So convenient and friendly. Always on time and they do a great job. Did I mention they are so convenient and friendly? Yes they are.

Called about a project to install an undersink angle stop (tap) for my new RO filter, and they sent over Robert (Bobby) an extremely helpful and bright young man who did the job RIGHT! He made great recommendations and observations throughout, and I'm already thinking of more plumbing work around the house that would be nice to have done by a technician and company that stands by their service. I am very impressed. read more

New review for Western Rooter, used them in 2014 for a drain cleanout but wanted to update after big storm hit LA. Western Rooter came out promptly to fix a broken sump pump and drain a basement with 16 inches of water. Pump truck came drained it all in 30 minutes. They also installed a new water heater and fixed a pipe while there. They also notice water pooling at the side of the house and cleared out the drainage line and clipped a root inside blocking it. Great job covering everything up before the work and cleaning up. Good communication every step of the way from the office to the people onsite. Shout out to Victor, Rico and Flaco for all the hard work. This is the go to place for plumbing services. read more

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I've used Western Rooter twice now to deal with plumbing issues in my home. Their employees are professional and experienced and I would definitely recommend them to anyone looking for emergency repair or routine maintenance. read more

The company was quick with responding and setting a time for a quote. Pablo is the plumber who came to assist me. He was very communicative with when he was about to arrive and was on time. When he assessed the issue, he was knowledgeable and was able to explain the issue to me in a way I understood so I felt confident in trusting him to resolve the issue. read more

They provided friendly, fast and efficient service to fix my toilet issue at a reasonable price. I would recommend them.

Robert did an excellent job replacing our pressure regulator. He was very courteous, friendly and helpful throughout the visit, and the work was completed with meticulous care. Job well done! read more

This review is for one particular job done by Alex and Daniel. Please note that I have been a loyal customer of Western Rooter for 10 years and generally find them to be quite good (4-5 stars). Upon installation of water softener on 7/21/25, we noticed a leak occurred during regeneration due to a faulty part. They said they'd get replacement part and install immediately upon receipt with the understanding that it had to be replaced within 28 days before regneration would occur again. I tried to be patient and didn't text Alex until 8/6, asking why it was taking so long. He said part had been shipped and would be soon. I texted again on 8/14 since there had been no word. This time I mentioned a bad review. Daniel called immediately - THE PART HADN'T EVEN BEEN ORDERED YET 3.5 WEEKS LATER! This meant that ALEX OUTRIGHT LIED TO ME about the part's being shipped already, and he didn't bother to order even after the 8/6 reminder. Daniel then took over and ordered and installed the part. read more

Bobby was great! He was professional, fast and nice. He knew what he was doing. He finished the job in less than the estimated time . Thank you! read more

Western Rooter was great, the technician Homar quickly diagnosed my issue, snaked my main line and resolved my problem. He also double checked the line to ensure all my pipes were clear and I did not have any other issues. Homar answered all my questions, he was very helpful and provided some tips to keep my line clear, thank you Homar! read more

Representative was on time and honest! We appreciate the time he took to go over all the work that needed to be done and how he would do the repairs. read more

I discovered a bathtub valve leak this morning and called Western Rooter. In literally less than 1 hour from my call someone had already come out and replaced the damage part. Excellent service and the technician, Said, was very friendly. read more

Very happy with the quick availability the next day after calling in the afternoon. -on time within the time window - a check in call to announce arrival -Chris was very polite and on it - toilet tank valve, cleanup after -Chris checked in with me to demonstrate repair and my satisfaction . read more

The best call I made was to Western Rooter. I had a major sewer line issue that you discovered and fixed. You replaced a large section of pipe that was compromised due to tree roots and put everything back in order and cleaned the lines all the way to the city sewer line. I had complete confidence in your ability and appreciated your honest assessment. I will be calling you again for more help. Thank you! read more

Fast service and excellent communication. Worked with Antonio - super helpful and was able to replace my galvanized piping within a day. Would definitely recommend to anyone looking for a plumber read more

Same day service for plumbing stoppage. Rafael is very professional, explained the process. Fixed the problem. No pressure recommendations for hydrojet treatment. Quality job ! Look no more. Western Rooter only employs quality staff read more

I just came back from a long vacation out of the country to a ton of household problems. One of them was my garbage disposal went out. I had to go back to work and didn't have the time to put a new one in myself. So I called Western and got a same day appointment with a 2 hour window ( unheard of these days). I was texted the employee's name and a picture of him before arrival. He was very professional and explained everything to me over the phone (I was at work and my family was there) He gave me a price for the new disposal and I quickly compared the prices to HD and Lowe's. Western's price was actually lower than them. They installed the disposal and at the same time checked my water pressure to make sure we had enough pressure. Outstanding job and excellent service. I would highly recommend them to anyone. Thank you Western. read more

