and brass. Other than that, terrific work, good price, and their plumber was a super nice and very together guy. read more

Well i requested some work for my moms house from this company and my mom told me that she had a great experience and that Said Guezdouni did a real good job and was just a all around pleasant person to have at her home and definitely recommends this company read more

Western Rooter provides excellent service. We worked with James and Richie today for a water heater installation and they were terrific, 5 star job! Thank you James and Richie! read more

I requested rooter service, everything went smoothly. They arrived on time, showed me what the issue was and took care of it promptly. Technician was courteous, efficient and tidy. Thanks Christian! Will definitely use them again. read more

5 stars isn't enough. We had a plumbing emergency which, of course, happened over the weekend. From the kind person who picked up my call on a Saturday afternoon to the amazing plumber that called to verify the issue and then showed up quickly to fix it, I was thoroughly impressed with Western Rooter. Not to mention grateful! read more

I've had several plumbing issues in my condo & have had a positive experience with this company! They're super professional, able to pin point the cause of my plumbing issues and address them accordingly. I especially recommend Bobby Hernandez. Super friendly & very competent. read more

This is our go to company for all our plumbing needs! Our toilet in one of the bathrooms came loose due to a snapped screw bolted to floor. Customer service was excellent. The plumber, Ryan, arrive to our home on time and took care of of the needed repairs quickly and professionally. Thank you! read more

Summary: Outstanding company, top to bottom, I would give 6 stars if possible. At my home within hours of my phone call. Work began 30 minutes after I later accepted their bid; the job was completed by 1 p.m. the next day. I found all five of the employees I met to be knowledgeable, professional, hard working, and yet friendly and sociable. If having SoCalGas turn off your gas wasn't somewhat traumatic, I would rate my experience with Western Rooter as downright enjoyable! Details: SoCalGas verified my reported leak and shut off my gas. After receiving an estimate from one company, I received two recommendations from friends for Western Rooter instead. Manny & Vinny came and reviewed the situation for one hour plus. That evening I received an estimate with two possible courses of action. The bids were extremely competitive based on my comparison to the other company's proposal. The next morning I selected the more comprehensive Option 2. By nine a.m. Vinny and his crew of Alberto, David, and Christian were hard at work. An 85 foot trench was dug. The next morning new pipe was laid to the front of the house and a new shut off valve installed. Their pressure test revealed a small leak in my home's interior. The source was quickly identified, the problem corrected, and a second pressure test passed with flying colors. I was able to call SoCalGas around 1 pm to request reconnection that afternoon. Their technicians ( Jason for shut off and then Omar for reconnect) were equally awesome and much appreciated! read more

See all

Scheduling is convenient and efficient. Service is good and friendly. Would strongly recommend the company.

Thank you so much Pablo S for coming out and fixing that stubborn clog! Great work and amazing service!! 100% recommend!

I requested an outdoor faucet replacement and everything looked good when the job was done, but a couple of days later I needed to use the faucet and discovered a leak because apparently the new facet wasn't tightened enough. I called the company and I was told they would send someone to check it out the same day, which was a Saturday but nobody showed up. I called back on Monday and it finally got fixed. read more

I highly recommend Western Rooter. Said was my certified plumber who came to inspect a very old water heater. He recommended a new hot water heater and promptly installed it. He was professional, prompt and pleasure to do business with. He answered all my questions and is very knowledgeable. Call Western Rooter for all your plumbing needs. read more

Excellent! I need a shower valve and sink valves replaced. I have used them for a number of years. They are efficient, timely and get the job done! They are competitively priced and deliver value. All appointments are kept timely and service is exceptional. read more

Vinny was polite, on-time, fast and thorough. He was also very conscientious in our kitchen and explained things afterwards. First experience with Western Rooter but won't be our last. Easily highly recommended!! read more

Western Rooter provided great & speedy service for my weekend bath faucet woes (incessant leaking). The phone rep was pleasant and accommodating. And the service rep (Samuel) couldn't have been more professional and personable. He explained the issue, the process to fix it, and did so within 30 mins. A great experience overall. If you're in a plumbing pinch, I Highly recommend. read more

Amazing work! Very efficient ! Very friendly! I was very impressed. Thank you! I would use them in the future again!

Daniel was prompt and the me an update on he will arrive. Came back k the same day to put in a hose bib and perform maintenance on my back glow system. Friendly and professional service. read more

Quick response to my inquiry. The technician was great, he was very polite and courteous. He was able to evaluate the problem and fix the issues with my sink very quickly. Would highly recommend using Western Rooter for your plumbing needs. read more