An appliance repairman told me that my water pressure was waaaay too high which was causing my ice maker to malfunction. I needed a plumber! Fortunately Alberto H. was able to come over within an hour's notice to replace the faulty pressure regulator. Having the repair work done in a timely manner saved me from getting potentially serious damage. Alberto explained everything that needed to be done before replacing the valve, then showed me the excellent work he did. I'm very, very happy about the promptness of the response and Alberto's skill and professional manner. My house is very old so I expect I'll be needing more plumbing work in the future. I will call Western Rooter and Alberto when the time comes. read more

I called Western Rooter to replace an old gas valve with a newer one for a new dryer I was having installed. I needed it done urgently so the installation could be done. They sent Omar out the same day and he was able to get the new valve installed quickly. He was very nice and explained everything clearly. read more

Replaced water heater after another plumber quoted us for a bunch of extra stuff we didn't need. These guys replaced it fast (less than a couple of hours) and gave us the truth on the other upsells that weren't needed, plus the cost was reasonable and the tech was super friendly. Highly recommend! read more

Western Rooter provided excellent service when my condo HOA's management company recommended them to triage, treat, and repair a water leak coming from inside the ceiling in my unit. calling their dispatch and getting an emergency support call was very easy. And, they not only showed up on-time, but they also did an excellent job diagnosing and repairing the water leak and damage. I would definitely recommend and be calling them again. read more

Prompt response and service, fair cost, and overall a very quick turnaround time. They'll be getting my business again should I should ever need a repair done that's outside of my wheelhouse. Thanks again! read more

Reasonable prices, fast and friendly service. Very efficient. Will use them again if needed. read more

I called John the owner because our main pipe that runs from the main water line was leaking water . There was a crack in the pipe. Omg. This pipe was rusted, and it seems it's been leaking for a long, long time. Maybe for many, many months. Honestly, I don't know how long. John sent out this staff, and the guy was quick, friendly, and knew his line of work. My experience with Western Rooter was amazing. Before and after image. Love it Thank-you read more

Western Rooter - Plumbing Near Me - Arcadia, California

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Very happy with Western rooter. We had a clogged kitchen sink so I called them. Joan at the office was very kind and helpful. A couple of hours later, Albert came over. He was very professional and courteous and fixed the drain in no time. He is a credit to Western. Thank you! read more

I've hired Western Rooter & Plumbing for multiple jobs from troubleshooting drains to installing water filtration systems and water heaters. Their service is impeccable from the time you call to make your appointment all the way through the conclusion of the project. Service teams have always been professional and reliable. HIGHLY RECOMMEND!! read more

Western Rooter did a great job cleaning out my main drain line on a Sunday night when I needed them. Very professional and on time. They were reasonable with their price on a Sunday and my drain was cleared. Thank you read more

My neighbor used Western Rooter service before and did the complete free clean up after the job. However, Justin -the technician refused to clean up unless I pay for it .Luckily his assistant voluntary did the cleaned up and I offered him tip! read more

Great service, Isaias came on time, saw what is needed, gave quote. I told him I have another quote for little cheaper, he said no worries I will match that quote. He fixed my toilet faucet quickly and accurately. read more

Western Rooter - Replaced this new faucet - Plumbing Near Me - Arcadia, California

I'm really happy I went with Western Rooter for my kitchen sink install. They came out quickly and gave me a free quote for the work that needed to be done. On the day of installation, Ryan came out and went above and beyond to make sure everything got set up properly. The new sink I bought was literally 1/8" too big and he went and grabbed some tools from Home Depot in order to shave down my granite countertops so we could get the sink in...thankfully it worked and he could finish the job. I'm so happy with my new sink, it's beautiful and the water filtration system he installed also is a fantastic addition. Invoice was the quote that we previously discussed with no extra charges or additional fees. Easy to pay and they have financing options too. read more

Western Rooter - Before sink install. - Plumbing Near Me - Arcadia, California

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Arnold, Manny and Alberto saved the day with incredible professionalism, kindness, speed and amazing knowledge. I had a broken main that their awesome colleague Daniel assessed earlier in the day during a follow-up visit from just after Christmas. Arnold arrived with Manny and Alberto in a very timely manner. I really appreciated how they put my patio bricks back together, and potted plants too! They were so great! I would only recommend this excellent plumbing company and their talented crews with a review of infinite stars. Thanks for your generosity too. Arnold also showed me how the pipe line lies for future reference which I really appreciated. All the best to this great group of plumbers!!!! read more

My family arrived home from a month-long road trip, to find that our drains were not... You know, draining. After trying to auger the drain myself, and making it about 10 feet down before my small Home Depot tool reached the limits of its abilities, I realized I needed a professional. In hindsight, I wish I had known about Western Rooter before I called one of their competitors who advertises on the radio with a lowball, bait and switch price for drain cleaning. That other company came out, used pretty much the same style and grade of auger I had used, then suggested he needed to pull the toilet. I suggested... And I'm just spitballing here... That maybe he try the sewer clean out plainly visible on my patio. Nice kid, and I'm sure he was a better plumber than I am, but to cut to the chase, he was unable to resolve the problem. Told me he made it about 30 feet in, and despite trying both the tub and the toilet and making it through there drops, suggested that my cast iron drops was shot, and would require replacement to the tune of several thousand dollars. I thanked him, wished him a very nice rest of the day, and told him I'd be in touch if I wanted to go that route. Kindly, he only charged me for the house call and nothing else. Small victory, but not a solution. Back to the drawing board... To get to the Western Rooter part of this review, A friend here in town suggested I give them a call, and I did. By the time the other fellow had left, we were in the part of the day that required "double time" for the house call, but with no working drains, and all evidence pointing towards a mainline sewer stoppage, I pleaded with the dispatcher to send someone right away. She did. The Western Rooter plumber arrived right on time, and immediately got to work, sending a camera through the sewer clean out, and down the pipe. Using his tricks of the trade, he adroitly navigated a few plumbing twists and turns to snake The camera into the right spot... Bingo, found the blockage. Immediately after, the gentleman wheeled in the right gauge and grade of drain auger, ran it down a good 80 feet, then followed that up with another camera down the pipe to ensure that he got it. Problem solved in less than an hour for a ridiculously affordable price, even for the after hours plumber. Didn't feel the slightest pinch tipping this guy an extra President Grant for a job well done, without any mess. Effectively, getting a second opinion not only resolved the issue, but saved me thousands of dollars for a repair that I, in fact, did not need... And would not have resolved the issue! Talk about dodging a landmine! What can I say other than our family has a new go-to plumber, trustworthy, honest, and affordable. The fact that they are only minutes from my front door is a bonus... and while I can wish as a homeowner I never need to call them again, I'm relieved to know the reality is that when I do, Western Rooter is the company I'm going to call, and the company to whom I will refer all of my friends and family. read more

Western Rooter - Efficient and clean work to get our drains opened with snake camera and the right grade of drain auger. - Plumbing Near Me - Arcadia, California

Once again the problem continues with this business. We had them go do a check valve test and in the process they broke the shut off valve for our fire sprinkler system and then they have the audacity to send me an estimate for $3850 to change it for us. I reached out to our fire sprinkler company and they told me that they did an inspection on that property last week and thy were able to shut off that valve with no problem. I sent them out to check out the broken valve and they said that someone put a wrench on it and forced it closed and broke it... So far Western has sent and resent me the replacement estimate 3 times but have failed to respond to my emails about this situation. At this point I am working on replacing these plumbers... read more

Our shower drain has been getting progressively worse over the past 3-4 months. Tried Drain-o and snakes and nothing was working. Called Western Rooter today and they sent someone out within ONE HOUR. Omar showed up and we couldn't have been more pleased with his service. He was very friendly, very straightforward about the issue, and had it all cleared out within 15 min! Also didn't try to upsell us on anything (which we've had other plumbers do to us in the past). 10/10 experience! read more

Yesterday I had the company come out to hydrojet my main line. The company sent Justin and Diego to my home and they both far exceeded my expectations not only as professionals but great humans as well! The job came with overgrown grass that covered the line, they could have told me it's not their job to find it, they didn't. It took some time and a shovel but they didn't stop until the line was flowing like a river from the "sledge" that was in it. Justin then took extra time to explain how & why this occurred and suggestions to keep it from getting so bad in the future! Thank you Western Rooter for having the best guys, I appreciate you, keep up the great caliber of work and employees, it does not go unnoticed. read more

Thank you so much for coming out the same day to unclog the toilet. The technician was able to unclog without going into the main line. I have used Western Rooter for numerous years and will continue to use. They are always prompt and on time, and give estimates up front with recommendations for preventive plumbing issues. read more

Needed our backyard drains checked out with a camera for insurance reasons and they were able to come out the day after contacting them on time and did a great job in hardly anytime at all. The guys were very nice and understanding and did exactly what we needed. Highly recommended. read more

The clay sewer line at my tenant's house is broken. I call Western Rooter on a Friday afternoon & they send someone the same day to fix the issue, so that my tenants can use the plumbing over the weekend! Arnold, Carlos and their crew were back Monday morning to replace the broken pipe. They are incredibly professional, courteous, and knowledgeable. They explain everything very clearly. Western Rooter has all the latest tech equipment to tackle the toughest plumbing problem, including hydro-jetting the sewer line and installing a new cleanout. Arnold and Carlos are considerate of my tenants on the property, as well. I can't thank them enough for their hard work in the scorching sun, dedication and commitment. The crew and office staff are worth every penny! I highly recommend Western Rooter for all plumbing issues, big or small! ~Winston (Temple City) read more

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We've used Western Rooter a number of times, and they've always been prompt, thorough, and reasonably priced. Most recently we experienced a sudden and severe loss of water pressure, and our tech was able to diagnose an issue with the soft water system. Thankful it wasn't a pricier piping issue, and grateful for the excellent service! read more

Awesome service! Have used western rooter before and they do not disappoint. Pablo was on time and had great communication on the issue and the process to fix it. He completed the rooter and the drain works better than new. Thanks again and look forward to using you again! read more